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Bergeys Truck Newsletter
1. News and Great Sales, Service, Parts and Products from Bergey’s Truck Centers Winter 2011/2012
Get ready for Winter WitH important adviCe
and Great priCes: paGe 2
GoinG Green GettinG easier: paGe 4
reaCH for Better fuel effiCienCy: paGe 5
sHop parts online, any time day or niGHt: paGe 6
full-serviCe leasinG makes more ‘Cents:’ paGe 6
late model, loW mileaGe used truCks: paGe 7
2. KeePiNG CuSTomerS
oN The road ™
keeping “When it’s snowing
or sleeting and the
your truck humidity is high,
it’s critical that the
road-ready air dryer system is
operating properly –
for Winter so at least once a year,
the air dryer element
should be replaced.”
Keeping 18 wheels on the road isn’t year, the air dryer element should be spring-loaded mechanisms. It’s really
always easy. Add slick, icy conditions and replaced. Another option as the truck important to have this checked
freezing winds to the picture and the job ages is to replace the air dryer with a regularly because once the belt
gets even tougher and more dangerous. remanufactured unit to be sure your tensioner goes, you can’t drive the
But nowadays, the roads are sprayed brakes won’t freeze up.” truck at all. And that would mean
long before the storm arrives – with Forde says it’s also important to downtime you could have avoided.”
pre-treatment materials like salt brine have the battery and the cables cleaned Don’t get stuck on the road this
and calcium chloride, the snow barely and sprayed to prevent corrosion and winter. Before the cold weather hits,
hits the pavement before melting away. to have all belts and hoses inspected take your truck to any of Bergey’s
And if that doesn’t work, rock salt will before the temperatures drop. For service centers for a preventive
do the trick. over-the-road trucks, Forde maintenance check-up to get your
Safer roads, yes! The downside, recommends replacing the belt truck winter-road-ready.
however, is these chemicals, along with tensioner after 400,000 miles. For more information, visit any
below-zero temperatures, can corrode “This is a big failure item we didn’t Bergey’s service department or
battery cables connections, wear out see 20 years ago because of the new bergeystruckcenters.com.
belts, freeze up fuel lines – and leaks
just seem to come out of nowhere.
“One of the biggest problems we Get Your Truck Winter-Ready Now
see during the winter months is water, • Check batteries and starter system
or condensation, in the air lines,” • Check fan belts and replace wiper blades
says Steve Forde, service manager, • Check coolant system: Coolant mixture should be a 50/50 ratio
Pennsauken, NJ. “When it’s snowing • Check fuel system: Make sure fuel is blended to avoid freeze ups
or sleeting and the humidity is high, • Check heating system: Make sure defrost works to improve
it’s critical that the air dryer system is visibility in bad weather
operating properly – so at least once a
2
3. Bendix lays out tHe Cold faCts
aBout Winter operation
an air brake system?
did you know that: And, at highway speeds
your answer:
• An air compressor Genuine Bendix® air
with the temperature at
outputs 4 to 6 oz. of dryers. Bendix air dryers
25º F, that can happen in
water during an average are a desiccant-type in-line
less than 15 minutes.
day’s operation? During filtration system that removes
• Air, in an unprotected
winter, that can really both liquid and water
brake system, is always
spell trouble for an air vapor from the compressor
100 percent saturated
brake system. discharge air before it
with water vapor? That
• An ice crystal the size of reaches the air brake
means that even a 1º drop
a pinhead can cause an air reservoirs. This results in
in temperature will cause
leak large enough to drain only clean, dry air being
condensation to occur in
an average-sized service supplied to the air brake
the system – not just in
reservoir in less than system, aiding in the
the reservoirs but also in
10 minutes? prevention of freeze-ups.
the lines and valves.
• Even a small amount
of water, less than a For more information,
teaspoon, can freeze please visit any Bergey’s parts department
and disable a portion of
or bergeystruckcenters.com
CrC® Brakleen® Cleans fast. dries fast.
CRC® Brakleen® quickly removes brake dust, brake fluid, CRC Industries is a worldwide leader in the production
grease and other contaminants from all types of brake of specialty chemicals for do-it-yourselfers and maintenance
systems. Cleans fast and dries faster! professionals.
