This document provides an agenda and slides for a presentation on cloud and mobile computing. The presentation covers trends in cloud adoption and revenue, benefits of cloud computing, why businesses and IT are moving to the cloud, and a comparison of Google and Microsoft cloud productivity solutions. It discusses considerations for cloud deployment including security, compliance, cost, and flexibility. The presentation aims to help organizations get started with their cloud journey and choose the right cloud provider and solutions.

1. Thomas Moen
Director of Strategy and Innovation
tmoen@avtex.com
@cloudmovr
Cloud and Mobile Computing
5.16.2012

2. Agenda
• Who is this Guy?
• Why Cloud?
• Which Cloud?
– Current Trends
– What “they will say”
– Productivity Apps
• Getting to the Cloud
• Q&A

3. Total Mobile Units Worldwide

4. Total Cloud Revenue Worldwide
Billions
$400
$350
$300
$250
$200
$150
$100
$50
$0
2005 2010 2015 2020

6. Benefits of Cloud Computing

7. Why Others Are Moving to the Cloud?
What Business is saying: What IT is saying:
• Email/Collab is Too Expensive • We Hate Upgrading
• CapEx to OpEx • We Lack Skills/Retention
• Need Capability/Feature NOW! • Projects Require High ROI
• Consolidation of BUs • Need Predictable Spend
• Upgrades/Updates Kill Us • Need Enhanced Reliability
• New Sheriff in Town • Need Enhanced Security
• Merger or Acquisition • Deliver New Capabilities
• Applications Too Costly • We Like to Sleep
• Scale/Performance/Capacity
• Better Up-time
• Regulatory/Compliance Issue

8. Why I Believe in Cloud
Microsoft Online Helps Accelerate Your Journey

9. Others Believe in Cloud Productivity

10. Which Cloud for Productivity?

11. The Debate

12. Google Will Tell You…
• GAPE is easier to license than Microsoft
• GAPE is less expensive
• GAPE is secure
• GAPE is certified
• Microsoft's partner channel immature

13. What Microsoft Will Tell You…
• Google is in the ad business not C&C
• Google doesn't value privacy
• Google doesn't have feature parity
• Google often pulls the carpet (features) from under your feet
(users)
– Google health
– Google knol
– Google wave
– Google sync
• Google doesn't support offline experience richly enough
• Google is not less expensive
• Google hasn't really improved since launched docs
• Microsoft has 400,000 very mature partners

14. What I will tell you…

15. It is GREAT to Have Options…
• On Premise – services on premise
• Hosted – services hosted by someone else
• Segmented – host some users/apps, keep some
users/apps on premise
• Hybrid – some services, i.e., filtering, archive
encryption, are hosted. Azure Appliance or Azure
SQL

16. Plans - for All Your Employees

17. Big Questions…

18. Visibility and Control
Auditing reports
•
•
•

19. Security
• Understand physical compute resources
• What resources, and information will be
managed?
• Who manages them and how?
• Which controls are selected, and how are they
integrated into the overall cloud architecture?
• What compliance issues do you face?

20. Forefront Online Protection for Exchange Admin Center
Single Sign On from Exchange Control Panel

21. Protection and Compliance
Native Exchange archiving
•
•
•

22. Protection and Compliance
Retention policies and legal hold
•
•
•

23. Protection and Compliance
Integration with IRM services
•
•
•
•
•

24. Disbelief of Cost Savings

25. WHY HASN’T EVERYBODY
MOVED TO Cloud??

26. Compliance Adherence in Business
Productivity Online Suite
SAS-70 Type I EU Safe Harbor
(SSAE SOC 1 Type I)

27. Compliance Adherence in Office 365
FISMA
EU Model Clauses SAS-70 Type II
(SSAE SOC 1 Type II)
ISO 270001
Access to our “Trust Center”
SAS-70 Type I EU Safe Harbor
(SSAE SOC 1 Type I)
Data Processing Agreement
HIPAA/BAA

28. SharePoint Online 2007 –
Customer’s Requirements
• Infrastructure • GB Limits • Maintenance Costs
• Document management • •
Dev/Test/Training Environments Intranet Roadmap
• Search • Internal/External Access • Login(s)
• Legal • EU Privacy • 3rd Party Tools
Holds/Retention/eDiscovery • BI • Upgrade Roadmap
• Social Collaboration • Platform • Resource Needs
• Bandwidth / Network • Dashboards
• Language Packs • People Search
• Workflows • Security
• Records Center Management • Upgrades
• ISO • Architecture Flexibility
• Anywhere access • Up Front Costs
• AD Integration • Support Costs
• OSC Presence

29. SharePoint Online 2010 –
Customer’s Requirements
• 3rd Party Tools
• BI
• Bandwidth / Network

30. Exchange Online 2007 Concerns
Outlook 2003 support
Custom mobile device policies POP/IMAP
Unified Messaging Messaging Records Management
Customize OWA login page On-premise OCS voice/UM integration
Transport rules Server-side auto-forwarding
Journal to on-premise archive
Allow SMTP relay Application connectivity via older APIs
OWA multi-factor authentication Post-processing of outbound mail
Free/busy calendar sharing Cross-mailbox search PowerShell access
Exchange Management Console access
“Send as” capabilities
Public folders

