Presented at IU 21 in Schnecksville, PA on October 27, 2010.
The web has changed from a one-way communication vehicle to a two-way, collaborative space that enables conversations, content creation, connections and collaboration to enhance learning and communication. How can you use these new, often free, tools to enhance your learning activities in the classroom and the school district? The session will explore the changing Internet landscape, opportunities for using web 2.0 as a learning and communication tool, strategies for implementing web 2.0 and an exploration of some tools that enable Learning 2.0.
2. Andy Petroski
Director of Learning Technologies
Assistant Professor of Learning
Technologies
Harrisburg University
Harrisburg
University
LTMS
CAE<
6. learning community
social networking
social learning
personal learning network
informal learning
online community of practice
collaboration webs
A rose by any other name . . .
20. Web 2.0 in Education
Students Web 2.0
Effective
Teaching &
Learning
Strategies
Improved Learning Outcomes
21st
Century Skills
Educators
21. LTMS 600
2008
•Debate Team
•Reading Project
•Engaging in the Election
2009
•Collaborative Bio Lab
•Collaborative Essay Writing
•Mythological Encyclopedia
•Collaborative Presentation and
Back Channel Chat
•Student Library Videos
•Moodle to Extend the Classroom
Web 2.0 Implementations:
22.
23.
24.
25. What solutions did you find to overcome
any obstacles to using Web 2.0
technology in your classroom?
go to administrators with a plan, try to
integrate technology in small bites, focus
on the educational value, patience &
flexibility, prizes, trial and error,
planning, tech support
26. How did you benefit as a teacher from
using Web 2.0 tools in the classroom?
connected, anywhere/anytime access to student
work, less paper piles to carry, collaborate
with students, learn something new
everyday, able to challenge students more,
motivated & inspired, engaged &
responsible students, revitalized my
teaching!, faster and more specific feedback,
extended classroom
27.
28.
29. Across the Employment Lifecycle
Recruiting Onboarding
Employee Performance ManagementLearning and Development
30. • Knowledge capture/transfer
• Connect employees with colleagues
• Provide progress visibility among dispersed teams
Conversation . Content . Connections . Collaboration
37. Andy Petroski
Director of Learning Technologies
Assistant Professor of Learning Technologies
Harrisburg University
apetroski@harrisburgu.edu
http://www.linkedin.com/pub/an
dy-petroski/0/176/315
http://www.ning.com/andypetroski
http://learnev.blogspot.com/
apetroski
Press F5 or enter presentation mode to view the poll
If you like, you can use this slide as a template for your own voting slides. You might use a slide like this if you feel your audience would benefit from the picture showing a text message on a phone.
In an emergency during your presentation, if the poll isn&apos;t showing, navigate to this link in your web browser:
http://www.polleverywhere.com/multiple_choice_polls/MTM3Njg5NzU0OQ
The objectives for tonight are to:
Define web 2.0 so you can establish a strategy for implementation
Describe the opportunities for using web 2.0 as a learning and communication tool
Consider strategies for implementing web 2.0
Explore some web 2.0 tools
Discuss design, development and implementation considerations
What is of most value to you?
Where are you?
Discovery – Definition, Tools
Analysis – Tools, Opportunities
Pilot or Implementation – Strategies and Considerations
Press F5 or enter presentation mode to view the poll
If you like, you can use this slide as a template for your own voting slides. You might use a slide like this if you feel your audience would benefit from the picture showing a text message on a phone.
In an emergency during your presentation, if the poll isn&apos;t showing, navigate to this link in your web browser:
http://www.polleverywhere.com/multiple_choice_polls/LTE1NDM3MjM3NzU
Aliases
Has anyone heard of any of the terms on the screen?
They are other terms by which web 2.0 is known. Learning 2.0 is essentially web 2.0 tools used for learning.
Web 1.0 vs. Web 2.0
Learning 1.0 vs. Learning 2.0
A Learning 2.0 view
Aliases
Web 1.0 vs. Web 2.0
1 = Read web
2 = Read/write/share web
Really a marketing gimmick coined by Tim O’Reilly to describe the web after the dot com bust in fall of 2001.
