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Service Product Development Group III- Arjun, Deepa, Jeev, Saanwin & Sonia
[object Object],[object Object],What is a Service?
Difference between goods & services SERVICES GOODS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TYPES OF NEW SERVICES ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
SERVICE PRODUCT DEVELOPMENT ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
NEW SERVICE DEVELOPMENT PROCESS
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Front-end Planning Implementation
FRONT-END PLANNING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our promise is to help people feel close to what is important to them
 
2. New Service Strategy Development  ,[object Object],[object Object],[object Object]
3. Idea Generation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4.Concept Development and Evaluation  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
5. Business Analysis ,[object Object],[object Object]
A. Marketing Assessment ,[object Object],[object Object],[object Object],[object Object],[object Object]
B. Financial Assessment ,[object Object],[object Object],[object Object],[object Object]
Implementation “ The Beauty of Every Idea Lies in How We Implement it…”
Implementation Stages ,[object Object],[object Object],[object Object],[object Object],[object Object]
6. Service Development & Testing ,[object Object],[object Object],[object Object]
Service Blueprint ,[object Object],[object Object],[object Object]
Service Blueprint
[object Object],[object Object]
7. Market Testing ,[object Object],[object Object],[object Object],[object Object]
[object Object]
8. Commercialization ,[object Object],[object Object],[object Object],[object Object]
9. Post-Introduction Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Achieving success in New service development ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Saintgits Institute of Management

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Service Product Development