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The MediaSphere
Integrated Online/O ine Media Reference Tool
Brainstorm | August 2007




An overview of today’s media channel options,
The MediaSphere can help you select components
for your next integrated marketing campaign—
a useful planning tool in your e ort to advance
strategic initiatives.




BRAINSTORM
Introduction




The MediaSphere


Thanks for downloading
Brainstorm’s MediaSphere.


This informational document is o ered as
a supplemental tool to help you select a
media mix for your integrated marketing
campaigns—an exercise that de nitely takes
some in-depth knowledge and nesse.
If you’d like a larger version of The
MediaSphere to reference as you weigh
options and map out strategies to reach your
target market, let us know and we’ll send you a
free wall chart.
If you’re feeling overwhelmed by the
choices, just give us a call. We’d love to get to
know you and talk through the best mix to
meet your goals.


Best Regards,
Brainstorm




BRAINSTORM




BRAINSTORM                                          © Copyright 2007 Brainstorm. All rights reserved.
Contents




 ”Brainstorm: A new breed of consultant.”        MediaSphere
–U.S. News & World Report                      Introduction
                                                           1
                                                 MediaSphere
                                            Chart Segments
                                                         4-6
                                                 MediaSphere
                                                  Glossary
                                                       7-11
                                                   Brainstorm
                                                   Contact
                                                         12
                                                 MediaSphere
                                                 Wall Chart
                                                         13
The MediaSphere                                                                                  4
Strategy

                             Pre-Launch




                              Diagnostics
                               Examples:
                            Marketing Plan
                            Usability Testing
                            Studies/Surveys




                               Logistics
                               Examples:
                             Strategic Plans
                             Database Mktg




                              Integrated
             Traditional                          Digital
                           Brand Strategies
             Strategies                         Strategies
                                Launch




                                Assess
                               Examples:
                             Web Analytics
                              A/B Testing
                              Multivariate
                             Quantitative
                              Qualitative




                            Review Results
                                Revise




                              Relaunch




BRAINSTORM                                          © Copyright 2007 Brainstorm. All rights reserved.
The MediaSphere                                                                                                                                                           5
Traditional Media

                                                                              » Apparel


                                                                              » Displays
                                                                                                                                 » Brand Audit

                                                                              » Events
                                                                                                                                 » Brand Dev
                           » Book Jackets
                                                                              » Experiential
                                                                                                                                 » Collateral
                           » Form Factor
                                                                              » Signage
                           » Graphical                                                                                           » Employee
                                                                                                                                   Coaching
                                                                              » Tradeshows
                           » Green

                                                                                                                                 » Identity
                           » POS/POP

                                                                                               E                                 » Standards
                                                              P
                                                                                                                                 » Stationery
                                                                    Packaging                      Environmental
         » 3D Mailings


         » Invitation                                                                                                              B

                                                     Direct                       Traditional
         » One-to-One                                                                                                Brand
           Marketing                        D                                     Strategies
                                                    Marketing


         » Telemarketing


         » VDP
                                                                    Advertising                     Innovation


                                                              A
                                                                                                                 I             » Industrial Design


                                                                                                                               » Newsletters

                                                » Broadcast             » Print
                                                                                                                               » Product Dev
                                                                                                           Guerilla
                                                                        » Public Relations
                                                » Handbills/                                                                   » Product
                                                  Quick Ref Cards                                                                Placement
                                                                        » Transportation
                                                                          Graphics

                                                » Outdoor/                                                                     » Street Marketing
                                                  Billboard
                                                                                                                               » Viral Buzz


                                                                                                                               » WOM




BRAINSTORM                                                                                                                   © Copyright 2007 Brainstorm. All rights reserved.
The MediaSphere                                                                                                                                                                6
Digital


                                                        » Education                                 Mobile
                                                          Edutainment



                                    Examples:           » Games                  » Vlogs
                                    FeedBlitz
                                    Feedburner          » Online Ads             » Web Radio
                                    Google
                                    MSN
                                    Netvibes
    » Aggregators                   Yahoo               » Podcasts               » Webcasts


                                                        » PR                     » Webinars                         » Cards
    » Blog Search
      Engines
                                                        » Viral                                                     » Newsletters


    » Keywords
                                                                                                                    » One-to-One
                                                                                                                      HTML/Text
    » PPC                            Microsites

    » SEO                                                     W                        E                            » Viral Buzz

    » SMO
                                            Websites                     Email


                    S
                                                                                                                                                           Examples:

                                                         Digital                                                     » Content
                                                                                                                                                           Del.icio.us
                              Search                   Strategies                   Syndication          S             Partners
                                                                                                                                                           Feedburner
                                                                                                                                                           Google Reader
                                                                                                                                                           Netvibes
                                                                                                                                                           Yahoo!



