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The business
of the Internet
Hello! My name is Bart.
I’m an entrepreneur.
And a geek.




(this is an actual screenshot from my laptop
while making this presentation)
I’m staffing Pakistani talent at
 European software companies
I’m trying to build the world’s largest
   online resource for public data
The next    ±60 minutes. . .

  What is a business model?


  What is the Internet?


  Internet and traditional business models
What is a business model?
What is a business model?


  A

  method
  for creating

  value          .
What is a business model?


  A

  method
  for creating

  value          .
What is the Internet?
PEOPLE
PEOPLE
= ‘users’, ‘visitors’, ‘customers’, . . .
Internet and
traditional
  business
   models
Business models by developmental stage

1. Authoritative stage   2. Subjective stage




3. Objective stage       4. Abductive stage
Business models by developmental stage

1. Authoritative stage   2. Subjective stage
. based on need
. monopoly, addiction
. obligate customers




3. Objective stage       4. Abductive stage
Business models by developmental stage

1. Authoritative stage   2. Subjective stage
. based on need          . win/lose
. monopoly, addiction    . only the company benefits
. obligate customers     . get customer to spend money




3. Objective stage       4. Abductive stage
Business models by developmental stage

1. Authoritative stage         2. Subjective stage
. based on need                . win/lose
. monopoly, addiction          . only the company benefits
. obligate customers           . get customer to spend money




3. Objective stage             4. Abductive stage
. complimentary relationship
. informing, communicating
. satisfy customers
Business models by developmental stage

1. Authoritative stage         2. Subjective stage
. based on need                . win/lose
. monopoly, addiction          . only the company benefits
. obligate customers           . get customer to spend money




3. Objective stage             4. Abductive stage
. complimentary relationship   . mutual ongoing relationship
. informing, communicating     . marketing and sales dissolve
. satisfy customers            . communities arise
1. Balance of power shifts toward customers



2. Communication changes



3. Consequences for bad behaviour worsen



4. Information and its distribution are abundant



5. New opportunities for companies arise
1. Shift of power




                    company


      consumer
regulator
      supplier

                                 sales


                 customer
reviewer

                                marketing


           R&D
                      support
2. Changes in communication
2. Changes in communication
    faster, cheaper
2. Changes in communication
    faster, cheaper
    easier to monitor
2. Changes in communication
3. Worsening consequences for bad behaviour
3. Worsening consequences for bad behaviour
4. Information and its distribution are abundant
4. Information and its distribution are abundant
        Redefine what you are for.
4. Information and its distribution are abundant
        Redefine what you are for.



            Learn from the porn industry.
Did you really think you could watch a
presentation with Internet in its title and not
getting a referral to porn?
Did you really think you could watch a
presentation with InternetBusiness in its title
and not getting a referral to pornthe most
profitable business in the universe?
5. New opportunities for companies
5. New opportunities for companies

       Manufacturer
              ↓
         Wholesaler
              ↓
          Retailer
              ↓
       Final customer
5. New opportunities for companies

     e 3  Manufacturer
                 ↓
     e 7    Wholesaler
                 ↓
     e 14    Retailer
                 ↓
     e 39 Final customer
5. New opportunities for companies

     e 3  Manufacturer
                 ↓
     e 7    Wholesaler
                 ↓
                 ↓
     e 39 Final customer
5. New opportunities for companies

     e 3  Manufacturer
                 ↓
                 ↓
                 ↓
     e 39 Final customer
5. New opportunities for companies

     e 3    Manufacturer
                  ↓
                  ↓
     10% Payment/back-office
                  ↓
     e 39  Final customer
5. New opportunities for companies

     e 3    Manufacturer
                  ↓
     10% Affiliate marketeers
                  ↓
     10% Payment/back-office
                  ↓
     e 39  Final customer
Business models by developmental stage

1. Authoritative stage         2. Subjective stage
. based on need                . win/lose
. monopoly, addiction          . only the company benefits
. obligate customers           . get customer to spend money




3. Objective stage             4. Abductive stage
. complimentary relationship   . mutual ongoing relationship
. informing, communicating     . marketing and sales dissolve
. satisfy customers            . communities arise
Business models by developmental stage

1. Authoritative stage
. based on need
. monopoly, addiction
. obligate customers




3. Objective stage             4. Abductive stage
. complimentary relationship   . mutual ongoing relationship
. informing, communicating     . marketing and sales dissolve
. satisfy customers            . communities arise
The Internet forces companies’ business models
away from the subjective stage.
So why do those in the authoritative stage survive?



                                 ...
People are lazy




Network effect
“It is not the strongest of the species
that survives, nor the most intelligent
that survives. It is the one that is the
most adaptable to change.”
Credits
(I couldn’t do this without you!)




