1. The document describes Enterasys's integrated cloud sales process using various SaaS applications like Salesforce, GoodData, BigMachines, and Steelwedge to provide a 360 degree view of customers.
2. Key applications include Salesforce for CRM, GoodData for analytics, BigMachines for quoting and configuration, and Steelwedge for sales and operations planning.
3. Enterasys uses Force.com for IT governance with dashboards, project tracking, and change management processes.