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Charting collective knowledge:
     Supporting self-regulated learning
             in the workplace

                                Anoush Margaryan
                                Lecturer in Learning Technology
                                     Shell Research Fellow
                       Caledonian Academy, Glasgow Caledonian University




                                              Collaborators:
                             Prof. Allison Littlejohn and Dr Colin Milligan
                                 Glasgow Caledonian University, UK




                                  http://www.slideshare.net/anoush
The slides are licensed under Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Unported Licence
“Now, we own the means of production--it's in our heads. It's
  what we know and can do. Do we really want to turn that
 over to the organization to decide? Or do we want to be the
people who say `I'm going to take charge of my own learning.
I'm going to be curious and pay attention to what's changing
   and where things are going and I'm going to pro-actively
prepare myself for those things, regardless of whether or not
 the organization tells me I need to learn this.` We shouldn't
    be waiting to receive permission or be empowered. We
  should be seizing that power and doing everything with it
                         that we can“

           Michelle Martin, The Bamboo Project
Emergent work practices: Bricolage, patchworking

Emergent environments: Distributed, dynamically-
 changing, technologically-mediated, complex or
                    chaotic

   Emergent capabilities: self-regulation, self-
 organisation, operating in ill-defined domains &
across geographic boundaries, networking, peering,
                     sharing

 Emergent technologies: social, adaptive, intuitive
What behaviours/capabilities do individuals require to operate in
               an open/ networked society ?


  How can collective knowledge be used by individuals and to
                      support learning?


   How can individuals make sense of distributed, collective
    knowledge to support new learning and work patterns?


 What sorts of adaptive technology tools can support the use of
                     collective knowledge?
Collective knowledge – the
aggregation of information,
knowledge and artefacts        COLLECTIVE
residing in people,            KNOWLEDGE
communities, networks,
practices that is accessible
through the web.
Scanning - what am I looking     CONSUMPTION
for?

Filtering/Evaluating – what is
relevant?                         COLLECTIVE
                                  KNOWLEDGE
Asking right questions –
know who and know where
CONSUMPTION




 COLLECTIVE
 KNOWLEDGE


              CONNECTION
CONSUMPTION




               COLLECTIVE
               KNOWLEDGE


CONTRIBUTION                CONNECTION
CONSUMPTION




                 collective
                COLLECTIVE
                KNOWLEDGE
                intelligence

CONTRIBUTION                   CONNECTION
CONSUMPTION




         CHARTING
CONTRIBUTION       CONNECTION
Th
             eir
             G                Consume
             O                Contribute
             A                 Connect
              L
             S
   The
individual
                   charting

                                           The Collective
You   Your
      goal
You                                                                                             Your
                                                                                                goal




       Formal                       Dynamic Knowledge,                         The collective
      Learning                          e.g. wikis




                    Smart        Your            Shared resources    Recommended
                 Information   Knowledge          (e.g. delicious)     Resources
Colleagues with
                                                   similar skills
                                                                                  Peers with
                               Team
                                                                                 similar goals




         Manager                                                                                    External
                                                       You
                                                                                                    contacts




You                                                                                                                   Your
                                                                                                                      goal




       Formal                              Dynamic Knowledge,                                        The collective
      Learning                                 e.g. wikis




                    Smart               Your                 Shared resources              Recommended
                 Information          Knowledge               (e.g. delicious)               Resources
Colleagues with
                                                   similar skills
                                                                                  Peers with
                               Team
                                                                                 similar goals




         Manager                                                                                    External
                                                       You
                                                                                                    contacts




You                                                                                              CONSUME              Your
                                                                                                                      goal




       Formal                              Dynamic Knowledge,                                        The collective
      Learning                                 e.g. wikis




                    Smart               Your                 Shared resources              Recommended
                 Information          Knowledge               (e.g. delicious)               Resources
Colleagues with
                                                   similar skills
                                                                                  Peers with
                               Team
                                                                                 similar goals

                          CONNECT

         Manager                                                                                    External
                                                       You
                                                                                                    contacts




You                                                                                              CONSUME              Your
                                                                                                                      goal




       Formal                              Dynamic Knowledge,                                        The collective
      Learning                                 e.g. wikis




                    Smart               Your                 Shared resources              Recommended
                 Information          Knowledge               (e.g. delicious)               Resources
Colleagues with
                                                          similar skills
                                                                                         Peers with
                                      Team
                                                                                        similar goals

                                 CONNECT

                Manager                                                                                    External
                                                              You
                                                                                                           contacts




 You                                                                                                    CONSUME              Your
                                                                                                                             goal
CONTRIBUTE



              Formal                              Dynamic Knowledge,                                        The collective
             Learning                                 e.g. wikis




                           Smart               Your                 Shared resources              Recommended
                        Information          Knowledge               (e.g. delicious)               Resources
Colleagues with
                                                            similar skills
                                                                                           Peers with
                                        Team
                                                                                          similar goals

                                   CONNECT

                  Manager                                                                                    External
                                                                You
                                                                                                             contacts




You and Your                                                                                              CONSUME              Your
   Peers                                                                                                                       goals
  CONTRIBUTE


                Formal                              Dynamic Knowledge,                                        The collective
               Learning                                 e.g. wikis




                             Smart               Your                 Shared resources              Recommended
                          Information          Knowledge               (e.g. delicious)               Resources
MY GOALS
How do we support the
achievement of goals?




