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The Documents of Freedom:
Establishing Policies That Protect
      Intellectual Freedom

    Ohio Library Council Intellectual Freedom Committee
                 OLC Convention and Expo
                  Friday, October 28, 2011
                       Amy Switzer
               Shaker Heights Public Library
                    Jeff Regensburger
                   Worthington Libraries
What is intellectual freedom?



                     Seek and receive
Every individual’s
                     information from
      right
                     all points of view


Free access to all     Applies to all
 expressions of       areas of library
      ideas               service
What policies are we talking about?


Internet and computer use

Collection development

Meeting rooms

Display of community information

Patron privacy and confidentiality

Inquiries from law enforcement
Why are they important?



Rationale for   Instruct how
                                Authority and
the library's     to handle
                                accountability
  position        situations

Checks and      Ensure equity   Educate staff
 balances         of access     and patrons
Internet and Computer Use Policies



     Reasonable
                    • Time, place, and manner
     restrictions
                    • Obscene
    No unlawful     • Child pornography
      purposes      • “Harmful to minors”
                    • Other illegal things

 Privacy of users   • Protect confidentiality
     Everyone is
 responsible for    • Parents/guardians responsible for minors
what they access
Collection Development/Selection Policies


                          • Service Policy
            Consider      • Collection Specifications
                          • Current Selection Needs



                          • Goals for Acquiring
                            Material
                          • Responsibility
             Include      • Criteria
                          • Selection Procedures
                          • Reconsideration of
                            Material
Requests for Reconsideration



  Why do I      • Consistency for both patrons and staff
                • Resolve misunderstandings
need a formal   • Reduce incidents of conflict
  process?      • Protect the library from litigation




What should     • Written complaint form
                • Review process
be included?    • Notify governing body about complaint
Patron Privacy and Confidentiality



It’s the law! ORC §149.432

Covers a record in any form that is maintained by
the library and contains info that :
•Is required to be eligible to use the library or borrow
 materials.
•Identifies someone as having requested material/info on a
 specific subject.
When can we release information?



                            To            With subpoena,
To the individual    parents/guardians   search warrant, or
                     of minor children      court order


          Law enforcement
                                    Library
            officer - public
                                 administrative
           safety in exigent
                                   purposes
            circumstances
What about our internal process?



How           What ID is required for adults? For children?
information
will be       What about over the phone?
released?     What about lost/stolen cards?

What about    Staff access customer information as permitted by law
staff
access?
              Staff who are customers are entitled to confidentiality
Inquiries from Law Enforcement



 September 11th
                    Section 215 of
  and the USA
                   the Patriot Act
   Patriot Act

                     The Ohio
 Library Code of
                   Revised Code
      Ethics
                      149.432
How do I prepare for a visit from
            law enforcement?


Create a privacy policy

Have a written procedure for staff

Make sure staff and Board know the procedure and the law

Don't create unnecessary records

Don't save records that aren't essential to the operation of the library

Be aware of information on public view
Law enforcement has arrived –
                what do I do?



In advance:        During a visit:
•Decide who will   •Ask for
 handle these       identification           Foreign
 requests          •Refer the official     Intelligence
•Backup plan for    to the library                          Next steps
                                         Surveillance Act
 removal of         director
 equipment         •Is there a court
                                              (FISA)
                    order? (Subpoena?
                    Search warrant?)
Meeting Room Policies



Explain scope and                              Be
 purpose of the        Be inclusive     viewpoint/content
  meeting room                               neutral



           Apply the same        You can have
           standard to all        some rules
Displays of Community Information
           and Exhibit Space



Explain scope and purpose

Be inclusive

Be viewpoint/content neutral

Cover free newspapers, periodicals, & voter or campaign info
Conclusion, Questions, and Contacts



Amy Switzer, Shaker Heights Public Library
 • aswitzer@shakerlibrary.org

Jeff Regensburger, Worthington Libraries
 • jregensb@worthingtonlibraries.org

Online
 • http://www.olc.org/IntellectualFreedom.asp

On Twitter:
 • http://twitter.com/olcif
Resources and Sample Policies



http://www.olc.org/policies.asp (OLC)

http://www.ala.org/ala/aboutala/offices/oif/iftoolkits/intellectual.cfm (ALA)

http://dpi.state.wi.us/pld/policies.html (Wisconsin)

http://midhudson.org/department/member_information/library_policies.htm
(Mid-Hudson)

http://www.webjunction.org/policies-procedures (Webjunction)

http://www.mrsc.org/subjects/infoserv/publiclib/libpolicy.aspx?r=1
(Washington State)
Handouts
are online.
http://tinyurl.com/3ftxl65

