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Winning in the SME
   Marketplace
SME Energiser: How we can help make you famous

Your focus is on cracking the Small and Medium Business market – and your bonus
depends on it. You’re going to tailor your ICT products to really hit the spot, find out
where your prospective customers are, how to talk to them and how to get them to
commit to a profitable sale and long term relationship – NOW.

So, you’re all set up for that aren’t you?!

We can help you win in the SME marketplace. If you want to increase market share,
make your brand stand out and get fast growth-low cost sales come and talk to
us….we can help you smash your targets

Whether it’s a move to cloud computing, white labelling, solution sales or moving to
dominate in your existing market, we’re ideally placed to put strategy into action. We
cover all the critical aspects of designing and implementing a SME sales strategy -
 people, proposition, channels, processes. We help our clients to build sales capability
that delivers results fast.
We’re experts in the Channel…
                                                                  •Get a clear message and allow channel partners to
                                                                  make more money


                                                                                        •Keep pricing as transparent as
•The Business team needs to the right
                                                                                        possible with discount structures that
skills to be confident in proactively
                                                                                        are fair
dealing with channel partners and
driving for aggressive revenue /margin
targets




•Long term contracts will                                                                         •Compensation for the channel
always require mid term price                                                                     should be aligned with
renegotiations                                                                                    Channel business strategies




  •A big challenge is to encourage the
                                                                                         •Establish and maintain clear, open
  channel partner to cross and up sell
                                                                                         lines of communication between the
  products and services if the
                                                                                         Business and the Channel to ensure
  Business does not own the end
                                                                                         there are no misunderstandings
  user. Focus on the rewards
  package
          •Partners need to feel that they can share details of
          their business without it helping any direct business
…and we understand SMEs
                          Small and Medium sized businesses
                          provide a highly challenging and very
                          lucrative market especially for ICT
                          corporates who want to drive volume and
                          increase revenues. We know SMEs
                          because we’ve worked with them and for
                          them. If you want to be successful then
                          work with us – we know what we’re
                          talking about.
                          We provide a global network of resources
                          • One stop shop for the territory target.
                          • Business expertise: The experience and
                          expertise to deliver
                          • Best practice channel management: Big
                          enough to get results, small enough to
                          execute quickly
                          • Clear trackable sales process
                          • Knowledge of channel partner
                          characteristics
                          • Knowledge of channel partner end user
                          base
                          • Clear communication
What does the SME Energiser offer?
SME Energiser – the details
                For the majority of ICT Vendors having an effective Channel Partner strategy is
                paramount for continued growth and success but managing a productive and well-
                balanced Channel has its challenges. It is at the heart of many Vendors’ go-to-market
                strategies and is a customer, as well as an extended workforce. Key to making it work
                is to build and maintain a healthy working relationship. We will review your current
                relationships, recommend new ones and close ineffective ones, whatever is relevant to
                your business strategy.
               We test the new proposition and/or review existing proposition, competitor review for
               now and new world, org design with full mapping of core competencies for new roles,
               transition programme for existing team members, review of marketing plans with
               recommendations to maximise results. We understand the starting point, the need for
               change, the timescales and the measures of success.

               We’ll handpick a highly motivated team of Field Sales Managers and Inside Sales
               Executives, and brief them fully on your products and services. We want to know about
               where your competitors score and where they miss. We want an edge. Armed with a
               full understanding of your business, your products and services, and your market, we’ll
               put together a detailed plan with written deliverables and agreed sales targets.

               Our Sales Lead Generation service brings your sales force real business opportunities.
               We assign a dedicated account manager -an experienced professional, responsible for
               every part of the relationship We want to know about your product or service. Why it is
               unique. Why people buy it and, just as importantly, why some people don’t. We want to
               know about your competitors: where they score and where they miss. We want, in
               short, to be on your team.
SME Energiser – the details

               We understanding what the new /tweaked proposition looks like and who is going to
               deliver it, review full sales technology and supporting CRM to ensure day-to-day
               activity is tracked effectively and unnecessary process is avoided. Does MS Dynamics
               suit the team best, is it Salesforce.com, Netsuite or TAS? Do you have the right
               system that needs to be finessed? Are you measuring the right stuff?

