This document provides an overview of online advertising strategies and tactics for higher education institutions. It discusses using brand awareness ads to build recognition over time versus direct response ads that call users to immediate action. The bulk of the document then details approaches for different online advertising platforms like Facebook, Google AdWords, YouTube, Twitter, LinkedIn, and retargeted display ads. It emphasizes targeting ads towards specific academic programs and having a strong call to action and inquiry form for leads.
2. Who is Bob Johnson?
• Website reviews and recommendations
• “Top Task” partner w/Gerry McGovern at
Customer Carewords, Ltd, Dublin, Ireland
• 70 higher education clients since 2006
• “Your Higher Education Marketing Newsletter”…
3,600 subscribers
• @highedmarketing… 6,300+ Twitter followers
• “Higher Education Marketing” blog
• Symposium for the Marketing of Higher
Education… chair, 1994 to 2003
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3. We advertise online for…
Brand awareness…
• We want people to know
who we are today so that
tomorrow if they need
what we offer they will
include us in their choice.
• Does not require call to
action and landing page.
• Institution focused (often).
• Clicks on links optional.
Direct response…
• We want people who are
ready (or nearly ready) to
make a purchase to start
today.
• Requires a call to action
and a landing page.
• Academic program focus
• Clicks on links mandatory.
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5. AT THE START,
AN OVERVIEW
The rise of “mobile”…
The continuation of “desktop”
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6. Less $$$ spent on traditional areas…
http://bit.ly/198OOov
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7. Desktop vs. mobile to 2017…
http://www.emarketer.com/Article/Will-Desktop-Ad-Spending-Peak/1009959
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8. Major players in mobile by revenue…
http://bit.ly/ZPnokB
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9. Social media ad increase…
http://bit.ly/12Ljb5p
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10. Not quite a mobile spending tsunami…
http://bit.ly/154CvFm
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11. THE GOOD NEWS…
Facebook & Google in constant
competition to allow better targeting…
• “Guest Post: Facebook Is Now The Best Ad
Targeting Platform Around”… March 2013
• http://bit.ly/17MDYGL
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12. ADVERTISING IN THE DIGITAL
WORLD, A LITTLE HISTORY
“Big Data” = Increase in “direct”
capability…
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13. Evolution of digital advertising…
http://bit.ly/OWRzn3
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14. Google & high speed access in 2004…
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19. “Direct” is best for final action…
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20. Social media advertising dilemma…
• “Social media is a very personal experience
for most users and it is not clear yet just
how much advertising they will tolerate
from this medium.”
• “Mobile social advertising makes quantum leap forward” at
http://bit.ly/16mOktB Mobile Marketer, April 2013
• Quantum leap = increased ability to target ads
• Facebook
• Twitter
• LinkedIn
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22. Is Facebook a place for advertising?
• The best place for advertising?
• FB click through on ads is “well below” industry average
• But FB is huge…
• People spent 18% of their online time on FB in 2011
• Up from 8% in 2010
• More time on FB = less opportunity to engage elsewhere
• FB advertising can be successful just because so many
people spend so much time there that a high click
through rate isn’t always necessary
• “Why Facebook is becoming the media world’s black hole,” Simon
Dumenco, 3 October 2011
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24. Facebook is simplifying ad options…
http://newsroom.fb.com/News/620/An-Update-on-Facebook-Ads
• Summer and Fall of 2013… from 27 to <13?
• “Our vision is that over time, an advertiser can come to
Facebook and tell us what they are trying to achieve,
and our ads tools will automatically suggest the right
combination of products to help them achieve it.”
• Goal: easier for non-professionals to plan,
place advertising
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25. Pay for FB results 3 ways…
https://www.facebook.com/help/614797551881954
• Pay for views
• Pay for clicks
• Pay for actions (new in April)
• More from Inside Facebook at http://bit.ly/1448PZY
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26. Power Editor… for multiple campaigns
https://www.facebook.com/help/332626706817162/
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61. Answer these 5 questions first…
http://bit.ly/TjUlOz
• Do you have an online marketing budget of at least a
$1,000 dollars per month?
• Do you have at least a few thousand visitors to your
Website each month?
• Do you sell a product or service with a long
consideration cycle or customer research process?
• Are you concerned with continued branding for your
business online?
• Do you have significant online competitors?
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62. RETARGETING MESSAGE
STRATEGY…
Focus on academic program visited
in response to program-focused
advertising or organic search that
brought people to your website.
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73. Where will you be among 52 choices?
http://www.elearners.com/online-degrees/master/finance.htm
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74. FOR BEST ROI ON ANY
ADVERTISING
Attention to the Inquiry Form…
And a rapid first response time
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75. Just 4 items on this inquiry form…
http://www.stonybrook.edu/spd/highered.html
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76. The whole form on a single screen…
https://www.scps.nyu.edu/contactUs.htm
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77. A rare texting option…
http://online.gannon.edu/webform/request-more-information
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78. More program specific examples…
http://www.drexel.com/online-degrees/engineering-degrees/ms-eng-
tech/index.aspx & http://www.wlc.edu/ags/maed/
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Task #4: inquiries
79. BEWARE THE DEVIL’S
DIGITAL DETAILS…
Bad experiences kill brands…
Don’t start with a bad landing page
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81. But not a w/o a good follow through…
http://bit.ly/HghsZh
• Don’t drop people into
a regular web page
• Be direct in asking for
a response…
• “If we can help you
decide if this is the right
program for your career
advancement, please do
not hesitate to contact us
at 315-443-3368.”
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87. TWITTER SAYS…
“Our system rewards marketers for
being good, not for being loud.”
• https://blog.twitter.com/2013/announcing-
twitter-ads-api
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105. THANKS FOR BEING
HERE IN BOSTON!
Bob Johnson, Ph.D. (248.766.6425)
bob@bobjohnsonconsulting.com
www.bobjohnsonconsulting.com
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