Learning 1.0 vs. Learning 2.0
A Learning 2.0 view
http://oreilly.com/web2/archive/what-is-web-20.html
Aliases
Web 1.0 vs. Web 2.0
Learning 1.0 vs. Learning 2.0
1 = Read web
2 = Read/write/share web
A Learning 2.0 view
I’m not going to take time to give a dictionary description of Web 2.0. If you want that you can look it up on wikipedia (or a dictionary).
Let’s dive a little deeper. This is a Web 2.0 word cloud indicating some terms that can be used to describe Web 2.0. Take a minute to review the word cloud. Are there any words that you want to discuss? Are there any words that you’d like more explanation about or any words that you didn’t think would be included with an explanation of Web 2.0?
Word cloud from wordle.net – go out and show wordle.net as an example of Web 2.0 if it’s an experienced group that’s looking for tools
Basic description of Web 2.0 -Interconnected and interactive web-delivered content . . . versus web 1.0 which was often static, one-way web content. Web 2.0 is often referred to as the social web. Learning activities with Web 2.0 tools is referred to as Social Learning.
Describe Mashup – if don’t get any responses
Programming mashups
Data / presentation mashups
Combine data from multiple sources to create a new output
Here’s another Web 2.0 word cloud. This one is more detailed than the other – more technical. The other was more of a “user” word cloud. This one is more of an “implementer” word cloud.
How about this one? What words do you want to talk about with this one?
As you can see from this word cloud and even the one before, there are a lot of concepts, techniques, strategies and technologies that make up web 2.0.
Describe folksonomy – if don’t get any responses
collaboratively creating and managing tags to annotate and categorize
Access, Analyze, Evaluate and Create Media
Understand the role and relationship to media and society
http://www.youtube.com/watch?v=6ILQrUrEWe8&feature=player_embedded
http://www.youtube.com/watch?v=_A-ZVCjfWf8&feature=fvw
Access, Analyze, Evaluate and Create Media
Understand the role and relationship to media and society
http://www.youtube.com/watch?v=6ILQrUrEWe8&feature=player_embedded
http://www.youtube.com/watch?v=_A-ZVCjfWf8&feature=fvw
Access, Analyze, Evaluate and Create Media
Understand the role and relationship to media and society
http://www.youtube.com/watch?v=6ILQrUrEWe8&feature=player_embedded
http://www.youtube.com/watch?v=_A-ZVCjfWf8&feature=fvw
Activity
eLearning Guild – fall 2008
1,160 Guild Members
40% of respondents indicate they are making some use of e-Learning 2.0 approaches.
Over the next 12 months, 70.1% of survey respondents plan to apply more e-Learning 2.0 approaches to their learning endeavors.
(Use elsewhere) 66% of survey respondents believe that younger workers will demand e-Learning 2.0 approaches to performance support.
Among members who have made significant use of e-Learning 2.0 approaches, 60.6% reporting improved learner / user performance.
(Use this elsewhere) Only 28.1% of members report that their organizations are preparing workers on using Web 2.0 approaches for learning and work.
(Use this elsewhere) Among members working in organizations with 10,000 or more workers, 10.8% cannot access LinkedIn, 26.2% cannot access Gmail, 35.0% cannot access YouTube, and 39.2% cannot access either Facebook or MySpace.
Aberdeen Group survey of over 500 organizations that use web 2.0 for talent management
Average 34% improvement in time to productivity
Average 31% improvement employee/retention turnover
On average, 78% of employees indicated they were highly engaged
Masie Center
1,069 Learning Trends Readers – March 2009
(Use Elsewhere) Technologies Used
Value Rating
Some Value 41%
High Value 21%
(Use Elsewhere) Barriers
Length of use?
1-3 years 49%
Less than a year 24%
Currently have a social learning project?
No-65%
Yes-35%
(Use elsewhere) What % of learning in social learning format?
ASTD
Summer 2009
The study included a survey of 743 respondents, most of whom are learning or HR professionals.
(Use elsewhere) Just 9% of respondents to the i4cp study said that Web 2.0 technologies play a major role in the learning function in their company, and 32% said they play a minor role.
About 87% of respondents predicted that, in the next three years, their organizations were more likely to use Web 2.0 technologies in the learning function than they currently do. Meanwhile, a minuscule 2% predicted that their firms would use these technologies to a lesser degree.