31. Exchange 2010 Online
Outlook 2003 support
Application connectivity via older APIs
Public folders

32. Greatest Flexibility and Control
Google Microsoft
On Premise NO YES
Hosted YES YES
Segmented NO YES
Hybrid NO YES

33. Other Reasons to Consider O365
• Win Backs
Future of Productivity
• Features
• Training
• Employee Morale
• Support
• Collaboration
• Mobility
• Security
• “Complete” Offline
• HIPAA
• Cost

34. Win Back Customers

35. Cost
Google
• Google $50 per user per year Microsoft
• Plus AD Sync
• Plus ActiveSync
• Plus filtering
• YearlyClient
Plus $5,841,664.00 $3,385,860.00
Yearly/User $104.69* $60.67
Monthly/User $8.72 $5.05

36. Comprehensive Security &
Compliance Framework
Industry Standards and Regulations
Payment Card Industry Data Security Standard Media Ratings Council
Health Insurance Portability and Accountability Act Sarbanes-Oxley, etc.
Controls Framework Predictable Audit Schedule
Identify and integrate: Test effectiveness and assess risk
Regulatory requirements Attain certifications and attestations
Customer requirements Improve and optimize:
Assess and remediate: Examine root cause of non-
Eliminate or mitigate gaps in control compliance
design Track until fully remediated
Certification and Attestations
ISO/IEC 27001:2005 certification
Statement of Auditing Standard (SAS) 70 Type I and Type II attestations

37. Encourage You to Invest Time with
BOTH Privacy Documents
• http://www.google.com/intl/en/privacy/privacy-policy.html
we may collect and maintain information associated with those
messages, such as the phone number, the wireless carrier associated
with the phone number, the content of the message, and the date and
time of the transaction. We may use your email address to
communicate with you about our services.
• http://www.microsoft.com/online/legal/v2/?docid=18&langid=en-us

38. Case Studies & Tools/Resources

39. Where do we start?

40. Getting to the Cloud
• Understand Your Requirements – Get Ready
• Attend Technical Overview - Introduction
– Download the Deployment Planning Tool
– Download the Network Testing Tool
• Participate in two day SAW – Marriage
Counseling
• Start a POC – Living together
• Production Pilot - Marriage
• Migration Planning and Migration – Raising Kids
• Use – Empty-Nested Retirement

41. Your Journey to the Cloud
Capability &
Technical Fit
Legal &
Compliance
Security, Priv
acy, Data
Sovereignty
Business
Value
Governance
Transaction/
Procurement
Services &
Support
Partners
Outcomes:
Go / No Go
Decisions:

42. Moving to the Cloud
SharePoint
Email
Migration
Exchange
Dir Sync
CAS/HUB
Future
AD FS 2.0
State
AD Prep
Desktop
Prep
Current
State

43. You Decide to “Go It Alone”…
On the occasion of a Service Interrupting Event (SIE), Microsoft Online Services continuously updates the channels below
to provide you necessary information to manage your business. Microsoft Online Services strives to earn your business
and trust through our best in class service and ongoing communication.
Service Health Dashboard
The best location for Service Update information.
Updated regularly through any SIE and notifies you
of any upcoming planned maintenance.
Twitter
Feed is continuously updated as Facebook
SIE incidents occur. Get the latest updates, tips
http://twitter.com/#!/Office365 and more delivered straight to
your Facebook stream.
http://www.facebook.com/#!/
Community Blog office365
With access to forums, community, and
community, you’re always receiving the most
updated information.
http://community.office365.com/en-
us/default.aspx

44. Three Best Friends
http://www.microsoft.com/en- tmoen@avtex.com
us/download/confirmation.aspx?id=26509
@cloudmovr
http://technet.microsoft.com/en-
us/exdeploy2010/default.aspx#Index

45. How We Deliver
Intellectual Property
(Notification, Elle, Video Kiosk, Interaction Portal etc.)
Professional Services
Strategic Consulting
Integration Customization
Unified Contact
Portals CRM
SharePoint Comm. Center Dynamics
Lync ININ
Application Development
Infrastructure
(MS, WAN Op, SAN, DC, Gateway, etc.)

46. Our Mission
Our mission is to use our technology know-how
to enable our clients to deliver an exceptional
experience to their customers

47. A Portfolio of Optimized Interactions

48. Avtex Customers
. Avtex helps you deliver pleasing, productive and profitable interactions.

50. Updates SharePoint
• Enterprise Readiness
• Recycle Bin Enhancements
• External Sharing Gets a Broader Reach
• PDFs Handling Improvements

51. Other Updates
• Improving the sign-up form by removing the post sign-up
“continue” page
• New simplified service settings pages for small business (Plan P1)
customers
• Office 365 Shared Mailboxes Tool is now available
• An Updated Exchange Deployment Assistant including the Hybrid
Configuration Wizard is now available
• Adding support in four additional languages: Arabic, Polish, Thai
and Bahasa
• A new Exchange Online Migration Performance Guide is now
available
• Lync-to-Phone availability is planned for Q3 CY2012 (US/UK-only)
• User Soft Delete is now targeted for availability in July 2012

52. Microsoft Office 365 Value
* Access from mobile devices depends on carrier network quality and availability

53. Microsoft Office 365 Value
Instant
messaging
* Access from mobile devices depends on carrier network quality and availability

54. Microsoft Office 365 Value
* Access from mobile devices depends on carrier network quality and availability

55. Microsoft Office 365 Value
* Access from mobile devices depends on carrier network quality and availability

56. Microsoft Office 365 Value
* Access from mobile devices depends on carrier network quality and availability