               So the proposition works, the marketing plan is signed off, the new org design is
               agreed and ready to implement. Boost speed to market and change efficiency with
               strategically placed senior leaders who can make it happen. Brought in to do a specific
               task for a set time, the interim leaders kick start the transition to success.


               The new team is being put in place, there are leaders in the business driving for
               success, the technology is there to support the role out of the sales transformation.
               Support the team to ensure a positive outcome with planned and relevant training and
               coaching interventions including full sales training, communications strategy for
               stakeholders, customers and, most importantly, the team that is going through the
               change.
Our credentials

• Our founding directors have excellent track      •We provide ICT corporations with best
  records in delivering results in tough,          practice in business strategy and tactics
  competitive environments – with particular       specific to channel.
We achieve this through
  expertise in iCT.                                proven methodologies, constant innovation
• We are experts not generalists and we can        and leadership, with customer satisfaction at
  call upon our extensive Associate database       the core of our mission.
  according to client’s challenges                 • Our experience includes working with IBM,
• One or both of the directors will be involved    HP, Oracle/Sun, Cisco, McAfee, Apple,
  in every project or programme – it’s important   Avaya, Alcatel, BT, Telefonica, Symantec,
  to us that our clients have our absolute focus   Motorola and Microsoft.
  on their business.                               • We use our network of experienced
• Some of our recent projects include helping a    partners to create and deliver quality,
  Technology company explore the full              effective campaigns around the world, using
  implications of moving to a packaged solution    proven, experienced, senior- level channel
  vs bespoke offer and establishing a              executives. This gives us points of presence
  wholesale channel division of major telco        in more than 20 countries, giving our clients
  provider with revenues >£115m                    global vision and localised delivery
                                                   capabilities.
If you are ready to win in the SME market call us now


             •   Jam Today

                 Ann Ritchie-Cox
                 ann.ritchie-cox@jamtoday.co    +44(0) 7787 153892

                 Anne-Marie Molloy

                 anne-marie.molloy@jamtoday.co +44(0) 7775 600700



             •   Gorilla Corporation
                 Carlo Tortora di Belvedere
                 carlo.tortora@gorillaict.com   +44(0) 1483 685 170
                 Berta Armenteras Andreu
                 berta.armenteras@gorillaict.com +44(0) 7833 542 824

