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Social Recruiting:
Talent Acquisition in 2015

               Alex Putman
   Director of Global Talent Acquisition
                Case-Mate

            February 28, 2012

              @alexputman
Agenda
Mobile Recruiting
    o   Mobile Overview
    o   Mobile Apps
    o   QR codes
    o   Augmented Reality

Talent Communities
    o Where are the candidates?
    o What is a Talent Community?
    o Build & Maintain Your Community!

Recruitment Marketing
    o   What is it?
    o   Targeted Strategies
    o   Branded Pages
    o   Pay Per Click




                                     www.case-mate.com
What Do You Imagine?
“Imagination is more important than knowledge” –
                 Albert Einstein

   What do you hope to accomplish from social
                  recruiting?

  o Enhance the candidate experience?
  o Build/Grow/Farm a Talent Community?
  o Engagement?
  o Find candidates?

                     www.case-mate.com
Mobile Recruiting

     www.case-mate.com
Mobile Recruiting

            Always on, always with us, always connected

In an average 1 week period ___% of mobile users will:

   •   81% browse internet
   •   77% use a search engine
   •   48% watch a video
   •   63% access a social network
   •   39% use in bathroom
   •   33% use while watching tv
   •   70% use while in a store
   •   74% make a buy decision based on info from smartphone
   •   95% use to find local info
   •   71% of mobile search is due to seeing an ad
   •   42% people click on mobile ads
                            www.case-mate.com
Mobile Size




  www.case-mate.com
Mobile Internet Growth
Mobile Use




  www.case-mate.com
Mobile Phone Use Breakdown
Future of Mobile
• 91.4 million mobile internet users in US today.
• This will jump to 132.5 million / 41.5% percent of the U.S.
  population by 2015, according to eMarketer
• CareerBuilder has seen more than a 270% increase in page views on
  its mobile website, Android app, and iPhone app from March 2010
  to March 2011.
• CTIA-The Wireless Association projects that 270 MM US residents
  use some sort of mobile device (89% of the total population)
• A recent study conducted by Mobile Recruiting News reported that
  95% of Smart Phone owners would “consider job seeking on their
  mobile.”

How can you prepare:
• Create an app
• Optimize your site for mobile

                            www.case-mate.com
Mobile Apps




   www.case-mate.com
PepsiCo Case Study
At a glance, PepsiCo is focused on connecting and
engaging, beyond just a job search. Some of the
functionality of the “Possibilities” app include:

  o PepsiCo Twitter feed
  o Content for why, the people, the brands, FAQ’s, and
    ways to connect with Recruiters.
  o Scanning their brands with a stickybits partnership
  o The Feeds from the lineup of PepsiCo blogs
  o PepsiCo YouTube
  o Geo-location job search functionality

                       www.case-mate.com
More Apps




19M monthly visit
                                          15k monthly visits

                      www.case-mate.com
QR Codes
What is a QR Code?
2 dimensional barcodes that are easily scanned using any smart phone.
This code will then be converted into a piece of (interactive) text and/or
link

How can I use it in recruiting?
    o   Drive traffic to career portal
    o   Provide positive candidate experience
    o   Create memorable content
    o   Saves visits to mobile device

                       Looks expensive and technical?
                                  Goo.gl

                               www.case-mate.com
Augmented Reality
What is Augmented Reality?

Why scan a code when we can scan objects, images, face, logos, etc. in their
natural form and then get redirected

Google Goggles http://www.google.com/mobile/goggles
• Scan a business card for easy input
• Scan logo’s for mobile information

LinkMeMobile http://www.linkmemobile.com
• Images instantly become hyperlinks, encouraging consumers to interact.