           Simon J. Hill (http://www.infoqual.net)
           Hugh McGuire
           (http://www.huffingtonpost.com/hugh-mcguire/
           porn-knows-what-its-for-d_b_81522.html)
           The Internet and Business
           (http://ibiz.wikidot.com/)
           Many anonymous photographers

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The effect of the Internet on traditional business models

  • 2. Hello! My name is Bart.
  • 4. And a geek. (this is an actual screenshot from my laptop while making this presentation)
  • 5. I’m staffing Pakistani talent at European software companies
  • 6. I’m trying to build the world’s largest online resource for public data
  • 7. The next ±60 minutes. . . What is a business model? What is the Internet? Internet and traditional business models
  • 8. What is a business model?
  • 9. What is a business model? A method for creating value .
  • 10. What is a business model? A method for creating value .
  • 11. What is the Internet?
  • 13. PEOPLE = ‘users’, ‘visitors’, ‘customers’, . . .
  • 14. Internet and traditional business models
  • 15. Business models by developmental stage 1. Authoritative stage 2. Subjective stage 3. Objective stage 4. Abductive stage
  • 16. Business models by developmental stage 1. Authoritative stage 2. Subjective stage . based on need . monopoly, addiction . obligate customers 3. Objective stage 4. Abductive stage
  • 17. Business models by developmental stage 1. Authoritative stage 2. Subjective stage . based on need . win/lose . monopoly, addiction . only the company benefits . obligate customers . get customer to spend money 3. Objective stage 4. Abductive stage
  • 18. Business models by developmental stage 1. Authoritative stage 2. Subjective stage . based on need . win/lose . monopoly, addiction . only the company benefits . obligate customers . get customer to spend money 3. Objective stage 4. Abductive stage . complimentary relationship . informing, communicating . satisfy customers
  • 19. Business models by developmental stage 1. Authoritative stage 2. Subjective stage . based on need . win/lose . monopoly, addiction . only the company benefits . obligate customers . get customer to spend money 3. Objective stage 4. Abductive stage . complimentary relationship . mutual ongoing relationship . informing, communicating . marketing and sales dissolve . satisfy customers . communities arise
  • 20. 1. Balance of power shifts toward customers 2. Communication changes 3. Consequences for bad behaviour worsen 4. Information and its distribution are abundant 5. New opportunities for companies arise
  • 21. 1. Shift of power company consumer
  • 22. regulator supplier sales customer reviewer marketing R&D support
  • 23. 2. Changes in communication
  • 24. 2. Changes in communication faster, cheaper
  • 25. 2. Changes in communication faster, cheaper easier to monitor
  • 26. 2. Changes in communication
  • 27. 3. Worsening consequences for bad behaviour
  • 28. 3. Worsening consequences for bad behaviour
  • 29.
  • 30.
  • 31. 4. Information and its distribution are abundant
  • 32. 4. Information and its distribution are abundant Redefine what you are for.
  • 33. 4. Information and its distribution are abundant Redefine what you are for. Learn from the porn industry.
  • 34. Did you really think you could watch a presentation with Internet in its title and not getting a referral to porn?
  • 35. Did you really think you could watch a presentation with InternetBusiness in its title and not getting a referral to pornthe most profitable business in the universe?
  • 36. 5. New opportunities for companies
  • 37. 5. New opportunities for companies Manufacturer ↓ Wholesaler ↓ Retailer ↓ Final customer
  • 38. 5. New opportunities for companies e 3 Manufacturer ↓ e 7 Wholesaler ↓ e 14 Retailer ↓ e 39 Final customer
  • 39. 5. New opportunities for companies e 3 Manufacturer ↓ e 7 Wholesaler ↓ ↓ e 39 Final customer
  • 40. 5. New opportunities for companies e 3 Manufacturer ↓ ↓ ↓ e 39 Final customer
  • 41. 5. New opportunities for companies e 3 Manufacturer ↓ ↓ 10% Payment/back-office ↓ e 39 Final customer
  • 42. 5. New opportunities for companies e 3 Manufacturer ↓ 10% Affiliate marketeers ↓ 10% Payment/back-office ↓ e 39 Final customer
  • 43. Business models by developmental stage 1. Authoritative stage 2. Subjective stage . based on need . win/lose . monopoly, addiction . only the company benefits . obligate customers . get customer to spend money 3. Objective stage 4. Abductive stage . complimentary relationship . mutual ongoing relationship . informing, communicating . marketing and sales dissolve . satisfy customers . communities arise
  • 44. Business models by developmental stage 1. Authoritative stage . based on need . monopoly, addiction . obligate customers 3. Objective stage 4. Abductive stage . complimentary relationship . mutual ongoing relationship . informing, communicating . marketing and sales dissolve . satisfy customers . communities arise
  • 45. The Internet forces companies’ business models away from the subjective stage.
  • 46. So why do those in the authoritative stage survive? ...
  • 48. “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”
  • 49. Credits (I couldn’t do this without you!) Simon J. Hill (http://www.infoqual.net) Hugh McGuire (http://www.huffingtonpost.com/hugh-mcguire/ porn-knows-what-its-for-d_b_81522.html) The Internet and Business (http://ibiz.wikidot.com/) Many anonymous photographers