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Can Free Speech
Survive The Social
Media Mob?
Scott Berkun
@berkun / scottberkun.com
#SMSCSEA, at Seattle City Hall, 1/22/14

Thursday, January 23, 14
Image from The Virgin Queen, BBC 2005, Part 1
Thursday, January 23, 14
"...an immoral union, an uneven yoking of
the clean ox to the unclean ass, a thing
forbidden in the law."
- John Stubbs
From his pamphlet titled:
The Discovery of a Gaping Gulf whereunto England is like to be
swallowed by another French Marriage, if the Lord forbid not the banns,
by letting her Majesty see the sin and punishment thereof (1579).

Thursday, January 23, 14
Thursday, January 23, 14
Q: Can Free Speech
Survive The Social
Media Mob?

Thursday, January 23, 14
YES.
Thursday, January 23, 14
If you are willing to pay the
price no one can stop you
from speaking or acting freely

Thursday, January 23, 14
Writers in Exile / Anonymous
•
•
•
•
•
•
•
•
Thursday, January 23, 14

Thomas Paine, (Common Sense) A
John Adams, Henry Adams, Benjamin Franklin A
Hemingway (Sun Also Rises) E
Voltaire (Various) E
Einstein, (Manhattan Project Letter) E
Oscar Wilde, (Importance of Being Ernest) E
Victor Hugo, (Les Miserables) E
Dante (The Divine Comedy) E
6 questions
1. How has new media changed access to expression?
2. How has this made things better?
3. How has this made things worse?
4. What new challenges are we facing? (and what can we
learn from how we adjusted to previous media
innovations?)
5. What implications does all this have for individuals?
6. What implications does all this have for leaders,
corporations and governments?

Thursday, January 23, 14
First Amendment
Congress shall make no law respecting an
establishment of religion, or prohibiting the
free exercise thereof; or abridging the
freedom of speech, or of the press; or the
right of the people peaceably to assemble,
and to petition the Government for a
redress of grievances.
(45 / ~5000 words in entire Constitution)

Thursday, January 23, 14
Who is in charge?
WE ARE!

Thursday, January 23, 14
Then why does it suck?
Because WE’RE CRAZY.

Thursday, January 23, 14
Examples of human failings
•
•
•
•
•

We behave emotionally but judge others rationally

•

Religious factionalism, double standards, memories of
convenience, egoism

•
•

We are lazy as most of you probably skipped down here

We complain about trash media, but are addicted to it
We mostly preach about practicing what we preach
Are easily offended yet surprised by outrage of others
We have dain bramage: cognitive biases, memory is a hack, the
amygdala runs the show

Columbus was an asshole (why does he still have a holiday?)

Thursday, January 23, 14
Romanticized history of human
nature: U.S. 1800 election

• Jefferson's camp accused President Adams
of having a "hideous hermaphroditical
character, which has neither the force and
firmness of a man, nor the gentleness and
sensibility of a woman."

• Adams' men called Vice President Jefferson
"a mean-spirited, low-lived fellow, the son
of a half-breed Indian squaw, sired by a
Virginia mulatto father."
http://www.cnn.com/2008/LIVING/wayoflife/08/22/mf.campaign.slurs.slogans/
Thursday, January 23, 14
Thursday, January 23, 14
YELLOW
JOURNALISM
a type of journalism that presents little or no
legitimate well-researched news and instead uses
eye-catching headlines to sell more newspapers.
Techniques may include exaggerations of news
events, scandal-mongering, or sensationalism
[Source:Wikipedia]

Thursday, January 23, 14
YELLOW
TWEETING
a type of social media that presents little or no
legitimate well-researched news and instead uses
eye-catching headlines to gain more traffic:
techniques may include exaggerations of news
events, scandal-mongering, or sensationalism

Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
Misinformation lives on forever,
fueled by our desire for efficiency

Thursday, January 23, 14
We rarely check sources, provide
references, or verify facts, a
fundamental process of protecting
against misinformation

Thursday, January 23, 14
Be the change you wish to see in the world.
– Gandhi (?)