                                                                                                                     » Email
                                                                                                                       Noti cation
                                       Conversation                      Social
                                     (Social Networks)                 Computing
                                                                                                                     » RSS

                                    C                                                  C                             » Tagging




                    » Blogs                                                           » Folksonomy


                    » Chat Rooms
                                                                                      » Social
                                                                                        Bookmarks
                    » Forums


                    » IM                                                              » Wiki
                                                                                                             Examples:

                    » Listserv                                                                               Del.icio.us
                                                  Examples:                                                  Flickr
                                                                                                             Wikimapia
                                                  Bebo                                                       Wikipedia
                    » Photo Blogs                 Facebook                                                   Wiktionary
                                                  Joost
                                                  LastFM
                    » SMS                         MySpace
                                                  Squidoo
                                                  StumbleUpon
                                                  Twitter
                                                  Xanga
                                                  Yahoo! 360
                                                  YouTube




BRAINSTORM                                                                                                                        © Copyright 2007 Brainstorm. All rights reserved.
Glossary                                                                                                                                  7
Traditional Media



Advertising                                                     Collateral
                                                                Sales brochures, catalogs, spec sheets, etc., generally
                                                                delivered to consumers (or dealers) by a sales person
Billboards                                                      rather than by mass media. These materials are considered
                                                                “collateral” to the message delivered by the sales person.
An outdoor sign or poster, or sponsor identi cation at the
beginning or end of a television show.
                                                                Employee Coaching
Broadcast                                                       Training or coaching employees on the importance of
                                                                cohesive brand messaging at every touchpoint.
Typically a term associated with radio
or television advertising.
                                                                Identity (Corporate Identity)
Handbills                                                       The image a company portrays. A corporate identity is the
                                                                “persona” of a corporation which is designed to accord with
A loose, printed sheet distributed by hand.                     and facilitate the attainment of business objectives, and is
                                                                usually visibly manifested by way of branding and the use
Outdoor                                                         of trademarks.
Any outdoor sign that publicly promotes a business,
product or service, such as billboards, movie kiosks, etc.      Standards
                                                                A set of guidelines governing brand identity usage.
Print
Refers to advertising appearing in magazines, trade             Stationery
journals or other printed matter.                               Typically pragmatic printed business materials such as
                                                                letterhead, business cards, envelopes, invoices and fax
Public Relations                                                sheets. Although functional, their frequent usage positions
                                                                these items as important identity ag-bearers.
Managing the outside communication of an organization
or business to create and maintain a positive image. Public
relations involves popularizing successes, downplaying
failures, announcing changes, and many other activities.

Quick Reference Cards                                           Direct Marketing
Small, often folded, business card-sized synopsis. Useful for
quickly conveying features or bene ts of a product, process     3D Mailings
or company.                                                     Direct mail typically housing a dimensional item.

Transportation (Transit) Graphics                               Invitation
Advertising that appears on public transportation or on         A printed invite to a special event.
waiting areas and bus, subway, or train stops.
                                                                One-to-One Marketing
                                                                A customer relationship management (CRM) strategy

Brand
                                                                emphasizing personalized interactions with customers.

                                                                Telemarketing
Brand Audit                                                     A method of direct marketing in which a salesperson uses
                                                                the telephone to solicit prospective customers to buy
Any number of means aimed at measuring and de ning              products or services.
a brand’s penetration and e ectiveness within its given
market space.
                                                                Variable Data Printing (VDP)
Brand Development                                               On-demand printing in which elements such as text,
                                                                graphics and images may be changed from one printed
Activities associated with the advancement of a brand into      piece to the next using information from a database
its target markets.                                             or external le.