Use CRC® Brakleen® on ABS, disc and drum brakes, CRC is ISO 900: 2000 certified and adheres to the
rotors, cylinders, drums, linings, brake shoes, calipers, clutch strictest guidelines for quality in all facets of research,
discs and disc brake pads. development and production.
Non-Chlorinated Brakleen® is available where compliance For details, visit any Bergey’s location or
calls for a chlorine-free product. bergeystruckcenters.com
Air Dryer Air Dryer CArtriDge CleAners AnD lubriCAnts
Part # 745-109685X
Bendix AD-9 $139.99 Part # 745-107794X
Bendix AD-9 $22.60 Part # 4710-05002
$3.89
Exchange Air $239.99 Installed Exchange Air Core charge not included Freeze Off Super Penetrant
Core charge not included
Dryer Dryer Cartridge Part # 4710-05232
Part # 745-109477X
Bendix AD-IP $199.99 Part # 745-109493X
Bendix AD-IP $62.99 Diesel Fuel Therapy / Injector
Cleaner 30oz
$4.99
Exchange Air $299.99 Installed
Exchange Air Core charge not included
Dryer
$5.79
Core charge not included Part # 4710-05432
Dryer Cartridge Diesel Fuel Therapy / Injector
Free Upgrade
From any non Cleaner 30oz / w/ Anti-Gel
Bendix air
dryer or any
ad-2 or ad-4
Part # 4710-05632
Diesel Cold Flow / Anti-Gel $8.79
air dryer with Lubricity 30oz
bergeystruckcenters.com
3
4. KeePiNG CuSTomerS
oN The road ™
Going Green Getting easier improve the overall MPG performance and
lower fuel usage. Hino has also approved
B20 Biodiesel blends for all 2011 and 2012
Pitch one aluminum can in the trash and model year cabover and conventional
it’s the same as pouring a half gallon of trucks powered exclusively with Hino’s
gasoline down the drain. When the U.S. is proprietary J-Series engines.
importing nearly 10 million barrels of oil
a day, it makes more sense to recycle that mack and volvo: Mack and Volvo both
can, and then go lower your thermostat, offer natural gas-powered options in the
change your light bulbs and buy local VNM Daycab and the Terrapro refuse truck
organic foods. While you’re at it, why not for reduced CO2 emissions. In addition,
take a look at the new green options on both manufacturers are committed to the
the road. EPA Smartway certified vehicle initiative
“Isuzu, Hino, Mack and Volvo are all fuel savings – as much as a 33 percent
improvement in certain cases. Isuzu is which helps operators maximize fuel
actively working on new greener economy using current technologies, while
technologies designed to improve also offering vehicles capable of operating
on alternative fuels and has approved research continues on new alternatives in
operating efficiencies, be more the years ahead.
environmentally friendly and reduce our the use of diesel fuel containing up to 20
overall dependence on foreign oil,” says percent biodiesel (B20) in its 2011 and
Ed Brown, vice president commercial forward model year vehicles. Biodiesel
vehicle sales. “Bergey’s represents all of is a partially renewable, clean-burning
these OEMs and we’re proud to be part diesel replacement that is reducing U.S.
of these clean initiatives. With technology dependence on foreign petroleum, creating
changing so fast these days, we consider green jobs and improving the environment.
it our job to keep our customers informed
of new products that can favorably impact Hino: Hino is introducing a Class 4 and
their businesses and their stewardship to 5 product, available with a diesel-electric
the environment.” hybrid powertrain that can significantly
Here are some of the latest Both Volvo and Mack are participating
developments you should know about: under a SuperTruck contract established
with the U.S. Department of Energy. For
isuzu: Isuzu 2008 and newer N-Series the next five years, the companies will
and F-Series trucks come standard with work to develop high-efficiency, heavy-duty
a data recording module that monitors truck technologies aimed at moving more
vehicle performance and provides Vehicle freight with less fuel, thereby reducing
Health Reports to produce dramatic greenhouse gas emissions.
