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TRAINING AND DEVELOPMENT
A SHORT STORY
   There lived two
    woodcutters, Rahim and
    Rahman

   They earned barely
    enough to survive

   Their earning was merely
    hand to mouth
A SHORT STORY
 One sunny day, the
  woodcutters having
  lunch
 A beggar comes to them
 Rahim wanted to offer
  the share of his lunch
 Rahman stopped Rahim
  and offerred the job to
  beggar
A SHORT STORY
   Rahman offered his axe to beggar
    and tought how to cut the wood

   beggar mutter angrily: " It would
    have been so much simpler if
    these men had been generous by
    sharing their food”

   In the mean time, a person
    stepped out and purchased the
    whole bundle of wood
A SHORT STORY
   Rahman told Rahim, " Had
    you given the beggar some
    food, he would have eaten it
    quickly and would have been
    again hungry tonight.

    By teaching him how to start
    his own trade in firewood, we
    have both taught him a skill,
    which will last him a lifetime.

   Now he will never go hungry
    again
A SHORT STORY
      As a very famous saying goes,
" Don't give them fish but teach them
        how to catch the fish. "
TRAINING
   AND
DEVELOPME
TRAINING ………….
in simple words…..

       THE AIM OF TRAINING IS

                FOR

                      DEVELOPMENT
TRAINING
Training is expensive.
Without training it is more expensive
                         Nehru
TRAINING
   A learning experience in that it seeks a relatively
    permanent change in an individual that will
    improve his/ her ability to perform on the job. It
    involves changing of
         - Skills
         - Attitude
         - Knowledge
DEVELOPMENT

   More future oriented and
    more      concerned        with
    education than is training

   It focuses on the personal
    growth & on

     Analytical
                         Skills
      Conceptual
      Human
‘T’ AND ‘D’
   Training is the formal
    and systematic
    modification of behavior

   Development is any
    learning activity, which
    is directed towards
    future and needs
TRAINING, DEVELOPMENT, AND
             EDUCATION
   Training is the acquisition of
    technology permits
    employees to perform their
    present job to standards


   Development is training
    people to acquire new
    horizons, technologies, or
    viewpoints.
TRAINING, DEVELOPMENT,
        AND EDUCATION
 Education is training
  people to do a different
  job.
 It is often given to
  people who have been
  identified as being
  promotable with
  potential.
PURPOSE OF TRAINING
   To increase
    productivity and
    quality

   To promote versatility
    and adaptability to
    new methods

   To reduce the number
    of accidents
PURPOSE OF TRAINING

   To reduce labour
    turnover


   To increase job
    satisfaction


   To increase efficiency
WHEN DOES THE NEED FOR
       TRAINING ARISE?
   installation of new
    equipment/ techniques

   A change in working
    methods

    A realization that
    performance is
    inadequate
WHEN DOES THE NEED FOR
       TRAINING ARISE?
   A desire to reduce the scrap and improve
    quality

   An increase in the number of accidents
    Promotion or transfer of individual
    employees.
ADVANTAGES OF
          TRAINING
1. Leads to improved profitability and/or more
   positive attitudes toward profits orientation
2. Improves the job knowledge and skills at all
   levels of the organization
3. Improves the morale of the workforce
4. Helps people identify with organizational
   goals
5. Helps create a better corporate image
ADVANTAGES OF
         TRAINING
6. Fasters authentically, openness and trust
7. Improves the relationship between boss and
   subordinate
8. Aids in organizational development
9. Learns from the trainee
10. Helps prepare guidelines for work
DISADVANTAGES OF
   TRAINING - DEBATABLE
1. Can be a financial drain on resources;
   expensive development and testing,
   expensive to operate
2. Often takes people away from their job
   for varying periods of time
3. Equips staff to leave for a better job
4. Bad habits passed on
5. Narrow experience
AREAS OF TRAINING
The Areas of Training in which training is offered may be
classified into the following categories:

Knowledge Here the trainee learns about a set of rules
and regulations about the job, the staff and the products
or services offered by the company.

The aim is to make the new employee fully aware of what
goes inside and outside the company.