Thursday, January 23, 14
“Be yourself; everyone else is already taken.”
– Misattributed Oscar Wilde
“Be the change you wish to see in the world.”
– Misattributed to Mahatma Gandhi
 
“Don’t cry because it’s over, smile because it happened.”
– Misattributed Dr. Seuss

Thursday, January 23, 14
Thursday, January 23, 14
Advocacy & Confirmation Bias
Story that fits agenda
Story that fits agenda
Story that fits?
Story that fits agenda
Story that fits agenda
Story that fits agenda

Thursday, January 23, 14

“is there a way to tell a
the story or omit facts
so that it does fit?”
Challenge our own biases:
How might I be
getting this wrong?

Thursday, January 23, 14
Thursday, January 23, 14
To say “RT is not an endorsement”
means you don’t understand what
the word endorsement means

Thursday, January 23, 14
Thursday, January 23, 14
Levels of endorsement
•
•

“I read it and think it is good”

•

“This is horrible and disgusting but important for you
to see anyway”

•

“I’m guessing it’s worthy by the title even though I
know titles are generally misleading but I’m sharing it
with you anyway” (WTF?)

•

“I’m not spreading this” (This is the only one that’s
not an endorsement of any kind)

“I read it and find it interesting in some fashion even if I
disagree with some or all of it”

Thursday, January 23, 14
More accurate profile
disclaimers
“I RT things I have not read”
“I RT some things I don’t agree with”
“I am an attention manwhore who shares
any trash that will get me more followers”

Thursday, January 23, 14
Case Studies

Thursday, January 23, 14
AIDS joke
Text
Text
Text
Text

Thursday, January 23, 14
Donglegate

Thursday, January 23, 14
Thursday, January 23, 14
Newtown shootings

http://publiceditor.blogs.nytimes.com/2012/12/17/errors-in-newtown-shootings-coverage-reflect-growing-pressures/
Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
Zimmerman / Martin case

Thursday, January 23, 14
Boston marathon Bombing

http://blog.reddit.com/2013/04/reflections-on-recent-boston-crisis.html
Thursday, January 23, 14
“Around 7pm on Thursday night, social media
sites like Twitter and Reddit lit up with a
sensational rumor: that Sunil Tripathi, a
student who had vanished weeks ago, was
one of the suspects accused of bombing the
Boston Marathon... Sunil's sister Sangeeta
Tripathi said in an interview yesterday.
"Those night hours were horrible.”
http://www.independent.co.uk/news/world/americas/boston-marathon-bombings-how-twitter-and-reddit-got-it-wrong-8581167.html

Thursday, January 23, 14
#amazonfail

http://www.shirky.com/weblog/2009/04/the-failure-of-amazonfail/
Thursday, January 23, 14
Post on personal FB page

Thursday, January 23, 14
Fire Lyndsey Stone FB page

Thursday, January 23, 14
There is long history of attack
cartooning of public figures

Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
What’s new is ordinary citizens who
publish sometimes enter the public
sphere unintentionally

Thursday, January 23, 14
Quick summary of case studies*
Example

Poster

Initial Target

AIDS joke

Threatened, apologized, fired

N/A

Donglegate

Threatened, site hacked, fired

Fired (1/2) & Apologized

Boston

Correction

wrongly harassed

Newtown

Correction

wrongly harassed

Spike Lee

Apologized

wrongly harassed

#amazonfail

Apologized

Apologized

Silence & Respect

Apologized, Fired

N/A

*Each of these cases is complex and this chart only serves as a brief introduction
Thursday, January 23, 14
1. How has new media
changed access?
•

Unprecedented speed and access = fast, free
publishing of anything from anywhere

•
•
•

An idealist’s dream: we can see everyone!