Benefits
Categories
Benefits
So why are organizations beginning to use learning 2.0 tools?
Harness informal learning
70%
30%
Connect people to expertise / each other
Increase productivity
Increase the visibility and impact of leaders
Innovate faster
Identify future leaders
Collaboration
Extend the value/impact of learning initiatives
Connect peers for learning and knowledge exchange (dispersed workforce)
Do more with less (budgets down – demands are up)
Provide learning at the point of need
Provide learning at the pace of change
Capture information/attitudes
Capture knowledge
Identify the best formal content
Aberdeen Group HR Executives Guide to Web 2.0, survey of more than 500 employees
Top ways in which web 2.0 tools are used
Collaboration/Teamwork – 69%
Generating ideas – 60%
Establishing communities of practice – 60%
Providing an interactive learning experience – 40%
Categories
Andy
Ask audience what types of tools might be in each of the categories
Reveal as each one is discussed
(Or just reveal if the majority of the group is familiar with web 2.0)
Let’s simplify things a little bit.
Bersin & Associates is an enterprise learning and talent management research and advisory company. They’ve tried to summarize Web 2.0 by creating 4 categories – The 4 C’s of Web 2.0.
The categories are not exclusive. Tools can go cross-category, but for the most part their main use/purpose can be listed in one category.
A lot of tools are “mashups” of all of these functions.
Describe Web 2.0
4 Cs of Web 2.0
Conversations
Content
Connections
Collaboration
(Bersin & Associates)
Does anyone have any questions about the categories or the specific examples in each category?
Harness &gt; Connect &gt; Extend &gt; Collaborate
Also – web 2.0 glossary - http://www.socialsignal.com/blog/alexandra-samuel/web-2-0-glossary
To dive a little deeper into what organizations are using web 2.0 for, let’s take a look at what Bersin & Associates dubbed the 4 C’s of Web 2.0
Bersin & Associates is an enterprise learning and talent management research and advisory company. They’ve tried to summarize Web 2.0 by creating 4 categories – The 4 C’s of Web 2.0.
The categories are not exclusive. Tools can go cross-category, but for the most part their main use/purpose can be listed in one category.
A lot of tools are “mashups” of all of these functions.
Describe Web 2.0
4 Cs of Web 2.0
Conversations
Content
Connections
Collaboration
(Bersin & Associates)
Does anyone have any questions about the categories or the specific examples in each category
Aliases
Web 1.0 vs. Web 2.0
Learning 1.0 vs. Learning 2.0
A learning 2.0 View
Experience Categories
Characteristics
Experience Categories
Email
Instant Messaging
Discussion Forum
Blogs
Podcasts
Wikis
Content Tagging
Virtual Classroom
Social Networking
Virtual Worlds
Characteristics
User-Generated Content
Small Chunks (Focused)
Informal
Collaborative
Here are some specific tools for each category. Also - http://www.go2web20.net/
Conversations
Blogs – show a blog (http://www.articulate.com/rapid-elearning/unleash-your-e-learning-graphics-from-powerpoint-2007/)
Blogger.com - hosted
Wordpress.org - installed
Desktop blogging tools
http://www.smashingmagazine.com/2008/08/01/15-desktop-blogging-tools-reviewed/
Blogging tools and seven blogging tools reviewed
http://www.techsoup.org/learningcenter/webbuilding/page5516.cfm
Forums – show a forum (http://forums.adobe.com/community/dreamweaver/dreamweaver_general)
activeboard.com
groups.google.com
Microblogging – show a micro blog (my page on twitter.com)
twitter.com
Yammer.com
VOIP
Skype
Content
Content Sharing
www.diigo.com – highlight, annotate, and share the web (show video from home page)
http://www.diigo.com/learn_more?p=1
www.slideshare.net
www.youtube.com – can create a channel
Digg.com – users vote on the best online content (social bookmarking)
Delicious.com – share your bookmarks, view others bookmarks, see most popular sites – explore by keywords (social bookmarking)
Content Creation
www.splashup.com
fotoflexer.com
Adobe Premiere Express - http://www.adobe.com/products/premiereexpress/
Xerte - http://www.nottingham.ac.uk/xerte/
Content Aggregator
www.bloglines.com
www.netvibes.com
Connections – Social Networking sites (often include a combination of web 2.0 tools)
Linkedin.com
Facebook.com (games, event page, etc.)
