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January 2019 / Page 0marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good Publishers
Will Save Digital
January 2019
Augustine Fou, PhD.
acfou [at] mktsci.com
212. 203 .7239
January 2019 / Page 1marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
January 2019 / Page 2marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good Publishers Don’t
Have a Fraud Problem
January 2019 / Page 3marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Local TV websites - clean
Great consistency in the data over long periods of time
January 2019 / Page 4marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Local radio websites - clean
Great consistency in the data over long periods of time
January 2019 / Page 5marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Magazine websites - clean
Great consistency in the data over long periods of time
January 2019 / Page 6marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good Publishers Don’t
Have a Privacy Problem
January 2019 / Page 7marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
1st Party … now “badtech”
“Then” 1995 “Now” 2015
Real human audiences who
came to your site – 1st party
“badtech” trackers hidden from
user, tracking w/o consent
January 2019 / Page 8marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Audiences stolen by badtech
specialized audience:
oncologists
jco.ascopubs.org
specialized audience can
be targeted elsewhere
“cookie matching”
(by placing javascript on your site)
January 2019 / Page 9marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Badtech Tax: 60-70% extracted
Source: WFA, April 2017
Source: ANA, May 2017
January 2019 / Page 10marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
hypertargeting
behavioral targeting
“Badtech” harms all parties
Good Publishers
(lower revenue, CPMs)
Consumers
(privacy violations)
Advertisers
(ad fraud, no outcomes)
Badtech
Industrial
Complex
Badtech
Industrial
Complex long tail sites
January 2019 / Page 11marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
What Needs to Change?
January 2019 / Page 12marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Key points
The scourge of “surveillance marketing” must be solved
1. Consumers need “digital clothes” (Doc Searls) so they
can signal and enforce their own privacy needs
2. Publishers need to take back control, win back trust
of users, reduce dependency on current “badtech”
and grow revenues
3. Advertisers need to understand that the long tail,
hypertargeting, and behavioral targeting are all
myths that don’t drive business outcomes –
therefore, stop “surveillance marketing”
January 2019 / Page 13marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Scarcity … vs unlim fake ads
Infinite quantities of digital ads can be created on real or fake sites
Unlike real billboards that
people actually drive by in
the physical world …
Limitless quantities of digital
ads can be created on fake
sites that humans never visit.
January 2019 / Page 14marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Myth of the long tail
Most people visit sites they know most; occasionally long tail ones
“There are numerous pieces of research on how even as people
accumulate hundreds of TV channels, they only watch seven. It's rather
commonly accepted that in a sea of millions of mobile apps, most people
stick to half a dozen.” http://www.businessinsider.com/the-advertising-industry-has-been-living-a-lie-2017-10
January 2019 / Page 15marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Myth of Hypertargeting
After 3 parameters, the matching audience gets really tiny
Female Male
18-25 13-17 25-34 35-49 50+
1. gender
2. age range
3. geographic location
50%
10%
2%
100 params?
300 params?
Starting Audience 100%
?
?
% of AudienceTargeting parameters
January 2019 / Page 16marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Myth of behavioral targeting
Ad tech sold the idea of deriving intent from web history
Outdoor
enthusiast?Male? Female?
“This works on simplistic examples, like the above. But when the list of sites grows
longer and more diverse, the assumptions used to derive data points, even gender, are
going to be less and less accurate. In fact, a recent study of online identifiers determined
that over 80% of the records were designated as BOTH male and female.”
Source: Yeah, Your Data’s Screwed
January 2019 / Page 17marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
(2018) Lotame purges bot profiles
“[LOTAME] purged 400
million of its over 4
billion profiles after
identifying them as
bots or otherwise
fraudulent accounts.
Lotame CEO Andy
Monfried estimated
that 40 percent of all
web traffic is fictional.”
Adweek, Feb 2018
January 2019 / Page 18marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Chase: -99% reach, no impact
“JPMorgan had already decided
last year to oversee its own
programmatic buying operation.
Advertisements for JPMorgan
Chase were appearing on about
400,000 websites a month. [But]
only 12,000, or 3 percent, led to
activity beyond an impression.
[Then, Chase] limited its display
ads to about 5,000 websites. We
haven’t seen any deterioration on
our performance metrics,” Ms.
Lemkau said.”
“99% reduction in ‘reach’ … Same Results.”
Source: NYTimes, March 29, 2017
(because it wasn’t real, human reach)
January 2019 / Page 19marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
P&G: cut $200M, no impact
“Once we got transparency, it
illuminated what reality was,” said
Mr. Pritchard. P&G then took matters
into its owns hands and voted with
its dollars, he said.”