Thursday, January 23, 14

A cynics nightmare: we can see everyone!
Anyone who publishes can become a media
target
Freedom of speech works both ways.
If you publish you will possibly be
criticized by people who:

• Know nothing about you
• Have an opposing agenda
• Will take your work out of context
• Are not very smart
• Are not very nice
• And make unfair arguments
Thursday, January 23, 14
Welcome to
your species!

Thursday, January 23, 14
2./3. How is it better
and worse?

Thursday, January 23, 14
Technology is amoral: no tool
cares what you use it for

Thursday, January 23, 14
More people can share
more ___ things faster
(good, bad, mean, friendly, genuine,
helpful, offensive, safe, provocative...)

Thursday, January 23, 14
“Mob mentality” or
community?
•
•
•

When part of a group people lose self-awareness.

•

People feel anonymous within a large group,
defusing natural sense of responsibility and
accountability

Thursday, January 23, 14

Being in a group heightens emotional states
Behaviors normally believed to be unacceptable
become acceptable when within a group
performing them
The line is crossed
when...
• Threats are made (violence)
• Efforts are made to suppress the free speech
of others (Donglegate)

• It’s unamerican to want to take away another
American’s right to speak

Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
Advocacy & Confirmation Bias
Story that fits agenda
Story that fits agenda
Story that fits?
Story that fits agenda
Story that fits agenda
Story that fits agenda

Thursday, January 23, 14

“is there a way to tell
the story or omit facts
so that it does fit?”
4. What new challenges
are we facing?
•
•
•
•

Thursday, January 23, 14

They’re old challenges rediscovered
More of us are exposed to them
Children have more tech savvy than their parents
It’s not a technological problem (will we ever learn
this?)
4. What new challenges
are we facing?
• We can be exposed to threats from people
we’ve never met

• Public figures have always had hate mail, but now
ordinary citizens are exposed

• Most people don’t realize threats are exceptions
to free speech:

http://en.wikipedia.org/wiki/
United_States_free_speech_exceptions
Thursday, January 23, 14
5. Implications for you
•
•
•
•
•
•
Thursday, January 23, 14

Read what you RT / Share
Ask “what is the source?”
Don’t tweet and run
No drunk tweeting
Prepare to be taken out of context
The law always trails society (by design!)
We are empowered but
unaware of the consequences

• Being taken out of context (This comes

with the territory if you publish anything
anywhere)

• Skimming / Blind RT contributes to poor
context (Arguably Twitter itself too)

• Casual vs. Formal: publishing has different
implications when consumed by public at
large

Thursday, January 23, 14
Thursday, January 23, 14
Thursday, January 23, 14
6. Implications for
organizations
•

It’d be nice, for once, for a company to stand
behind an employee

•

But organizations are not obligated to
protect free speech

•

Define clear policy on distinguishing the
personal from the professional (enforcing is
another matter)

Thursday, January 23, 14
References, pt 1
•

The Next Civil Rights Issue: Why Women Aren't Welcome on the Internet - Pacific Standard: The Science of
Society

•
•
•

U.S. court says 'Liking' something on Facebook is free speech - CNN.com

•
•
•
•
•
•
•

Natasha Leggero's Stunning 'Not Sorry' Response Over Controversial Pearl Harbor Joke

•
•

Fired Over Facebook: 13 Posts That Got People CANNED

Thursday, January 23, 14

The War Over Free Speech, Harassment, and Trolls Hits Another Social-Media Site | Mother Jones
Be careful what you post: Social media and freedom of speech | | Campbell Law ObserverCampbell Law
Observer
Don't Ignore the Trolls. Feed Them Until They Explode.
Bill Keller's Column on Cancer: A Reaction : The New Yorker
Guardian Deletes Column About a Cancer Patient - NYTimes.com
Dear Bill Keller: I Have Cancer. Is That OK?
The problem with retweets & how journalists can solve it | Poynter.
Lindsey Stone: Woman Fired For Posting Facebook Photo of Her Flipping off Tomb of Unknown Soldier |
BostInno
Fired Over Twitter: 13 Tweets That Got People CANNED
References, pt 2
•
•
•
•
•
•
•
•

www.ca6.uscourts.gov/opinions.pdf/12a0286p-06.pdf

•

Judge: Prosecution of Online Critic Under Anti-Stalking Law Is Unconstitutional | Electronic Frontier
Foundation

