This document discusses Jordan's ICT industry. It notes that Jordan has a highly educated workforce, strong infrastructure, and political stability that have supported the growth of its ICT sector. The ICT sector is a major contributor to Jordan's economy, growing at 30% annually on average. The document outlines Jordan's national ICT strategy and achievements in areas like internet penetration rates, ICT employment, and revenues. It identifies opportunities for Jordan in areas such as e-learning, business process outsourcing, accessing regional markets, and partnering with its diaspora and international agreements. The goal is to establish Jordan as a regional ICT leader and exporter.
2. Agenda
Brief about Jordan
Our Region
Jordan’s ICT Sector
Achievements
Opportunities
3. Jordan
Oasis of stability and tranquility
Leadership with vision
Rich Human Capital
High number ICT graduates yearly
High literacy and enrolment rates (Over 90%)
Commitment to ICT as an engine of growth
Partnerships with leading firms including Cisco and Microsoft
4. Our Region
Viewed as one market
Over 300 million potential customers
Common language, culture and heritage
Almost 50% under age of 18
Underserved in terms of ICT
Large Jordanian ICT Diaspora
Jordanians are sought after professional workforce in the region
and in the world
High business growth rate due to excess liquidity
5. Jordan’s ICT Sector
Driven by His Majesty’s vision
Started back in 1999 (REACH Initiative)
5 year National ICT Strategy for a strong industry
Relatively young, yet quite successful
Harnesses our human resources potential
Private sector led with government support
6. Jordan’s ICT Sector
Fastest growing sector in Jordan's economy (Average 30% growth
rate)
Contribution of 10% to 12% to GDP
More than 16000 employee (directly in the ICT firms or in ICT
divisions in firms)
World-class and redundant infrastructure by 2009
Strong business enabling environment
7. National ICT Strategy 2007-2011
Vision Statement
Strategic Pillars
For Jordan to become a major regional ICT
leader and an internationally recognized
Regulation & Investment Climate
exporter of ICT products & services,
Research & Development
capitalizing on its core human capital
Labor & Education
advantage
Connectivity
Strategic goals
1. Internet penetration from 11% to 50%
2. Sector’s revenues from $1.7b to $3b
3. Sector’s employment to 35k
8. High-level milestones
50% internet
$3b Revenues 35k Jobs
Penetration
Competitive fixed-line Leverage high mobile phone
penetration
broadband Ability of universities
Outsourcing destination for to supply ICT
contact centers
Competitive wireless graduates with
broadband Focus on development of needed skills
niche IT solutions
Affordable internet & access
Increase R&D spending
to PCs
Improve Jordan’s
Increase capacity in ICT firms ability to attract ICT
Interest & capability to use
Internet
Improve the business
investments and
climate skilled ICT
Increased demand through Promote importance of IT to professionals to
e-Gov & e-Commerce businesses return to Jordan
9. Jordan’s IT Exports
Complete Software
Development Exports (M$)
Quality Control Testing 700
600
IT Training, Application 500
Support Services 400
300
Interactive Media and 200
animation 100
0
Graphic and Web Design 2000 2007 2011
Majority to the Gulf region
10% to the United States, 20%
to KSA, 10% to UAE
11. Achievements
New laws enacted
– Labor, Telecom, Private Shareholding, IP, e-Transactions,
Investment
Telecom sector liberalized
– Two major international gateways
– Reliable Fixed Line Infrastructure
– Competitive Mobile Market
– Advanced ISP Market
– Licensed WiMAX Operators
Independent Telecom Regulator - TRC
12. Achievements
Private and public sector partnership
National Broadband Network
Focus on Human Capital
National Prioritization of ICT as a growth engine
Sustainable ICT Sector growth
Graduates Internship Program Subsidies
14. Sector Revenue - 2007
Value Added Non Value
328,212,570 Added
48% 357,850,493
SW 52%
Development HW Provision
Telecom Off the Shelf
Services
ICT Prof…
SW re-Sale
ISPs Business
Domestic USD 686m
Non Value
Added
Value Added
28,512,234
168,395,458
14%
86%
HW Provision
SW
Off the Shelf
Development
SW Re-Sale
Exports USD 197m Telecom
ISPs Business
Services
ICT Prof…
16. Opportunities
E Learning:
Jordan Education Initiative
ICT as a tool in education reform
Local firms delivering world-class products
– ITG - EduWave Platform, World Summit Award Winner
– Rubicon, Math Curricula with Cisco
– Menhaj, IT Curricula with Microsoft
Model that can be replicated
17. Opportunities
Telecommunications:
Liberalized Telecom Sector
– Liberalized mobile telephone subsector
– Liberalized fixed line subsector
Independent regulator – TRC
Licensed WiMAX Infrastructure
7.5 million mobile phone subscribers
18. Opportunities
Business Process Outsourcing:
9th globally in AT. Kearny Global Services Location Index (2009)
Availability of necessary ingredients
– Manpower and human talent
– The “right” Arabic and English dialect
– An alternative destination
– The right telecom infrastructure
– The investment climate
– The political and economic stability
19. Opportunities
Available Intellectual Property (IP):
Built substantial IP
Successful in penetrating US Market
Outsourced work to major industry leaders
Companies with strong record and potential to become industry
leaders
Perfect partnership opportunity
20. Opportunities
Jordanian Diaspora
Linkage with Jordanians
abroad
Create demand for Jordanian
ICT services and products
Increase Jordanian exports
Promote Investments in
Jordan
21. Opportunities
Regional Gateway:
Arab World as one country
Common language and culture
Two thirds of our exports go to Gulf region
Lucrative and virgin market
Jordanians reputation is soaring
22. Opportunities
Access to International and Bi-lateral Agreements:
Jordan acceded to the World Trade Organization (WTO) in April
2000
The fourth country to sign the Free Trade Area Agreement with the
United States.
The European Partnership Agreement
Several bilateral free trade agreements with a host of Arab
countries
23. Opportunities
Internet Business
Content in the region is served through Jordanian content engines
(Maktoop, Jeeran, D1G)
Neutral Arabic speaking community
Very close to the region culturally and politically
24. Opportunities
Associations and Business Councils:
Match making for companies in the two countries
Cross representation between associations and companies
Market intelligence and identifying opportunities
Trade missions and technology promotion
Investment facilitation and consultation