MobiusWorld http://mobiusworld.me
• Facial recognition

                                www.case-mate.com
Talent Communities
 Build a Community of Talent

        www.case-mate.com
Where Are People “Socializing”
•   Social Networks (Facebook, LinkedIn)
•   RSS Feeds
•   Aggregators (Indeed, SimplyHired)
•   Virtual Worlds (SecondLife)
•   Video (YouTube, Vimeo)
•   Podcast (BlogTalkRadio.com)
•   Blogs (WordPress, Blogger)
•   Micro Blogs (Twitter, IM, Texting)
•   Wiki’s
•   Bookmarking (StumbleUpon, Digg)
•   Location Based Social (Foursquare, FB Places)

                             www.case-mate.com
Talent Communities
Where do you get your best hires?
  o Employee Referrals
  o “little black book”
  o Pipeline
  o Passive Seekers

What is a Talent Community?
an environment consisting of people who can share
ideas for the purpose of career networking or social
recruiting of candidates

                          www.case-mate.com
Benefits of Talent Communities
•   Easy to reach qualified candidates
•   Candidates engaged to your business
•   Less dependence on traditional job boards
•   Less money spent on job advertisements
•   Increased interaction with potential candidates
•   Provide insight and clarity of your organization
•   Better quality of applicants to job openings
•   Creates a talent pipeline for future job openings
•   Attracts passive candidates

                        www.case-mate.com
How to Build A Talent Community
Turn your “careers” page into a central hub for:
    o   Past (“alumni”) employees
    o   Company “fans”
    o   Leased employees
    o   Interested candidates
    o   Recruiters
    o   Hiring managers
    o   Current employees

                                  Best Practices:
    o Incorporate tools for communication and interaction to drive
      conversations in your talent community.
    o Provide an exclusive look into your organization, its employees and the
      culture behind the company.
    o Use video, multimedia, photos, testimonials

                                www.case-mate.com
Maintain Your Talent Community
When you start engaging candidates through a talent
community, it’s important to continue to provide value on
a regular basis.

Ways to do so:
o Send updates or an e-newsletter
o Providing “VIP” information on new job openings and
  internship programs
o Create contests
o Provide information via blog posts
o Communicate and connect via social media.

                       www.case-mate.com
Recruitment Marketing
Yes, the Talent Department is a BRAND!

             www.case-mate.com
What is Recruitment Marketing?
         Recruitment Marketing is attracting applicants to your brand

Attraction Via:
o Talent Communities
o Mobile campaigns
o Targeted postings
o Referrals
o Social Media
o Advertising

                 Remember: You are marketing your company

Talent Brand
Recruitment marketing is unique in that a company has the opportunity to
develop a sub-brand that encompasses employee lifestyle – what we call a talent
brand.
Where to Begin
• Clear understanding of your talent brand and what type of
  candidates you would like to attract.

• Not everyone who is qualified for a position will be a good fit
  for your company

• Once you know whom you want to attract, you can start
   o Build out email campaigns
   o Social job promotions
   o Developing a community based career site that is geared toward the
     type of applicants desired.
Organizational Involvement
      Involve everyone in the company
                                TiVo
o sends a separate recruiting email twice a month to all
  employees
   o providing hiring updates
   o interesting articles
   o referral incentives.


o Each email includes a specific, personalized message,
  usually a story or anecdote about a referral
Targeted Social Strategies
• Orbitz has developed a unique social recruiting strategy based
  on targeting passive candidates.

• The company cultivates a number of leads through
   o Social media
   o Newsletters
   o User groups
   o Sourcing
   o On-campus events at high schools and universities
     worldwide
Social Recruiting ATS
•   Social Recruiting Platform
•   Facebook “Work With Us” app
•   Develop social recruiting campaigns
•   Interact on all major social platforms
•   Everyone in company is a recruiter
•   Sourcing tools: integrate paid, non paid and Boolean search.
•   Reporting
     o What’s working, who is referring etc…
Branded Pages




    www.case-mate.com
LinkedIn
Glassdoor




 www.case-mate.com
Pay Per Click




   www.case-mate.com
What is PPC?
• Pay Per Click is just like it sounds:
   o Pay when your job is clicked
   o “bid” on key words you want to use
   o Choose by
      o Location
      o Age
      o interest
Targeted PPC options




       Almost 1 billion users
                                                 140 million users




                                       72 million unique visitors annually
660 million unique visitors annually
Job Boards vs Aggregators




                                         www.case-mate.com
* - comScore Media Metrix, August 2011
Contact
    Alex Putman | Director of Global Talent @ Case-Mate


