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Authority, Legitimacy and Liability in a Wiki World   Brenda Hough Library Training Specialist MaintainIT Project [email_address] Experts?  We don’t need no stinkin’ experts!
What’s a wiki? ,[object Object],[object Object],http:// www.commoncraft.com
Wikipedia ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],About Wikipedia
“ Britannica just gets used as kindling now.”  - Stephen Colbert Denis Diderot French Enlightenment Jimmy Wales Postmodern Experiment
Who is an expert? ,[object Object]
Who is an expert? “ It’s the first place I go when  I’m looking for knowledge  or when I want to create some.”  –  Stephen Colbert
When do you want an expert? “ If you are faced with the prospect of having brain surgery who would you rather it be performed by - a surgeon trained at medical school or someone who has read Wikipedia?”  - Article in 4/14/08  Computerworld  http://www.computerworld.com.au/index.php/id;1828979092;pp;1 Straw man argument?
My informal Wikipedia usage survey Gender: Age: Occupation: 2/3 male  1/3 female 30s, 40s, 50s (most in 30s) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
My informal Wikipedia usage survey 7 Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1. What did you search for? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Did you go directly to Wikipedia or did you get there from a search engine, or?? ,[object Object],[object Object],[object Object]
3. Why were you searching  for this? ,[object Object],[object Object],[object Object],[object Object],Motivation
RNA Interference “ It was for work.  I was reading about RNA interference for a class I was teaching.  The academic literature was a bit hard to understand, so I went to Wikipedia to look for a more ‘layman’s terms’ description of how it worked.  After getting the basic concepts down from Wikipedia, I was able to go back to the academic literature and understand the details better.”
Sarajevo,  Bosnia “ I  met a colleague who emigrated here from Bosnia and I wanted to be able to converse with him in an intelligent way about his country.  I didn’t want to seem like a stupid American by not valuing where he came from.”
“ hobby shooters email list discussion  of the legal issues of an armed person  shooting someone during a burglary”  Felony Murder Rule
A priori “ I heard it used in a television show dialogue, and even though I was familiar with the term, it was used in a serious, then again in a ribbing manner.  The dialogue exchange was quick and I didn't think I caught the gist of what they were trying to convey.”
4. Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],:-) ;-) 8-)
5. If not Wikipedia, then…?
Mon Calamari Star Ship ,[object Object],[object Object]
RNA Interference “ I would have tried to find another resource, probably a textbook.  This would have been  much harder, and probably would have involved (gasp) a trip to the library.”
Instrumental variables “ If Wikipedia did not exist, I would have clicked another link from Google that I thought would be useful. Since I had a general idea about what I was looking for, a pdf of some econometrics course notes would have been sufficient. If the internet wasn't available, I could have looked it up in one of books or notes, but that would have taken too long (too long meaning more than a minute).”
6. Application ,[object Object],[object Object],[object Object],[object Object]
RNA Interference “ I used the information to supplement my understanding of the topic.  I also shared it with my students.  They liked the Wikipedia version of the material better than the literature articles.”
7. Does knowing it’s  user-created concern you? ,[object Object],[object Object],[object Object]
Does knowing it’s  user-created concern you? “ Yes.  The "up" side is that I usually find the Wikipedia entries on science topics to be  more accessible  than the scientific literature.  I wonder if this is because graduate students and/or people who are not deeply entrenched in the field are more likely to write the entries (so they have more of a layman's perspective on how to describe it). Of course the "down" side is that the facts may not always be accurate.  
“ As a GIS (Geographic Information System) professional I tend to use the Internet to look for a specific technical topic or recent article.  When I need to know about something for GIS, I usually search an industry specific website.   If I need to explain a basic GIS topic to somebody outside my profession I will use Wikipedia.   Otherwise I would have to dig into my old text books.” Does knowing it’s  user-created concern you?
“ Generally, I am pro-democratization of information, I am, however sort of concerned about students who use it as a primary source. All in all, I think that the truth will be sussed out by public openness and that is good all around.” Does knowing it’s  user-created concern you?
Citizendium We aim at credibility, not just quantity. citizendium.org
Veropedia http:// search.veropedia.com
Conservapedia  The Trustworthy Encyclopedia http:// www.conservapedia.com
Helium   A capitalist version of Wikipedia http:// www.helium.com
OpenWetWare   Biology and Biological Engineering  http:// openwetware.org /
Wookieepedia The Star Wars Wiki http:// starwars.wikia.com
Libraries creating wikis ,[object Object],[object Object],[object Object],[object Object],Bejune, Matthew M. (2007). Wikis in Libraries.  Information Technology and Libraries , 26(3), 27-39.  Library Wikis  http:// librarywikis.pbwiki.com /
Collaboration between Libraries libsuccess.org
Collaboration between Library Staff https:// wiki.lib.umn.edu /
Collaboration between  Library Staff and Patrons http:// www.libraryforlife.org/subjectguides
Collaboration between Patrons http:// www.library.ohiou.edu/subjects/bizwiki /
Libraries adding links to Wikipedia ,[object Object],[object Object],External links
Liability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you! Questions? Comments? Brenda Hough [email_address]

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Libraries and Wikis

  • 1. Authority, Legitimacy and Liability in a Wiki World Brenda Hough Library Training Specialist MaintainIT Project [email_address] Experts? We don’t need no stinkin’ experts!
