2. 1. Be original, but don’t be
obsessed
with originality. We’re in the
business to create
stuff that works, not stuff that
impresses other creatives.
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3. 2. We’re not in the
entertainment business,
but in the business business.
Beauty is a means not an end to
itself.
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5. 4. Awareness metrics are
utter crap.
I am aware of Hitler, but I’m not
a nazi. Have more ambition with
what you measure.
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6. 5. Producing crap takes just
about
as much time and effort as
producing
stuff that’s good or better.
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7. 6. Temper your ego.
We’re in the business of helping
our clients to score. Never
forget that.
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8. 7. If you wouldn’t share the
idea
with your FB friends, then
the idea just isn’t good enough.
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9. 8. First contribute to the
success
of SUE and SUE will contribute
to yours. The other way around
never works.
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10. 9. There is no such thing as
highly talented people with an
ego.
In a creative agency, the group
is more
important than the individual.
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12. 11. Great ideas get born in
the intersection
between our know-how
and those of our clients. Try to
create
as much opportunities for
intersections.
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13. 12. There’s great power in
postponing the conclusion.
Postponing a conclusion is
creating the space for new ideas
to emerge. A bit like in sex.
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14. 13. Producers are the real
heroes
of the agency. Worship them.
They
get things done.
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15. 14. Great ideas require a
creative process. Protect
this process, both against
yourself, your colleagues
and your clients. Sometimes this
implies protecting a client from
screwing up things. Clients will
never blame you for trying to
protect
16. 15. Be tapped into digital
culture.
The internet is one gigantic
ocean of
ideas, memes and stories that
spread.
Make sure you know what gets
people excited. It’s the essence
of your job.
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17. 16. Don’t be modest.
Modesty never blows people
away. And False
modesty is ego in disguise. Be
eager.
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18. 17. An idea for an idea is not
an idea: prototype your idea and
ask others
what they think and feel.
Always look for ways to make
the idea better.
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19. 18. Embrace failure and
critics.
It’s really OK to come up with
bad ideas.
They sometimes form the basis
for a brilliant idea.
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20. 19. Do everything you can to
protect
the creative climate: a great
creative process
is a jam session. Soloists often
ruin
a good jam session.
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21. 20. We design behavior.
Worship behavioral experts such
as persuasion designers,
behavioral economists, game
designers
and analytic ninjas.
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22. SUE AMSTERDAM
@SUEAMSTERDAM
HELLO@SUEAMSTERDAM.COM
WWW.SUEAMSTERDAM.COM
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