For more information, contact any Bergey’s dealership or visit bergeystruckcenters.com
CAble ties AnD DisC PADs stArters AlternAtors
Part # 3679-C24706
Cable Ties / 14" Length, 3/16" Width $7.00/bag Part # 2132-8200308
39MT Rotatable $289.99
Call for applications
Part # 2132-8600310
24SI 160 Amp $149.99
(pkg of 100) Nose Starter Hinge Mount
Alternator
Part # 3679-07481
Scotch-Brite Roloc Disc / 2" Medium $34.75/box Part # 2132-8200433
39MT Rotatable $289.99
Call for applications
Part # 2132-8600889
$149.99
(box of 25) Nose Starter 24SI 160 Amp
Pad Mount
Part # 3679-07486
Scotch-Brite Roloc Disc / 3" Medium $59.75/box Part # 2132-8200434
39MT Rotatable $289.99
Call for applications
Alternator
(box of 25) Nose Starter
4
5. reach for Better
Fuel Efficiency
Once upon a time you could get a
Model T in any color you wanted, as
long as it was black. Look how far we’ve
come in just 100 years. Today the choices
are endless, which can make buying a
car or truck more difficult. But if you
ask the right people, you’ll make the
right decision.
For instance, if you’re looking to buy a And here are just a few reasons why. The We’re excited we can offer this level of
commercial vehicle, start with Bergey’s Reach is a completely new commercial performance to our customers,” Dries says.
Truck Centers. van with an aerodynamic design and fuel- For more information on the Isuzu Reach,
“Our experience and product efficient Isuzu powertrain that delivers contact one of Bergey’s Isuzu dealerships:
knowledge give us a great advantage up to 35 percent better fuel efficiency.
Conshohocken, PA (866) 623-7439
over the competition when it comes Light-weight composite materials save
Souderton, PA (877) 237-4393
to spec’ing the right truck for our 600 pounds of weight
or visit bergeystruckcenters.com
customers’ applications,” says Dennis per vehicle and the body-on-frame design
Dries, medium-duty sales manager. allows for ease of repair. The Reach cab
“In addition, we’re a full-service dealer provides outstanding visibility with low
with extended parts and service speed maneuverability and it’s up to six
hours, emergency road service and a times quieter than competitive vehicles
full-maintenance lease program. In other in its class.
words, we’ll get you on the road in the There’s also plenty of room inside with
right truck and we’ll keep you there. 450, 540 or 630 cubic feet of storage.
“We’re excited to offer yet another The vehicles range from 10 to 14 feet in
high quality medium-duty truck – the new length and offer a payload capacity of up
2012 Isuzu Reach. In fact, we were first to 4,250 pounds.
in line at the March Work Truck Show in “The Reach is an exceptional vehicle
Indianapolis, Indiana to place our orders.” for delivery or work truck applications.
CoolinG doWn tHe Competition
People in the heavy duty aftermarket industry have known for years to rely on Delco Remy
for replacement brush-style alternators, including the 24SI with a multitude of new advanced
engineering features:
• Dual internal fans create cool environment for bearings and electronics.
• Dual spacers and slingers offer built-in protection from water and other contaminants.
• Multi-function regulator with an environmentally sealed packard connector allows for
auto-start and optional remote sense capability.
• Smaller slip rings with higher resistance to brush bounce extends service life.
• SRE cover protects electronics while managing airflow.
• One-wire connection allows for easy installation.
• “Avalanche” press fit diodes provide protection from electrical system spikes.
For details, visit any Bergey’s parts department or bergeystruckcenters.com
bergeystruckcenters.com
5
6. KeePiNG CuSTomerS
oN The road ™
shop parts online, any time day or night
you have around-the-clock secure access Customers who meet certain criteria will
to our parts inventory. Now, if a truck is also have access to IMPACT, Mack and
down after hours, you don’t have to wait Volvo’s VIN-specific parts catalog.
until morning to place your parts order. IMPACT allows qualified customers
And you don’t have to waste time on the to input a Mack or Volvo VIN number to
phone checking pricing and availability. It’s locate, view and order parts specific to
very efficient.” that vehicle. It is a convenient, timesaving
MV Select also allows users to save tool that really benefits customers with
lists of frequently ordered parts and view minimized downtime and expedited
complete order history anytime, making orders.