Ning.com – show central PA learning technologies Ning site (http://cplearntech.ning.com/)
Collaboration
Wikis – general collaboration – content development, content sharing, blogs, etc.
Wikis in Plain English - http://www.youtube.com/watch?v=-dnL00TdmLY
Google Docs - Document Collaboration
Basecamp - Project Management
Mindmeister - Brainstorming
Glypho.com – collaborative story writing
Authoring Tools & Enterprise applications (LMS now include many of these social networking tools)
Show uPerform - http://www.rwd.com/solutions/products/rwd-uperform.aspx
Show SharePoint
Andy
BECTA
http://partners.becta.org.uk/index.php?section=rh&&catcode=_re_rp_02&rid=15879
Of the 2,600 learners surveyed across 27 schools, 74% have social networking accounts and 78% have uploaded artifacts (mostly photographs or video clips from phones) to the internet. However, nearly all Web 2.0 use is currently outside school, and for social purposes
There are effective teaching and learning strategies that can be enhanced and implemented more efficiently with web 2.0
Differential learning
Project-based learning
Student-centered learning
Students are using it, but there not sure how to use them for learning. Not being used as a personal learning tool . . . Nor is it a natural tool for quality self-expression.
http://educationpr.org/2007/11/19/book-review-web-20-new-tools-new-schools/
Book: Web 2.0: new tools, new schools
Solomon and Schrum observe that, although young people may be ahead of their teachers in using these tools, teachers can help them use the tools in educationally appropriate ways. With Web 2.0, students acquire knowledge from many more sources. As long as teachers vet those sources for accuracy and reliability, students can get a broader range of perspectives and resources.
Also, some students don’t know how to subscribe . . . But they need these skills for 21st century jobs
Jim
Describe the Outcomes of Student Implementations in Their Classroom
Suggested case studies from 2008:
Betsy Rider - Debate Team
Mary Hall & Lisa Gleason - Reading Project
Art Titzel - Engaging in the Election
Suggested case studies from 2009: (I posted the student profiles on the Ning site) (These link out to the PDFs in the presentation)
Collaborative AP Biology Lab Investigation
Collaborative Essay WritingCollaborative Presentation and Back Channel Chat
Mythological Encyclopedia on Issue
Student Collaboration on Library Research Videos
Using Moodle to Extend Classroom Learning
Andy
68
Blog 11 - (16%)
Discussion Forum 5 - (7%)
Chat/IM 2 - (3%)
Voice/Video Over IP(skype, oovoo, etc) 6 – (9%)
Social Bookmarking 5 (7%)
RSS Feed 4 – (6%)
Wiki 10 – (15%)
Google Docs 11 – (16%)
Media and Presentation 7 – (10%)
Other, please specify 8 – (12%)
Survey of students in the LTMS 600 class
What type of Web 2.0 tool(s) did you implement in your classroom? (Select all that apply)
Other:
podcasting, web-based writing program
podcasting
Mind mapping
Not in a classroom, but using all of these to support classroom teachers and professional development
CoveritLive, Google Calendar
Backchannel Chat
Show Beyond, Audacity,
Ning
Specific tools from question 1.
Moodle for discussion/chat/media/presentation/journaling District domains for blogging using Wordpress, Google docs My Access for writing program Wikispaces Turnitin for accountability del.icio.us for bookmarking
Edublog, Blabberize, Crazytalk, Flowgram, Wordles, Wikispaces for Literature, and Google Docs templates
Blogs were used for short replies to writing prompts. The emphasis was how to Blog and webettiquette Wikki was were used to make a class wikki and more exploratory than anything.
Blogger 2. Skype 3. uStream 4. Jing 5. Flickr
5.Created a Social Bookmarking &quot;group&quot; with my educational consultants using Delicious Created a wiki for the autism support program using wikispaces Created a blog using Blogger.com Set up a google reader account and signed up for several RSS feeds
We are creating a moodle to offer a technology integration course. I have used Jing to do screen captures for the Moodle and other training materials. I have the IT department using skype for meetings. I set up Google Apps for the district and have several teachers using both google docs and google spreadsheets. Our science teachers love google spreadsheets for collecting experiment data. I have a few teachers using blogs as a summary tool for their classes. And one teacher about to create blog pages for each student to post their writings. I have set up discussion forums for several groups in our district including our instructional facilitators and high school subject teachers. I have a teacher using a ning with her literature class. Each student has a page on the ning as their character.
