1. www.mindspringgroup.com MindSpring Sdn Bhd (600526-U)
Suite 1219, Level 12 Block A
Damansara Intan e-Business Park
No 1, Jalan SS20/27
47400 Petaling Jaya,
Selangor, MALAYSIA
What is Strategy?
QuickSchools.com
9 July 2009
business performance coaching
programs . advisory . assessments . coaching . facilitation
3. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
Objectives for the day
• Learn how to think about:
• creating desire
• strategy
• action plan
business performance coaching
programs . advisory . assessments . coaching . facilitation
4. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
What have we learned so far?
Aris Samad, CEO
business performance coaching
programs . advisory . assessments . coaching . facilitation
5. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
So what’s the problem?
business performance coaching
programs . advisory . assessments . coaching . facilitation
6. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The Selling Challenge
Goal:
convince customers to buy QuickSchools
business performance coaching
programs . advisory . assessments . coaching . facilitation
7. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The Selling Challenge
Goal:
convince customers to buy QuickSchools
Challenge:
overcome buying inertia:
I don’t need it (now)
I need it but not yours
business performance coaching
programs . advisory . assessments . coaching . facilitation
8. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The Selling Challenge
Goal:
convince customers to buy QuickSchools
Challenge:
overcoming buying inertia:
I don’t need it (now)
I need it but not yours
Solution:
Create Desire
I need it from I need it from
I need it
you you now
business performance coaching
programs . advisory . assessments . coaching . facilitation
9. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The Selling Challenge
Solution:
Create Desire
I need it from I need it from
I need it
you you now
I need it How do we create need?
business performance coaching
programs . advisory . assessments . coaching . facilitation
10. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The Selling Challenge
Solution:
Create Desire
I need it from I need it from
I need it
you you now
I need it How do we create need?
I need it from Why should they buy
you QuickSchools?
business performance coaching
programs . advisory . assessments . coaching . facilitation
11. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The Selling Challenge
Solution:
Create Desire
I need it from I need it from
I need it
you you now
I need it How do we create need?
I need it from Why should they buy
you QuickSchools?
I need it from
Why should they buy QS now?
you, now
business performance coaching
programs . advisory . assessments . coaching . facilitation
12. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
5 basic buying risks
• Monetary risk: is it worth the money?
• Functional risk: will it work as promised?
• Physical risk: is it safe to use?
• Social risk: how will I look to others if I buy this?
• Psychological risk: How will I feel about myself for
buying this product?
business performance coaching
programs . advisory . assessments . coaching . facilitation
13. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
lets take a break
business performance coaching
programs . advisory . assessments . coaching . facilitation
14. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
Objectives for the day
• Learn how to think about:
• creating desire ✓
• strategy ☚
• action plan
business performance coaching
programs . advisory . assessments . coaching . facilitation
15. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
What is Strategy?
What is the Goal of Strategy?
business performance coaching
programs . advisory . assessments . coaching . facilitation
16. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The essence of strategy
The essence of strategy is choosing
to perform activities differently
than rivals do
A company can only outperform
rivals if it can establish a
difference it can preserve
Strategic Position can be based on
customers’ needs, customers’
accessibility or the variety of a
company’s products or services
Trade-offs are essential to
strategy. They create the need for
choice and purposefully limit what
a company offers
business performance coaching
programs . advisory . assessments . coaching . facilitation
17. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
The Goal of Strategy
Maximize your share of profit
within the industry
business performance coaching
programs . advisory . assessments . coaching . facilitation
18. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
lets take a break
business performance coaching
programs . advisory . assessments . coaching . facilitation
19. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
Objectives for the day
• Learn how to think about:
• creating desire ✓
• strategy ✓
• action plan ☚
business performance coaching
programs . advisory . assessments . coaching . facilitation
20. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
Group work
• Who is quickschools.com competing with?
• What is the nature of the rivalry?
• break into 4 groups
• 15 minutes to discuss & write on flip chart
• be ready to present
business performance coaching
programs . advisory . assessments . coaching . facilitation
21. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
Group work
• Explain the forces QS is
B
having to fight with
• break into 4 groups, A,B,C,D
A C
• 15 minutes to discuss & write on
flip chart
• be ready to present D
business performance coaching
programs . advisory . assessments . coaching . facilitation
22. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
Group Work
The essence of strategy is choosing
to perform activities differently
than rivals do
• A
• What does this mean
A company can only outperform
rivals if it can establish a
for QS?
difference it can preserve
• B
• break into 4 groups - A,B,C,D
Strategic Position can be based on
customers’ needs, customers’
accessibility or the variety of a • 15 minutes to discuss & write on
flip chart
company’s products or services
• C
Trade-offs are essential to
strategy. They create the need for
• be ready to present
choice and purposefully limit what
a company offers
• D
business performance coaching
programs . advisory . assessments . coaching . facilitation
23. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
So what is QS strategy going to be?
The essence of strategy is choosing
to perform activities differently
than rivals do
A company can only outperform
rivals if it can establish a
difference it can preserve
Strategic Position can be based on
customers’ needs, customers’
accessibility or the variety of a
company’s products or services
Trade-offs are essential to
strategy. They create the need for
choice and purposefully limit what
a company offers
business performance coaching
programs . advisory . assessments . coaching . facilitation
24. www.mindspringgroup.com MindSpring
Empowering Minds, Unleashing Potential
Thank you
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business performance coaching
programs . advisory . assessments . coaching . facilitation