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PSB
Public Sector Banks
   21 Banks in this categories
   Few associate banks also termed as PSB like SBBJ
   State Bank of India is market leader
   SBI style of performance appraisal system has set benchmark for
    rest PSB’s.
Allahabad Bank
It has introduced a PAS that aims in helping officers to:
     Identify their strengths and weaknesses
     Encourage improvement of performance on the job.


Indian Overseas Bank
It has a PAS in which branch manager gives self
appraisal on
 basis of:
     Business growth
     Customer service
     Internal administration
     Training requirements
Union Bank of India
It has a PAS in which the reporting officer is required to
assess each of his appraise officers on basis of :
     Technical skills
     Human skills
     Conceptual skills
 All these are defined for different categories of roles
  and the assessment has to be made on five-point
  scale
Punjab National Bank
It has a PAS which primarily contains
     A development–oriented appraisal form
     Ten different formats available for ten different categories of
      employees
Bank of Baroda
Employee performance management system
    A new Performance Management system has been formulated and
     implemented for all officers w.e.f. 2009-10 onwards.
     The new system enables a holistic approach to the issue of managing
     performance a
    Does not limit to only an appraisal.
    It starts from performance planning and Goal-setting and takes it
     forward into performance review discussions, feedback and
     development.
    The new system is business-linked, highly objective and fully
     transparent, with individuals owning and managing their own
     performance themselves
State Bank of India
   When ? Performance Appraisal is done yearly
   By Whom ? Immediate Supervisor generally Branch Manager
   How? Organization give each employee ratings on scale of 100 for
    few predefined aspects
   Fixed Increments
     Once a year for un-educated
     Twice a year for educated
State Bank of India                               Contd..

Aspects on which an Employee is rated are:
   Behavior
   Assistance and Implementation of Guidelines
   Critical Performances
   Work Analysis
   Responsibility and Risk Taking
   Self Improvement and skills
   Sincerity
   Integrity
   Discipline
   Attendance
   Punctuality
State Bank of India                          Contd..

Aspects on which an Employee is rated are:
 Commitment
 Customer feedback



“There is no demotion in SBI but the employee may not be
  given any additional benefits if he does not meet the
  expectations of the top management by his performance
  ”
State Bank of India                                       Contd..

o   To conclude, the current Performance Appraisal process in SBI uses
    a combination of traditional and modern methods which includes
        Straight ranking method
        Essay appraisal method
        Confidential reporting
        Critical incidents method
        Assessment centers
        Behaviorally anchored rating scales
        Human resources accounting method
        360 degree performance appraisal method.
o   For promotion purpose, the performance appraisal letter for the past
    four years is referred from which the 3 best appraisals are chosen
Major Drawbacks in PSB
o   Most of the performance appraisal system are annually conducted
    which are historic in nature and documents the past events.
o   Study of the format of annual appraisal of many of the PSBs reveal
    that they are basically uniform in character with emphasis in
    historical events and little or no importance for future growth.
o   In comparison with the new generation banks and progressive
    organizations, the appraisal system in PSBs, thus, is basically
    dysfunctional.

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Psb

  • 1. PSB
  • 2. Public Sector Banks  21 Banks in this categories  Few associate banks also termed as PSB like SBBJ  State Bank of India is market leader  SBI style of performance appraisal system has set benchmark for rest PSB’s.
  • 3. Allahabad Bank It has introduced a PAS that aims in helping officers to:  Identify their strengths and weaknesses  Encourage improvement of performance on the job. Indian Overseas Bank It has a PAS in which branch manager gives self appraisal on basis of:  Business growth  Customer service  Internal administration  Training requirements
  • 4. Union Bank of India It has a PAS in which the reporting officer is required to assess each of his appraise officers on basis of :  Technical skills  Human skills  Conceptual skills All these are defined for different categories of roles and the assessment has to be made on five-point scale Punjab National Bank It has a PAS which primarily contains  A development–oriented appraisal form  Ten different formats available for ten different categories of employees
  • 5. Bank of Baroda Employee performance management system  A new Performance Management system has been formulated and implemented for all officers w.e.f. 2009-10 onwards.  The new system enables a holistic approach to the issue of managing performance a  Does not limit to only an appraisal.  It starts from performance planning and Goal-setting and takes it forward into performance review discussions, feedback and development.  The new system is business-linked, highly objective and fully transparent, with individuals owning and managing their own performance themselves
  • 6. State Bank of India  When ? Performance Appraisal is done yearly  By Whom ? Immediate Supervisor generally Branch Manager  How? Organization give each employee ratings on scale of 100 for few predefined aspects  Fixed Increments  Once a year for un-educated  Twice a year for educated
  • 7. State Bank of India Contd.. Aspects on which an Employee is rated are:  Behavior  Assistance and Implementation of Guidelines  Critical Performances  Work Analysis  Responsibility and Risk Taking  Self Improvement and skills  Sincerity  Integrity  Discipline  Attendance  Punctuality
  • 8. State Bank of India Contd.. Aspects on which an Employee is rated are:  Commitment  Customer feedback “There is no demotion in SBI but the employee may not be given any additional benefits if he does not meet the expectations of the top management by his performance ”
  • 9. State Bank of India Contd.. o To conclude, the current Performance Appraisal process in SBI uses a combination of traditional and modern methods which includes  Straight ranking method  Essay appraisal method  Confidential reporting  Critical incidents method  Assessment centers  Behaviorally anchored rating scales  Human resources accounting method  360 degree performance appraisal method. o For promotion purpose, the performance appraisal letter for the past four years is referred from which the 3 best appraisals are chosen
  • 10. Major Drawbacks in PSB o Most of the performance appraisal system are annually conducted which are historic in nature and documents the past events. o Study of the format of annual appraisal of many of the PSBs reveal that they are basically uniform in character with emphasis in historical events and little or no importance for future growth. o In comparison with the new generation banks and progressive organizations, the appraisal system in PSBs, thus, is basically dysfunctional.