BRAINSTORM                                                                                   © Copyright 2007 Brainstorm. All rights reserved.
Glossary                                                                                                                                    8
Traditional Media



Environmental                                                      Product Development
                                                                   Market advancement through new or revised product
                                                                   enhancements and creation.
Apparel
Uniforms or attire designed to extend a brand’s                    Product Placement
aesthetic and/or message.
                                                                   Promotional ads using real commercial products and
                                                                   services in media, where the presence of a particular brand
Displays                                                           is the result of an economic exchange. Examples: plays,
                                                                     lm, television series, music videos, video games, or books.
In-house or portable cases or areas devoted to
communicating or displaying products, history, bene ts or
other messaging.                                                   Street Marketing
                                                                   Groups (typically) dispatched to clubs, movie theaters
Events                                                             or other locations where in uential people within an
                                                                   advertiser’s target market congregate. Example items
Corporate anniversaries, product unveilings, community             distributed: yers, retail drops, posters and stickers, product
involvement, etc., aimed at strengthening constituent or           samples, CD giveaways.
stakeholder relations and/or enhancing direct sales.

Experiential                                                       Viral Buzz
                                                                   Use of pre-existing social networks to increase brand
Displays designed to convey a message via interaction,             awareness through self-replicating viral processes
generally with either emotive or explanatory reasoning.            encouraging voluntary distribution. Examples:
                                                                   humorous video clips, interactive Flash, advergames,
Signage                                                            images, WOM, SMS.
Interior or exterior directional, institutional or informational
messaging, logo marks, etc.                                        Word of Mouth (WOM)
                                                                   Passing information via personal recommendations
Tradeshows                                                         in an informal manner. Examples: face-to-face dialog,
                                                                   phone conversations, text messages, SMS, web dialog,
Industry conventions where vendors and buyers display,             pro le pages, blog posts, message board threads, instant
buy and sell products or services. Usually involving on-site       messages, or emails.
and near-site product rooms, booths and events.




Innovation                                                         Packaging
Guerilla (Stealth Marketing)                                       Book Jackets
                                                                   Detachable covers typically wrapped around hardbound
An unconventional way of performing promotional                    books and folded into the book’s front and back covers.
activities on a very low budget. Such promotions are
sometimes designed so that the target audience is left
unaware they have been marketed to.                                Form Factor
                                                                   The design of a package or product form.
Industrial Design
An applied art whereby the aesthetics and usability                Graphical
of products may be improved for marketability and                  The aesthetic, promotional or informational design on a
production. The role of an Industrial Designer is to               package or product.
create and execute design solutions towards problems
of engineering, marketing, brand development and
sales. Although the process of design may be considered            Green
‘creative’, many analytical processes also take place.
                                                                   Practices or products that are environmentally sound,
                                                                   renewable, sustainable.
Newsletters
A regularly distributed publication generally about one            Point-of-Sale (POS) or Point-of-Purchase (POP)
main topic of interest to subscribers.
                                                                   Typically items or displays located in a retail store
                                                                   (POS) or at a sales register (POP) used to communicate
                                                                   the features and bene ts of products and/or services.



BRAINSTORM                                                                                     © Copyright 2007 Brainstorm. All rights reserved.
Glossary                                                                                                                              9
Digital Media



Conversation                                                 Email
(Social Networks)                                            Cards
                                                             Like postcards, emailed cards re ecting content
Blogs                                                        relevant in message or style.
A website where entries are written in chronological order
and displayed in reverse chronological order.                Newsletters
                                                             Regularly distributed electronic publication generally
Chat Rooms                                                   revolving around one main topic of interest to subscribers.
A term used primarily by mass media to describe any
form of synchronous conferencing, occasionally even          One-to-One (HTML/Text)
asynchronous conferencing. The term can thus mean any
technology ranging from real-time online chat over instant   A customer relationship management (CRM) strategy
messaging and online forums to fully immersive graphical     emphasizing personalized interactions with customers via
social environments.                                         individually customized email.


Forums                                                       Viral Buzz
A web application for holding discussions and posting        Distribution of brand information in a self-replicated
user-generated content. Internet forums are also             manner where constituent groups are encouraged to
commonly referred to as web forums, message boards,          forward content to others on a voluntary basis.
discussion boards, (electronic) discussion groups,
discussion forums and bulletin boards.

