Third place working by Regus By Dick de Pater – Regus
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Regus Express is a new concept from Regus to provide flexible workspaces and business services in convenient locations across Belgium. The concept includes workspaces ranging from small business stations to larger business hubs with meeting rooms, coworking spaces, and services like printing, scanning, and videoconferencing. Regus Express locations will be established in city centers, airports, railway stations, and other transportation hubs to serve the growing number of mobile workers and provide an alternative to working from home or cafes. The goal is to build a network of 20-30 Regus Express locations across Belgium in the next few years to support different workstyles and accommodate the future of mobile working.
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Third place working by Regus By Dick de Pater – Regus
- 1. The future of mobile working Dick de Pater BusDev Director Benelux & Nordics
- 2. Overview Company overview Regus Express Building the network Regus Express launch Belgium Regus Express customers Services & solutions Booking & marketing Summary 1 2 3 4 5 6 7 8
- 3. Regus: a pioneering Belgian company Founded in 1989, Avenue Louise, Brussels 1 Founded in 1989, Avenue Louise, Brussels Leading Provider of flexible work Solutions 2 World Leading Provider of flexible 12 Centres in Belgium work Solutions 2,000+ Centres Globally 3 4 12 Centres in Belgium Presence in 100+ Countries 5 1,800 Centres Globally 1.6 Million Customers 6 Presence in 100 Plus Countries 1.6 Million Customers “Made in Belgium” “Made in Belgium”
- 4. City City centres Signature buildings Business parks Key office centres Community Small town Local Community integrated Regus Express – Brussels Airport Braine L’Alleud Parc L’Alliance Ghent Zuiderpoort Antwerp Berchem Belgium 12 centres The current network
- 5. By company size… By industry… 25% Corporate 35% Medium 40% SME Our audience: companies that use Regus
- 6. Regus Express – the concept
- 7. The world of work is changing The world of work is changing People work everywhere…
- 8. The world of work is changing But they don’t always get what they want… Electrical Power Conferencing Courier Services Printing Customer Service Assistant Business Class Internet Quiet space Wireless Internet Reservation option Air-conditioning Office Equipment Video Assistant / Concierge Video Telephone Copy / Scan / Fax Proper Work Surface Security Central Location Meeting Rooms Privacy The world of work is changing Good coffee
- 9. Today there are over 1.3bn mobile workers globally 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013/14 2006 Amazon launches first cloud service 2010 Launch of iPad 2004 First social network for business 2005 Launch of BlackBerry 2012 Google glass – mass-market wearable computer 2011 100Mb broadband available 2002 First 3G network launched 2007 Launch of iPhone 2013 Secure cloud Over one third of the world’s working population 2008 Banking Crash 2009 Explosion in Wifi Networks
- 10. What is Regus Express
- 11. Existing Centres 220 Office Buildings 280 Local Centres 300 Roadside 200 Retail Centres 250 Airports 30 Railway 30 University Campus 50 Library/Local Government 150 Total locations: 1550 Target build time: 5 years Building the network – example UK
- 12. Launching in Belgium: Regus Express
- 13. Regus Express and our network City City centres Signature buildings Business parks Key office centres Community Small town Local Community integrated Regus Express – Brussels Airport Third place Braine L’Alleud Parc L’Alliance Ghent Zuiderpoort Antwerp Berchem Railway stations Service stations Retail centres Airports Belgium centres Phase 1 - 20 Phase 2 -30 Coming Soon Coming Soon “Links to the wider Regus Express Network & High Speed Rail ”
- 14. Railway station – the Business customer What do they expect? • An Experience – Something different, innovation, inspiration • Brand – Something they know, they trust, understand, consistency of service • Environment – A quiet environment where they can get a coffee and a seat in comfort. A place to be able to think and meet • Facilities – Restaurants, variety of places to eat, ease of access, parking etc, WI-FI • Ease of Access – Easy to identify locations that they can just drop into and work straightaway What do Regus Express bring? • Technology & Convenience – A place to go and work that is quiet and comfortable • Facilities – Printing, scanning, faxing, videoconference, meetings • Consistency of Offer - Brands – Regus is globally recognised, NMBS is strong locally • Ease of Booking and Access – Simple booking systems on line or via an app • Membership Programme – Ability to roam across our network using our Businessworld Card membership in combination with NMBS customer programs
