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Allison Druin and Ben Bederson from the University of Maryland The SIGCHI 2010 Social Impact Award are awarded
Allison Druin and Ben Bederson from the University of Maryland The SIGCHI 2010 Social Impact Award are awarded
Allison Druin and Ben Bederson from the University of Maryland The SIGCHI 2010 Social Impact Award are awarded
Weaving a Web  for change CHI 2010 Social Impact Award Talk Allison Druin & Ben Bederson  iSchool  & Computer Science Dept. University of Maryland
Otto The Spider (2004) in www.childrenslibrary.org by Manuela Vladić-Maštruko
of future HCI mobile natural language (and vision) huge social networks user generated content physical computing context awareness privacy awareness
Lead with HCI Design/World Build Tools Partner
1. Design for the World
the needs of the world have never been  greater… 20th century models of  children are  shipping books are difficult impacted by… &expensive poverty access to conflict educational services & materials has declined disease school resources intolerance & prejudice continues… [1 Design for the World]2    3    4
International Children’s Digital Library research led by the UMD  4,000,000unique visitors books in 54languages now a non-profit foundation 150,000 pages of digitized books 100,000 visitors per month website in 16 languages  users in 200+ countries [Druin et al., 2001;  Hourcade et al., 2002;  Druin, 2005;  Hutchinson, 2007;   Druin et al., 2007; Bederson, 2008; Bederson et al., 2009; Druin et al., 2009] [1 Design for the World]2    3    4
Canadian retired teacher leads non-profit group to teach in  South African rural communities supports pre-school children uses  electronic & physical materials ICDL contributes to this initiative [1 Design for the World]2    3    4
Romanianclass translates books on bullies half the class translates a book the other half reviews translations ICDL supports translation work & languageacquisition [1 Design for the World]2    3    4
TaiwanTeacherssupportworking mothers & their children… English taught as a 2nd language ICDL books used to read/write their own stories ICDL is tool for 2nd language acquisition [1 Design for the World]2    3    4
4  4  country, year study children  Honduras monthly  used the ICDL      children, teachers, librarians, parents Germany yearly in-person interviews children  emailed book reviews, drawings,  New Zealand & likes/dislikes matrix understand how children changed  USA in their attitudes towards books, technology &  world views [Druin et al., 2007 ] [1 Design for the World]2    3    4
4  4  country, year study content analysis used to understand  children when using the ICDL… increased motivation to read more diverse books read confidence with technology  increased world view expanded [Druin et al., 2007 ] [1 Design for the World]2    3    4
for HCI peace hciforpeace.blogspot.com/ 21st century  technologies to promote help prevent… peace conflict precursors of peace  consider profiteering democracy, education, economic opportunity  disease massive brainstorming Peace Ambassador environmental stress #hciforpeace [1 Design for the World]2    3    4
Call for Action:Design for the World HCI Peace Corps Service projects around the world Master’s projects, Ph.D. work, sabbatical work based on HCIL’s annual service project www.cs.umd.edu/hcil/designingforabetterworld
2. Partner for Deepest Change
Partner Change for elders families USERS children developing countries Chevron voters Google Discovery Channel Intel Industry Zumobi Microsoft Carnegie Hall U.S. National Park Service LeapFrog Fisher Price Gov/Non-Profits World Bank One Laptop per Child UNICEF Sesame Workshop PBS Mongolian Ministry of Education 1    [2 Partner …]3    4
Roles for the  Design Process user tester informant design partner [Druin, 2002]  1    [2 Partner …]3    4
Roles for the  Design Process 1    [2 Partner …]3    4
Partnering Methods with Children Sticky Note Critique [Druin, 2002] Low-tech Prototyping [Druin, et al., 2009] Mixing ideas [Guha et al., 2004] Iterative Design 1    [2 Partner …]3    4
