how to engage your staff about technology while having a good time. Presented At CIL2008

1. Technology Training for Library Staff: Computers In Libraries 2008 Preconference Workshop W9 and Learning Track Session D302 Creativity Works!!

2. Creating A Technology Petting “Zoo” Facilitating a “learning-by- play” environment for effective technology training Sunday April 6 th /Wednesday April 9 th , 2008

3. Presented by: Annette Gaskins, Technical Resources Librarian Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 [email_address]

4. Presented by: Maurice Coleman Technical Trainer Harford Co. Public Library 1221 A Brass Mill Road, Belcamp, MD 21017 http://baldgeek.wordpress.com im/twitter: baldgeekinmd

5. About our state We are here

6. About our system Over 1 mil. Volumes 11 Branches/Two Service Vehicles Almost 4 mil circ Amish, Rural, Farm, Suburban and Urban patrons. For FY 07

7. Why Petting Zoo? YA Comm . Staff Survey Learning 2.0 High Buy-In Tech Fair/ Petting Zoo

10. First Steps – Content What would work? How do we best use their time? How do we make it relate to all?

11. Content –These Six? Wikis/Open Source – Work Tool Gaming – Part of Collection Streaming Media – Info Source IM/Myspace – Reference Blogging – Expert Knowledge MP3’s/IPods – Patron Use (Audiobooks)

12. First Steps – Expected Outcomes Introduction and comfort with new stuff Chance to try hands on Meet 23 Things and Learning 2.0 Relate to staff at all levels Emphasize key concepts

16. Taking Shape – Even More People Host/Hostesses and 2.0 Registration Geek and Facility Support Partnership with Big Box Store

19. Taking Shape - Space Adequate size and parking Space to move and hear Electronic Infrastructure Good flow

25. Preparation - Big Day Presentation and Trainee comfort Presentation content Sign, Sign, everywhere a sign Seating Option

28. Running the Fair – One Practice and practice some more Do a Full Scale Dry Run Plenty of equipment is good

29. Running the Fair - Two Sign, Sign, everywhere a sign Patience is a virtue HAVE FUN!!!

30. Running the Fair – Three The other shoe will drop Learn to let go and let the chips fall Troubleshooters Identified

31. Running the Fair – Four Tell the people where to go. Tell the people how to get there. Tell them what to do when they get there.

32. Potholes Change in Technology Equipment and Connections Presentation comfort

36. Results and Outcomes Introduction and comfort with new stuff. Chance to try hands on. Meet 23 Things and Learning 2.0. Relate to staff at all levels. Emphasize key concepts.

40. A Taste of the Fair: You too went to the Zoo..

41. Petting Zoo – The Presentation

52. Petting Zoo – The Visual Evidence