“As we all chased the Holy Grail of
digital, self-included, we were
relinquishing too much control—
blinded by shiny objects,
overwhelmed by big data, and ceding
power to algorithms,” Mr. Pritchard
said.
Source: WSJ, March 2018
January 2019 / Page 20marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Human audiences are
scarce and valuable
January 2019 / Page 21marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
You get what you pay for ...
Low CPM sources result in
higher cost per human –
like 11X the cost.
Sources of different
quality send widely
different amounts of
humans to landing pages.
January 2019 / Page 22marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good Publishers vs “Badtech”
Ad Exchange Good Publisher Take-Away
Left after
Fees
60% 100% When buyers buy direct from publisher, 100%
of every dollar goes towards “working media”
Not Bots 74%
(avg NHT 26%)
97%
(avg NHT 3%)
Not bots, but doesn’t necessarily mean
humans. Buy direct from good publishers,
rather than use fraud detection tech to clean
up afterward.
Viewable 41% 91% Viewability is generally much higher in good
pubs than sites that belong to exchanges.
Not Ad
Blocked
80%
(avg 20% blocked)
100% Good publishers don’t call ads when ad is
active. This is confirmed when measuring in-ad.
Confirmed
Humans
16% 61% Good publishers have real content that real
humans want to read; so they have human
audiences. Also bots can’t make money going
there.
Productivity
of Ads
2% 54%
Buying from good publishers means your
dollar goes at least 27X further than buying
from programmatic sources. This is BEFORE
targeting and ad effectiveness.
January 2019 / Page 23marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Better media = better outcomes
Measure
Ads
Measure
Arrivals
Measure
Conversions
346
1743
5
156
A
B
30X more human
conversion events
• More arrivals
• Better quality
more humans (blue)
good publishers
low-cost media,
ad exchanges
January 2019 / Page 24marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Widely different relative quality
Campaign 1
• Blue means humans
• Red means bots Campaign 2
“increase spend on sources driving more humans
(blue); reduce spend on sources with more bots (red)”
January 2019 / Page 25marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Display 4
2,036 humans
human conversion rate
More humans = more outcomes
Site Traffic Conversions
8,482 818
4,216 humans
5%
human conversion rate
14,539 193
225 humans
9%
human conversion rate
2,248 23
168 humans
5%
human conversion rate
1,527 9
Display 3
Display 2
Display 1
Humans
40%
January 2019 / Page 26marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
How do you tell “good” from “other”?
Independent 3rd party certification provides trust and
assurance needed to distinguish good publishers from
other “sites that carry ads”
January 2019 / Page 27marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Never has there been a
bigger opportunity for
good publishers.
January 2019 / Page 28marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
How Do We Get There
from Here?
January 2019 / Page 29marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Roadmap
privacy violating privacy protectingneutral
SafeBrowser NetSafe
“digital clothing” for consumers
to signal their privacy policy
1. Publishers minimize
3rd party trackers -
Confiant
2. Shift impressions
from exchange back
to site - IPCPricing
3. Deploy ad server -
Revive
User Data
Exchange?
TrendMD
“if we’ve defeated
surveillance marketing,
there’d be no need”
“surveillance marketing” CustomerCommons
1. “protect users” 2. “protect publishers”
“Publishers take back control;
earn consumers trust back”
3. “win over advertisers”
January 2019 / Page 30marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Consumers enforce own privacy
User privacy policy versus 100s of privacy policies from 100s of sites
HIDDEN – block everything and hide me (VPN On)
PROTECTED – block everything (trackers and ads)
GREEN – block trackers, allow ads from sites I trust
OFF – allow everything (trackers and ads)
See: http://customercommons.org/
January 2019 / Page 31marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good publishers protect users
42 trackers
24.3s load time
8 trackers
1.3s load time
“minimize 3rd party javascript trackers on pages”
January 2019 / Page 32marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good publishers protect advertisers
On-Site measurement,
bots are still coming
In-Ad measurement, bots
and data centers filtered
11% red
-9% (filtered GIVT
and data centers)
2% red
“Filter data center traffic and not call the ads”
January 2019 / Page 33marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
“New Deal” – balances 3 parties
Good Publishers
(higher CPMs, revenue)
Consumers
(privacy respected)
Advertisers
(business outcomes)
January 2019 / Page 34marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
About the Author
January 2019 / Page 35marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Dr. Augustine Fou – Digital Marketer
2013
2014
Published slide decks and posts:
http://www.slideshare.net/augustinefou/presentations
https://www.linkedin.com/today/author/augustinefou
2016
2015
2017

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Good Publishers Will Save Digital Marketing v2019

  • 1. January 2019 / Page 0marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good Publishers Will Save Digital January 2019 Augustine Fou, PhD. acfou [at] mktsci.com 212. 203 .7239
  • 2. January 2019 / Page 1marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou
  • 3. January 2019 / Page 2marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good Publishers Don’t Have a Fraud Problem
  • 4. January 2019 / Page 3marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Local TV websites - clean Great consistency in the data over long periods of time