National Park Service share ideasabout the outdoors  nature walks with National Park visitors in-context technology collaboration  enhanced park experience [Chipman et al., 2006] 1    [2 Partner …]3    4
UNICEF worldwide collecting,  preserving, & sharing personal  stories voicesof everyone, everywhere all cultures, alllanguages, at alltimes communicatelocally  but be  heard globally 1    [2 Partner …]3    4 [http://jonnyj.net/interangible/archives/175]
Carnegie Hall 21st century models of  music education musical  Socialinteractions Co-design withhigh school students 1    [2 Partner …]3    4
Call for Action:Partner for Deepest Change New Learning Partnerships CHANGE for the next generation partner with non-profits, industry, academia, government  and learners the transforming  connection learners have &toolsfor learning withinformation
3. Build Tools for the Messy World
CounterPoint: zooming presentations [Good & Bederson, 2002] now there is PRezi … andMicrosoft pptPlex 1    2    [3 Build tools …]4
StoryKit Field Session: A Day at the Farm Zombie Cake 1    2    [3 Build tools …]4
StoryKit 1    2    [3 Build tools …]4
Readability 1    2    [3 Build tools …]    4
55% of ICDL users have screens 1024x768 or smaller Readability 1    2    [3 Build tools …]    4
book a  on every device 1    2    [3 Build tools …]    4
The ZumobiNetwork 1    2    [3 Build tools …]    4
web scale social human computation Machine Translation Monolingual Human Amateur Bilingual Human Affordability Professional Bilingual Human Quality Wikipedia contributors vs. translators 1    2    [3 Build tools …]    4
web scale social human computation 1    2    [3 Build tools …]    4
Call for Action:Build Tools for the Messy World HCI Stories collection of stories on how HCI supports creative expression traveling exhibit in museums, art schools, galleries possible YouTube collection shows next generation of creativity [CC 2007]
4. Lead with HCI
Design for the Developing World Simple is good. Bill Thies focus on SMS & non-textual interfaces needed.... @ MSR India existing tech challenges TV-DVD  books low-cost @ CMU Matt Kam simplicity $10  8-bit video game computer education @ NYU Chris Hoadley Challenging Laptops in India 1    2    3    [4 Lead with HCI]
www.read.mn  December 2006
 December 2006
opengovernment Learn from Web 2.0  broad participation allows production,  not just consumption provide transparency participation open standards & APIs  spark innovation &growth communication data build a simple system and let it evolve indexed design for participation learn from “hackers” lower the barriers to experimentation http://opengovernment.labs.oreilly.com 1    2    3    [4 Lead with HCI]
voting systems accessibility accuracy complexity cost reliability security security perception size speed usability butterfly ballot [Brookings Press, 2008] hanging chad 1    2    3    [4 Lead with HCI]
voting systems accessibility accuracy complexity cost reliability security security perception size speed usability butterfly ballot [Brookings Press, 2008] hanging chad 1    2    3    [4 Lead with HCI]
…but the focus is on security so we did a study… expert review (10 experts) field study (1,500 participants in 3 states) lab study(42 participants) looked at accuracy…preference on 6 voting machines 4 verification systems 1    2    3    [4 Lead with HCI]
tasks: 18 offices & 4 ballot questions office block & straight party multi-candidate election change a vote cast a write-in vote process: pre-mark booklet write-in matched voter with booklet research design 1    2    3    [4 Lead with HCI]
error rate – vote for president 1    2    3    [4 Lead with HCI]
error rate – impact of task 1    2    3    [4 Lead with HCI]
error rate – write-in errors No vote cast Name didn’t match Bubble not filled in 1    2    3    [4 Lead with HCI]
Call for Action:Lead with HCI Universal Access to Information U.N. Universal Declaration of Human Rights representation of all desired HCI groups in academia, industry, etc. convenes to vote platforms for policies to highlight lobby on the world stage (United Nations, country governments, etc.)