  • 2.
  • 3.
  • 4. “ Britannica just gets used as kindling now.” - Stephen Colbert Denis Diderot French Enlightenment Jimmy Wales Postmodern Experiment
  • 5.
  • 6. Who is an expert? “ It’s the first place I go when I’m looking for knowledge or when I want to create some.” – Stephen Colbert
  • 7. When do you want an expert? “ If you are faced with the prospect of having brain surgery who would you rather it be performed by - a surgeon trained at medical school or someone who has read Wikipedia?” - Article in 4/14/08 Computerworld http://www.computerworld.com.au/index.php/id;1828979092;pp;1 Straw man argument?
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. RNA Interference “ It was for work.  I was reading about RNA interference for a class I was teaching.  The academic literature was a bit hard to understand, so I went to Wikipedia to look for a more ‘layman’s terms’ description of how it worked.  After getting the basic concepts down from Wikipedia, I was able to go back to the academic literature and understand the details better.”
  • 14. Sarajevo, Bosnia “ I met a colleague who emigrated here from Bosnia and I wanted to be able to converse with him in an intelligent way about his country. I didn’t want to seem like a stupid American by not valuing where he came from.”
  • 15. “ hobby shooters email list discussion of the legal issues of an armed person shooting someone during a burglary” Felony Murder Rule
  • 16. A priori “ I heard it used in a television show dialogue, and even though I was familiar with the term, it was used in a serious, then again in a ribbing manner.  The dialogue exchange was quick and I didn't think I caught the gist of what they were trying to convey.”
  • 17.
  • 18. 5. If not Wikipedia, then…?
  • 19.
  • 20. RNA Interference “ I would have tried to find another resource, probably a textbook.  This would have been much harder, and probably would have involved (gasp) a trip to the library.”
  • 21. Instrumental variables “ If Wikipedia did not exist, I would have clicked another link from Google that I thought would be useful. Since I had a general idea about what I was looking for, a pdf of some econometrics course notes would have been sufficient. If the internet wasn't available, I could have looked it up in one of books or notes, but that would have taken too long (too long meaning more than a minute).”
  • 22.
  • 23. RNA Interference “ I used the information to supplement my understanding of the topic.  I also shared it with my students.  They liked the Wikipedia version of the material better than the literature articles.”
  • 24.
  • 25. Does knowing it’s user-created concern you? “ Yes.  The "up" side is that I usually find the Wikipedia entries on science topics to be more accessible than the scientific literature.  I wonder if this is because graduate students and/or people who are not deeply entrenched in the field are more likely to write the entries (so they have more of a layman's perspective on how to describe it). Of course the "down" side is that the facts may not always be accurate.  
  • 26. “ As a GIS (Geographic Information System) professional I tend to use the Internet to look for a specific technical topic or recent article.  When I need to know about something for GIS, I usually search an industry specific website.   If I need to explain a basic GIS topic to somebody outside my profession I will use Wikipedia.  Otherwise I would have to dig into my old text books.” Does knowing it’s user-created concern you?
  • 27. “ Generally, I am pro-democratization of information, I am, however sort of concerned about students who use it as a primary source. All in all, I think that the truth will be sussed out by public openness and that is good all around.” Does knowing it’s user-created concern you?
  • 28. Citizendium We aim at credibility, not just quantity. citizendium.org
  • 30. Conservapedia The Trustworthy Encyclopedia http:// www.conservapedia.com
  • 31. Helium A capitalist version of Wikipedia http:// www.helium.com
  • 32. OpenWetWare Biology and Biological Engineering http:// openwetware.org /
  • 33. Wookieepedia The Star Wars Wiki http:// starwars.wikia.com
  • 34.
  • 36. Collaboration between Library Staff https:// wiki.lib.umn.edu /
  • 37. Collaboration between Library Staff and Patrons http:// www.libraryforlife.org/subjectguides
  • 38. Collaboration between Patrons http:// www.library.ohiou.edu/subjects/bizwiki /
  • 39.
  • 40.
  • 41. Thank you! Questions? Comments? Brenda Hough [email_address]