Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Customer ServicesNovember 09
1. It’s a career thing – getting major efficiency savings in the recruitment process! ‘Knowing the hearts and minds of candidates’ 11/12/2009 1 Customer services for London
2. Introduction to It’s a career thing Achieve major efficiency savings in recruitment across the organisation Wildfire Video: Employee attraction and branding using video through social media Identify Superstars: Measured Success automatically delivers and scores leading cognitive, behavior and skills assessments, and allows customisations of your own Evalu8 Live: Convert live telephone and video interviews into a concrete basis for decision ROI Next steps Q&A Agenda 11/12/2009 2
3. It’s a career thing The virtual recruitment and assessment platform! Developed over 3 years by a team of and innovative recruitment and assessment professionals The team have changed the paradigm by truly moving recruitment into the ‘clouds’ The team are working with leading technology partners across the globe to provide an end-end state-of-the-art cloud recruitment service No capital outlay No hardware No software – beyond internet access Quick to implement 11/12/2009 3
4. The typical process Typical process Applications CV / app sifting F2F assessment F2F interview Offer ‘ 11/12/2009 4 Creates bottlenecks early in the process!
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6. According to Personnel Today, the majority of employers do not measure the true cost of recruitment
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8. The streamlined process that gains all round efficiencies in recruitment 70% + savings Improved quality Improved speed to hire Elevates employer branding across social media The IACT process ‘ 11/12/2009 7
9. Wildfire Attraction – go get ‘emThe end-end service of video through social media We can build the video and social media pages We publish and manage video across social media through out video management and syndication system We socialise your video dynamically to the right audience We provide analytics on multiple campaigns We take the pain: out of talent attraction by providing you with a fusion of state-of-the-art technology and the finest service 11/12/2009 8
10. Why shift your job posts and employer branding on to video through social media? Allows you to ‘attract and act’ dynamically, rapidly and efficiently! Gets your job and message to millions of relevant candidates in hours! Brings your company culture and employee branding to life - fast! Enables you to fish for the very best talent whenever you need it! Allows you to manage your employer branding; monitor and influence what people are saying - 24/7! Nearly 90% of Gen-Y internet users are playing videos daily Nearly 75% of people are primarily ‘visual’ communicators Billions of people across the world interact with social media every day! 11/12/2009 9
13. Wildfire Attraction The finest service provision to attract the perfect candidate ‘ 11/12/2009 12
14. Selector Short listing tools Online assessments wizard Conduct online assessments and test directly with candidates Live virtual assessment wizard Conduct live telephone or webcam assessments or interviews directly with candidates Candidate interviewing system Campaign management system 11/12/2009 13
15. Selector Your own private recruitment and selection space ‘ 11/12/2009 14
18. Selector From Selector - communicate directly into candidate’s cyber application ‘ 11/12/2009 17
19. ‘ Your live virtual assessment and selection centre in the clouds! 11/12/2009 18
20. Benefits Dramatically reduces face to face assessment centres and interviews Candidates are 80% assessed and tested by the time they are short-listed For many customer facing roles specifically – more appropriate environment for assessment i.e. remote 11/12/2009 19
22. Measured Success – The Assessment Supermarket Create a unique recruitment assessments, pre-employment screening questions or surveys! Control the process -flexible platform that serves all of your testing and instructional needs Create your own test questions in any formats: multiple choice open-ended (essays) scored short answer etc Customise content according to your organisation’s standards Manage and store comprehensive information on employee performance Tap into Artificial Intelligence and receive immediate scoring of open-ended questions with the IntelliMetric® automated scoring engine* 11/12/2009 21
23. Evalu8 Live – the live assessment system in association with Google Talk Evalu8 is a live assessment platform Enables you to build telephone / webcam or face to face interviews and assessments including: Role-plays Simulations and scenarios Competency based questions Profiling questions Survey questions Conduct the interviews / assessments and manage and store the results all from one platform 11/12/2009 22
24. Evalu8 Live Your very own live assessment space, upload, candidates, assessors and build your assessment and away you go! ‘ 11/12/2009 23
25. Build competency based interviews, role-play simulations inside your platform Evalu8 Live ‘ 11/12/2009 24
26. Evalu8 Live Build in easy to assess, objective indicators to make marking and fair ‘ 11/12/2009 25
27. Evalu8 Live Building questions is easy – choose from multiple or single answers ‘ 11/12/2009 26
28. Evalu8 Live Get immediate access to candidate’s results ‘ 11/12/2009 27
29. Evalu8 Live Get individual AssessorPads where your assessors can conduct and manage remote assessments via telephone or webcam ‘ 11/12/2009 28
30. Roi Rigorous process means: Over 80% of the validation / assessment achieved before the candidate attends face to face interview Assessing accurately against specific role requirements means getting hiring right first time Less mistakes means: Less recruitment Less training and induction costs Less management time wasted Better customer and employee experiences Recruiting in the clouds means no bottle necks! 11/12/2009 29