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 Twi%er	
  Management	
  

	
  Which	
  pla3orm	
  you	
  need	
  to	
  use	
  
Hootsuite	
  	
  
Hootsuite	
  	
  

        Add	
  social	
  network:	
  	
  
        -­‐Facebook	
  
        -­‐Linked	
  in	
  
        -­‐Twi%er	
  
        -­‐Google	
  analy@cs	
  
        …	
  
        	
  
        Add	
  team:	
  
        -­‐Different	
  Business	
  developer	
  can	
  
        work	
  on	
  the	
  same	
  account,	
  and	
  
        join	
  their	
  forces.	
  
Hootsuite	
  	
  

             Facebook	
  	
  




             	
  Linked	
  in	
  	
  
Hootsuite	
  	
  




Twi%er	
  




             Google	
  analy@cs	
  
Hootsuite	
  	
  
                                                                                                         Powerful	
  tool	
  
                                                                                                         -­‐you	
  can	
  fix	
  to	
  make	
  
                                                                                                         Automa@cally	
  your	
  
                                                                                                         publica@ons	
  each	
  
                                                                                                         wednesday	
  at	
  8pm	
  
                                                                                                         for	
  example	
  
                                                                                                         (when	
  most	
  people	
  are	
  
                                                                                                         present	
  and	
  focus	
  
                                                                                                         online)	
  
                                                                                                         	
  	
  	
  




Set	
  update	
  (update	
  what	
  you’re	
  a	
  re	
  doing)	
  and	
  send	
  it	
  once	
  trough	
  all	
  pla3orms	
  
Schedule	
  your	
  message,	
  organize	
  your	
  publica@on,	
  
Add	
  some	
  relevant	
  Linked	
  in	
  members	
  
Hootsuite	
  	
  




Proposal	
  report	
  for	
  each	
  pla3orms:	
  Info	
  is	
  automa@cally	
  structured	
  and	
  
organized,	
  you	
  just	
  have	
  to	
  add	
  @tle	
  and	
  some	
  notes.	
  	
  
Hootsuite	
  	
  

          Report	
  general	
  template	
  
Twitalyser	
  
Twitalyser	
  




Twitalyser	
  allows	
  you	
  to	
  evaluate	
  how	
  influen@al	
  you	
  are	
  on	
  twi%er.	
  
Through	
  this	
  pla3orm	
  you	
  can	
  see	
  the	
  impact,	
  the	
  reach,	
  the	
  influence,	
  
and	
  the	
  engagement	
  that	
  your	
  ac@vity	
  on	
  Twi%er	
  generates.	
  
Twitalyser	
  




These	
  aspects	
  are	
  really	
  relevant,	
  here	
  we	
  are	
  not	
  focus	
  on	
  the	
  
number	
  of	
  followers	
  that	
  you	
  have,	
  but	
  we	
  are	
  concentrate	
  on	
  
the	
  kind	
  of	
  rela@on	
  you	
  have	
  with	
  these	
  folowers	
  	
  
	
  
Means	
  is	
  it	
  a	
  a	
  strong	
  or	
  weak	
  rela@onship?	
  
Are	
  you	
  influen@al	
  generally	
  (retweet)	
  and	
  more	
  specifically	
  into	
  
your	
  communi@es	
  (#hashtag)?	
  
Wefollow(or	
  Listorious)	
  
Wefollow(or	
  Listorious)	
  




We	
  follow	
  is	
  adequate	
  to	
  iden@fy	
  which	
  hashtags	
  are	
  popular,	
  
and	
  which	
  hashtags	
  you	
  have	
  to	
  employ	
  to	
  be	
  seen	
  by	
  the	
  right	
  
community.	
  
You	
  can	
  also	
  iden@fy	
  who	
  are	
  the	
  influen@al	
  people	
  in	
  these	
  
communi@es	
  
Wefollow(or	
  Listorious)	
  
Men@on	
  map	
  	
  




Men@on	
  map	
  is	
  a	
  good	
  tool	
  to	
  employ	
  as	
  a	
  complement	
  of	
  Wefollow,	
  it	
  allows	
  
you	
  to	
  see	
  the	
  network	
  of	
  influen@al	
  people	
  from	
  your	
  own	
  network	
  	
  	
  
Social	
  men@on	
  
Social	
  men@on	
  

              Basically,	
  social	
  men@on	
  is	
  
              a	
  kind	
  of	
  Google	
  Alerts,	
  
              but	
  for	
  Twi%er,	
  you	
  are	
  
              going	
  to	
  be	
  alert	
  	
  (into	
  
              your	
  mailbox)	
  any	
  @me	
  
              you’re	
  men@oned	
  on	
  
              Twi%er	
  	
  
Social	
  men@on	
  
Tweetreach	
  
Tweetreach	
  
                 Tweetreach	
  allows	
  you	
  to	
  
                 see	
  the	
  total	
  exposure	
  
                 that	
  each	
  tweet	
  has	
  
                 generated.	
  
                 	
  
                 You	
  can	
  also	
  see,	
  which	
  
                 users	
  are	
  you’re	
  
                 ‘ambassadors’	
  and	
  how	
  
                 engaged	
  they	
  are.	
  