Instant Messaging (IM)
A form of real-time communication between two or more
people based on typed text. The text is conveyed via
                                                             Search
computers connected over a network such as the Internet.
                                                             Aggregators
                                                             A web feed aggregator, also known as a feed reader,
Listserv                                                     is client software or a web service which aggregates
LISTSERV was the rst electronic mailing list software        syndicated web content such as news headlines, blogs,
application. The word “listserv” is now often used as a      podcasts, and vlogs in a single location for easy viewing.
generic term for any email-based mailing list application.
                                                             Blog Search Engines
Photo Blogs                                                  A search engine specialized in searching blogs.
A form of photo sharing and publishing in the format of
a blog, but di erentiated by the predominant use of and
focus on photographs rather than text.                       Keywords
                                                             A keyword or meta tag used in HTML to help
                                                             index web pages.
Short Message Service (SMS)
Often called text messaging, a means of sending short
messages to and from mobile phones.                          Pay-Per-Click (PPC)
                                                             An advertising model used on websites, advertising
                                                             networks, and search engines where advertisers pay when
                                                             a user clicks on an ad to visit the advertiser’s website.

                                                             Search Engine Optimization (SEO)
                                                             The process of improving the volume and quality of tra c
                                                             to a website from search engines via “natural” (“organic” or
                                                             “algorithmic”) search results.

                                                             Social Media Optimization (SMO)
                                                             A way to optimize websites so they are more easily
                                                             connected or interlaced with online communities and
                                                             community websites, also called social media sites.




BRAINSTORM                                                                               © Copyright 2007 Brainstorm. All rights reserved.
Glossary                                                                                                                              10
Digital Media



Social Computing                                                Games (Advergaming)
                                                                The practice of using video games to advertise a product,
                                                                organization or viewpoint.
Folksonomy
A user-generated taxonomy used to categorize and                Microsites
retrieve web content such as web pages, photographs
and web links, using open-ended labels called tags.             An individual web page or cluster of pages meant to
Folksonomic tagging is intended to make a body of               function as an auxiliary to a primary website. Also known
information increasingly easy to search, discover, and          as a minisite or weblet, a microsite’s main landing page has
navigate over time.                                             its own URL.


Social Bookmarks                                                Online Ads
A way for Internet users to store, classify, share and search   Online advertising includes search engine, desktop,
Internet bookmarks.                                             online directories, banner ads, networks and opt-in
                                                                email advertising.

Wiki                                                            Podcasts
A web application designed to allow multiple authors
to add, remove, or edit content. The multiple author            A digital media le or series of such les distributed over
capability of wikis makes them e ective tools for mass          the Internet using syndication feeds for playback on
collaborative authoring.                                        portable media players and personal computers.

                                                                PR (Public Relations)
                                                                Managing the outside communication of an organization
Syndication                                                     or business to create and maintain a positive image. Online
                                                                example: PRWeb.com, blogs.

Content Partners                                                Viral
Extensible third party content management bene ting             Marketing techniques that use pre-existing social networks
two or more parties—typically managed by one RSS                to produce increases in brand awareness through self-
administration source or tool.                                  replicating viral processes.

Email Noti cation                                               Vlogs
New website content updates sent to subscribers via email.      A video blog, with regular entries typically presented
                                                                in reverse chronological order. Vlogs often combine
Really Simple Syndication (RSS)                                 embedded video or a video link with supporting text,
                                                                images, and other metadata.
An RSS document, which is called a “feed,” “web feed,”
or “channel,” containing either a summary of content
from an associated website or the full text. RSS makes          Web Radio
it possible for people to keep up with their favorite           Web radio or Internet radio is an audio broadcasting service
websites in an automated manner that’s easier than              transmitted via the Internet.
checking sites individually.
                                                                Webcast
Tagging
                                                                A live media le distributed over the Internet using
A relevant keyword or term associated with or assigned          streaming media technology. Essentially, webcasting is
to a piece of information (e.g., a picture, article, or video   broadcasting over the Internet.
clip) describing the item and enabling keyword-based
classi cation of information for the purpose of retrieval.
                                                                Webinars
                                                                A seminar presented over the Internet. The presenter
                                                                may speak over a standard telephone line, pointing out
Websites                                                        information being presented on screen, and the audience
                                                                can respond using their own telephones.

Education/Edutainment
A form of entertainment designed to educate
as well as to amuse.




BRAINSTORM                                                                                  © Copyright 2007 Brainstorm. All rights reserved.
Glossary                                                                                                                             11
Diagnostics and Logistics



Analytics                                                       Diagnostics
A/B Testing                                                     Market Research
A method of testing advertising by which a baseline control     The systematic process of gathering, recording,
sample is compared to a variety of single-variable test         auditing and analyzing data about customers,
samples. A classic direct mail tactic, this method has been     competitors and the market.
adopted within the interactive space to test tactics such as    Examples: Business-to-Business (B2B) Market Research
banner ads, email and landing pages.                            investigates the markets for products sold by one business
                                                                to another, rather than to consumers. Whereas Consumer
Multivariate                                                    Market Research is a form of applied sociology which
                                                                concentrates on understanding the behaviors, whims
A collection of procedures which involve observation and        and preferences of consumers.
analysis of more than one statistical variable at a time.