WordPressMU, Moodle Forum, Google Docs. I pull in a class Delicious tag into Moodle and the Class Blog. Students will begin to use Deliscious in the 2nd half of year.
wordpress, diigo, cover it live, GoogleForms (with widgets), & many of the mash-ups for media
Created a class blog, use chat via CoverItLive, Skype for interviews, created a Wiki (not student driven), using google.docs for many group activities, Show Beyond as story telling and Audacity (Podbean) for recording a script.
Jing, Wordle, Google docs for collaboration, Wikispaces, Blog
Moodle: discussion google docs Keystone commons Audacity photostory
wall wisher, jamendo, audacity, jing, blaberize
Andy
Survey of students in the LTMS 600 class
What grade level do you teach?
Elementary (K-4) 2 – 13%
Middle School (5-8) 7 – 47%
High School (9-12) 3 – 20%
Post Secondary 0
Other, please specify 3 – 20%
Other:
Special Education K-12
support all teachers technology integration
Supervise special education programs
Andy
Survey of students in the LTMS 600 class
What were some obstacles to using Web 2.0 technology in your classroom? (Select all that apply)
35
There were no obstacles – 0
Selecting the right Web 2.0 tool – 4 (11%)
Planning the lesson to take advantage of the Web 2.0 technology – 5 (14%)
Internet technology (speed, availability, access, etc.) – 12 (34%)
Getting approval from the administration – 1 3%)
Getting approval from the parents – 1 (3%)
Getting students to actively participate using the technology – 1 (3%)
Assessing student learning when using Web 2.0 tools in the classroom – 4 (11%)
Other: - 7 (20%)
Time is the big &quot;obstacle.&quot; I am lucky that my district is very open to using Web 2.0 tools, as long as we do it safely and cautiously.
time commitment
getting staff to actively participate using the techmology
access to the sites (not being blocked by filter) and student email for some sites
Getting teachers to be willing to learn and use new skills and access the tools
Additional comments:
I am permitted to do just about anything...so far...as long as I ask and give the technology directors a chance to reflect. Assessment of student work using WEB 2.0 requires a different rubric since there are additional skills involved in doing collaborative work -- assessment is one of my issues--but I have always hated to assign a grade to student work. Some of the Web 2.0 tools--like YouTube--are blocked by our security.
As always, time commitment and all the additional demands made on the classroom teacher make it difficult to find the time to do many of the activities you would like.
I supervise staff members who lack even the basic skills required to effectively use technology. Getting them on board has been a significant struggle.
I have played with the above tools for a few years now. But this class really cemented for me each tools strengthens and weaknesses. So that when a teacher tells me what they want to do. I am able to tell them which tool would best meet their needs. The obstacle is overcoming the fear of opening these tools up for students and navigating safety, fear, common sense, educational value and appropriate use.
The only thing that has held me back is the ocassional technological hiccup and the transfer of our blog server from an outside souce to within the District.
Some issues with staff being able to create a google account or access the docs from the various districts they are housed in.
Student access to technology
fit into curriculum
Selecting the tool is critical, otherwise technology is not enhancing the learning, it is just entertaining. The biggest issue was having the technology available for the students. Only in half of the rooms I travel to are there sets of 1:1 laptops. When I wanted to use it in the other classes, I had to beg, borrow, and stopped just short of stealing to get the students access to mini-laptops.
There are so many different Web 2.0 tools it was hard to decide which one would best assist the students with learning. Planning was another obstacle I had to over come meaning no paper and how to incorporate teaching utilizing Web 2.0 tools, speed and connection time is always as issue.
The students were more than happy to actively participate! I can&apos;t imagine that being an obstacles.
Andy
Survey of students in the LTMS 600 class
What solutions did you find to overcome any obstacles to using Web 2.0 technology in your classroom
Other:
I like to go to the administrators with a plan that tells them what and why and how. With that information in hand...they have been very open to permitting me to give it a try.
