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Disaster Volunteer and
Donations Management
Wheaton College Humanitarian Disaster Institute
? What are we talking
about?
? What are we talking
about?
Unaffiliated
volunteers
? What are we talking
about?
Undesignated
financial
contributions
? What are we talking
about?
Unsolicited
in-kind donations
? Where do I
Begin?
! You have friends!
Visit www.NVOAD.org
to see a list of
organizations working
on the ground.
Focus on the
survivors
Disaster survivors have a variety of
physical, emotional, and
spiritual needs that
you can help
to support.
? How do I know
how much aid
is needed?
Aid happens
where need
meets resources
Disaster Timeline:
? How do I help
people to bring the
right resources
to support the needs
of survivors?
First you must
understand the
motivation of
potential volunteers
and donors.
Some people
want to be in
“the action”
Some people
enjoy the
community
that comes with
disaster work.
Some people
want to be known to
do good.
Some people
want to
see what is going on
Some people
are called by their
faith to do whatever
it takes to help.
? How do I help
volunteers that
want to support
disaster survivors
make the
greatest impact?
! Knowledge is
power!
By giving solid
information
to potential volunteers,
you can help them to
accomplish their
goals.
Key Messages:
Affiliate with
non-profit organizations
that have established
relationships
and resources
Please
help!
Key Messages:
Do not self deploy.
Wait until volunteer
opportunities have been
identified.
Please
help!
Key Messages:
Be prepared to be self
sufficient.
Impacted communities
must be allowed to
focus resources on the
needs of survivors.
Please
help!
Key Messages:
Be patient.
Impacted communities
will need help
for months
or years after a disaster.
Please
help!
? How are
volunteers that
want to help
connected with needs
on the ground?
! Volunteer
Reception Centers
established by relief
organizations
can help
volunteers to connect
easily with people in
need.
? What if I just want to
raise donations
to support disaster
survivors?
! Knowledge is
power! (part 2)
By helping people
to understand
the most effective ways
to give,
You empower them to
make the greatest
difference!
Key Messages:
Financial contributions
made to recognized
disaster relief
organizations are the
most effective
way to support disaster
survivors
Please
help!
Key Messages:
Financial contributions
make sure that the
right assistance
is available at
the right time
Please
help!
Key Messages:
Needs change.
Confirm what is needed
before taking actionPlease
help!
Key Messages:
Donate to trusted
organizations
that share your values
Please
help!
Key messaging techniques:
• Understand what is going on
• Be prepared to take advantage of active
and passive messaging opportunities
• Understand the motivation of donors –
show them the impact of giving/donating
responsibly
• Have an outlet for generosity
• Tailor your message
• Be proactive
The best way to
support #Hurricane
#Nancy Survivors is 2
#donate to a
nonprofit providing
#aid . Learn more at:
www.nvoad.org/help
137 characters
Example Tweet:
#
Hey #PrincessKate !
want to know how to
#help #survivors of
#Hurricane #Nancy ?
learn the best way to
#give at
www.nvoad.org/help
129 characters
#
Example Tweet:
Giving
financially to
support disaster
survivors is a
much better fit.
Making a financial
contribution to a recognized
disaster relief organization
is the most effective and
efficient way to support
survivors and impacted
communities.
Your generosity will allow
relief organizations at work
in the field to fund
response and recovery
efforts and provide the right
assistance at the the right
time.
Learn more at:
www.NVOAD.org/help
or
www.FEMA.gov/donations
Share your Success!
!
Message resources:
www.NVOAD.org
www.FEMA.gov/donations
www.serve.gov
www.handsonnetwork.org
www.CIDI.org
!
? Where do I go
if I need more
help?
! You have friends!
Visit www.NVOAD.org
to learn more and
connect with other
organizations.
!
Together we are
strong!
United we recover!

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Disaster Volunteer and Donations Management