- 15. • Business lounge • Meetings & Conferences • Day office usage • Print/copy/scan/fax • Overspill space • Offices • Team meetings • Business reviews • Training • Consult clients • Financial advice • Interviews • Business lounge • Private work space • High speed connectivity • Print/copy/scan/fax • Meetings Local Office Workers Business Community Service providers Realtors, Professionals, Banks The potential customer • Planned reviews • Ad-hoc meetings • Flexible office overspill • Team meetings Business Travellers
- 16. Business Hotspot Business Station A4 Business Station Retail Business Workpod 0 Sqm / 0 sqft 0.59 sqm / 6.36 sqft 0.87 sqm / 9.32 sqft 4 sqm / 43.05 sqft Business Corner Business Island Business Lounge Business Hub 15 sqm / 161 sqft 20 – 50 sqm / 215 – 538 sqft 20 - 80 sqm / 215 - 861 sqft 80 - 300 sqm / 861 - 3229 sqft 16 Business services and solutions for all spaces
- 17. 17 Business Hub ➜ Business lounge ➜ Reading table ➜ Think pods ➜ Business Station – Printing Scanning & Charging ➜ Storage lockers ➜ Refreshment Bar – Tea & Coffee Facilities ➜ Co-working space ➜ Day offices ➜ Meeting Rooms ➜ Videoconferencing ➜ Quiet Environment
- 18. Regus Thinkpods ➜ Provide cocooned, semi-private environments to work in ➜ Adjustable seat height ➜ Personal lighting ➜ Power points and internet connectivity ➜ Iconic design
- 19. Reading table and lockers ➜ Reading lights ➜ Power Sockets ➜ USB Charger ➜ Table set at usable working height ➜ Lockers to store laptops and equipment. Available to hire subject to security
- 20. 20 Business Station The Regus Business Station is a full document services system and mobile working location. It has print/scan/fax and copy capabilities as well as a retractable working table for connecting laptops and mobile devices. The Regus Business Station can also contain our Business Hotspot Wi-Fi. Size W 809mm / 31.85in D 730mm / 28.74in H 2200mm / 86.61in Features • Laptop table • Power socket • USB charger • Mobile device charger Document services A4 colour printer, print, fax, scan, copy from a mobile device, optional courier service Cost Can be leased or purchased or form part of a hub package
- 21. 21 Regus Meeting Rooms ➜ Laptop Display Screens ➜ Wipe boards ➜ Chargeable by the hour ➜ WIFI ➜ Accessed through the Access Panel ➜ Bookable on line and through the Regus App ➜ Location finding on app to show closest centre
- 22. Meeting Room Management Meeting Room Management • Integration into Regus Global Booking system • Overflow meeting room • Inventory (when your rooms are full) Services • Self service – Access station • Managed videoconferencing • Virtual assistant • Document services 22 Regus’Meeting Room Management system means you can book meeting rooms online or over the phone and have your room waiting for you in your chosen location.
- 24. Loyalty Program – Marketing Value ➜ Combine with Regus online experience ➜ Access to Regus BW Card holders (target of 10M by 2016) ➜ Rewards program ➜ Benefits of the Regus network ➜ Joint marketing efforts
- 25. Regus vision • Provide high quality business services • Provide a network of convenient and easily accessible locations • Create environments that support collaboration and social interaction and attract a cross section of business users • Move our brand from corporate to consumer and increase customer loyalty Accommodate the future of mobile working “A chosen destination to do business”
Notas do Editor
- Celebrating 25th anniversary and would’t it be great to celebrate with winning the RFP in a country where it all started? Most recent openings in Nepal & Botswana
- Particularly “flexible sectors” like Prof. Services, mgmt consulting, software/technology, also large share for banking: f.i. War rooms in acquisition support
- Build in two frames
- Uk Map Numbers running as totaliser Representative dots – not literally 500
- Increase density in Belgium, part of strategy is to realize Express locations on all High Speed Rail locations, hence our strong interest for Liège. Openings foreseen at Gare du Nord, negotations with Dutch Rail on Hispeed lounges, Brussels-South & Antwerp in this tender