The document discusses moving beyond traditional learning management systems (LMS) to develop a stronger learning ecosystem in the workplace. It notes shortcomings of LMS in supporting today's knowledge workers and outlines strategies to strengthen an organization's learning ecosystem, such as evolving the role of learning and development functions, understanding how people learn best, enabling communities, and measuring outcomes beyond just training. Reiterative training approaches are proposed to reinforce learning over time through spaced repetition, burst learning, and addressing skill gaps.

1. Pre-Session Poll
If
your
organiza-on’s
L&D
func-on
vanished
tomorrow,
how
would
your
frontline
employees
be
impacted?
A. This
place
would
collapse.
B. People
would
be
fine
aFer
a
few
small
adjustments.
C. No
one
would
no-ce.
#BeyondLMS
When the LMS Isn’t Enough
Building a Learning Ecosystem for Today’s Knowledge Worker

2. Building a Learning Ecosystem for Today’s Knowledge Worker
#BeyondLMS
When the LMS Isn’t Enough
In
partnership
with

3. #BeyondLMS
Follow
the
conversa-on
on
Twi$er:
#BeyondLMS
Pre-Session Details
Our
event
is
being
recorded
for
later
viewing.
Share
and
ask
ques0ons
any
-me
via
Q/A
window.
Be
ready
to
get
polled
a
few
-mes.

4. o Ecosystem
Defined
o LMS
Shortcomings
o Needs
of
our
People
o Developing
Stronger
Ecosystems
o Role
of
Reitera-ve
Training
o GeVng
Started
o You’ll
Q
/
We’ll
A
Shum
AYygalle
DIGITAL
MARKETING
MANAGER
AXONIFY
JD
Dillon
DIRECTOR
-­‐
LEARNING
TECHNOLOGY
&
DEVELOPMENT
KAPLAN
HIGHER
EDUCATION
GROUP
#BeyondLMS
Today’s Topics

5. #BeyondLMS
JD Dillon
Director
Learning Technology & Development
Kaplan Higher Education Group

6. #BeyondLMS
Learning & Performance ECOSYSTEM

7. Poll Question
How
familiar
are
you
with
the
idea
of
a
learning
and
performance
ecosystem
in
the
workplace?
A. I
get
it.
B. I’ve
heard
about
it
and
kinda
understand.
C. No
clue
what
you’re
talking
about.
#BeyondLMS

8. a complex network of
interconnected systems
ECOSYSTEM – systems view
#BeyondLMS

9. A biological community
of interacting organisms
and their physical
environment
ECOSYSTEM – biological view
#BeyondLMS

10. #BeyondLMS
You already have an ECOSYSTEM.

11. #BeyondLMS
The LMS

12. Poll Question
What
do
you
think
about
your
current
LMS
and
its
ability
to
facilitate
knowledge
and
skill
growth
within
your
workplace
ecosystem?
A. Love
it!
B. Barely
use
it!
C. Hate
it!
D. What
LMS?
#BeyondLMS

13. TO
POTENTIALLY
WELL
OVER
Source:
2014
Brandon
Hall
LMS
Trends
Survey
Why are people dissatisfied?
#BeyondLMS
GIVE
THEIR
LMS
HIGH
MARKS
FOR
VALUE
FOR
THE
PRICE
ARE
LOOKING
TO
LEAVE
THEIR
CURRENT
LMS
PROVIDER
ANNUAL
COSTS
FOR
LICENSING,
HOSTING,
AND
SUPPORT

14. o An
L&D
thing
o Unfortunate
centerpiece
o Event
mentality
o Passive
users
o Limited
u-lity
o Rigid
o Complex
o Bad
measurement
#BeyondLMS

15. #BeyondLMS
Perceived
Importance

16. #BeyondLMS
Unrealistic
Knowledge
Expectations

17. #BeyondLMS
Scaling
Becomes
Generic

18. #BeyondLMS
Need for
Unnecessary
Flexibility

19. #BeyondLMS
Loss of
Organizational
Curiosity

20. #BeyondLMS
Never Find
Your Flow

21. #BeyondLMS
Today’s
Knowledge
Worker

22. #BeyondLMS
How do we strengthen
our ECOSYSTEM?

23. #BeyondLMS
Evolve the role of L&D

24. Spaced Repetition
Retrieval Practice
Confidence-Based
Assessment
#BeyondLMS
Understand how people learn

25. #BeyondLMS
Support individual need (at scale)

26. #BeyondLMS
Enable the community

27. #BeyondLMS
Solidify the knowledge base

28. #BeyondLMS
Reduce variation between work and home

29. #BeyondLMS
Apply technology with purpose

30. #BeyondLMS
Measure more than just training

31. My ECOSYSTEM
People
Information
Resources
Technology
#BeyondLMS

32. Gamifica-on
Embedded
Training
in
short-­‐
bursts
any-me
on
any
device.
Brain
Science
The
latest
in
behavioral
psychology
and
retrieval
based
prac-ces.
Short
and
fun,
easy
to
play
games,
social
leaderboards
and
rewards.
Personalization
Proprietary
knowledge
personalization
algorithm.
#BeyondLMS
Reiterative Training

33. #BeyondLMS
Reiterative Training

34. Learning Event
(Classroom/LMS)
Question Based
Reinforcement
Training
Burst
Learning
Transfer
Gap
Identification
Results
#BeyondLMS
Reiterative Training

35. Spaced Repetition
Exposing
employees
to
ideas
3
2mes
over
30
days,
versus
1
2me
over
30
days.
3
Times
AFer
30
Days
1
Time
AFer
30
Days
90%
50%
10%
DAYS
1
KNOWLEDGE
RETAINED
30
Reten-on
Increases
Up
To
90%
Training
Event
1
2
3
#BeyondLMS

36. How do we get started?
#BeyondLMS
Learner

37. #BeyondLMS
Transform
Users
into
Contributors
(702)
Friday,
October
31
@
8:30am
PST
Breaking
Down
Silos
January
14-­‐16,
2015

38. #BeyondLMS
@JD_Dillon
Just
Curious
Blog
www.justcuriousblog.com

39. ?
Questions & (Attempted) Answers
#BeyondLMS

40. Building a Learning Ecosystem for Today’s Knowledge Worker
#BeyondLMS
When the LMS Isn’t Enough
In
partnership
with