•

Court Finds Juvenile Delinquent Based on Allegedly Offensive Instant Messages — In re Alex C. | Technology
& Marketing Law Blog

•
•
•

Washington State 'Cyberstalking' Case Based on Unconstitutional Law | Electronic Frontier Foundation

Thursday, January 23, 14

Carpet Bombing: How One Business Is Trying to Get Rid of Bad Reviews - NYTimes.com
Teen in jail for months over 'sarcastic' Facebook threat - CNN.com
Threats, abuse part of ‘online life’ for women | Toronto Star
Twitter harassment case lands in Toronto court - Toronto - CBC News
Woman testifies at alleged Twitter harasser’s trial | 680News
Dennis Markuze - RationalWiki
Facebook Posting That Someone Has Herpes Is Criminal Harassment–Pennsylvania v. Cox | Technology &
Marketing Law Blog

People still don't understand social media behavior affects jobs | Digital Trends
Free Speech Does Not Include The Right to Be Free of Criticism | Popehat
Image credits / References
•

Graffiti wall (title slide), http://www.flickr.com/photos/shankbone/
4955978850/

•

Stubb’s hand, http://www.allposters.com/-sp/Stubbs-Has-His-Hand-CutOff-1521-Posters_i7686190_.htm

•
•
•

Finger in pond / ripples, http://www.flickr.com/photos/adge/526869934/

•

Paint the Town Red, http://en.wikipedia.org/wiki/File:%22I
%27ll_paint_the_town_red%22,_political_cartoon,_1885.jpg

•

King Arthur sword, http://upload.wikimedia.org/wikipedia/commons/0/03/
The_Boy_s_King_Arthur-74.jpg

•

Mob behavior explained: http://healthpsychologyconsultancy.wordpress.com/
2011/08/09/the-psychology-of-the-mob-mentality/

Thursday, January 23, 14

Lyin‘ King http://politicalhumor.about.com/library/blclintonlyinking.htm
Join or Die http://en.wikipedia.org/wiki/File:Benjamin_Franklin__Join_or_Die.jpg
Thank You.
Questions?
Scott Berkun
@berkun / scottberkun.com

Thursday, January 23, 14

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Can Free Speech Survive The Social Media Mob?