It’s 11 p.m. Sunday night and ABC Company reordering easy, fast and convenient. As For more information about MV
has two trucks down. The service manager an added bonus, customers are notified of Select, contact inventory manager Pat
wants to have parts ready first thing Monday parts promotions and special offers that Anderson at panderson@bergeys.com
morning. Where and when can he order the are industry-specific with every log-in. or visit bergeystruckcenters.com.
parts? The answer: Bergey’s Truck Center –
any time day or night.
And here’s how: Bergey’s recently rolled out
a new web-based parts program – MV Select –
mvasist Helps reduce service time!
that allows customers to look up parts, check
Wouldn’t it be nice if all communication between you and the
availability, verify pricing and place orders
service center was neatly and quickly organized all in one format
online 24 hours a day. Bergey’s gives customers
and one location? With MVASIST, it can be!
real-time access to its $6 million all-makes
MVAsist allows customers and service facilities to share
parts inventory.
information, communicate and receive status alerts throughout a
“We already have many customers using
repair – all within a single web portal. Instant communication will
the system and they’ve had nothing but good
save hours per service event, repairs are agreed to up front and
things to say,” says Pat Anderson, Bergey’s
trucks and trailers are back on the road faster!
inventory manager. “MV Select is easy to use –
we set you up with an ID and password and For more information, visit any of Bergey’s service departments or bergeystruckcenters.com.
full-service leasing makes more ‘Cents’
From car phones to smartphones, have the expertise to service the newer
from Atari to X-Box, from the Walkman high-tech models, and with a shortage of
to the iPod – the world of technology quality technicians, it is difficult to find a
is constantly changing. It wasn’t all that maintenance company with the training
long ago that heavy-duty trucks were and expertise that is available at the
operating mechanical engines, belching approved manufacturer’s dealer.” focusing that energy on providing better
black smoke down the highways. Advancements in technology are not service to their customers.
Now they’re powered by high-tech, the only reason so many companies are “At lease renewal, customers just return
computerized machines that produce making the switch, however. Customers the equipment to us and we deal with the
near-zero emissions while maximizing are finding that the full service lease uncertainty of the used truck market,”
fuel efficiency. creates more working capital and Ciesielka says. “Some of our largest
“All of this high technology comes at a predictable transportation costs, which fleet customers, many who have been in
price. The engine manufacturers invested is a boost to the bottom line. And ownership for years with their own repair
heavily to meet the more stringent with a comprehensive maintenance shops and mechanics, are now leasing new
government emissions standards, which program, 24/7 emergency road service, trucks. And they all agree, it’s a smart way
consequently drove up the initial cost of tire replacement and repairs, licensing, to go.”
a truck. This is just one reason a full- permitting, washing, management reports,
service leasing package is looking more and fuel tax reporting included in the
attractive these days,” says Ric Ciesielka, full-service operating lease, customers
LEASING
director of lease and rental. “Another are no longer consumed with owning and S Y S T E MTM
thing to consider is most companies don’t maintaining their trucks. Rather, they’re For more information, visit bergeystruckcenters.com.
6
7. Bergey’s 6th annual Customer trade fair
The success of any business depends on that of its customers. In appreciation
for continued loyalty, Bergey’s annual trade fair gives customers the opportunity
to learn about new products and programs, network with vendors, attend training
seminars, enjoy food, prizes, and more! Keeping customers informed is just another
way Bergey’s is “Keeping Customers on the Road™”
Bergey’s held its 6th annual Customer Trade Fair on October 12th at the Aloft
hotel in Mount Laurel, NJ.
More than 40 vendors participated, including Eaton with a clutch training
seminar and Delco Remy with a boot camp for electrical diagnostics and problem solving. And Bergey’s debuted two new programs
that will revolutionize the parts and service business – MVSelect and MVAsist. With over 300 attendees, the event was a huge success.
late model, low mileage, lucky Break
At your local fast food restaurant, it’s the case at Bergey’s where our focus has packages available for purchase and
as simple as ordering a value meal. With been on offering late model, low mileage we can perform upgrades to get the
buy one get one (BOGO) promotions used trucks.” vehicle ready for your specific needs.