  • 5. January 2019 / Page 4marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Local radio websites - clean Great consistency in the data over long periods of time
  • 6. January 2019 / Page 5marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Magazine websites - clean Great consistency in the data over long periods of time
  • 7. January 2019 / Page 6marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good Publishers Don’t Have a Privacy Problem
  • 8. January 2019 / Page 7marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou 1st Party … now “badtech” “Then” 1995 “Now” 2015 Real human audiences who came to your site – 1st party “badtech” trackers hidden from user, tracking w/o consent
  • 9. January 2019 / Page 8marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Audiences stolen by badtech specialized audience: oncologists jco.ascopubs.org specialized audience can be targeted elsewhere “cookie matching” (by placing javascript on your site)
  • 10. January 2019 / Page 9marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Badtech Tax: 60-70% extracted Source: WFA, April 2017 Source: ANA, May 2017
  • 11. January 2019 / Page 10marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou hypertargeting behavioral targeting “Badtech” harms all parties Good Publishers (lower revenue, CPMs) Consumers (privacy violations) Advertisers (ad fraud, no outcomes) Badtech Industrial Complex Badtech Industrial Complex long tail sites
  • 12. January 2019 / Page 11marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou What Needs to Change?
  • 13. January 2019 / Page 12marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Key points The scourge of “surveillance marketing” must be solved 1. Consumers need “digital clothes” (Doc Searls) so they can signal and enforce their own privacy needs 2. Publishers need to take back control, win back trust of users, reduce dependency on current “badtech” and grow revenues 3. Advertisers need to understand that the long tail, hypertargeting, and behavioral targeting are all myths that don’t drive business outcomes – therefore, stop “surveillance marketing”
  • 14. January 2019 / Page 13marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Scarcity … vs unlim fake ads Infinite quantities of digital ads can be created on real or fake sites Unlike real billboards that people actually drive by in the physical world … Limitless quantities of digital ads can be created on fake sites that humans never visit.
  • 15. January 2019 / Page 14marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Myth of the long tail Most people visit sites they know most; occasionally long tail ones “There are numerous pieces of research on how even as people accumulate hundreds of TV channels, they only watch seven. It's rather commonly accepted that in a sea of millions of mobile apps, most people stick to half a dozen.” http://www.businessinsider.com/the-advertising-industry-has-been-living-a-lie-2017-10
  • 16. January 2019 / Page 15marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Myth of Hypertargeting After 3 parameters, the matching audience gets really tiny Female Male 18-25 13-17 25-34 35-49 50+ 1. gender 2. age range 3. geographic location 50% 10% 2% 100 params? 300 params? Starting Audience 100% ? ? % of AudienceTargeting parameters
  • 17. January 2019 / Page 16marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Myth of behavioral targeting Ad tech sold the idea of deriving intent from web history Outdoor enthusiast?Male? Female? “This works on simplistic examples, like the above. But when the list of sites grows longer and more diverse, the assumptions used to derive data points, even gender, are going to be less and less accurate. In fact, a recent study of online identifiers determined that over 80% of the records were designated as BOTH male and female.” Source: Yeah, Your Data’s Screwed
  • 18. January 2019 / Page 17marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou (2018) Lotame purges bot profiles “[LOTAME] purged 400 million of its over 4 billion profiles after identifying them as bots or otherwise fraudulent accounts. Lotame CEO Andy Monfried estimated that 40 percent of all web traffic is fictional.” Adweek, Feb 2018
  • 19. January 2019 / Page 18marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Chase: -99% reach, no impact “JPMorgan had already decided last year to oversee its own programmatic buying operation. Advertisements for JPMorgan Chase were appearing on about 400,000 websites a month. [But] only 12,000, or 3 percent, led to activity beyond an impression. [Then, Chase] limited its display ads to about 5,000 websites. We haven’t seen any deterioration on our performance metrics,” Ms. Lemkau said.” “99% reduction in ‘reach’ … Same Results.” Source: NYTimes, March 29, 2017 (because it wasn’t real, human reach)
  • 20. January 2019 / Page 19marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou P&G: cut $200M, no impact “Once we got transparency, it illuminated what reality was,” said Mr. Pritchard. P&G then took matters into its owns hands and voted with its dollars, he said.” “As we all chased the Holy Grail of digital, self-included, we were relinquishing too much control— blinded by shiny objects, overwhelmed by big data, and ceding power to algorithms,” Mr. Pritchard said. Source: WSJ, March 2018
  • 21. January 2019 / Page 20marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Human audiences are scarce and valuable
  • 22. January 2019 / Page 21marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou You get what you pay for ... Low CPM sources result in higher cost per human – like 11X the cost. Sources of different quality send widely different amounts of humans to landing pages.