Alex.putman@case-mate.com

Twitter.com/alexputman

Linkedin.com/in/alexputman

 www.socialTrex.com

 www.case-mate.com




                      www.case-mate.com
Credits
http://www.digby.com/mobile-industry-resources/mobile-industry-statistics


Jobvite’s 2011 Social Recruiting Report – www.jobvite.com

comScore Media Metrix, August 2011




                                    www.case-mate.com

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Social Recruiting - Peek at 2015

  • 1. Social Recruiting: Talent Acquisition in 2015 Alex Putman Director of Global Talent Acquisition Case-Mate February 28, 2012 @alexputman
  • 2. Agenda Mobile Recruiting o Mobile Overview o Mobile Apps o QR codes o Augmented Reality Talent Communities o Where are the candidates? o What is a Talent Community? o Build & Maintain Your Community! Recruitment Marketing o What is it? o Targeted Strategies o Branded Pages o Pay Per Click www.case-mate.com
  • 3. What Do You Imagine? “Imagination is more important than knowledge” – Albert Einstein What do you hope to accomplish from social recruiting? o Enhance the candidate experience? o Build/Grow/Farm a Talent Community? o Engagement? o Find candidates? www.case-mate.com
  • 4. Mobile Recruiting www.case-mate.com
  • 5. Mobile Recruiting Always on, always with us, always connected In an average 1 week period ___% of mobile users will: • 81% browse internet • 77% use a search engine • 48% watch a video • 63% access a social network • 39% use in bathroom • 33% use while watching tv • 70% use while in a store • 74% make a buy decision based on info from smartphone • 95% use to find local info • 71% of mobile search is due to seeing an ad • 42% people click on mobile ads www.case-mate.com
  • 6. Mobile Size www.case-mate.com
  • 8. Mobile Use www.case-mate.com
  • 9. Mobile Phone Use Breakdown
  • 10. Future of Mobile • 91.4 million mobile internet users in US today. • This will jump to 132.5 million / 41.5% percent of the U.S. population by 2015, according to eMarketer • CareerBuilder has seen more than a 270% increase in page views on its mobile website, Android app, and iPhone app from March 2010 to March 2011. • CTIA-The Wireless Association projects that 270 MM US residents use some sort of mobile device (89% of the total population) • A recent study conducted by Mobile Recruiting News reported that 95% of Smart Phone owners would “consider job seeking on their mobile.” How can you prepare: • Create an app • Optimize your site for mobile www.case-mate.com
  • 11. Mobile Apps www.case-mate.com
  • 12. PepsiCo Case Study At a glance, PepsiCo is focused on connecting and engaging, beyond just a job search. Some of the functionality of the “Possibilities” app include: o PepsiCo Twitter feed o Content for why, the people, the brands, FAQ’s, and ways to connect with Recruiters. o Scanning their brands with a stickybits partnership o The Feeds from the lineup of PepsiCo blogs o PepsiCo YouTube o Geo-location job search functionality www.case-mate.com
  • 13. More Apps 19M monthly visit 15k monthly visits www.case-mate.com
  • 14. QR Codes What is a QR Code? 2 dimensional barcodes that are easily scanned using any smart phone. This code will then be converted into a piece of (interactive) text and/or link How can I use it in recruiting? o Drive traffic to career portal o Provide positive candidate experience o Create memorable content o Saves visits to mobile device Looks expensive and technical? Goo.gl www.case-mate.com
  • 15. Augmented Reality What is Augmented Reality? Why scan a code when we can scan objects, images, face, logos, etc. in their natural form and then get redirected Google Goggles http://www.google.com/mobile/goggles • Scan a business card for easy input • Scan logo’s for mobile information LinkMeMobile http://www.linkmemobile.com • Images instantly become hyperlinks, encouraging consumers to interact. MobiusWorld http://mobiusworld.me • Facial recognition www.case-mate.com
  • 16. Talent Communities Build a Community of Talent www.case-mate.com
  • 17. Where Are People “Socializing” • Social Networks (Facebook, LinkedIn) • RSS Feeds • Aggregators (Indeed, SimplyHired) • Virtual Worlds (SecondLife) • Video (YouTube, Vimeo) • Podcast (BlogTalkRadio.com) • Blogs (WordPress, Blogger) • Micro Blogs (Twitter, IM, Texting) • Wiki’s • Bookmarking (StumbleUpon, Digg) • Location Based Social (Foursquare, FB Places) www.case-mate.com
