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ISO 9000 and 14000 Standards Explained
1. ISO 9000 & ISO 14000
BY
YUMNA IDREES
JAVERIAAWAN
FATIMA NAEEM
FATIMA KAMAL
2. ISO 9000
• series of standards, developed and published by the
International Organization for Standardization (ISO)
• define, establish, and maintain an effective quality
assurance system for manufacturing and service
industries.
3. • The standards provide guidance.
• tools to ensure products and services meet customer’s
requirements.
• quality is consistently improved.
5. ISO 14000
• Help to meet the challenge of climate change
• Develop 570 international standards
6. Standards under ISO 14000 series
• ISO 14001
Set criteria for EMS
• ISO 14010
Standards about auditing
• ISO 14020
Standards about environmental
labeling
7. Continue….
• ISO 14030
Standards on environmental
performance evaluation
• ISO 14040
Standards on
environmental life cycle
assessment
9. Difference between ISO 9000 and 14000
ISO 9000 is an international standard for the
development of quality management systems that can
potentially be adopted by any business
ISO 14000 is an international standard for
environmental management systems that can also be
potentially adopted by any organization
10. Cont…
ISO 9000 purpose: to enable companies to
demonstrate that they are in a position to provide
products or services that meet customer expectations
and are focused on total customer satisfaction.
ISO 14000 serves as a tool for defining and
implementing activities that meet environmental
business concerns.