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SME Energiser - June 2011

  • 1. Winning in the SME Marketplace
  • 2. SME Energiser: How we can help make you famous Your focus is on cracking the Small and Medium Business market – and your bonus depends on it. You’re going to tailor your ICT products to really hit the spot, find out where your prospective customers are, how to talk to them and how to get them to commit to a profitable sale and long term relationship – NOW. So, you’re all set up for that aren’t you?! We can help you win in the SME marketplace. If you want to increase market share, make your brand stand out and get fast growth-low cost sales come and talk to us….we can help you smash your targets Whether it’s a move to cloud computing, white labelling, solution sales or moving to dominate in your existing market, we’re ideally placed to put strategy into action. We cover all the critical aspects of designing and implementing a SME sales strategy - people, proposition, channels, processes. We help our clients to build sales capability that delivers results fast.
  • 3. We’re experts in the Channel… •Get a clear message and allow channel partners to make more money •Keep pricing as transparent as •The Business team needs to the right possible with discount structures that skills to be confident in proactively are fair dealing with channel partners and driving for aggressive revenue /margin targets •Long term contracts will •Compensation for the channel always require mid term price should be aligned with renegotiations Channel business strategies •A big challenge is to encourage the •Establish and maintain clear, open channel partner to cross and up sell lines of communication between the products and services if the Business and the Channel to ensure Business does not own the end there are no misunderstandings user. Focus on the rewards package •Partners need to feel that they can share details of their business without it helping any direct business
  • 4. …and we understand SMEs Small and Medium sized businesses provide a highly challenging and very lucrative market especially for ICT corporates who want to drive volume and increase revenues. We know SMEs because we’ve worked with them and for them. If you want to be successful then work with us – we know what we’re talking about. We provide a global network of resources • One stop shop for the territory target. • Business expertise: The experience and expertise to deliver • Best practice channel management: Big enough to get results, small enough to execute quickly • Clear trackable sales process • Knowledge of channel partner characteristics • Knowledge of channel partner end user base • Clear communication
  • 5. What does the SME Energiser offer?
  • 6. SME Energiser – the details For the majority of ICT Vendors having an effective Channel Partner strategy is paramount for continued growth and success but managing a productive and well- balanced Channel has its challenges. It is at the heart of many Vendors’ go-to-market strategies and is a customer, as well as an extended workforce. Key to making it work is to build and maintain a healthy working relationship. We will review your current relationships, recommend new ones and close ineffective ones, whatever is relevant to your business strategy. We test the new proposition and/or review existing proposition, competitor review for now and new world, org design with full mapping of core competencies for new roles, transition programme for existing team members, review of marketing plans with recommendations to maximise results. We understand the starting point, the need for change, the timescales and the measures of success. We’ll handpick a highly motivated team of Field Sales Managers and Inside Sales Executives, and brief them fully on your products and services. We want to know about where your competitors score and where they miss. We want an edge. Armed with a full understanding of your business, your products and services, and your market, we’ll put together a detailed plan with written deliverables and agreed sales targets. Our Sales Lead Generation service brings your sales force real business opportunities. We assign a dedicated account manager -an experienced professional, responsible for every part of the relationship We want to know about your product or service. Why it is unique. Why people buy it and, just as importantly, why some people don’t. We want to know about your competitors: where they score and where they miss. We want, in short, to be on your team.
  • 7. SME Energiser – the details We understanding what the new /tweaked proposition looks like and who is going to deliver it, review full sales technology and supporting CRM to ensure day-to-day activity is tracked effectively and unnecessary process is avoided. Does MS Dynamics suit the team best, is it Salesforce.com, Netsuite or TAS? Do you have the right system that needs to be finessed? Are you measuring the right stuff? So the proposition works, the marketing plan is signed off, the new org design is agreed and ready to implement. Boost speed to market and change efficiency with strategically placed senior leaders who can make it happen. Brought in to do a specific task for a set time, the interim leaders kick start the transition to success. The new team is being put in place, there are leaders in the business driving for success, the technology is there to support the role out of the sales transformation. Support the team to ensure a positive outcome with planned and relevant training and coaching interventions including full sales training, communications strategy for stakeholders, customers and, most importantly, the team that is going through the change.
  • 8. Our credentials • Our founding directors have excellent track •We provide ICT corporations with best records in delivering results in tough, practice in business strategy and tactics competitive environments – with particular specific to channel.
We achieve this through expertise in iCT. proven methodologies, constant innovation • We are experts not generalists and we can and leadership, with customer satisfaction at call upon our extensive Associate database the core of our mission. according to client’s challenges • Our experience includes working with IBM, • One or both of the directors will be involved HP, Oracle/Sun, Cisco, McAfee, Apple, in every project or programme – it’s important Avaya, Alcatel, BT, Telefonica, Symantec, to us that our clients have our absolute focus Motorola and Microsoft. on their business. • We use our network of experienced • Some of our recent projects include helping a partners to create and deliver quality, Technology company explore the full effective campaigns around the world, using implications of moving to a packaged solution proven, experienced, senior- level channel vs bespoke offer and establishing a executives. This gives us points of presence wholesale channel division of major telco in more than 20 countries, giving our clients provider with revenues >£115m global vision and localised delivery capabilities.
  • 9. If you are ready to win in the SME market call us now • Jam Today Ann Ritchie-Cox ann.ritchie-cox@jamtoday.co +44(0) 7787 153892 Anne-Marie Molloy anne-marie.molloy@jamtoday.co +44(0) 7775 600700 • Gorilla Corporation Carlo Tortora di Belvedere carlo.tortora@gorillaict.com +44(0) 1483 685 170 Berta Armenteras Andreu berta.armenteras@gorillaict.com +44(0) 7833 542 824