I am not sure if you can ever fully overcome the obstacles of time constraints. The district is always adding more and more to our curriculum. You try to integrate the technology into the curriculum as best as you can. That is always my biggest challenge. The technology should not just be the 40 minutes you spend each week in the computer lab.
Currently there are limited solutions - developing the appropriate trainings would be highly beneficial, however, we have very limited professional development time available and there are so many other critical topics we need to address that taking time to train in web 2.0 is almost impossible.
Communicating education value of the tool and the techniques being implemented to aid in student safety
Patience and flexibility.
Prizes to those posting, posting pertinent information, using inservice time to practice together
I am flexible when planning. I know to always have at least a plan B or C with technology. For the teachers who let me borrow their laptops, I am incredibly nice, so they will continue to let me borrow their set of laptops.
I tried several different techniques which I learned in class to find the one that worked best with learning for the students. It was a trail and error.
Planning, tech support
plan ahead
Andy
Survey of students in the LTMS 600 class
How did you benefit as a teacher from using Web 2.0 tools in your classroom
Other:
I am connected to others I have access to my student work where ever I am I don&apos;t have to carry a pile of papers home for grading I collaborate with my students--promoting a community of learning. I love technology and I learn something new every day!
Yes. It allowed me to see how much more I could challenge my students and showed them different ways to present, discuss, and create projects and material to be mastered.
I had known that web 2.0 applications were out there but did not know exactly what they were and how they could be used in the classroom.
I was motivated and inspired to try many of the ideas that I learned at the Web 2.0 class. Hopefully, this also motivates and inspires the students.
It provided several forums to connect staff that are located across a three-ounty area
I am increasing my own professional development by using my RSS feeds, twitter etc.
It has allowed the students to become more engaged in their learning, which has shifted the responsibility for learning more to the students. Before I was more te deliverer of the information. Now I still deliver the info, but ina way that is more flexible for the students. The studenta are also more readily able to collaborate, problem solve, and create new meaning out of the info.
I feel that it revitalized my teaching!
It really helped the students become more engaged when we were able to use the tools, which does result in better participation and grades.
I can provide faster and more specific feedback to students. I am able to keep the students engaged, even after they have left the classroom. There is also an enhanced communication between me, the students, and parents.
I became the facilitator instead of the teacher. The students were able to see their own potential and rise to the occasion.
When the correct tool is selected, the learning became the responsibility of the student, and I was able to become the guide to the learning.
students were more interested students participated more and at a higher level
web 2.0 tools provided the most fun lessons.
Andy
Survey of students in the LTMS 600 class
What student learning benefits resulted from using Web 2.0 tools in your classroom? (Select all that apply)
40
There were NO benefits (0%)
Increased engagement – 11 (28%)
Increased student collaboration – 10 (25%)
Increased accountability – 5 (13%)
Decreased participation anxiety – 4 (10%)
Extended activity outside the classroom – 7 (18%)
Other, please specify - 3 (8%)
Other:
Paperless!!!!!!! or at least paper-less
increased staff communication
Teachers are getting new ideas to use in their programs from colleagues
Additional Comments:
We are seeing increased excitement from the students in the learning process. As well as increase collaboration among teachers and administrators.
It has decreased participation anxiety for shy students. It may have increased anxiety for students who do not like technology, or who have weak computer skills.
The biggest change I made this year was the daily class blog. I have six different classes and six different blogs. The blogs get updated daily - frequently by me, but the students also contribute. I always explain exactly what we did, what people need to make up if there were absent, and I embed other resources that will extend the learning (like YouTube videos or study games). Some students log on a couple times a week, just to see the extra activities. The videos are always highly requested. One video half the class sung along to the first time I played it in class because they had all watched it multiple times in class. My 6th graders are presenting on the collaborative work they did on Tuesday afternoon at PETE&C.
The students were more engaged and wanted to learn. The collaboration also increased, to see the students talk to each other about what they were learning was cool
The biggest change I made this year was the daily class blog. I have six different classes and six different blogs. The blogs get updated daily - frequently by me, but the students also contribute. I always explain exactly what we did, what people need to make up if there were absent, and I embed other resources that will extend the learning (like YouTube videos or study games). Some students log on a couple times a week, just to see the extra activities. The videos are always highly requested. One video half the class sung along to the first time I played it in class because they had all watched it multiple times in class. My 6th graders are presenting on the collaborative work they did on Tuesday afternoon at PETE&C.