Qualitative Market Research                                     Marketing Plan
                                                                A written document outlining strategies and tactics to be
A set of market research techniques designed to obtain          utilized to achieve marketing and/or sales goals.
data from a relatively small group of respondents, analyzed
by respondents’ qualitative responses instead of via
statistical techniques.                                         Marketing Studies and Surveys
                                                                Any form of data gathering set on discovering, interpreting,
                                                                and revising knowledge on di erent aspects of a product
Quantitative Market Research                                    or brand. A wide range of methods from extensive clinical
The application of quantitative research techniques to          trials to basic focus group events may be employed
the eld of marketing, typically involving a large group of      depending upon objectives.
respondents providing data for statistical analysis.
                                                                Usability Tests
Web Analytics                                                   A means for measuring how easily people can use a
The study of the behavior of website visitors. Data collected   human-made object such as a web page, computer
may include web tra c reports, email response rates,            interface, document, or device for its intended purpose.
direct mail campaign data, sales and lead information, user
performance data such as click heat mapping, or other
custom metrics.



                                                                Logistics
                                                                Database Marketing
                                                                A form of direct marketing using a database of customers’
                                                                or potential customers’ information to generate
                                                                personalized communications to promote a product
                                                                or service. The method of communication can be any
                                                                addressable medium, as in direct marketing.

                                                                Strategic Planning
                                                                Often a subset of a marketing plan, strategic planning
                                                                at a logistical stage encompasses activities aimed at
                                                                establishing and aligning next-step actions based on
                                                                previously gathered data in diagnostic phases.
                                                                The goal of strategic planning is to concentrate and
                                                                manage an organization’s resources—maximizing
                                                                opportunities to increase sales and achieve a sustainable
                                                                competitive advantage.




BRAINSTORM                                                                                 © Copyright 2007 Brainstorm. All rights reserved.
Contact
Toll free: 1.866.558.1870
Voice: 317.558.1800
Fax: 317.558.1810


info@brainstormbrand.com
brainstormbrand.com


9820 Westpoint Drive Suite 400
Indianapolis, Indiana 46256




About
Brainstorm is a strategic concept
development, branding and design
 rm specializing in brand strategy
and proven business solutions
through integrated web, print,
and interactive media.




