Oct 09, 2012
Global Relaunch of Sony Entertainment Network with TYPO3 in only 6 weeks for 57 countries and 14 languages. Impressive figures for TYPO3 generating massive ROI for Sony. Talk was given first at T3CON12 in Stuttgart, Germany.
3. Sony Corporation of America
• SCA is the U.S. subsidiary of Sony
Corporation (Headquartered in Tokyo)
• Based in New York, NY
• Sony is a leading manufacturer of audio, video,
communications, and information technology
products for the consumer and professional
markets.
– Its motion picture, television, computer entertainment, music and
online businesses make Sony one of the most comprehensive
entertainment and technology companies in the world.
4.
5. Sony Network Entertainment (SNEI)
• Drives vision, strategy and execution for network services
across the entire Sony Group
• Offers consumers compelling, connected entertainment
experiences across a variety of consumer electronics devices
• A division of the Networked Products and Services Group
• Based in San Francisco, Los Angeles, San Diego
• Brands Include:
– PlayStation® Network, Sony Entertainment Network, Music Unlimited and
Video Unlimited
8. “We’re getting more requests than we can manage.
Do you think we need a CMS?”
9. The SEN Legacy System
The painpoints
“CMS” Publishing System
• Not a true CMS. Never designed to support required number of
locales/pages
Static Publishing
• Systems environments could only support static files
• Frequent releases (2-3 times/week)
Workflow Bottleneck
• 30 Stakeholders, 1 Developer/Agency
High Complexity
• Rate of complexity increasing exponentially as new locales are being
added
• High probability of errors with compounding logic
15. The Requirements
Getting it right from the start
14 languages
57 countries (Expanding to 75+ countries)
Need support for web, mobile, device sites
2,000+ pages of content
Thousands of products (music, video, games)
Thousands of redirects to support
• Geo-IP, A to B, Device-based etc.
15+ Planned Releases per month
Legal pages, press releases, marketing promotions…
A/B Testing
Analytics
17. Commercial CMS
Always the first on the table
Advantages:
Brand Recognition
• Easier corporate sponsorship
“Less Liability”
• If something goes wrong,
there’s someone to hold
accountable
“Better” Support
• “If I pay for commercial
software, then there must be
someone I can call”
Disadvantages:
Higher Costs
• Exorbitant licensing & support
costs
New Feature Requests
• Proprietary code base
• Extended features costly
Corporate Changes
• Mergers, acquisitions,
shutdowns
18. Open-Source CMS
The smarter alternative?
Advantages:
Lower Costs
• No licensing fees. Support
costs are generally lower than
commercial
Community Support
• Organic/viral development
stability
Vendor Transitions
• Easier to transition to new
implementation vendor if
necessary
Disadvantages:
Less Support
• Segmented support
communities
Less Documentation
• Generally the case for OS – not
in the case of TYPO3
A Perception Challenge
• “We don’t value what we don’t
pay for”
19. TYPO3 CMS
The system of choice
Advantages:
Enterprise Class
• Multi-site administration, top-
down publishing, security, etc.
Internationalization
• Language localization and
backend interface localization
Extensibility
• Framework approach, plug-
ins, add-on modules,
configurability
Disadvantages:
U.S. Based Support
• Less prominent in U.S. vs.
Europe
Complexity
• Typoscript, extension
development, content
integration, steep learning
curve, etc
Systems Integration
• Systems configuration,
Continuous Integration, PHP,
etc
21. Getting it done
… on a very tight schedule
Feb 17, 2012: Awarded as TYPO3 Implementation Vendor
6 weeks development & migration
• 15 developers & project managers
• Synchronized content during 15 static releases
• Redirect management of over 2,000 redirects
• Scraper functionality to index legal content
• 50+ locales (single/multi page tree)
• Localized product listings (music, video, games)
• Web and mobile versions
2 weeks coordination with IT team
• High security setup
• Loadbalancing
• Continuous Deployment
April 17, 2012: Full Relaunch
23. Today
Productive, stable platform
Collaborative workflow with multiple agencies using TYPO3
• 50+ content editors/producers; integrated workspaces/workflow
• Working on integration with other Sony group properties
2 weekly releases & real-time publishing
• TYPO3 in production on live servers
Country expansion and localization
Content editing and scheduling
Funding innovation
• Automated product feeds module
• Redirect management module
• Dynamic imaging module