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Social Media
      for
Social Change
  Presented by Simon Young
     Catalyst/Cofounder
            iJump
2003
“mental health gains
    will be minimal if the
    person lives in a
    hostile and uninformed
    community”
    - 1996 Mason Report




Photo by D Sharon Pruitt
Two goals:
• Create supportive environment for people
  with mental illness
• Bring down barriers of stigma and
  discrimination
Phase One (2000)


• Raising awareness
• Getting people talking and thinking
• Featured famous, aspirational NZers
Phase two (2001->)
• Strengthen positive public attitudes
• Improve public understanding/acceptance
• Improve understanding of impact of mental
  illness
• Create dialogue
• Counter negative stereotypes
Phase 2 (contd)


• Encourage people working in mental health
  sector
• Create a positive platform for policy change
Facts

• 1 in 5 NZers suffer from mental illness
• Most NZers discriminate through
  ignorance, not malice
• Maori and Pacific Island views need to be
  addressed differently
To significantly reduce discrimination ...
    education is not enough... litigation is not enough.

          multi-stranded,
What is required are

   persistent strategies.                              ”
                         Liz Sayce
Multi-Stranded
(more than mass media)
• Relationships built with 26 regionally-based
  organisations around NZ
• Included 11 Maori-based orgs
• Included 3 Pacific Peoples orgs
• Local relationships = local media coverage
2002 campaign

• Focus on friendships
• TV for mainstream audience
• Targeted radio for Maori/Pacific Island
  audience
Multi-stranded

• Training for other government agencies
• Relationships with journalists
• Media training for spokespeople
• Newsletter for influencer groups
A Beautiful Mind
  Movie tie-in
Success
• 87% “people with mental illness can lead a
  normal life”
• 80% “I am more accepting of people with
  mental illness”
• 93% “mental illness can happen to anyone”
• 79% unprompted ad recall
• 60% discussed advertising with others
Since then...

• website: likeminds.org.nz
• national contractors: events, training,
  freephone service
• regional providers: workshops, promotional
  events, developing policies and procedures
2008 Effie Awards
• Won the grand award for “sustained
  success”
• Other results:
 • Acceptance levels improving
 • Documentaries resulting from campaigns
 • More people seeking help
 • WHO recognises best practice
Success secrets?

• Strong, simple message
• Relationship-building with key stakeholders/
  influencers
• Conversational focus
• Acknowledging larger context
Online


• Lots of online resources
• But not much social media - yet
Conversation


• How could they do this better?
Other social media/
social change initiatives

• The LowDown
• Internet Blackout
• Twestival
• Givealittle
LowDown

• Web-based
• Interactive
• Music/Pop culture
• Why not social media?
#blackout bingo

if all the avatars are black, yell

      “COPYWRONG!”
Protest on parliament
Blackout


• Grassroots
• Simple, clear idea
• Easy to take action
Twestival


• Global
• Easy to be involved
• Automated
Givealittle


• Platform for individuals
• Can be a ‘hub’ for other social media activity
How would you do it?
      Simon Young
   Catalyst/Cofounder
   simon@ijump.co.nz

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Social Media and Social Change in New Zealand

  • 1. Social Media for Social Change Presented by Simon Young Catalyst/Cofounder iJump
  • 3. “mental health gains will be minimal if the person lives in a hostile and uninformed community” - 1996 Mason Report Photo by D Sharon Pruitt
  • 4. Two goals: • Create supportive environment for people with mental illness • Bring down barriers of stigma and discrimination
  • 5. Phase One (2000) • Raising awareness • Getting people talking and thinking • Featured famous, aspirational NZers
  • 6. Phase two (2001->) • Strengthen positive public attitudes • Improve public understanding/acceptance • Improve understanding of impact of mental illness • Create dialogue • Counter negative stereotypes
  • 7. Phase 2 (contd) • Encourage people working in mental health sector • Create a positive platform for policy change
  • 8. Facts • 1 in 5 NZers suffer from mental illness • Most NZers discriminate through ignorance, not malice • Maori and Pacific Island views need to be addressed differently
  • 9. To significantly reduce discrimination ... education is not enough... litigation is not enough. multi-stranded, What is required are persistent strategies. ” Liz Sayce
  • 10. Multi-Stranded (more than mass media) • Relationships built with 26 regionally-based organisations around NZ • Included 11 Maori-based orgs • Included 3 Pacific Peoples orgs • Local relationships = local media coverage
  • 11. 2002 campaign • Focus on friendships • TV for mainstream audience • Targeted radio for Maori/Pacific Island audience
  • 12. Multi-stranded • Training for other government agencies • Relationships with journalists • Media training for spokespeople • Newsletter for influencer groups
  • 13. A Beautiful Mind Movie tie-in
  • 14. Success • 87% “people with mental illness can lead a normal life” • 80% “I am more accepting of people with mental illness” • 93% “mental illness can happen to anyone” • 79% unprompted ad recall • 60% discussed advertising with others
  • 15. Since then... • website: likeminds.org.nz • national contractors: events, training, freephone service • regional providers: workshops, promotional events, developing policies and procedures
  • 16. 2008 Effie Awards • Won the grand award for “sustained success” • Other results: • Acceptance levels improving • Documentaries resulting from campaigns • More people seeking help • WHO recognises best practice
  • 17. Success secrets? • Strong, simple message • Relationship-building with key stakeholders/ influencers • Conversational focus • Acknowledging larger context
  • 18. Online • Lots of online resources • But not much social media - yet
  • 19.
  • 20.
  • 21. Conversation • How could they do this better?
  • 22. Other social media/ social change initiatives • The LowDown • Internet Blackout • Twestival • Givealittle
  • 23.
  • 24.
  • 25. LowDown • Web-based • Interactive • Music/Pop culture • Why not social media?
  • 26.
  • 27.
  • 28.
  • 29.
  • 30. #blackout bingo if all the avatars are black, yell “COPYWRONG!”
  • 32.
  • 33.
  • 34. Blackout • Grassroots • Simple, clear idea • Easy to take action
  • 35.
  • 36.
  • 37. Twestival • Global • Easy to be involved • Automated
  • 38.
  • 39.
  • 40. Givealittle • Platform for individuals • Can be a ‘hub’ for other social media activity
  • 41. How would you do it? Simon Young Catalyst/Cofounder simon@ijump.co.nz