  • 1. Can Free Speech Survive The Social Media Mob? Scott Berkun @berkun / scottberkun.com #SMSCSEA, at Seattle City Hall, 1/22/14 Thursday, January 23, 14
  • 2. Image from The Virgin Queen, BBC 2005, Part 1 Thursday, January 23, 14
  • 3. "...an immoral union, an uneven yoking of the clean ox to the unclean ass, a thing forbidden in the law." - John Stubbs From his pamphlet titled: The Discovery of a Gaping Gulf whereunto England is like to be swallowed by another French Marriage, if the Lord forbid not the banns, by letting her Majesty see the sin and punishment thereof (1579). Thursday, January 23, 14
  • 5. Q: Can Free Speech Survive The Social Media Mob? Thursday, January 23, 14
  • 7. If you are willing to pay the price no one can stop you from speaking or acting freely Thursday, January 23, 14
  • 8. Writers in Exile / Anonymous • • • • • • • • Thursday, January 23, 14 Thomas Paine, (Common Sense) A John Adams, Henry Adams, Benjamin Franklin A Hemingway (Sun Also Rises) E Voltaire (Various) E Einstein, (Manhattan Project Letter) E Oscar Wilde, (Importance of Being Ernest) E Victor Hugo, (Les Miserables) E Dante (The Divine Comedy) E
  • 9. 6 questions 1. How has new media changed access to expression? 2. How has this made things better? 3. How has this made things worse? 4. What new challenges are we facing? (and what can we learn from how we adjusted to previous media innovations?) 5. What implications does all this have for individuals? 6. What implications does all this have for leaders, corporations and governments? Thursday, January 23, 14
  • 10. First Amendment Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances. (45 / ~5000 words in entire Constitution) Thursday, January 23, 14
  • 11. Who is in charge? WE ARE! Thursday, January 23, 14
  • 12. Then why does it suck? Because WE’RE CRAZY. Thursday, January 23, 14
  • 13. Examples of human failings • • • • • We behave emotionally but judge others rationally • Religious factionalism, double standards, memories of convenience, egoism • • We are lazy as most of you probably skipped down here We complain about trash media, but are addicted to it We mostly preach about practicing what we preach Are easily offended yet surprised by outrage of others We have dain bramage: cognitive biases, memory is a hack, the amygdala runs the show Columbus was an asshole (why does he still have a holiday?) Thursday, January 23, 14
  • 14. Romanticized history of human nature: U.S. 1800 election • Jefferson's camp accused President Adams of having a "hideous hermaphroditical character, which has neither the force and firmness of a man, nor the gentleness and sensibility of a woman." • Adams' men called Vice President Jefferson "a mean-spirited, low-lived fellow, the son of a half-breed Indian squaw, sired by a Virginia mulatto father." http://www.cnn.com/2008/LIVING/wayoflife/08/22/mf.campaign.slurs.slogans/ Thursday, January 23, 14
  • 16. YELLOW JOURNALISM a type of journalism that presents little or no legitimate well-researched news and instead uses eye-catching headlines to sell more newspapers. Techniques may include exaggerations of news events, scandal-mongering, or sensationalism [Source:Wikipedia] Thursday, January 23, 14
  • 17. YELLOW TWEETING a type of social media that presents little or no legitimate well-researched news and instead uses eye-catching headlines to gain more traffic: techniques may include exaggerations of news events, scandal-mongering, or sensationalism Thursday, January 23, 14
  • 21. Misinformation lives on forever, fueled by our desire for efficiency Thursday, January 23, 14
  • 22. We rarely check sources, provide references, or verify facts, a fundamental process of protecting against misinformation Thursday, January 23, 14
  • 23. Be the change you wish to see in the world. – Gandhi (?) Thursday, January 23, 14
  • 24. “Be yourself; everyone else is already taken.” – Misattributed Oscar Wilde “Be the change you wish to see in the world.” – Misattributed to Mahatma Gandhi   “Don’t cry because it’s over, smile because it happened.” – Misattributed Dr. Seuss Thursday, January 23, 14
  • 26. Advocacy & Confirmation Bias Story that fits agenda Story that fits agenda Story that fits? Story that fits agenda Story that fits agenda Story that fits agenda Thursday, January 23, 14 “is there a way to tell a the story or omit facts so that it does fit?”