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Documents of Freedom: Establishing Policies That Protect Intellectual Freedom

  • 1. The Documents of Freedom: Establishing Policies That Protect Intellectual Freedom Ohio Library Council Intellectual Freedom Committee OLC Convention and Expo Friday, October 28, 2011 Amy Switzer Shaker Heights Public Library Jeff Regensburger Worthington Libraries
  • 2. What is intellectual freedom? Seek and receive Every individual’s information from right all points of view Free access to all Applies to all expressions of areas of library ideas service
  • 3. What policies are we talking about? Internet and computer use Collection development Meeting rooms Display of community information Patron privacy and confidentiality Inquiries from law enforcement
  • 4. Why are they important? Rationale for Instruct how Authority and the library's to handle accountability position situations Checks and Ensure equity Educate staff balances of access and patrons
  • 5. Internet and Computer Use Policies Reasonable • Time, place, and manner restrictions • Obscene No unlawful • Child pornography purposes • “Harmful to minors” • Other illegal things Privacy of users • Protect confidentiality Everyone is responsible for • Parents/guardians responsible for minors what they access
  • 6. Collection Development/Selection Policies • Service Policy Consider • Collection Specifications • Current Selection Needs • Goals for Acquiring Material • Responsibility Include • Criteria • Selection Procedures • Reconsideration of Material
  • 7. Requests for Reconsideration Why do I • Consistency for both patrons and staff • Resolve misunderstandings need a formal • Reduce incidents of conflict process? • Protect the library from litigation What should • Written complaint form • Review process be included? • Notify governing body about complaint
  • 8. Patron Privacy and Confidentiality It’s the law! ORC §149.432 Covers a record in any form that is maintained by the library and contains info that : •Is required to be eligible to use the library or borrow materials. •Identifies someone as having requested material/info on a specific subject.
  • 9. When can we release information? To With subpoena, To the individual parents/guardians search warrant, or of minor children court order Law enforcement Library officer - public administrative safety in exigent purposes circumstances
  • 10. What about our internal process? How What ID is required for adults? For children? information will be What about over the phone? released? What about lost/stolen cards? What about Staff access customer information as permitted by law staff access? Staff who are customers are entitled to confidentiality
  • 11. Inquiries from Law Enforcement September 11th Section 215 of and the USA the Patriot Act Patriot Act The Ohio Library Code of Revised Code Ethics 149.432
  • 12. How do I prepare for a visit from law enforcement? Create a privacy policy Have a written procedure for staff Make sure staff and Board know the procedure and the law Don't create unnecessary records Don't save records that aren't essential to the operation of the library Be aware of information on public view
  • 13. Law enforcement has arrived – what do I do? In advance: During a visit: •Decide who will •Ask for handle these identification Foreign requests •Refer the official Intelligence •Backup plan for to the library Next steps Surveillance Act removal of director equipment •Is there a court (FISA) order? (Subpoena? Search warrant?)
  • 14. Meeting Room Policies Explain scope and Be purpose of the Be inclusive viewpoint/content meeting room neutral Apply the same You can have standard to all some rules
  • 15. Displays of Community Information and Exhibit Space Explain scope and purpose Be inclusive Be viewpoint/content neutral Cover free newspapers, periodicals, & voter or campaign info
  • 16. Conclusion, Questions, and Contacts Amy Switzer, Shaker Heights Public Library • aswitzer@shakerlibrary.org Jeff Regensburger, Worthington Libraries • jregensb@worthingtonlibraries.org Online • http://www.olc.org/IntellectualFreedom.asp On Twitter: • http://twitter.com/olcif
  • 17. Resources and Sample Policies http://www.olc.org/policies.asp (OLC) http://www.ala.org/ala/aboutala/offices/oif/iftoolkits/intellectual.cfm (ALA) http://dpi.state.wi.us/pld/policies.html (Wisconsin) http://midhudson.org/department/member_information/library_policies.htm (Mid-Hudson) http://www.webjunction.org/policies-procedures (Webjunction) http://www.mrsc.org/subjects/infoserv/publiclib/libpolicy.aspx?r=1 (Washington State)