Lead with HCI Design/World Universal Access to Information HCI Peace Corps Build Tools Partner New Learning Partnerships HCI Stories
Acknowledgements… ,[object Object]

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CHI 2010 Social Impact Award Talk

  • 1. Allison Druin and Ben Bederson from the University of Maryland The SIGCHI 2010 Social Impact Award are awarded
  • 2. Allison Druin and Ben Bederson from the University of Maryland The SIGCHI 2010 Social Impact Award are awarded
  • 3. Allison Druin and Ben Bederson from the University of Maryland The SIGCHI 2010 Social Impact Award are awarded
  • 4. Weaving a Web for change CHI 2010 Social Impact Award Talk Allison Druin & Ben Bederson iSchool & Computer Science Dept. University of Maryland
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  • 8. Otto The Spider (2004) in www.childrenslibrary.org by Manuela Vladić-Maštruko
  • 9. of future HCI mobile natural language (and vision) huge social networks user generated content physical computing context awareness privacy awareness
  • 10. Lead with HCI Design/World Build Tools Partner
  • 11. 1. Design for the World
  • 12. the needs of the world have never been greater… 20th century models of children are shipping books are difficult impacted by… &expensive poverty access to conflict educational services & materials has declined disease school resources intolerance & prejudice continues… [1 Design for the World]2 3 4
  • 13. International Children’s Digital Library research led by the UMD 4,000,000unique visitors books in 54languages now a non-profit foundation 150,000 pages of digitized books 100,000 visitors per month website in 16 languages users in 200+ countries [Druin et al., 2001; Hourcade et al., 2002; Druin, 2005; Hutchinson, 2007; Druin et al., 2007; Bederson, 2008; Bederson et al., 2009; Druin et al., 2009] [1 Design for the World]2 3 4
  • 14. Canadian retired teacher leads non-profit group to teach in South African rural communities supports pre-school children uses electronic & physical materials ICDL contributes to this initiative [1 Design for the World]2 3 4
  • 15. Romanianclass translates books on bullies half the class translates a book the other half reviews translations ICDL supports translation work & languageacquisition [1 Design for the World]2 3 4
  • 16. TaiwanTeacherssupportworking mothers & their children… English taught as a 2nd language ICDL books used to read/write their own stories ICDL is tool for 2nd language acquisition [1 Design for the World]2 3 4
  • 17. 4 4 country, year study children Honduras monthly used the ICDL children, teachers, librarians, parents Germany yearly in-person interviews children emailed book reviews, drawings, New Zealand & likes/dislikes matrix understand how children changed USA in their attitudes towards books, technology & world views [Druin et al., 2007 ] [1 Design for the World]2 3 4
  • 18. 4 4 country, year study content analysis used to understand children when using the ICDL… increased motivation to read more diverse books read confidence with technology increased world view expanded [Druin et al., 2007 ] [1 Design for the World]2 3 4
  • 19. for HCI peace hciforpeace.blogspot.com/ 21st century technologies to promote help prevent… peace conflict precursors of peace consider profiteering democracy, education, economic opportunity disease massive brainstorming Peace Ambassador environmental stress #hciforpeace [1 Design for the World]2 3 4
  • 20. Call for Action:Design for the World HCI Peace Corps Service projects around the world Master’s projects, Ph.D. work, sabbatical work based on HCIL’s annual service project www.cs.umd.edu/hcil/designingforabetterworld
  • 21. 2. Partner for Deepest Change
  • 22. Partner Change for elders families USERS children developing countries Chevron voters Google Discovery Channel Intel Industry Zumobi Microsoft Carnegie Hall U.S. National Park Service LeapFrog Fisher Price Gov/Non-Profits World Bank One Laptop per Child UNICEF Sesame Workshop PBS Mongolian Ministry of Education 1 [2 Partner …]3 4
  • 23. Roles for the Design Process user tester informant design partner [Druin, 2002] 1 [2 Partner …]3 4
  • 24. Roles for the Design Process 1 [2 Partner …]3 4
  • 25. Partnering Methods with Children Sticky Note Critique [Druin, 2002] Low-tech Prototyping [Druin, et al., 2009] Mixing ideas [Guha et al., 2004] Iterative Design 1 [2 Partner …]3 4
  • 26. National Park Service share ideasabout the outdoors nature walks with National Park visitors in-context technology collaboration enhanced park experience [Chipman et al., 2006] 1 [2 Partner …]3 4
  • 27. UNICEF worldwide collecting, preserving, & sharing personal stories voicesof everyone, everywhere all cultures, alllanguages, at alltimes communicatelocally but be heard globally 1 [2 Partner …]3 4 [http://jonnyj.net/interangible/archives/175]
  • 28. Carnegie Hall 21st century models of music education musical Socialinteractions Co-design withhigh school students 1 [2 Partner …]3 4
  • 29. Call for Action:Partner for Deepest Change New Learning Partnerships CHANGE for the next generation partner with non-profits, industry, academia, government and learners the transforming connection learners have &toolsfor learning withinformation
  • 30. 3. Build Tools for the Messy World
  • 31. CounterPoint: zooming presentations [Good & Bederson, 2002] now there is PRezi … andMicrosoft pptPlex 1 2 [3 Build tools …]4
  • 32. StoryKit Field Session: A Day at the Farm Zombie Cake 1 2 [3 Build tools …]4
  • 33. StoryKit 1 2 [3 Build tools …]4
  • 34. Readability 1 2 [3 Build tools …] 4
  • 35. 55% of ICDL users have screens 1024x768 or smaller Readability 1 2 [3 Build tools …] 4
  • 36. book a on every device 1 2 [3 Build tools …] 4
  • 37. The ZumobiNetwork 1 2 [3 Build tools …] 4
  • 38. web scale social human computation Machine Translation Monolingual Human Amateur Bilingual Human Affordability Professional Bilingual Human Quality Wikipedia contributors vs. translators 1 2 [3 Build tools …] 4
  • 39. web scale social human computation 1 2 [3 Build tools …] 4
  • 40. Call for Action:Build Tools for the Messy World HCI Stories collection of stories on how HCI supports creative expression traveling exhibit in museums, art schools, galleries possible YouTube collection shows next generation of creativity [CC 2007]
  • 42. Design for the Developing World Simple is good. Bill Thies focus on SMS & non-textual interfaces needed.... @ MSR India existing tech challenges TV-DVD  books low-cost @ CMU Matt Kam simplicity $10 8-bit video game computer education @ NYU Chris Hoadley Challenging Laptops in India 1 2 3 [4 Lead with HCI]
  • 44.
