1. GPTW India
Vikram Shah
President, NetApp India

2. We Thrive on Customer Success
Our talented employees are united in one goal:
help our customers and partners succeed
Switzerland: #2
Netherlands: #5
United Kingdom: #2 Germany: #8
New York: #2
Canada: #2
Japan:
#8
D.C.: #5
France: #4
RTP: #1
USA: #5
India: #10
Australia: #3
*Current as of July, 2011
2

3. Networked Storage Systems and
Integrated Data Management
 Store and manage any kind of
data on a single platform
 Online, backup, archive,
compliance
 Protect information assets
 Achieve business continuity
 Improve storage efficiency
 >50% less capacity
 Save cost
 Reduce CO2 footprint
 Spend less time on backup,
restore and recovery
 Transform your data center
3

4. NetApp At A Glance
 Founded in 1992
 Headquarters: Sunnyvale, CA
 Over 10,000 employees
worldwide 2011
 Distribution in 138 countries 2010
 Over 180,000 active installed 2009
systems 2008
 $8.5 Bn balance sheet 2007
 $5.2 Bn in cash and investments 2006
 $5.1 Bn in FY11 revenue 2005
 S&P 500 and NASDAQ 100 2004
 9 Consecutive Years – Fortune 2003
“100 Best Companies to Work
For”, # 1 in 2009
 #10 “Best Company to Work For” Current as of Q4 FY11
in India
4

5. India Leadership Today
 Technology and development focus in India
(Bangalore)
 1820 employees
 Over 1000 customers from all verticals
 #3 market position in addressable market for
revenue share*
 #1 Terabytes shipped*
 Strong senior leadership and employee
community driving the business
*2010 IDC report 5

6. NetApp - A Preferred Storage Technology
Provider For Service Providers
IT as a Service (ITaaS)
IaaS PaaS SaaS StaaS
Managed by DimensionData
Managed by DimensionData
6

7. Building a Model
Company
7

8. NetApp Culture
“Create” A Model Company by:
 Driving customers’ success
 Providing our shareholders with
exceptional value
 Attracting and retaining performance-
oriented employees
 Developing and nourishing partnerships
 Maintaining strong relationships with
neighbors
8

9. Culture and Values Drive Our Results
Leadership Simplicity
Trust & Integrity Adaptability
Teamwork & Synergy Go Beyond
Get Things Done!
9

10. Company Values Attract Talent
Corporate culture
Employee Referral Interactive, open
Program fills 45% of manager-employee
new positions partnership
Attract and A GPTW in India
develop talents and worldwide
10

11. Living the NetApp
Values
11

12. NetApp #10 on “50 Best” List!
 #10 Great Place to Work in India
– #3 IT Company
 3rd consecutive year in the Top 10
 Employee validation
 Ongoing commitment
#10
12

13. Leadership Commitment: NetApp India TOAST –
1st Ever! 5 Sessions, 900+ employees
13

14. Unique to NetApp
Social Responsibility Recognition India
 Charity Actions and donations,  Living Our
including: Values Award
 Ashanilaya (orphanage) Communication
 Bihar Disaster Relief Fund  TOAST
 Tree Plantation Drive for  All Hands India
www.treesforfree.org  Letter to
 R K Foundation – clothing employees
drive  India idea box
 Arpan for child literacy and  NetApp Live
underprivileged  Social Media
 Blood bank drives
Living Green
 IDG’s Computerworld Top 12
Green-IT Vendor recognition
 Infoworld Green 15 Award
14

15. Internal Communications
 Newsletter
 NB Newsletter: Quarterly Newsletter featuring the latest in teams
 NB Update: Theme-based monthly releases, giving updates on key initiatives
 NetApp Live Bangalore
 A blogging forum where employees share views, technical/event updates
 Let’s Chat NetApp India: Vikram’s Employee Communication
 Chat with Vikram on NetApp Communicator
 Vikram’s Blog
 Ask Vikram
 Follow Vikram (similar to Tweets)
 Chai with Vikram
For information on all of these visit NetApp India Intranet:
http://web.btc.netapp.com/index.html
15

16. Special Employee Programs
Special Employee Programs
 Health care and family
– Adoption Assistance
 Financials and savings
– Employee Stock Purchase
 Work-Life
– Volunteer Time Off (VTO)
 The Benefits Help Desk
 On-site fitness and wellness center
 Daily evening snacks and Friday evening Beer Bash
 Break rooms
– Packed fruit juices/soft drinks, mineral drinking
water, cookies, coffee and tea vending machines
Celebration/Fun
 New Year Party
 New hire orientation monthly welcome party
 NetApp Annual Children’s event
16

17. Collaboration at
NetApp
17

18. Why Collaborate?
 Variety of perspectives by including others
 No one has all the answers
 Strength of collective thinking
 Opportunity for many to add value
 Engages employees in strategy and goals
18

19. Is Indian Culture Collaborative?
 What is your experience with collaboration?
 Family
 School
 Work
19

20. Collaboration at NetApp
 Our values of “Teamwork and Synergy” capture the
spirit of collaboration at NetApp
 Our employees working together are a key
competitive advantage at NetApp
 Taking risks is part of our culture
20

21. Collaboration - Leadership
 SLM – Senior Leaders Meeting
 Change Challenge Initiative
 Global leaders (VPs,Directors) engaged in a real-world activity to identify
$150M of projects to STOP doing
 Work together to determine how to reinvest $150M on what to START doing
 Teams developed 10 key “Transformation Initiatives”
 Successful execution of these initiatives by employees and teams around the
globe led 3 quarters of record revenues
21

22. How To Build a Collaborative Environment?
 Focus on culture
 Requires executive and leadership commitment
 Encourage and support employees to Live Values
 Build trust throughout the organization
22

23. Culture As A Competitive Advantage
 Translating NetApp values and behaviors to:
 How we interact
 How we do our jobs
 How we treat one another
 How we honor Commitment to customers’ success
 As a result NetApp has:
 Strong market share gains
 Two consecutive years of our highest ICP (bonus) in its
history
 30% YoY revenue growth
23

24. FAS Market Share Trend – Revenue
EMC 29.5%
NetApp 15.4%
Including N-series
IBM 11.0%
Excluding N-series
HP 10.9%
Dell 8.4%
24

25. 25