 Technical Skills The employee is taught a specific skill
(e.g., operating a machine and handling computer) so that
he can acquire that skill and contribute meaningfully.
AREAS OF TRAINING
   Social Skills The employee is made to learn about
    himself and other, develop a right mental attitude,
    towards the job, colleagues and the company.
    The principal focus is on teaching the employee how
    to be a team member and get ahead.
   Techniques This involves the application of
    knowledge and skill to various on-the-job situations.
   In addition to improving the skills and knowledge of
    employees, training aims at clouding employee
    attitudes:
   When administered properly, a training programme. It
    will go a long way in obtaining employee loyalty,
    support and commitment to company activities.
ISSUES IN EMPLOYEE
              TRAINING
   Communications: The increasing diversity of today's
    workforce brings a wide variety of languages and
    customs
   Computer skills: Computer skills are becoming a
    necessity for conducting administrative and office
    tasks
    Customer service: Increased competition in today's
    global marketplace makes it critical that employees
    understand and meet the needs of customers
   Diversity: Diversity training usually includes
    explanation about how people have different
    perspectives and views, and includes techniques to
    value diversity
ISSUES IN EMPLOYEE
TRAINING

 Ethics
 Human relations
 Quality initiatives
 Safety
TRAINING PROCESS

    Steps in the Training Process
   1. Organizational objectives
   2. Assessment of Training needs
   3. Establishment of Training goals
   4. Devising training programme
   5. Implementation of training programme 6.
    Evaluation of results
ORGANIZATIONAL
OBJECTIVES & STRATEGIES

 The first step in the training process in
  an organization is the assessment of its
  objectives and strategies.
 Needs Assessment
T&D
 Increases job              It shapes attitude –
  skills- specific skills     overall growth
 Short term                 Long term
  perspective                 perspective
 Job centered               Career Centered
 The role of a              Internally motivated
  trainer is very             for self
  important                   development
TYPES OF TRAINING
   On the job:    Apprentice
                   Job rotation
                   Committee assign

   Off the job:   Vestibule
                   Role playing
                   Lecture
                   Case discussion
                   Programmed inst
DEVELOPMENT PROGRAMS
 Decision making: In basket
                   Business games
                   Case studies
 Interpersonal:         TA
                   Role play
                   Sensitivity
                   Behaviour
 Organisational:  Position rotation
                    Multiple mgmt
WHY T & D
 No one is a perfect fit at the time of hiring
  and some training & development must
  take place.
 Planned development programs will return
  values to the organization in terms of :
                        increased productivity
                        reduced costs
                        Morale
Flexibility to adapt to changing requirements
   Moulds employees’ attitude
   Helps them achieve better co-operation
   Creates greater loyalty to the orgn
   Reduces wastage and spoilage
   Reduces constant supervision
   Improves quality
Training Paradox

 Train people to the point
 where you may lose them,
and then you won’t lose them.
Responsible for Training
 Top Mgmt – Frames the Trg
  policy
 HT Dept – plans, establishes and
    evaluates
 Supervisors – implement and
  apply development procedure
 Employees – provide feedback,
         revision and suggestions
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Trainingdevelopment copy-pptbisht-10204404-phpapp02