The students were more engaged and wanted to learn. The collaboration also increased, to see the students talk to each other about what they were learning was cool
Andy
Survey of students in the LTMS 600 class
Do you plan to continue using Web 2.0 tools in your classroom?15
Please explain:
YES!!!!!!!
I plan to expand the use of the tools I have started with various groups of students.
I have always enjoyed using technology for myself and my students. I also like to motivate other teachers to try to use these technologies in their classrooms, too.
I&apos;m working on developing skill sets regarding 2.0 with the Educational Consultants that work in my program in order to provide teachers with guided practice in the use of the tools
I want to expand my use of wikis and podcasting.
Rome wasn&apos;t built in a day, so I will continue to use the tools even if it is slower than I would wish.
I plan to continue to use google docs, blogs and wikis for teacher collaboration and increase the responsibility for teachers to access and utilize.
Without the course, I would not have known about so many great tools. Additionally, talking and learning with other educators was very beneficial.
This class is a must for all teachers of any age group. Our society is turning more towards technology, we must embrase the technology in order to keep up with the world.
The benefits outweigh the challenges.
Poll:
Which activity are you most engaged with in your job?
Recruiting
Onboarding
Employee performance management
Learning and development
Aberdeen Group Study – HR Executive’s Guide to Web 2.0
Use of web 2.0 from 2008 to 2009
Recruiting – 105% growth
Onboarding – 35% growth
Learning and development – 35% growth
Employee performance management – 2% growth
Succession planning – 1% growth
Let’s take a look at how organizations are using web 2.0 to improve performance
Recruiting example: Also related to succession planning
Enterprise social networking solutions are used by 54% of companies from the Aberdeen survey. Enterprises that used social networking reported a 31% year-over-year improvement of quality of hire, versus a 19% improvement reported by those not using the technology.
HR Director from a mid-size US Based hospital network indicated “Each member of the recruiting team has joined a web-based community of individuals who are among our target candidate populations. Several have used the medium to volunteer to mentor newcomers to their field, creating a pipeline of future candidates.”
Onboarding example:
Company forums and discussions are powerful ways to build connections to ensure that new employees are engaged and assimilated into an organizational culture. Organizations that utilize company forums achieved a 24% year-over-year improvement in time to productivity (a key metric when measuring onboarding).
Executive General Manager at Hudson Managed Services indicated “We created a Facebook group for a pool of international recruits so they had a ready-made network upon arrival.”
Onboarding activities where web 2.0 tools are most critical:
- Getting employees up to speed quickly in terms of skills and/or competencies needed to do the job well
- Enabling new employees to find the “go to” people within the organization for answers to their questions
- Acclimating new employees into the organization’s culture
Learning and Development example:
Tools that make content creation easier and more flexible like wikis or social tagging, which allow for individuals to share ideas more broadly and efficiently are showing strong adoption
Top activities where web 2.0 tools are critical to success in learning and development
- Enabling dispersed workers to collaborate and share ideas
- Enabling learning to extend beyond the classroom and on the job
- Allowing people to take part in learning without time or geographical boundaries
TELUS, a North American telecom company used wikis for learning content creation and was able to add nearly 8,000 new hires while keeping training budgets flat
- Extend Formal
- Performance Support
- Knowledge Management
- Informal Learning
Performance Management:
Plan for how you will measure the success of web 2.0 tools
-Participation
-Use
-Reduction in cost
-Improvements in productivity
-Hiring metrics
Group activity
Aberdeen Group study of over 500 organizations
55% utilize web 2.0 tools to facilitate knowledge capture and / or transfer
36% utilize web 2.0 tools to connect employees with colleagues
32% utilize web 2.0 tools to provide visibility into work/project progress by dispersed teams
Group activity
- Consider those three statistics and the categories we reviewed. Get in small groups, discuss an opportunity for using web 2.0 (an opportunity – not the tool)
- Think of need for conversation, content, connections, collaboration
Additional opportunities to consider:
PSU Outreach
http://www.thoughtfarmer.com/blog/2009/02/04/pennstate/ - play vimeo video at the bottom of the page
Miller Coors
MillerCoors sales faced a potential downturn as they rolled out new sales software. They needed a better, faster result than classroom training. (Employees signing up for the same classes over the years)
The MillerCoors University team took a risk by building their software training course in the firm’s existing SharePoint application.