  • 18. Talent Communities Where do you get your best hires? o Employee Referrals o “little black book” o Pipeline o Passive Seekers What is a Talent Community? an environment consisting of people who can share ideas for the purpose of career networking or social recruiting of candidates www.case-mate.com
  • 19. Benefits of Talent Communities • Easy to reach qualified candidates • Candidates engaged to your business • Less dependence on traditional job boards • Less money spent on job advertisements • Increased interaction with potential candidates • Provide insight and clarity of your organization • Better quality of applicants to job openings • Creates a talent pipeline for future job openings • Attracts passive candidates www.case-mate.com
  • 20. How to Build A Talent Community Turn your “careers” page into a central hub for: o Past (“alumni”) employees o Company “fans” o Leased employees o Interested candidates o Recruiters o Hiring managers o Current employees Best Practices: o Incorporate tools for communication and interaction to drive conversations in your talent community. o Provide an exclusive look into your organization, its employees and the culture behind the company. o Use video, multimedia, photos, testimonials www.case-mate.com
  • 21. Maintain Your Talent Community When you start engaging candidates through a talent community, it’s important to continue to provide value on a regular basis. Ways to do so: o Send updates or an e-newsletter o Providing “VIP” information on new job openings and internship programs o Create contests o Provide information via blog posts o Communicate and connect via social media. www.case-mate.com
  • 22. Recruitment Marketing Yes, the Talent Department is a BRAND! www.case-mate.com
  • 23. What is Recruitment Marketing? Recruitment Marketing is attracting applicants to your brand Attraction Via: o Talent Communities o Mobile campaigns o Targeted postings o Referrals o Social Media o Advertising Remember: You are marketing your company Talent Brand Recruitment marketing is unique in that a company has the opportunity to develop a sub-brand that encompasses employee lifestyle – what we call a talent brand.
  • 24. Where to Begin • Clear understanding of your talent brand and what type of candidates you would like to attract. • Not everyone who is qualified for a position will be a good fit for your company • Once you know whom you want to attract, you can start o Build out email campaigns o Social job promotions o Developing a community based career site that is geared toward the type of applicants desired.
  • 25. Organizational Involvement Involve everyone in the company TiVo o sends a separate recruiting email twice a month to all employees o providing hiring updates o interesting articles o referral incentives. o Each email includes a specific, personalized message, usually a story or anecdote about a referral
  • 26. Targeted Social Strategies • Orbitz has developed a unique social recruiting strategy based on targeting passive candidates. • The company cultivates a number of leads through o Social media o Newsletters o User groups o Sourcing o On-campus events at high schools and universities worldwide
  • 27. Social Recruiting ATS • Social Recruiting Platform • Facebook “Work With Us” app • Develop social recruiting campaigns • Interact on all major social platforms • Everyone in company is a recruiter • Sourcing tools: integrate paid, non paid and Boolean search. • Reporting o What’s working, who is referring etc…
  • 28. Branded Pages www.case-mate.com
  • 31. Pay Per Click www.case-mate.com
  • 32. What is PPC? • Pay Per Click is just like it sounds: o Pay when your job is clicked o “bid” on key words you want to use o Choose by o Location o Age o interest
  • 33. Targeted PPC options Almost 1 billion users 140 million users 72 million unique visitors annually 660 million unique visitors annually
  • 34. Job Boards vs Aggregators www.case-mate.com * - comScore Media Metrix, August 2011
  • 35. Contact Alex Putman | Director of Global Talent @ Case-Mate Alex.putman@case-mate.com Twitter.com/alexputman Linkedin.com/in/alexputman www.socialTrex.com www.case-mate.com www.case-mate.com
  • 36. Credits http://www.digby.com/mobile-industry-resources/mobile-industry-statistics Jobvite’s 2011 Social Recruiting Report – www.jobvite.com comScore Media Metrix, August 2011 www.case-mate.com