and annual sales events - you know you’re From refrigerated trucks to tri-axle So, whatever it takes – new tires, paint,
stretching your dollar. But not everything dumps, a wide range of medium- and brakes, etc. – we can do it all at our
is so cut and dry. For instance, when you’re heavy-duty used vehicles can be found professionally staffed service centers
making a significant investment in heavy- at Bergey’s Truck Centers – on the lots and deliver the product you need in
duty equipment, how do you know you’re and online at bergeystruckcenters.com. the condition you expect.”
getting the most for your money? If you like what you see, act quickly As the icing on the cake, customers
“Many people are finding their best because these trucks don’t usually stick have several options that make the
value in used trucks,” says Bill Stillwell, around very long. And, if you don’t see purchasing process smooth and painless,
New Jersey used truck sales manager. what you’re looking for, one of Bergey’s including financing packages from a
“For starters, the initial investment is experienced buyers can help you find broad selection of sources.
much lower than buying a new vehicle. So, the right vehicle. And used truck finance rates are
customers who want to avoid the expense “We’re constantly on the lookout for attractive, which makes it better than
of the new cutting-edge EPA technology used trucks and used truck specialists ever for qualified buyers to purchase
often decide a pre-2010-emissions truck who have the resources to find trucks to used equipment with affordable payments.
is the way to go. And with heavy-duty meet your specifications,” says Stillwell. For more information, contact any
engines built to last a million miles and “If a truck has remaining warranty Bergey’s Truck Center location or visit
more, used trucks often have hundreds of coverage, it’s generally transferrable. bergeystruckcenters.com.
thousands of miles left in them… which is We also have a variety of warranty
bergeystruckcenters.com
7
8. 5115 Parkcenter Ave., Ste 120
Dublin, OH 43017
KeePiNG CuSTomerS oN The road ™
Bergey’s Truck Center HD Truck Parts Warehouse Bergey’s Truck Center Bergey’s Truck Center
446 Harleysville Pike 183 Discovery Drive 2405 S. Delsea Drive 5 Crossroads Drive
Souderton, PA 18964 Colmar, PA 18915 Vineland, NJ 08360 Trenton, NJ 08691
(215) 721-3400 (215) 822-0402 (856) 696-2222 (609) 586-3333
(877) 237-4393 (877) 237-4391 (866) 923-7439
Bergey’s Truck Center Bergey’s Truck Center Used Truck Center Representing
1003 Ridge Pike 7460 N. Crescent Blvd. 1699 Crown Point Road
Conshohocken, PA 19428 Pennsauken, NJ 08110 Thorofare, NJ 08086
Mack and Volvo
(610) 825-3333 (856) 662-7601 (856) 686-5826 at all locations.
(866) 623-7439 (866) 323-7439 (877) 723-7439
bergeystruckcenters.com
wiPer blADes wheel seAls Axle nuts bottle jACk
Part # BD14181P
18" Universal $3.49 ea
$2.99 ea for 10 or more
Part # 7843-3930104
Voyager Wheel $29.99 Part # 7843-4484837
Pro-Torq Steer $27.49 Part # 5398-23715
20 Ton “Low $49.99
Wiper Blades Seal / Mack Axle Nut Boy” Bottle
Applications Jack / with 2-pc
Part # BD14201P
20" Universal $3.49 ea
$2.99 ea for 10 or more
Part # 7843-3930173
$30.99
Part # 7843-4494904
Pro-Torq Drive $31.99 Handle
Wiper Blades Voyager Wheel Axle Nut / Mack
Seal / Eaton Applications
Part # BD14221P
22" Universal $3.49 ea Applications Part # 7843-4494973
$31.99
Wiper Blades $2.99 ea for 10 or more
Part # 7843-3730143
Voyager Wheel $22.99 Pro-Torq Drive
Axle Nut / Eaton
Part # BD14241P
24" Universal $3.49 ea Seal / Trailer
Applications
& Meritor
Applications
Wiper Blades $2.99 ea for 10 or more
All offers listed subject to change and availability. offers expire 3/31/2012.
Mack Trucks, Inc. and Volvo Trucks North America are not responsible for, nor do they necessarily endorse, the content or opinions expressed in this publication. All use of trademarks owned by or licensed to Mack Trucks, Inc. and
Volvo Trucks North America are used under license from those companies respectively. Pictures are for illustrative purposes only. Actual product may vary.
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