BRAINSTORM

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The Media Sphere

  • 1. The MediaSphere Integrated Online/O ine Media Reference Tool Brainstorm | August 2007 An overview of today’s media channel options, The MediaSphere can help you select components for your next integrated marketing campaign— a useful planning tool in your e ort to advance strategic initiatives. BRAINSTORM
  • 2. Introduction The MediaSphere Thanks for downloading Brainstorm’s MediaSphere. This informational document is o ered as a supplemental tool to help you select a media mix for your integrated marketing campaigns—an exercise that de nitely takes some in-depth knowledge and nesse. If you’d like a larger version of The MediaSphere to reference as you weigh options and map out strategies to reach your target market, let us know and we’ll send you a free wall chart. If you’re feeling overwhelmed by the choices, just give us a call. We’d love to get to know you and talk through the best mix to meet your goals. Best Regards, Brainstorm BRAINSTORM BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 3. Contents ”Brainstorm: A new breed of consultant.” MediaSphere –U.S. News & World Report Introduction 1 MediaSphere Chart Segments 4-6 MediaSphere Glossary 7-11 Brainstorm Contact 12 MediaSphere Wall Chart 13
  • 4. The MediaSphere 4 Strategy Pre-Launch Diagnostics Examples: Marketing Plan Usability Testing Studies/Surveys Logistics Examples: Strategic Plans Database Mktg Integrated Traditional Digital Brand Strategies Strategies Strategies Launch Assess Examples: Web Analytics A/B Testing Multivariate Quantitative Qualitative Review Results Revise Relaunch BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 5. The MediaSphere 5 Traditional Media » Apparel » Displays » Brand Audit » Events » Brand Dev » Book Jackets » Experiential » Collateral » Form Factor » Signage » Graphical » Employee Coaching » Tradeshows » Green » Identity » POS/POP E » Standards P » Stationery Packaging Environmental » 3D Mailings » Invitation B Direct Traditional » One-to-One Brand Marketing D Strategies Marketing » Telemarketing » VDP Advertising Innovation A I » Industrial Design » Newsletters » Broadcast » Print » Product Dev Guerilla » Public Relations » Handbills/ » Product Quick Ref Cards Placement » Transportation Graphics » Outdoor/ » Street Marketing Billboard » Viral Buzz » WOM BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 6. The MediaSphere 6 Digital » Education Mobile Edutainment Examples: » Games » Vlogs FeedBlitz Feedburner » Online Ads » Web Radio Google MSN Netvibes » Aggregators Yahoo » Podcasts » Webcasts » PR » Webinars » Cards » Blog Search Engines » Viral » Newsletters » Keywords » One-to-One HTML/Text » PPC Microsites » SEO W E » Viral Buzz » SMO Websites Email S Examples: Digital » Content Del.icio.us Search Strategies Syndication S Partners Feedburner Google Reader Netvibes Yahoo! » Email Noti cation Conversation Social (Social Networks) Computing » RSS C C » Tagging » Blogs » Folksonomy » Chat Rooms » Social Bookmarks » Forums » IM » Wiki Examples: » Listserv Del.icio.us Examples: Flickr Wikimapia Bebo Wikipedia » Photo Blogs Facebook Wiktionary Joost LastFM » SMS MySpace Squidoo StumbleUpon Twitter Xanga Yahoo! 360 YouTube BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 7. Glossary 7 Traditional Media Advertising Collateral Sales brochures, catalogs, spec sheets, etc., generally delivered to consumers (or dealers) by a sales person Billboards rather than by mass media. These materials are considered “collateral” to the message delivered by the sales person. An outdoor sign or poster, or sponsor identi cation at the beginning or end of a television show. Employee Coaching Broadcast Training or coaching employees on the importance of cohesive brand messaging at every touchpoint. Typically a term associated with radio or television advertising. Identity (Corporate Identity) Handbills The image a company portrays. A corporate identity is the “persona” of a corporation which is designed to accord with A loose, printed sheet distributed by hand. and facilitate the attainment of business objectives, and is usually visibly manifested by way of branding and the use Outdoor of trademarks. Any outdoor sign that publicly promotes a business, product or service, such as billboards, movie kiosks, etc. Standards A set of guidelines governing brand identity usage. Print Refers to advertising appearing in magazines, trade Stationery journals or other printed matter. Typically pragmatic printed business materials such as letterhead, business cards, envelopes, invoices and fax Public Relations sheets. Although functional, their frequent usage positions these items as important identity ag-bearers. Managing the outside communication of an organization or business to create and maintain a positive image. Public relations involves popularizing successes, downplaying failures, announcing changes, and many other activities. Quick Reference Cards Direct Marketing Small, often folded, business card-sized synopsis. Useful for quickly conveying features or bene ts of a product, process 3D Mailings or company. Direct mail typically housing a dimensional item. Transportation (Transit) Graphics Invitation Advertising that appears on public transportation or on A printed invite to a special event. waiting areas and bus, subway, or train stops. One-to-One Marketing A customer relationship management (CRM) strategy Brand emphasizing personalized interactions with customers. Telemarketing Brand Audit A method of direct marketing in which a salesperson uses the telephone to solicit prospective customers to buy Any number of means aimed at measuring and de ning products or services. a brand’s penetration and e ectiveness within its given market space. Variable Data Printing (VDP) Brand Development On-demand printing in which elements such as text, graphics and images may be changed from one printed Activities associated with the advancement of a brand into piece to the next using information from a database its target markets. or external le. BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 8. Glossary 8 Traditional Media Environmental Product Development Market advancement