  • 27. Challenge our own biases: How might I be getting this wrong? Thursday, January 23, 14
  • 29. To say “RT is not an endorsement” means you don’t understand what the word endorsement means Thursday, January 23, 14
  • 31. Levels of endorsement • • “I read it and think it is good” • “This is horrible and disgusting but important for you to see anyway” • “I’m guessing it’s worthy by the title even though I know titles are generally misleading but I’m sharing it with you anyway” (WTF?) • “I’m not spreading this” (This is the only one that’s not an endorsement of any kind) “I read it and find it interesting in some fashion even if I disagree with some or all of it” Thursday, January 23, 14
  • 32. More accurate profile disclaimers “I RT things I have not read” “I RT some things I don’t agree with” “I am an attention manwhore who shares any trash that will get me more followers” Thursday, January 23, 14
  • 42. Zimmerman / Martin case Thursday, January 23, 14
  • 44. “Around 7pm on Thursday night, social media sites like Twitter and Reddit lit up with a sensational rumor: that Sunil Tripathi, a student who had vanished weeks ago, was one of the suspects accused of bombing the Boston Marathon... Sunil's sister Sangeeta Tripathi said in an interview yesterday. "Those night hours were horrible.” http://www.independent.co.uk/news/world/americas/boston-marathon-bombings-how-twitter-and-reddit-got-it-wrong-8581167.html Thursday, January 23, 14
  • 46. Post on personal FB page Thursday, January 23, 14
  • 47. Fire Lyndsey Stone FB page Thursday, January 23, 14
  • 48. There is long history of attack cartooning of public figures Thursday, January 23, 14
  • 52. What’s new is ordinary citizens who publish sometimes enter the public sphere unintentionally Thursday, January 23, 14
  • 53. Quick summary of case studies* Example Poster Initial Target AIDS joke Threatened, apologized, fired N/A Donglegate Threatened, site hacked, fired Fired (1/2) & Apologized Boston Correction wrongly harassed Newtown Correction wrongly harassed Spike Lee Apologized wrongly harassed #amazonfail Apologized Apologized Silence & Respect Apologized, Fired N/A *Each of these cases is complex and this chart only serves as a brief introduction Thursday, January 23, 14
  • 54. 1. How has new media changed access? • Unprecedented speed and access = fast, free publishing of anything from anywhere • • • An idealist’s dream: we can see everyone! Thursday, January 23, 14 A cynics nightmare: we can see everyone! Anyone who publishes can become a media target
  • 55. Freedom of speech works both ways. If you publish you will possibly be criticized by people who: • Know nothing about you • Have an opposing agenda • Will take your work out of context • Are not very smart • Are not very nice • And make unfair arguments Thursday, January 23, 14
  • 57. 2./3. How is it better and worse? Thursday, January 23, 14
  • 58. Technology is amoral: no tool cares what you use it for Thursday, January 23, 14
  • 59. More people can share more ___ things faster (good, bad, mean, friendly, genuine, helpful, offensive, safe, provocative...) Thursday, January 23, 14
  • 60. “Mob mentality” or community? • • • When part of a group people lose self-awareness. • People feel anonymous within a large group, defusing natural sense of responsibility and accountability Thursday, January 23, 14 Being in a group heightens emotional states Behaviors normally believed to be unacceptable become acceptable when within a group performing them
  • 61. The line is crossed when... • Threats are made (violence) • Efforts are made to suppress the free speech of others (Donglegate) • It’s unamerican to want to take away another American’s right to speak Thursday, January 23, 14
  • 64. Advocacy & Confirmation Bias Story that fits agenda Story that fits agenda Story that fits? Story that fits agenda Story that fits agenda Story that fits agenda Thursday, January 23, 14 “is there a way to tell the story or omit facts so that it does fit?”
  • 65. 4. What new challenges are we facing? • • • • Thursday, January 23, 14 They’re old challenges rediscovered More of us are exposed to them Children have more tech savvy than their parents It’s not a technological problem (will we ever learn this?)