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  • 48.
  • 49.
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  • 51. opengovernment Learn from Web 2.0 broad participation allows production, not just consumption provide transparency participation open standards & APIs spark innovation &growth communication data build a simple system and let it evolve indexed design for participation learn from “hackers” lower the barriers to experimentation http://opengovernment.labs.oreilly.com 1 2 3 [4 Lead with HCI]
  • 52. voting systems accessibility accuracy complexity cost reliability security security perception size speed usability butterfly ballot [Brookings Press, 2008] hanging chad 1 2 3 [4 Lead with HCI]
  • 53. voting systems accessibility accuracy complexity cost reliability security security perception size speed usability butterfly ballot [Brookings Press, 2008] hanging chad 1 2 3 [4 Lead with HCI]
  • 54. …but the focus is on security so we did a study… expert review (10 experts) field study (1,500 participants in 3 states) lab study(42 participants) looked at accuracy…preference on 6 voting machines 4 verification systems 1 2 3 [4 Lead with HCI]
  • 55. tasks: 18 offices & 4 ballot questions office block & straight party multi-candidate election change a vote cast a write-in vote process: pre-mark booklet write-in matched voter with booklet research design 1 2 3 [4 Lead with HCI]
  • 56. error rate – vote for president 1 2 3 [4 Lead with HCI]
  • 57. error rate – impact of task 1 2 3 [4 Lead with HCI]
  • 58. error rate – write-in errors No vote cast Name didn’t match Bubble not filled in 1 2 3 [4 Lead with HCI]
  • 59. Call for Action:Lead with HCI Universal Access to Information U.N. Universal Declaration of Human Rights representation of all desired HCI groups in academia, industry, etc. convenes to vote platforms for policies to highlight lobby on the world stage (United Nations, country governments, etc.)
  • 60. Lead with HCI Design/World Universal Access to Information HCI Peace Corps Build Tools Partner New Learning Partnerships HCI Stories
  • 61.
  • 62. Our HCIL Colleagues:Anne Rose, Tim Browne, Ann Weeks,Evan Golub, Mona Leigh Guha, Beth Foss, Beth Bonsignor, Alex Quinn, Leshell Hatley, Quincy Brown, Greg Walsh, Robin Brewer, Catherine Plaisant, Joe Hammer, GennaKulles, Kiki Schneider, KidsTeam
  • 63. Supported by:National Science Foundation, Google, Carnegie Hall, U.S. National Park Service, Sesame Workshop, UNICEF, IMLS, Microsoft Corp., Adobe Corp., Discovery Communications www.childrenslibrary.org HCIL Symposium – May 27th – 28th www.cs.umd.edu/hcil/soh/ 1 2 3 [4 Lead with HCI]

Notas do Editor

  1. Design for the worldICDL4 country studyOLPCPartner for deepest changeCo-design (NPS, UNICEF)Jerry phoneSupport creative expression KidPad, PETS, StoryRoomsBalance understanding, innovation and real useICDL readability => iPhoneGiigleLead change with HCIVoting
  2. ICDL starts with scanned books. Hold up physical book.
  3. Displaying on medium size computer screen such as this laptop requires shrinking them dramatically.