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Four Seasons of Risk

 6th February 2013

 Risk Identification

    Steve Smith
Basis of discussion
 You have a PRAM Guide, so I will not summarise
  that
 I will not address why we need RM

 I will focus on dimensions of risk identification,
  largely drawn from experience, that may help to
  shape your thinking and approach…
 or at least stimulate debate!
Identification Topics
 Context
 Techniques
 Approach
 Timing
 Framework
 Case Studies
 Conclusions
Project Success Criteria
 Before you start…
 Understand the Aims and Requirements
   – Use them as context to check whether identified risks and
     opportunities can feasibly impact the project
 Understand the boundaries/drivers
   – What can the project control/influence?
   – What does the business/organisation control?
   – What is beyond the boundary?
   – Assumptions & Dependencies cross the boundary
Risk Identification
 The important foundation
   – Obvious; but get this wrong and all subsequent RM
     activities could be undermined
 Many Standards and RM literature such as the PRAM
  Guide provide a comprehensive range of tools and
  techniques
   – Important to select those that are right for your project and
     organisation
   – Don’t use them all, but use more than one
Characteristics of Identification
 Start top down – use any ‘breakdown structures’ with prompt
  lists
 Use a few complimentary techniques
 Use understandable terminology
    – The Stakeholder Test
 Visualise future situations
    – Stage/phase reviews
 Use learned experience (not just checklists)
    – relevant to the business
 Group risks together if ownership and cause is similar
When to Identify Risks?
 Many studies (and experience) shows that
  risks are introduced or missed in the bid or
  proposal phase
 Risk identification usually focuses on ‘the
  project’, but the project really starts at
  ‘Gate 1’, the decision to bid
   – Early risk/opportunity identification can
     guide the bid phase
   – Include ‘bid risk’, not just ‘project risk’
PESTLE
 Root cause analysis of risk impact events
  often exposes ‘environmental’ factors
 The PESTLE analysis tool can be useful for
  framing risk identification
 Three cases are given as examples of
  impacts that could have been avoided if the
  business or project environment had been
  considered early enough…
Case 1: Resource Costs
 Recent ME metro project
 Assumption that resources could be deployed from
  subsidiary in neighbouring country
 No-one checked that it was viable
 In fact, the foreign nationals were not ‘welcome’
  and European replacements were 2.5 x budget
 PeStle!
Case 2: Requirements
 Recent ME international airport project
 Understanding of interface between own Contract
  Package scope and others CP scope was not
  complete
 ~€2M hardware scope not included in budget or
  plans
 IT specialists were unfamiliar with construction
  practices and works
 pesTle!
Case 3: Accessibility
 G8 nuclear security project
 Assumption that foreign contractors could operate in
  Russia
 In fact only Russian-certificated organisations are
  licenced to carry out ‘work’
 Several programmes had to be reconfigured and re-
  tendered causing significant delays and rework costs
 pestLe!
…and remember



   ‘What gets measured, gets managed.’
…and remember



  ‘What gets measured, gets managed

 …even when it’s pointless to measure and
 manage it, and even if it harms the purpose
       of the organisation to do so.’
Summary
 Get senior management and stakeholder buy-in

 Start early; include bid/proposal risks

 Start simple; top down

 Use a few techniques

 Consolidate

 Repeat at stages/phases

 Think laterally

 Good facilitators are worth their weight in EV

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APM Four seasons of risk - Scotland: Identification

  • 1. Four Seasons of Risk 6th February 2013 Risk Identification Steve Smith
  • 2. Basis of discussion  You have a PRAM Guide, so I will not summarise that  I will not address why we need RM  I will focus on dimensions of risk identification, largely drawn from experience, that may help to shape your thinking and approach…  or at least stimulate debate!
  • 3. Identification Topics  Context  Techniques  Approach  Timing  Framework  Case Studies  Conclusions
  • 4. Project Success Criteria  Before you start…  Understand the Aims and Requirements – Use them as context to check whether identified risks and opportunities can feasibly impact the project  Understand the boundaries/drivers – What can the project control/influence? – What does the business/organisation control? – What is beyond the boundary? – Assumptions & Dependencies cross the boundary
  • 5. Risk Identification  The important foundation – Obvious; but get this wrong and all subsequent RM activities could be undermined  Many Standards and RM literature such as the PRAM Guide provide a comprehensive range of tools and techniques – Important to select those that are right for your project and organisation – Don’t use them all, but use more than one
  • 6. Characteristics of Identification  Start top down – use any ‘breakdown structures’ with prompt lists  Use a few complimentary techniques  Use understandable terminology – The Stakeholder Test  Visualise future situations – Stage/phase reviews  Use learned experience (not just checklists) – relevant to the business  Group risks together if ownership and cause is similar
  • 7. When to Identify Risks?  Many studies (and experience) shows that risks are introduced or missed in the bid or proposal phase  Risk identification usually focuses on ‘the project’, but the project really starts at ‘Gate 1’, the decision to bid – Early risk/opportunity identification can guide the bid phase – Include ‘bid risk’, not just ‘project risk’
  • 8. PESTLE  Root cause analysis of risk impact events often exposes ‘environmental’ factors  The PESTLE analysis tool can be useful for framing risk identification  Three cases are given as examples of impacts that could have been avoided if the business or project environment had been considered early enough…
  • 9. Case 1: Resource Costs  Recent ME metro project  Assumption that resources could be deployed from subsidiary in neighbouring country  No-one checked that it was viable  In fact, the foreign nationals were not ‘welcome’ and European replacements were 2.5 x budget  PeStle!
  • 10. Case 2: Requirements  Recent ME international airport project  Understanding of interface between own Contract Package scope and others CP scope was not complete  ~€2M hardware scope not included in budget or plans  IT specialists were unfamiliar with construction practices and works  pesTle!
  • 11. Case 3: Accessibility  G8 nuclear security project  Assumption that foreign contractors could operate in Russia  In fact only Russian-certificated organisations are licenced to carry out ‘work’  Several programmes had to be reconfigured and re- tendered causing significant delays and rework costs  pestLe!
  • 12. …and remember ‘What gets measured, gets managed.’
  • 13. …and remember ‘What gets measured, gets managed …even when it’s pointless to measure and manage it, and even if it harms the purpose of the organisation to do so.’
  • 14. Summary  Get senior management and stakeholder buy-in  Start early; include bid/proposal risks  Start simple; top down  Use a few techniques  Consolidate  Repeat at stages/phases  Think laterally  Good facilitators are worth their weight in EV