  • 66. 4. What new challenges are we facing? • We can be exposed to threats from people we’ve never met • Public figures have always had hate mail, but now ordinary citizens are exposed • Most people don’t realize threats are exceptions to free speech: http://en.wikipedia.org/wiki/ United_States_free_speech_exceptions Thursday, January 23, 14
  • 67. 5. Implications for you • • • • • • Thursday, January 23, 14 Read what you RT / Share Ask “what is the source?” Don’t tweet and run No drunk tweeting Prepare to be taken out of context The law always trails society (by design!)
  • 68. We are empowered but unaware of the consequences • Being taken out of context (This comes with the territory if you publish anything anywhere) • Skimming / Blind RT contributes to poor context (Arguably Twitter itself too) • Casual vs. Formal: publishing has different implications when consumed by public at large Thursday, January 23, 14
  • 71. 6. Implications for organizations • It’d be nice, for once, for a company to stand behind an employee • But organizations are not obligated to protect free speech • Define clear policy on distinguishing the personal from the professional (enforcing is another matter) Thursday, January 23, 14
  • 72. References, pt 1 • The Next Civil Rights Issue: Why Women Aren't Welcome on the Internet - Pacific Standard: The Science of Society • • • U.S. court says 'Liking' something on Facebook is free speech - CNN.com • • • • • • • Natasha Leggero's Stunning 'Not Sorry' Response Over Controversial Pearl Harbor Joke • • Fired Over Facebook: 13 Posts That Got People CANNED Thursday, January 23, 14 The War Over Free Speech, Harassment, and Trolls Hits Another Social-Media Site | Mother Jones Be careful what you post: Social media and freedom of speech | | Campbell Law ObserverCampbell Law Observer Don't Ignore the Trolls. Feed Them Until They Explode. Bill Keller's Column on Cancer: A Reaction : The New Yorker Guardian Deletes Column About a Cancer Patient - NYTimes.com Dear Bill Keller: I Have Cancer. Is That OK? The problem with retweets & how journalists can solve it | Poynter. Lindsey Stone: Woman Fired For Posting Facebook Photo of Her Flipping off Tomb of Unknown Soldier | BostInno Fired Over Twitter: 13 Tweets That Got People CANNED
  • 73. References, pt 2 • • • • • • • • www.ca6.uscourts.gov/opinions.pdf/12a0286p-06.pdf • Judge: Prosecution of Online Critic Under Anti-Stalking Law Is Unconstitutional | Electronic Frontier Foundation • Court Finds Juvenile Delinquent Based on Allegedly Offensive Instant Messages — In re Alex C. | Technology & Marketing Law Blog • • • Washington State 'Cyberstalking' Case Based on Unconstitutional Law | Electronic Frontier Foundation Thursday, January 23, 14 Carpet Bombing: How One Business Is Trying to Get Rid of Bad Reviews - NYTimes.com Teen in jail for months over 'sarcastic' Facebook threat - CNN.com Threats, abuse part of ‘online life’ for women | Toronto Star Twitter harassment case lands in Toronto court - Toronto - CBC News Woman testifies at alleged Twitter harasser’s trial | 680News Dennis Markuze - RationalWiki Facebook Posting That Someone Has Herpes Is Criminal Harassment–Pennsylvania v. Cox | Technology & Marketing Law Blog People still don't understand social media behavior affects jobs | Digital Trends Free Speech Does Not Include The Right to Be Free of Criticism | Popehat
  • 74. Image credits / References • Graffiti wall (title slide), http://www.flickr.com/photos/shankbone/ 4955978850/ • Stubb’s hand, http://www.allposters.com/-sp/Stubbs-Has-His-Hand-CutOff-1521-Posters_i7686190_.htm • • • Finger in pond / ripples, http://www.flickr.com/photos/adge/526869934/ • Paint the Town Red, http://en.wikipedia.org/wiki/File:%22I %27ll_paint_the_town_red%22,_political_cartoon,_1885.jpg • King Arthur sword, http://upload.wikimedia.org/wikipedia/commons/0/03/ The_Boy_s_King_Arthur-74.jpg • Mob behavior explained: http://healthpsychologyconsultancy.wordpress.com/ 2011/08/09/the-psychology-of-the-mob-mentality/ Thursday, January 23, 14 Lyin‘ King http://politicalhumor.about.com/library/blclintonlyinking.htm Join or Die http://en.wikipedia.org/wiki/File:Benjamin_Franklin__Join_or_Die.jpg
  • 75. Thank You. Questions? Scott Berkun @berkun / scottberkun.com Thursday, January 23, 14