  • 2. A SHORT STORY  There lived two woodcutters, Rahim and Rahman  They earned barely enough to survive  Their earning was merely hand to mouth
  • 3. A SHORT STORY  One sunny day, the woodcutters having lunch  A beggar comes to them  Rahim wanted to offer the share of his lunch  Rahman stopped Rahim and offerred the job to beggar
  • 4. A SHORT STORY  Rahman offered his axe to beggar and tought how to cut the wood  beggar mutter angrily: " It would have been so much simpler if these men had been generous by sharing their food”  In the mean time, a person stepped out and purchased the whole bundle of wood
  • 5. A SHORT STORY  Rahman told Rahim, " Had you given the beggar some food, he would have eaten it quickly and would have been again hungry tonight.  By teaching him how to start his own trade in firewood, we have both taught him a skill, which will last him a lifetime.  Now he will never go hungry again
  • 6. A SHORT STORY As a very famous saying goes, " Don't give them fish but teach them how to catch the fish. "
  • 7. TRAINING AND DEVELOPME
  • 8. TRAINING …………. in simple words….. THE AIM OF TRAINING IS FOR DEVELOPMENT
  • 10. Training is expensive. Without training it is more expensive Nehru
  • 11. TRAINING  A learning experience in that it seeks a relatively permanent change in an individual that will improve his/ her ability to perform on the job. It involves changing of - Skills - Attitude - Knowledge
  • 12. DEVELOPMENT  More future oriented and more concerned with education than is training  It focuses on the personal growth & on  Analytical Skills Conceptual Human
  • 13. ‘T’ AND ‘D’  Training is the formal and systematic modification of behavior  Development is any learning activity, which is directed towards future and needs
  • 14. TRAINING, DEVELOPMENT, AND EDUCATION  Training is the acquisition of technology permits employees to perform their present job to standards  Development is training people to acquire new horizons, technologies, or viewpoints.
  • 15. TRAINING, DEVELOPMENT, AND EDUCATION  Education is training people to do a different job.  It is often given to people who have been identified as being promotable with potential.
  • 16. PURPOSE OF TRAINING  To increase productivity and quality  To promote versatility and adaptability to new methods  To reduce the number of accidents
  • 17. PURPOSE OF TRAINING  To reduce labour turnover  To increase job satisfaction  To increase efficiency
  • 18. WHEN DOES THE NEED FOR TRAINING ARISE?  installation of new equipment/ techniques  A change in working methods  A realization that performance is inadequate
  • 19. WHEN DOES THE NEED FOR TRAINING ARISE?  A desire to reduce the scrap and improve quality  An increase in the number of accidents Promotion or transfer of individual employees.
  • 20. ADVANTAGES OF TRAINING 1. Leads to improved profitability and/or more positive attitudes toward profits orientation 2. Improves the job knowledge and skills at all levels of the organization 3. Improves the morale of the workforce 4. Helps people identify with organizational goals 5. Helps create a better corporate image
  • 21. ADVANTAGES OF TRAINING 6. Fasters authentically, openness and trust 7. Improves the relationship between boss and subordinate 8. Aids in organizational development 9. Learns from the trainee 10. Helps prepare guidelines for work
  • 22. DISADVANTAGES OF TRAINING - DEBATABLE 1. Can be a financial drain on resources; expensive development and testing, expensive to operate 2. Often takes people away from their job for varying periods of time 3. Equips staff to leave for a better job 4. Bad habits passed on 5. Narrow experience
  • 23. AREAS OF TRAINING The Areas of Training in which training is offered may be classified into the following categories: Knowledge Here the trainee learns about a set of rules and regulations about the job, the staff and the products or services offered by the company. The aim is to make the new employee fully aware of what goes inside and outside the company. Technical Skills The employee is taught a specific skill (e.g., operating a machine and handling computer) so that he can acquire that skill and contribute meaningfully.
  • 24. AREAS OF TRAINING  Social Skills The employee is made to learn about himself and other, develop a right mental attitude, towards the job, colleagues and the company.  The principal focus is on teaching the employee how to be a team member and get ahead.  Techniques This involves the application of knowledge and skill to various on-the-job situations.  In addition to improving the skills and knowledge of employees, training aims at clouding employee attitudes:  When administered properly, a training programme. It will go a long way in obtaining employee loyalty, support and commitment to company activities.
  • 25. ISSUES IN EMPLOYEE TRAINING  Communications: The increasing diversity of today's workforce brings a wide variety of languages and customs  Computer skills: Computer skills are becoming a necessity for conducting administrative and office tasks  Customer service: Increased competition in today's global marketplace makes it critical that employees understand and meet the needs of customers  Diversity: Diversity training usually includes explanation about how people have different perspectives and views, and includes techniques to value diversity
  • 26. ISSUES IN EMPLOYEE TRAINING  Ethics  Human relations  Quality initiatives  Safety
  • 27. TRAINING PROCESS Steps in the Training Process  1. Organizational objectives  2. Assessment of Training needs  3. Establishment of Training goals  4. Devising training programme  5. Implementation of training programme 6. Evaluation of results
  • 28. ORGANIZATIONAL OBJECTIVES & STRATEGIES  The first step in the training process in an organization is the assessment of its objectives and strategies.  Needs Assessment
  • 29. T&D  Increases job  It shapes attitude – skills- specific skills overall growth  Short term  Long term perspective perspective  Job centered  Career Centered  The role of a  Internally motivated trainer is very for self important development
  • 30. TYPES OF TRAINING  On the job: Apprentice Job rotation Committee assign  Off the job: Vestibule Role playing Lecture Case discussion Programmed inst
  • 31. DEVELOPMENT PROGRAMS  Decision making: In basket Business games Case studies  Interpersonal: TA Role play Sensitivity Behaviour  Organisational: Position rotation Multiple mgmt
  • 32. WHY T & D  No one is a perfect fit at the time of hiring and some training & development must take place.  Planned development programs will return values to the organization in terms of : increased productivity reduced costs Morale Flexibility to adapt to changing requirements
  • 33. Moulds employees’ attitude  Helps them achieve better co-operation  Creates greater loyalty to the orgn  Reduces wastage and spoilage  Reduces constant supervision  Improves quality
  • 34. Training Paradox Train people to the point where you may lose them, and then you won’t lose them.
  • 35. Responsible for Training  Top Mgmt – Frames the Trg policy  HT Dept – plans, establishes and evaluates  Supervisors – implement and apply development procedure  Employees – provide feedback, revision and suggestions