This document discusses building a learning organization using information technology. It outlines key concepts such as the five learning disciplines, learning organization planning, and network design considerations for a learning organization. Effective knowledge management is important for building a learning organization, and technologies like learning management systems and knowledge management software can help foster learning and knowledge sharing across an organization. Planning is needed to implement the right IT infrastructure, tools, and training to support a learning organization.
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Building the Learning Organization with IT
1. Building the Learning Organization with IT
แนวทางวางแผนการพัฒนาองคการแหงการเรียนรูชั้นเลิศดวยระบบเทคโนโลยีสารสนเทศ
A.Arnut Ruttanatirakul
http://www.cmsthailand.com
July 14, 2009
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
2. Building the Learning Organization with IT
Wi-Fi
Wi-Max
SCORM KMS
Blog ADL M-Learning
Web 2.0
Wiki KM RSS
Netbook
01010101010101010101010101010 CMS
LMS iPHONE
E-Book
Child Center Learning
Active Learning
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
3. Building the Learning Organization with IT
Wi-Fi
Wi-Max
SCORM KMS
Blog ADL M-Learning
Web 2.0
Wiki KM RSS
Netbook
01010101010101010101010101010 CMS
LMS iPHONE
E-Book
Child Center Learning
Active Learning
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
4. Building the Learning Organization with IT
Topic
Learning Organization Research Results
Impact on Learning 1.0 / 2.0
What is a Learning Organization ?
The Five Learning Disciplines
Learning Organization Concept
Learning Organization Planning
Network Design for Learning Organization
Knowledge Management Software
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
5. Building the Learning Organization with IT
Learning Organization Research Results
Position
30%
25%
20%
15%
10%
5%
0%
or
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er
t
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rc
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ig
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r/ T
/D
/M
on
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R
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or
C
na
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ac
at
C
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la
in
Te
ct
rd
ca
ru
oo
ni
st
ch
C
In
Te
A.Arnut Ruttanatirakul
http://www.arnut.com
Source : http://www.calliopelearning.com/resources/ July, 14 2009
6. Building the Learning Organization with IT
Learning Organization Research Results (2)
Sector
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
vt
it
r
n
y
s
he
of
io
ar
go
es
pr
at
ot
ilit
sin
n-
uc
m
bu
no
ed
A.Arnut Ruttanatirakul
http://www.arnut.com
Source : http://www.calliopelearning.com/resources/ July, 14 2009
7. Building the Learning Organization with IT
Learning Organization Research Results (3)
Size of Organization
40%
35%
30%
25%
20%
15%
10%
5%
0%
only 1 2 to 24 25 to 99 100 to 250 to 500 to 1000 to over
249 499 999 9999 10000
A.Arnut Ruttanatirakul
http://www.arnut.com
Source : http://www.calliopelearning.com/resources/ July, 14 2009
8. Building the Learning Organization with IT
Learning Organization Research Results (4)
Location of Organization
70%
60%
50%
40%
30%
20%
10%
0%
ia
a
A
a
UK
n
NZ
a
ric
ad
ea
US
As
ic
er
Af
n
d
p
Ca
an
ro
Am
Eu
ia
S
l
er
ra
C&
th
st
Au
O
A.Arnut Ruttanatirakul
http://www.arnut.com
Source : http://www.calliopelearning.com/resources/ July, 14 2009
9. Building the Learning Organization with IT
Internet Users and Statistics in Thailand
Internet Usage in Thailand (Daily Unique IP) A.Arnut Ruttanatirakul
http://www.arnut.com
Source : http://truehits.net/index_stat.php July, 14 2009
10. Building the Learning Organization with IT
ก F : Digital Access Index (DAI)
ก F F
A.Arnut Ruttanatirakul
http://www.arnut.com
http://www.itu.int/ITU-D/ict/dai/ July, 14 2009
11. Building the Learning Organization with IT
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
12. Building the Learning Organization with IT
Trend IT
Instant Messenger Social Network Mashup
• MSN • Hi5 • Google Map
• Facebook
• Skype • Ploysics
• MySpace
• Gtalk • Digg • Kapow
Web 2.0
Web 2.0
Web 2.0
Web 2.0
Web
Web
Web
Web
• Yahoo! Messenger • Multiply Podcast
• Friendster • Duocore
Media Sharing • LinkedIn
• YouTube (Google) • Twitter • iTunes
• Flickr (Yahoo) • Qik RSS
• Picasa (Google) • RSSThai
Web Application
File Sharing • AJAX
• Slideshare
Wiki
• WikiPedia
• WikiEducator
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
13. Building the Learning Organization with IT
Impact on Learning 1.0 2.0
Learning 1.0: Structured Learning 2.0: Organic
ILT, WBT, Virtual Blended, Blogs, Wikis
Learning Portals Content/Application Syndication
Pedagogy Participation
Learning Taxonomies / Catalogs Learning Tagging / Search Engine
Centralized Content Creation Grassroots Content Creation
Pre-determined Competency Dynamic (Reference Based)
Models Competency Models
Company Identified Experts Community Identified Experts
Subject Matter Experts Collective Intelligences
E-Learning Podcasting
Instructional Designers Bloggers
Integrations RSS
Learning Plans Learning Anarchies
Certifications/Compliance Certifications/Compliance
Transcripts are Critical Transcripts are Interesting
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
14. Building the Learning Organization with IT
What is a Learning Organization ?