through new or revised product enhancements and creation. Apparel Uniforms or attire designed to extend a brand’s Product Placement aesthetic and/or message. Promotional ads using real commercial products and services in media, where the presence of a particular brand Displays is the result of an economic exchange. Examples: plays, lm, television series, music videos, video games, or books. In-house or portable cases or areas devoted to communicating or displaying products, history, bene ts or other messaging. Street Marketing Groups (typically) dispatched to clubs, movie theaters Events or other locations where in uential people within an advertiser’s target market congregate. Example items Corporate anniversaries, product unveilings, community distributed: yers, retail drops, posters and stickers, product involvement, etc., aimed at strengthening constituent or samples, CD giveaways. stakeholder relations and/or enhancing direct sales. Experiential Viral Buzz Use of pre-existing social networks to increase brand Displays designed to convey a message via interaction, awareness through self-replicating viral processes generally with either emotive or explanatory reasoning. encouraging voluntary distribution. Examples: humorous video clips, interactive Flash, advergames, Signage images, WOM, SMS. Interior or exterior directional, institutional or informational messaging, logo marks, etc. Word of Mouth (WOM) Passing information via personal recommendations Tradeshows in an informal manner. Examples: face-to-face dialog, phone conversations, text messages, SMS, web dialog, Industry conventions where vendors and buyers display, pro le pages, blog posts, message board threads, instant buy and sell products or services. Usually involving on-site messages, or emails. and near-site product rooms, booths and events. Innovation Packaging Guerilla (Stealth Marketing) Book Jackets Detachable covers typically wrapped around hardbound An unconventional way of performing promotional books and folded into the book’s front and back covers. activities on a very low budget. Such promotions are sometimes designed so that the target audience is left unaware they have been marketed to. Form Factor The design of a package or product form. Industrial Design An applied art whereby the aesthetics and usability Graphical of products may be improved for marketability and The aesthetic, promotional or informational design on a production. The role of an Industrial Designer is to package or product. create and execute design solutions towards problems of engineering, marketing, brand development and sales. Although the process of design may be considered Green ‘creative’, many analytical processes also take place. Practices or products that are environmentally sound, renewable, sustainable. Newsletters A regularly distributed publication generally about one Point-of-Sale (POS) or Point-of-Purchase (POP) main topic of interest to subscribers. Typically items or displays located in a retail store (POS) or at a sales register (POP) used to communicate the features and bene ts of products and/or services. BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 9. Glossary 9 Digital Media Conversation Email (Social Networks) Cards Like postcards, emailed cards re ecting content Blogs relevant in message or style. A website where entries are written in chronological order and displayed in reverse chronological order. Newsletters Regularly distributed electronic publication generally Chat Rooms revolving around one main topic of interest to subscribers. A term used primarily by mass media to describe any form of synchronous conferencing, occasionally even One-to-One (HTML/Text) asynchronous conferencing. The term can thus mean any technology ranging from real-time online chat over instant A customer relationship management (CRM) strategy messaging and online forums to fully immersive graphical emphasizing personalized interactions with customers via social environments. individually customized email. Forums Viral Buzz A web application for holding discussions and posting Distribution of brand information in a self-replicated user-generated content. Internet forums are also manner where constituent groups are encouraged to commonly referred to as web forums, message boards, forward content to others on a voluntary basis. discussion boards, (electronic) discussion groups, discussion forums and bulletin boards. Instant Messaging (IM) A form of real-time communication between two or more people based on typed text. The text is conveyed via Search computers connected over a network such as the Internet. Aggregators A web feed aggregator, also known as a feed reader, Listserv is client software or a web service which aggregates LISTSERV was the rst electronic mailing list software syndicated web content such as news headlines, blogs, application. The word “listserv” is now often used as a podcasts, and vlogs in a single location for easy viewing. generic term for any email-based mailing list application. Blog Search Engines Photo Blogs A search engine specialized in searching blogs. A form of photo sharing and publishing in the format of a blog, but di erentiated by the predominant use of and focus on photographs rather than text. Keywords A keyword or meta tag used in HTML to help index web pages. Short Message Service (SMS) Often called text messaging, a means of sending short messages to and from mobile phones. Pay-Per-Click (PPC) An advertising model used on websites, advertising networks, and search engines where advertisers pay when a user clicks on an ad to visit the advertiser’s website. Search Engine Optimization (SEO) The process of improving the volume and quality of tra c to a website from search engines via “natural” (“organic” or “algorithmic”) search results. Social Media Optimization (SMO) A way to optimize websites so they are more easily connected or interlaced with online communities and community websites, also called social media sites. BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 10. Glossary 10 Digital Media Social Computing Games (Advergaming) The practice of using video games to advertise a product, organization or viewpoint. Folksonomy A user-generated