                        ME
MY GOALS

The Ideal?
Everything you do
contributes towards
achieving your goals.

Actually, this is too
simplistic




                        ME
MY GOALS

The Ideal (2)
Not every activity
contributes towards
achieving your goals and
you will periodically assess
and refine your effort.




                               ME
MY GOALS   MY GOALS

The Reality
Goals may actually evolve
over time.




                                       ME
MY GOALS

Charting
Helps you relate where you
are to where you started
and where you want to be.




                                        ME
MY GOALS

Charting (2)
Helps you relate where you
are to where you started
and where you want to be
    … over and over …
providing the opportunity to
dynamically interact with
your goals and personal
development.




                                          ME
Charting mock ups – *very* early conceptualisations
Charting mock ups – *very* early conceptualisations
Future work




 Charting scenarios (in collaboration
 with Shell and TUG)


 Prototype charting tool

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Charting collective knowledge: Supporting learning in the workplace

  • 1. Charting collective knowledge: Supporting self-regulated learning in the workplace Anoush Margaryan Lecturer in Learning Technology Shell Research Fellow Caledonian Academy, Glasgow Caledonian University Collaborators: Prof. Allison Littlejohn and Dr Colin Milligan Glasgow Caledonian University, UK http://www.slideshare.net/anoush The slides are licensed under Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Unported Licence
  • 2. “Now, we own the means of production--it's in our heads. It's what we know and can do. Do we really want to turn that over to the organization to decide? Or do we want to be the people who say `I'm going to take charge of my own learning. I'm going to be curious and pay attention to what's changing and where things are going and I'm going to pro-actively prepare myself for those things, regardless of whether or not the organization tells me I need to learn this.` We shouldn't be waiting to receive permission or be empowered. We should be seizing that power and doing everything with it that we can“ Michelle Martin, The Bamboo Project
  • 3. Emergent work practices: Bricolage, patchworking Emergent environments: Distributed, dynamically- changing, technologically-mediated, complex or chaotic Emergent capabilities: self-regulation, self- organisation, operating in ill-defined domains & across geographic boundaries, networking, peering, sharing Emergent technologies: social, adaptive, intuitive
  • 4. What behaviours/capabilities do individuals require to operate in an open/ networked society ? How can collective knowledge be used by individuals and to support learning? How can individuals make sense of distributed, collective knowledge to support new learning and work patterns? What sorts of adaptive technology tools can support the use of collective knowledge?
  • 5. Collective knowledge – the aggregation of information, knowledge and artefacts COLLECTIVE residing in people, KNOWLEDGE communities, networks, practices that is accessible through the web.
  • 6. Scanning - what am I looking CONSUMPTION for? Filtering/Evaluating – what is relevant? COLLECTIVE KNOWLEDGE Asking right questions – know who and know where
  • 8. CONSUMPTION COLLECTIVE KNOWLEDGE CONTRIBUTION CONNECTION
  • 9. CONSUMPTION collective COLLECTIVE KNOWLEDGE intelligence CONTRIBUTION CONNECTION
  • 10. CONSUMPTION CHARTING CONTRIBUTION CONNECTION
  • 11. Th eir G Consume O Contribute A Connect L S The individual charting The Collective
  • 12. You Your goal
  • 13. You Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources
  • 14. Colleagues with similar skills Peers with Team similar goals Manager External You contacts You Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources
  • 15. Colleagues with similar skills Peers with Team similar goals Manager External You contacts You CONSUME Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources
  • 16. Colleagues with similar skills Peers with Team similar goals CONNECT Manager External You contacts You CONSUME Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources
  • 17. Colleagues with similar skills Peers with Team similar goals CONNECT Manager External You contacts You CONSUME Your goal CONTRIBUTE Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources
  • 18. Colleagues with similar skills Peers with Team similar goals CONNECT Manager External You contacts You and Your CONSUME Your Peers goals CONTRIBUTE Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources
  • 19. MY GOALS How do we support the achievement of goals? ME
  • 20. MY GOALS The Ideal? Everything you do contributes towards achieving your goals. Actually, this is too simplistic ME
  • 21. MY GOALS The Ideal (2) Not every activity contributes towards achieving your goals and you will periodically assess and refine your effort. ME
  • 22. MY GOALS MY GOALS The Reality Goals may actually evolve over time. ME
  • 23. MY GOALS Charting Helps you relate where you are to where you started and where you want to be. ME
  • 24. MY GOALS Charting (2) Helps you relate where you are to where you started and where you want to be … over and over … providing the opportunity to dynamically interact with your goals and personal development. ME
  • 25. Charting mock ups – *very* early conceptualisations
  • 26. Charting mock ups – *very* early conceptualisations
  • 27. Future work Charting scenarios (in collaboration with Shell and TUG) Prototype charting tool