Fก Fก F กF F ก
ก F F F F
F F F F ก ก F
ก ก “ F” ก F F
F
Peter M. Senge
A.Arnut Ruttanatirakul
http://www.arnut.com
http://en.wikipedia.org/wiki/Peter_Senge July, 14 2009
15. Building the Learning Organization with IT
What is a Learning Organization ? (2)
Fก Fก ก F F F F ก F Fก
ก ก ก F F F
ก F F ก ก ก F
ก ก ก F F
ก ก F F ก
F ก ก ก Fก ก F ก
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
16. Building the Learning Organization with IT
The Five Learning Disciplines
ก Fก Fก F
5 1
Systems Thinking Team Learning
F
4 2
Personal Mastery Shared Vision
F ก FF
3
Mental Models
F ก
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
17. Building the Learning Organization with IT
KM Site
http://gotoknow.org
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
18. Building the Learning Organization with IT
Where are we now?
F Fก Fก Fก F F ?
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
19. Building the Learning Organization with IT
Knowledge Management Case Studies
- http://www.kmresource.com/exp_cases.htm
- http://www.providersedge.com/kma/km_articles_case_studies.htm
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
20. Building the Learning Organization with IT
Learning Organization Concept
Business Environment Change
F ก
Organization must change
Fก F
Competitive Advantage
F F ก F
People must change
ก F
Competency Behavior
ก
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
21. Building the Learning Organization with IT
Learning Organization Concept
Innovation Sustainable
Profitability
& Growth
Long Term
Effective
Employee Customer Profitability
Management Drives Drives Drives
Satisfaction Satisfaction &
Practices
Growth
Execution Long Term
WHO IS RESPONSIBLE FOR LEARNING IN OUR ORGANIZATION?
1. Employee The Organization Is Responsible
2. e as The Learner Is Responsible
3. The Leaders Are Responsible
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
22. Building the Learning Organization with IT
Learning Organization Concept
People
Business
Achievement
Strategy Technology
& Process
Biz Success = ƒ (People, Strategy, Technology& Process)
(People, Strategy, Process)
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
23. Building the Learning Organization with IT
Conceptual variety of knowledge management
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
24. Building the Learning Organization with IT
Framework dimensions. (Adopted from the source Tuomi, 1999)
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
25. Building the Learning Organization with IT
Knowledge Management target areas (Karivalo 2000).
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
26. Building the Learning Organization with IT
Creating Knowledge in problem solving situations
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
27. Building the Learning Organization with IT
Continuous flow of external incentives in knowledge work
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
28. Building the Learning Organization with IT
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
29. Building the Learning Organization with IT
Learning Organization Planning
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
30. Building the Learning Organization with IT
Learning Organization Planning
IT Infrastructure
Management Level
Employee
Customer
Partner
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
31. Building the Learning Organization with IT
Learning Organization Planning (2)
IT Infrastructure
Hardware
Server Spec / …
COMPUTER CENTER
Network Operating System
Windows Server, Linux, FreeBSD
Solaris, AIX
KM Software
Commercial / Open Source
Client PC
Maximum Client
Media
PC / Notebook / Wireless / PDA
Network Design
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
32. Building the Learning Organization with IT
Learning Organization Planning (2)
Management Level
Vision/Mission/Objective/Target
Tools & Technology
KM Software
Meeting
Mind Mapping
….