taxonomy used to categorize and Microsites retrieve web content such as web pages, photographs and web links, using open-ended labels called tags. An individual web page or cluster of pages meant to Folksonomic tagging is intended to make a body of function as an auxiliary to a primary website. Also known information increasingly easy to search, discover, and as a minisite or weblet, a microsite’s main landing page has navigate over time. its own URL. Social Bookmarks Online Ads A way for Internet users to store, classify, share and search Online advertising includes search engine, desktop, Internet bookmarks. online directories, banner ads, networks and opt-in email advertising. Wiki Podcasts A web application designed to allow multiple authors to add, remove, or edit content. The multiple author A digital media le or series of such les distributed over capability of wikis makes them e ective tools for mass the Internet using syndication feeds for playback on collaborative authoring. portable media players and personal computers. PR (Public Relations) Managing the outside communication of an organization Syndication or business to create and maintain a positive image. Online example: PRWeb.com, blogs. Content Partners Viral Extensible third party content management bene ting Marketing techniques that use pre-existing social networks two or more parties—typically managed by one RSS to produce increases in brand awareness through self- administration source or tool. replicating viral processes. Email Noti cation Vlogs New website content updates sent to subscribers via email. A video blog, with regular entries typically presented in reverse chronological order. Vlogs often combine Really Simple Syndication (RSS) embedded video or a video link with supporting text, images, and other metadata. An RSS document, which is called a “feed,” “web feed,” or “channel,” containing either a summary of content from an associated website or the full text. RSS makes Web Radio it possible for people to keep up with their favorite Web radio or Internet radio is an audio broadcasting service websites in an automated manner that’s easier than transmitted via the Internet. checking sites individually. Webcast Tagging A live media le distributed over the Internet using A relevant keyword or term associated with or assigned streaming media technology. Essentially, webcasting is to a piece of information (e.g., a picture, article, or video broadcasting over the Internet. clip) describing the item and enabling keyword-based classi cation of information for the purpose of retrieval. Webinars A seminar presented over the Internet. The presenter may speak over a standard telephone line, pointing out Websites information being presented on screen, and the audience can respond using their own telephones. Education/Edutainment A form of entertainment designed to educate as well as to amuse. BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 11. Glossary 11 Diagnostics and Logistics Analytics Diagnostics A/B Testing Market Research A method of testing advertising by which a baseline control The systematic process of gathering, recording, sample is compared to a variety of single-variable test auditing and analyzing data about customers, samples. A classic direct mail tactic, this method has been competitors and the market. adopted within the interactive space to test tactics such as Examples: Business-to-Business (B2B) Market Research banner ads, email and landing pages. investigates the markets for products sold by one business to another, rather than to consumers. Whereas Consumer Multivariate Market Research is a form of applied sociology which concentrates on understanding the behaviors, whims A collection of procedures which involve observation and and preferences of consumers. analysis of more than one statistical variable at a time. Qualitative Market Research Marketing Plan A written document outlining strategies and tactics to be A set of market research techniques designed to obtain utilized to achieve marketing and/or sales goals. data from a relatively small group of respondents, analyzed by respondents’ qualitative responses instead of via statistical techniques. Marketing Studies and Surveys Any form of data gathering set on discovering, interpreting, and revising knowledge on di erent aspects of a product Quantitative Market Research or brand. A wide range of methods from extensive clinical The application of quantitative research techniques to trials to basic focus group events may be employed the eld of marketing, typically involving a large group of depending upon objectives. respondents providing data for statistical analysis. Usability Tests Web Analytics A means for measuring how easily people can use a The study of the behavior of website visitors. Data collected human-made object such as a web page, computer may include web tra c reports, email response rates, interface, document, or device for its intended purpose. direct mail campaign data, sales and lead information, user performance data such as click heat mapping, or other custom metrics. Logistics Database Marketing A form of direct marketing using a database of customers’ or potential customers’ information to generate personalized communications to promote a product or service. The method of communication can be any addressable medium, as in direct marketing. Strategic Planning Often a subset of a marketing plan, strategic planning at a logistical stage encompasses activities aimed at establishing and aligning next-step actions based on previously gathered data in diagnostic phases. The goal of strategic planning is to concentrate and manage an organization’s resources—maximizing opportunities to increase sales and achieve a sustainable competitive advantage. BRAINSTORM © Copyright 2007 Brainstorm. All rights reserved.
  • 12. Contact Toll free: 1.866.558.1870 Voice: 317.558.1800 Fax: 317.558.1810 info@brainstormbrand.com brainstormbrand.com 9820 Westpoint Drive Suite 400 Indianapolis, Indiana 46256 About Brainstorm is a strategic concept development, branding and design rm specializing in brand strategy and proven business solutions through integrated web, print, and interactive media. BRAINSTORM