The meaning of communication: Jacqui Gatehouse

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Association for Project Management

Working together for success, 14th October 2013

Tecnologia Negócios

The Meaning of Communication is
the Reponse You Get!

Jacqui Gatehouse, PhD
GATEHOUSE THIRTEEN

• Overall posture
–Spine angle

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Head
Arms/legs
Facial expression
Gestures
Breathing
Movements

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Speed
Volume
Pitch
Tone
Speech
patterns
• Quality
–Rhythm
–Musicality

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Key words
Phrases
Metaphors
Common
experiences
• Big picture vs
details
• Portion size

• Voice
• Speed
• Volume
• Tone

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Breathing
Key words
Phrases
Metaphors
Speech
patterns

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Greeting
Length
Detail
Sentence
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Length
Complexity

• Tone
• Language
• Sign off

http://gatehouse13.com
jacqui@gatehouse13.com
Twitter: @jacquigatehouse

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