SVAM is an IT services and staffing company that provides various technology services including application development, infrastructure management, business intelligence, and staff augmentation. The document provides an overview of SVAM's history, vision, key metrics, management team, global presence, service offerings, representative projects, and clients in both the public and private sectors.

1. Putting Information Technology To Work

2. Contents Corporate History - Milestones Our Vision and Values Key Metrics Management Organizational Design Global Presence – Offices Correct Shore TM Model Service Offerings Customer profiles Key Partners Web Collaboration Business Process Management Business Intelligence Infrastructure Management Staff Augmentation

3. Corporate History Started near shore development center in Mexico Became MicroSoft Gold Partner Entered into partnership with leaders – MicroSoft, IBM & Oracle Started Offshore development center in India Launched Solutions Practice Founded as an IT staffing Company 2009 2003 1998 1994 2000 2007

5. Experience in getting the best value from technology investments

6. Talented people, proven processes, and the right technology

7. The ability to scale while retaining client flexibilityOur teams leverage innovative thinking, a systematic approach, and disciplined deployment to deliver superior returns.

8. Key Metrics Technology Processes People Our People Their know-how covers a wide range of specialties: Collaboration, Data Management/Business Intelligence, E-Commerce, Enterprise Architecture, Network and Systems Design. We make regular training available throughout the year. We Achieve Results by Investing in Our People, Processes and Technology

10. Use of Industry standard tools: Rational Rose

11. Project Management methodology adaptable to specific customer environmentWe Achieve Results by Investing in Our People, Processes and Technology

13. Off-shore infrastructure for 150+ developers in New Delhi, India, and 100+ developers in Cd. Victoria, MexicoWe Achieve Results by Investing in Our People, Processes and Technology

14. Management Profiles Vikas Dhablania Executive Vice President Anil Kapoor President & CEO Michael Capilets Managing Director Joe Marchese Managing Director

15. Global Presence New York, USA San Diego, USA Ciudad Victoria, Mexico Delhi, India

17. Project Management

18. Requirement Management

19. Risk Management

20. High Level Design

22. Development

23. Documentation

24. Testing

25. Detail Design

26. Development

27. Documentation

29. Off-Site

30. Off-site + Off-shore

31. On-site + Off-site + Off-shore

34. Document Management

35. Collaboration

36. Managed Services

37. Applications Development and Maintenance

39. Our Partners

40. Project Management

41. Project Management Approach Leadership, Teamwork, and Change Management Start Project Define Project Plan Project Manage Delivery Close Project SVAM’s Planning Tools & Techniques

43. Microsoft Project Server 2007 (Project Planning, Monitoring and control)

44. Acti-Time (Time Management)

45. VSS, TFS (Configuration Management)

46. Bugzilla (Bug Management)

47. SVAM follows Quality Management system based on the CMMI Level 3 and ISO 9001:2008 standards. Some of the templates used during the project life cycle are:

48. Project Management Plan

49. Risk Register

50. Configuration Management Plan

51. System Requirement Specification

54. Configuration Management Audit

55. Process Audits

56. Product/Project Audit

57. Apart from the audits and QC activities the reviews such as peer review and Subject Matter Expert (SME) reviews are conducted as per the plan to maintain the quality of work.

59. Representative Projects

60. New York City Department of Environmental Protection The DEP commissioned a program to equip every water meter in the City of New York with an active RFID device to enable automated meter reading. The program was essential not only to improve service levels and the efficiency of operations. The data is needed to help plan water capacity and distribution models for a city population expected to grow by as many as one million people in the next ten years. DEP had contracted with a large government contractor to build the city-wide wireless network for reading the devices, RFID and meter manufacturers, and several installation contractors to deploy the devices throughout the city. But there was no unifying way to coordinate all the players who had to integrate activities to meet an aggressive schedule. SVAM designed and built an application called MITS that allowed the contractors to plan and execute their activities in a coordinated way. The system was built on Microsoft’s .NET framework to integrate into DEP’s architecture. The project made use of an agile approach to accommodate an aggressive schedule, with concept to delivery taking just five months. By addressing systemic inefficiencies, MITS is helping to improve process complexity and delays that the City Comptroller’s office estimated to cost $24M, with recurring benefits for billing, payment, and cash flow expected to grow into the future. Challenge SVAM’s Solution Results

62. Clarify, a CRM application for Service Center and Field Service

63. Actuate, Centralized Reporting for the Enterprise Performance

64. Production Support, including System Admin, Network Engineering, and DB AdminSVAM applied its CorrectShoreSM model to staff a distributed team onsite and offshore to deliver ADM and infrastructure services at a very attractive price while delivering top flight service. The applications suite has an unrivaled reputation with Motorola’s business leaders and customers for creating high service levels. Challenge SVAM’s Solution Results

66. Integrate with data created by a BPO partner

67. Take over support for a legacy Lotus Notes that links to the new system.SVAM deployed a local team to work closely with client business and technology leaders, along with vendor product experts, to implement the system rapidly. We then continued onsite and offshore support for Notes as client teams redeployed to strategic areas. SVAM delivered world-class solutions at significant cost advantage via process and resource management expertise based on experience with other global clients. We became integral with the client’s IT “chemistry” leveraging SVAM’s CorrectShoreTM model. Challenge SVAM’s Solution Results

68. SiteIntel An Internet firm needed a way to provide real-time national security information to their subscribers. SVAM was asked to create a robust platform that also had an attractive look and feel, with configurable pages for end-user personalization. By the very nature of SITE Intel’s business, a high level of security and privacy was required, along with powerful search capabilities and ease of creating of new pages and internal websites. The design also had to enable a second phase to integrate Web 2.0 features. The SVAM team selected Microsoft SharePoint as the platform to deliver this wide ranging capability. Beyond the traditional document management emphasis, the team integrated ASP.NET C# code to leverage the strong database engine within SharePoint. The SITE Intel web-based application is the product of choice for the best security intelligence available to non-governmental organizations. Challenge SVAM’s Solution Results

69. SonicWall SonicWALL designs, develops, manufactures, and sells network security, content security, and business continuity solutions worldwide. In a very competitive industry, SonicWALL wanted deeper insight into the profit dynamics of the business, and how operational excellence could make an impact. SonicWall had ERP and CRM platforms that are functionally rich and integrated, but the IT team was fully committed to supporting that environment for ongoing activities. They could not have the capacity to create a robust business intelligence platform to yield the desired insight. SVAM built an Enterprise Data Management platform for robust yet easy to use performance management. The system is built on .NET technologies and makes extensive use of the Qlikview Business Intelligence Tool. The team took an agile development approach that permitted the client to experiment with innovative ideas and deploy those that created the most value. The BI solution has been so successful that it is being deployed among the senior leadership throughout the company. In the next phase, we are integrating the platform with a business process management engine to integrate operations. Challenge SVAM’s Solution Results

70. Clients – Public Sector State of Connecticut NYS DCS NYC DCAS NYS OMRDD

71. Client - Corporate

72. Feedback Your feedback is very important to us, please contact us for more information and feedback Email : solutions@svam.com Phone : +1 (516) 466 6655

73. SVAM International, Inc. 233 East Shore Road, Great Neck NY 11023 www.svam.com Thank You for your time!!