This initiative yielded a significant cost savings and speed to software mastery, as well as a collaborative architecture that is being adopted corporate wide.
Facebook applications for learning - http://www.astd.org/LC/2009/0709_ellis.htm
Webinaria – screen recording and share
http://apps.facebook.com/webinaria/?auth_token=6f67abbc8003dfc540c8d427cf3d5362&installed=1
Podclass – course management
http://www.facebook.com/apps/application.php?id=2419203860&b&ref=pd_r
Apps Directory:
http://www.facebook.com/apps/directory.php#/apps/directory.php?app_type=0&category=200
Strategies for Implementing
Determine Need
Cultural – does your culture need to be more collaborative
Operational – What challenges does your training operations face? What challenges does your organization face?
Learning – Can learning outcomes be enhanced by social learning? For a variety of courses or just one course?
Strategic – Do you want to be seen as a leader (person or department) in the organization?
Organizational alignment
Enterprise app. – are there existing enterprise applications that you can help drive to adoption by using for learning? Are there other resources that people are used to using that you can plug into?
Customer services – Customer service (internal and external) can benefit from social computing. They can be a partner
Marketing/communications – (Internal and external) can benefit from social computing. They can be a partner
Building a business case
Attach to business metrics
Growth
Reduction in costs
Couple of different ways to think about your adoption method.
Formal or informal (top-down, bottom-up)
Formal – top-down = Longer time, more coordination, motivational factors
Informal – bottom-up = Organic, user-driven , but difficult to managed. And bottom-up happens at its own speed, which doesn’t work when you have deadlines
Pilot or the wedge (Bersin & Associates)
Pilot (focused project)
Build a community around single, high-value learning program
Provides easy entry.
Drives deep participation.
Add users over time.
(-) May not self-sustain.
(-) May not have enough applicability beyond scope of project to spawn further use.
Wedge (broad function)
Use only one function to serve a single purpose (such as Q&A) across entire audience.
Spreads exposure to system rapidly.
Drives wide participation.
Add uses over time.
(-) May not adequately prepare for using each feature.
(-) May not allow enough time for adminsto gain required skills.*
Group activity:
Share your need, organizational alignment. What business metrics could be impacted? What adoption method would you take? Discuss the pros and cons of those – or questions you have about them. We’ll ask each group to summarize their discussion at the end.
Design, Development, Implementation Considerations
Culture (corporate and geographical)
Training (trainers and learners)
Learner profile (skills, time available, work environment)
Instructional
Technology (firewall, access from home, wireless access, mobile access)
Policies/Guidelines
Ownership/Stewardship
Command & Control vs. Open - http://www.elsua.net/2009/03/09/impact-of-social-software-within-the-enterprise-by-jon-iwata/
Sustainability
Social Learning is Personal
Evaluating effectiveness
Test applications
Resources – Online Community Manager is a new role
Work-Life Balance
Group Work:
What considerations would be of most concern for you at your organization?
How would you address them?
What do you think are some characteristics of successful organizations?
Characteristics of successful organizations:
Establish metrics and monitor regularly
Define a “why” – have a purpose
Advanced planning before rolling out
Provide training and support for users
Allow time for it to take root
Avoid a control mentality
Identify and connect your experts (get them involved)
Enroll senior leaders as web 2.0 champions
Connect with other successful programs
http://blogs.zdnet.com/Hinchcliffe/?p=581
Sustaining a learning community
http://www.elearningnetwork.org/group-content/sustaining-learning-community-top-down-or-bottom
SAP Social Media Guidelines
http://www.socialmediatoday.com/SMC/108483
It’s not about the tools, but you do need to know what’s out there . . .
Conclusion (Andy) – 5 minutes
Takeaways
List of tools (not exhaustive, but good list to begin exploring)
Will post to Ning
Class survey results
Presentation PPT
Video case study file
Information is on my blog
LinkedIn
Facebook
Ning
Blog
Twitter
http://www.ning.com/andypetroski
http://learnev.blogspot.com/