The New R's For Engaging Millennial Learners
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On November 21st we explored the latest research on how to engage millennials at work with award-winning researcher, Dr. Christy Price. For the full webinar visit: http://www.axonify.com/millennialwebinar
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The New R's For Engaging Millennial Learners
- 1. The New “R”s For Engaging Millennial Learners
- 2. Housekeeping Recording Chat + Q&A Polling This recording will be made available after the event. There will be a question and answer period after the event. Tell us what you think, go ahead, don’t hesitate! Join The Conversation! Twitter Follow: @Axonify Tweet: #MillennialLearning
- 5. Traveling To Share Research. Engaging & Motivating Millennials
- 6. How do you really feel about corporate learning?
- 7. Poll #1 : How Many Years In The Biz? A 1st Year Newbie B 2 to 5 Years, In The Swing Of Things C C 6 to 10 Years, Seasoned D 11 to 15 Years, With Scars To Prove It E 16+ Years, Many Moons
- 8. Poll #2 : New employees/trainees have changed. A Strongly Agree B Agree C C Neutral D Disagree E Strongly Disagree
- 9. In The Chat Window List Your Top 3 Challenges or Concerns Related to Training Millennials
- 11. Poll #3 : What Generation Are You? A Silent [1925 – 1942] Ages 71 to 87 B Baby Boomer [1943 – 1969] Ages 53 to 70 C C Generation X [1961 – 1981] Ages 32 to 52 D Millennial (Nexter, Gen Y, Echoboom) [1982 – 2002] Ages 11 to 31
- 12. Culture Clash: Boomer Employers & Millennial Employees
- 13. Boomers Gen X Gen Y Vietnam Civil Rights Cold War Latchkey Television Recessions Helicopter Parents Technology Equality Change Education Experience Teamwork Reinforcement Traits Ambitious Workaholic Flexible Individualist Entitled Confident Comms Letterhead Email Text Timing Annual Current Instant Adapting Adept Select Savvy Influences Values Tech Generational Differences
- 14. Words To Live By
- 15. Words To Live By “Mom, if you help me clean up my toys, I’ll give you a sticker.”
- 18. Just because we are transmitting information does not mean it is being received!
- 19. “I failed a quiz because I didn’t realize he was teaching – I thought he was just talking.”
- 20. Research Based Methods Learners Are Read Hear - Lecture Passive Images & Audio-Visual View a Demonstration Participate in Discussion Active Hands-On Experience / Application Design / Create / Present / Teach Source: Sousa (2011) How the Brain Learns
- 22. “If I only had one hour to live I would spend it with my professor…
- 23. “If I only had one hour to live I would spend it with my professor… because he can make an hour seem like a lifetime”
- 24. The Brain is a Novelty Seeker Use varied training activities that actively involve learners. Source: Sousa (2011) How the Brain Learns & Svinicki (2004) Learning & Motivation
- 25. Stop For Processing Source: Bruff, D. (2009) Teaching with Classroom Response Systems
- 26. Poll #4 : My workplace training is highly varied and interactive. A Strongly Agree B Agree C C Neutral D Disagree E Strongly Disagree
- 27. Listening + Writing = Switch Tasking “The brain cannot carry out two cognitive processes simultaneously… Source: Sousa (2011) How the Brain Learns
- 28. Listening + Writing = Switch Tasking “The brain cannot carry out two cognitive processes simultaneously… what we refer to as multi-tasking is actually switch-tasking” Source: Sousa (2011) How the Brain Learns
- 29. V Listening + Writing = Switch Tasking ELEV TOR Dual Coding Information Processing Visual Input Taking Notes Verbal Input Source: Sousa (2011) How the Brain Learns
- 30. Vivid Images With Minimal Text
- 32. “She acted like she knew more than us.”
- 33. “This learning experience was very easy. I didn’t know what he was talking about most of the time, but I still made an A.”
- 34. Relevance
- 35. Relevance
- 37. Source: Duarte, N. (2010) Resonate
- 38. Trainee Mentor Source: Duarte, N. (2010) Resonate
- 39. Guide Trainees on a Hero’s Journey The Call Obstacles Trainee Hero Prevails Trainer Mentor Encourages Source: Duarte, N. (2010) Resonate
- 40. Create Relevance With A Call To Action Contrast the what is with how it could be. Source: Duarte, N. (2010) Resonate
- 41. What could be What is What could be What is What is
- 42. “She wants us to no how to spell.”
- 44. RELAXED Learning Environments Decline In Social Rules and Formality
- 46. Poll #5 : When asked to describe their ideal educator/trainer, which of the following did NOT make the top 5? A Approachable B Knowledgeable C C Flexible / Not Rigid D Nice / Caring / Friendly / Helpful E Alert To Whether Trainees Understand
- 47. Poll #5 : When asked to describe their ideal educator/trainer, which of the following did NOT make the top 5? A Approachable B Knowledgeable C C Flexible / Not Rigid D Nice / Caring / Friendly / Helpful E Alert To Whether Trainees Understand
- 48. Raised Central to their Parents Lives Most Relational Generation thus far Expect Us to Care & Connect with Them
- 49. Millennial learner comments suggest we have a rapport problem. “Not only is the book a better teacher…
- 50. Millennial learner comments suggest we have a rapport problem. “Not only is the book a better teacher… it also has a better personality!”
- 51. Millennials’ Ideal Educator/Trainer Countdown 5 Displays a sense of humor and is entertaining.
- 52. Millennials’ Ideal Educator/Trainer Countdown 4 Energetic, Enthusiastic and Positive.
- 53. Millennials’ Ideal Educator/Trainer Countdown 3 Open Minded and Flexible Not Rigid
- 54. Millennials’ Ideal Educator/Trainer Countdown 2 Alert As To Whether Learners Understand
- 55. Millennials’ Ideal Educator/Trainer Countdown 1 Nice, Friendly, Caring, He lpful and Approachable
- 56. Develop Positive Rapport. Every interaction we have with a learner / trainee will typically produce distance or produce closeness. There Is Little Neutrality
- 57. RELAXED Learning Environments Greatest challenge is not assisting them in achieving outcomes,
- 58. RELAXED Learning Environments Education is not the filling of a pail; it is the lighting of a fire. – W.B. Yeats
- 59. “So glad to be back in one of your classes. I forgot how great the energy in your class makes me feel.” Create A Positive Emotional Experience With Your Training Sessions
- 60. Ask Yourself… Are my best training days ahead of me, or behind me?
- 61. Summary of The New “R”s: Research Based Methods Relevance Relaxed Rapport
- 62. Case Study How Does Pep Boys Engage Learners?
- 63. Issues
- 64. Issues Incidents increasing • Shrink rate • Safety incidents
- 65. Issues Incidents increasing • Shrink rate • Safety incidents No retention • Knowledge gaps • No operational transfer
- 66. Solution
- 68. Solution Research-based • Bite-sized • Spaced-repetition Relevance • Personalized • Adaptive
- 69. Results Loss Prevention Shrink Safety Incidents & Claims An increase in calls to the Integrity Pays hot line of up to Inventory shrink reduced by over Despite growing headcount a reduced claim count of 60% 55% 45%
- 70. Results Loss Prevention Shrink Safety Incidents & Claims An increase in calls to the Integrity Pays hot line of up to Inventory shrink reduced by over Despite growing headcount a reduced claim count of 60% 55% 45% Over 19,000 Pep Boys Employees Engaged Daily
- 71. Questions & Answers cprice@daltonstate.edu | axonify.com/blog