  • 23. January 2019 / Page 22marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good Publishers vs “Badtech” Ad Exchange Good Publisher Take-Away Left after Fees 60% 100% When buyers buy direct from publisher, 100% of every dollar goes towards “working media” Not Bots 74% (avg NHT 26%) 97% (avg NHT 3%) Not bots, but doesn’t necessarily mean humans. Buy direct from good publishers, rather than use fraud detection tech to clean up afterward. Viewable 41% 91% Viewability is generally much higher in good pubs than sites that belong to exchanges. Not Ad Blocked 80% (avg 20% blocked) 100% Good publishers don’t call ads when ad is active. This is confirmed when measuring in-ad. Confirmed Humans 16% 61% Good publishers have real content that real humans want to read; so they have human audiences. Also bots can’t make money going there. Productivity of Ads 2% 54% Buying from good publishers means your dollar goes at least 27X further than buying from programmatic sources. This is BEFORE targeting and ad effectiveness.
  • 24. January 2019 / Page 23marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Better media = better outcomes Measure Ads Measure Arrivals Measure Conversions 346 1743 5 156 A B 30X more human conversion events • More arrivals • Better quality more humans (blue) good publishers low-cost media, ad exchanges
  • 25. January 2019 / Page 24marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Widely different relative quality Campaign 1 • Blue means humans • Red means bots Campaign 2 “increase spend on sources driving more humans (blue); reduce spend on sources with more bots (red)”
  • 26. January 2019 / Page 25marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Display 4 2,036 humans human conversion rate More humans = more outcomes Site Traffic Conversions 8,482 818 4,216 humans 5% human conversion rate 14,539 193 225 humans 9% human conversion rate 2,248 23 168 humans 5% human conversion rate 1,527 9 Display 3 Display 2 Display 1 Humans 40%
  • 27. January 2019 / Page 26marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou How do you tell “good” from “other”? Independent 3rd party certification provides trust and assurance needed to distinguish good publishers from other “sites that carry ads”
  • 28. January 2019 / Page 27marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Never has there been a bigger opportunity for good publishers.
  • 29. January 2019 / Page 28marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou How Do We Get There from Here?
  • 30. January 2019 / Page 29marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Roadmap privacy violating privacy protectingneutral SafeBrowser NetSafe “digital clothing” for consumers to signal their privacy policy 1. Publishers minimize 3rd party trackers - Confiant 2. Shift impressions from exchange back to site - IPCPricing 3. Deploy ad server - Revive User Data Exchange? TrendMD “if we’ve defeated surveillance marketing, there’d be no need” “surveillance marketing” CustomerCommons 1. “protect users” 2. “protect publishers” “Publishers take back control; earn consumers trust back” 3. “win over advertisers”
  • 31. January 2019 / Page 30marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Consumers enforce own privacy User privacy policy versus 100s of privacy policies from 100s of sites HIDDEN – block everything and hide me (VPN On) PROTECTED – block everything (trackers and ads) GREEN – block trackers, allow ads from sites I trust OFF – allow everything (trackers and ads) See: http://customercommons.org/
  • 32. January 2019 / Page 31marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good publishers protect users 42 trackers 24.3s load time 8 trackers 1.3s load time “minimize 3rd party javascript trackers on pages”
  • 33. January 2019 / Page 32marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good publishers protect advertisers On-Site measurement, bots are still coming In-Ad measurement, bots and data centers filtered 11% red -9% (filtered GIVT and data centers) 2% red “Filter data center traffic and not call the ads”
  • 34. January 2019 / Page 33marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou “New Deal” – balances 3 parties Good Publishers (higher CPMs, revenue) Consumers (privacy respected) Advertisers (business outcomes)
  • 35. January 2019 / Page 34marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou About the Author
  • 36. January 2019 / Page 35marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Dr. Augustine Fou – Digital Marketer 2013 2014 Published slide decks and posts: http://www.slideshare.net/augustinefou/presentations https://www.linkedin.com/today/author/augustinefou 2016 2015 2017