Tweetreach	
  
Kred	
  
Kred	
  
           Kred	
  is	
  not	
  par@cularly	
  
           specialised	
  and	
  usefull	
  
           to	
  promote	
  a	
  business	
  
           online	
  
           	
  
           But	
  I	
  would	
  
           recommend	
  it,	
  to	
  have	
  
           a	
  quick	
  check-­‐up	
  of	
  
           your	
  situa@on	
  on	
  
           twi%er	
  when	
  you	
  don’t	
  
           have	
  the	
  @me	
  	
  
Recommenda@ons	
  
•  All	
  these	
  pla3orms	
  are	
  more	
  powerful	
  and	
  gain	
  in	
  relevance	
  when	
  you	
  use	
  
   all	
  of	
  them	
  at	
  the	
  same	
  @me.	
  
•  The	
  idea	
  is	
  to	
  increase	
  your	
  numbers	
  of	
  followers,	
  for	
  sure,	
  but	
  also	
  to	
  
   develop	
  the	
  right	
  network,	
  to	
  be	
  influen@al	
  into	
  the	
  right	
  community,	
  to	
  
   iden@fy	
  your	
  influencers,	
  and	
  es@mate	
  how	
  influen@al	
  your	
  are.	
  
•  Only	
  by	
  using	
  all	
  these	
  pla3orms	
  you	
  can	
  be	
  sure,	
  to	
  deliver	
  the	
  right	
  
   tweet	
  within	
  the	
  right	
  community.	
  And	
  thanks	
  to	
  users’	
  engagement,	
  to	
  
   have	
  a	
  great	
  exposure	
  on	
  twi%er	
  
•  Hootsuite	
  must	
  became	
  THE	
  pla3orm	
  that	
  you	
  use	
  to	
  coordinate	
  your	
  
   ac@ons,online	
  	
  

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Twitter management

  • 1.  Twi%er  Management    Which  pla3orm  you  need  to  use  
  • 3. Hootsuite     Add  social  network:     -­‐Facebook   -­‐Linked  in   -­‐Twi%er   -­‐Google  analy@cs   …     Add  team:   -­‐Different  Business  developer  can   work  on  the  same  account,  and   join  their  forces.  
  • 4. Hootsuite     Facebook      Linked  in    
  • 5. Hootsuite     Twi%er   Google  analy@cs  
  • 6. Hootsuite     Powerful  tool   -­‐you  can  fix  to  make   Automa@cally  your   publica@ons  each   wednesday  at  8pm   for  example   (when  most  people  are   present  and  focus   online)         Set  update  (update  what  you’re  a  re  doing)  and  send  it  once  trough  all  pla3orms   Schedule  your  message,  organize  your  publica@on,   Add  some  relevant  Linked  in  members  
  • 7. Hootsuite     Proposal  report  for  each  pla3orms:  Info  is  automa@cally  structured  and   organized,  you  just  have  to  add  @tle  and  some  notes.    
  • 8. Hootsuite     Report  general  template  
  • 10. Twitalyser   Twitalyser  allows  you  to  evaluate  how  influen@al  you  are  on  twi%er.   Through  this  pla3orm  you  can  see  the  impact,  the  reach,  the  influence,   and  the  engagement  that  your  ac@vity  on  Twi%er  generates.  
  • 11. Twitalyser   These  aspects  are  really  relevant,  here  we  are  not  focus  on  the   number  of  followers  that  you  have,  but  we  are  concentrate  on   the  kind  of  rela@on  you  have  with  these  folowers       Means  is  it  a  a  strong  or  weak  rela@onship?   Are  you  influen@al  generally  (retweet)  and  more  specifically  into   your  communi@es  (#hashtag)?  
  • 13. Wefollow(or  Listorious)   We  follow  is  adequate  to  iden@fy  which  hashtags  are  popular,   and  which  hashtags  you  have  to  employ  to  be  seen  by  the  right   community.   You  can  also  iden@fy  who  are  the  influen@al  people  in  these   communi@es  
  • 15. Men@on  map     Men@on  map  is  a  good  tool  to  employ  as  a  complement  of  Wefollow,  it  allows   you  to  see  the  network  of  influen@al  people  from  your  own  network      
  • 17. Social  men@on   Basically,  social  men@on  is   a  kind  of  Google  Alerts,   but  for  Twi%er,  you  are   going  to  be  alert    (into   your  mailbox)  any  @me   you’re  men@oned  on   Twi%er    
  • 20. Tweetreach   Tweetreach  allows  you  to   see  the  total  exposure   that  each  tweet  has   generated.     You  can  also  see,  which   users  are  you’re   ‘ambassadors’  and  how   engaged  they  are.  
  • 23. Kred   Kred  is  not  par@cularly   specialised  and  usefull   to  promote  a  business   online     But  I  would   recommend  it,  to  have   a  quick  check-­‐up  of   your  situa@on  on   twi%er  when  you  don’t   have  the  @me    
  • 24. Recommenda@ons   •  All  these  pla3orms  are  more  powerful  and  gain  in  relevance  when  you  use   all  of  them  at  the  same  @me.   •  The  idea  is  to  increase  your  numbers  of  followers,  for  sure,  but  also  to   develop  the  right  network,  to  be  influen@al  into  the  right  community,  to   iden@fy  your  influencers,  and  es@mate  how  influen@al  your  are.   •  Only  by  using  all  these  pla3orms  you  can  be  sure,  to  deliver  the  right   tweet  within  the  right  community.  And  thanks  to  users’  engagement,  to   have  a  great  exposure  on  twi%er   •  Hootsuite  must  became  THE  pla3orm  that  you  use  to  coordinate  your   ac@ons,online