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
33. Building the Learning Organization with IT
Learning Organization Planning (3)
Employee
Tools & Technology
Training
KM Software
Manual
Pre-Test
Knowledge
Learning Process
Post-Test
Evaluation
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
34. Building the Learning Organization with IT
Learning Organization Planning (4)
Customer
Contact Management
KM Software
E-Marketing
Mailing list
Newsletter
Blogs
SMS / MMS
E-CRM
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
35. Building the Learning Organization with IT
Network Design for
Learning Organization
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
36. Building the Learning Organization with IT
Network Design for Learning Organization (1)
1. KM ก F F ก ก
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
37. Building the Learning Organization with IT
Network Design for Learning Organization(2)
2. KM F ก
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
38. Building the Learning Organization with IT
Network Design for Learning Organization(3)
3. KM F F F ก F F
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
39. Building the Learning Organization with IT
Network Design for Learning Organization (4)
4. KM F F F ก F F F F ก
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
40. Building the Learning Organization with IT
Network Design for Learning Organization (5)
5. KM F F F + กก ก ก
http://www.openldap.org A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
41. Building the Learning Organization with IT
Network Design for Learning Organization (6)
6. KM F F F+ ก F
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
42. Building the Learning Organization with IT
Network Design for Learning Organization(7)
7. KM Load Balance
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
43. Building the Learning Organization with IT
Network Design for Learning Organization
BASIC A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
44. Building the Learning Organization with IT
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
45. Building the Learning Organization with IT
KM Software
Commercial Software ($) Open Source Software (free)
kManager KnowledgeVolution (th)
IBM Lotus Notes Kwok Information Server
Microsoft SharePoint ALEX Personal Knowledge Base
OpenText Livelink OpenKM Document Management
nGen Knowledgebase Clipboard manager
KMS-PTO Learning Management System
powerKNOW Drupal
Prosoft KM (th) WordPress
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
46. Building the Learning Organization with IT
Learning Management System : LMS
Commercial Software ($) Open Source Software
WebCT Moodle
Black Board ATutor
Education Sphere Claroline
DLS Sakai
De-Learn eFront
i2 LMS LearnSquare (th)
VClass (th)
NOLP LMS (th)
A.Arnut Ruttanatirakul
http://www.arnut.com
Resource : http://www.cmsthailand.com/lms/ July, 14 2009
47. Building the Learning Organization with IT
Learning Management Sytem
Moodle
eFront
Sakai
Claroline
ATutor
A.Arnut Ruttanatirakul
Source : http://www.cmsthailand.com http://www.arnut.com
July, 14 2009
48. Building the Learning Organization with IT
KM Software Type
Personal Knowledge base Management
Learning Management System (LMS)
Document Management System (EMS)
Contact Management
Mailing list Management
Risk Reporting Tool
Blogs Tools
Wiki Tools
Web Tools
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
49. Building the Learning Organization with IT
KM Software Summary
Management Mind Manager
RSS Reader
Risk Reporting
Clipboard manager
Intranet
Employee Intranet Blog E-Learning
Drupal e-Front
WordPress Moodle
Claroline
Customer Contact
Mailing list
Newsletter
Internet
e-CRM
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
50. Building the Learning Organization with IT
ก ก KM Software
1. Network Operating System
Windows Server, Linux, FreeBSD
2. Development Tools
PHP
ASP, ASP.NET
JSP
PYTHON, RUBY
3. Database Toos
MySQL, PostgreSQL
MS Access, MS SQL Server
Oracle
DB2
4. Web Server Software
Apache
IIS
Tomcat
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
51. Building the Learning Organization with IT
ก ก KM Software (2)
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
52. Building the Learning Organization with IT
KMWorld 100 Companies That Matter in Knowledge
Management
http://www.kmworld.com
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
53. Building the Learning Organization with IT
KM Software Resource
http://sourceforge.net
http://osswin.sourceforge.net
http://freshmeat.net
http://www.cmsthailand.com
http://www.kmworld.com
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
54. Building the Learning Organization with IT
http://sourceforge.net
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
55. Building the Learning Organization with IT
http://freshmeat.net
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
56. Building the Learning Organization with IT
E-Learning/KM Software
DEMO
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
57. Building the Learning Organization with IT
DEMO
DEMO
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
58. Building the Learning Organization with IT
CHANGE
F ก F
F ก F
F ก ก F
F ก ก F
F ก F
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
59. Building the Learning Organization with IT
Imagination is more powerful than Knowledge
ก กF F
Albert Einstein
Resource : http://th.wikipedia.org/wiki/ F _ F F A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009
60. Building the Learning Organization with IT
Future of Learning Organization
A.Arnut Ruttanatirakul
http://www.arnut.com
July, 14 2009