Healthcare Capability

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– Second level
• Third level
Healthcare Capability
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7/5/2012 © Copyright 2008 Gateway TechnoLabs Pvt. Ltd. 1
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Healthcare – Industry Practice @ Gateway
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Provider Segment Payer
style
• Product Development – EMR, PPMS
• Hospital Information System Development &
• Click to edit Master text styles Care Modules
Implementation • Effective Claims Management
• ARRA - MUA enablement of the application
Managed •

including certification
• – Second level
HIPPA 5010 transition • Business Intelligence Creation and Integration
ICD 9 to 10 transition services Technology Migration for their Software system
• Third level
• •

• Integration (HL7/DICOM/PACS/Other systems)
Technology Migration • Application management and migration services
•
– Fourth level
Web and SAAS enablement
• • Enterprise Infrastructure Management Services
• BI / Dashboard development level
» Fifth
• Infrastructure Management Services for SAAS
platforms

Certified Domain Consultant | Flexible engagement & Global Delivery Model | 24 × 7 Availability | Solution
Accelerators in terms of Framework, Processes
Key Achievements

• Developed software product suite s like EMR, PPMS etc. catering to Provider and Payer segment.
• eHealth service platform to effectively deliver Heath services across 100 locations in 60 towns through
registered 17,000 practicing doctors
• Managing Integrated Application Suite (18+ Applications) for a leading healthcare insurance service
provider in USA
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– Second level
• Third level
Healthcare
– Fourth level
» Fifth level Showcases

Beyond Innovation

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Patient Care & Practice Management System
Business Needs Click to edit Master title style
To develop an application portal that provides health services like clinic and practice management
helping physicians to optimize their time and providing cost effective services to the patients.

Key Solution Features
•
– Second level
Deployed on Service oriented architecture
• Fully functional & complete solution for
• Third level
Physicians and Patients
• – Fourth level
Patient Management Module to manage patient
details, history, insurance details, documents and
» Fifth level
billing statistics
• Scheduling and appointment booking module
with e-mail & SMS reminder alerts facility
• Centralized document repository
• Sketch pad for explanation during Patient
counseling
• Custom prescription templates
• HIPPA compliant claims generation
• Integrated billing system with work flow driven
bill approval mechanism
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Patient Care & Practice Management System
Benefits
•
Fully functional & complete solution for Physicians and Patients
• Meets HIPAA compliance requirement
• An efficient patient and case management system
• • Click to edit Master text styles
Reduce Operating costs of Doctors
• Improve quality of patient care
•
– Second level
Eliminate redundant data entry
• Third level Technology
– Fourth level • Microsoft .NET Framework 2.0 (ASP.NET, C#)
» Fifth level • HTML/CSS, JavaScript
• MS SQL Server 2000

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Medical Insurance Claim Processing Application

It was very difficult to simplify various types of files received from Insurance company and time
consuming process to review/validate all the claims. That has lead to increase difficulties in measuring

efficiency.

– Second
Key Solution Featureslevel
• Provides Healthcare plan to process claims
• Third level
• Claims review to know the cash inflow/outflow
– Fourth level
within the organization
• » Fifth level
Review of Funding, Capitation, Member Ship,
Claims, Daily Claims, Contestations
• Import functionality of Claims and relevant data
files to the application
• Allocation of Claims to various users
• Generation of related reports using database
cubes

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Medical Insurance Claim Processing Application
Benefits
• Click to edit Master title style
Easy processing of claims received from different Insurance Companies
• Allows users & role based permissions for selective access to users
• Secured data flow between application and various Insurance Companies in specific file formats for
data security
• Helps in reviewing, distributing and managing various types of claims
•
– Second level
Eliminated time consuming process of reviewing & validating various types of files received from
• Third
insurance companylevel
• Efficient claim– Fourth leveldecision making by comprehensive reporting
processing and

» Fifth level
Technology
• Microsoft .NET Framework 2.0 (ASP.NET, C#)
• HTML/CSS, JavaScript
• Crystal Reports

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Electronic Medical Records

To develop a product which can be used by medical practitioners in Chiropractic field. The system should
be capable of Scheduling appointments, Billing, Claims processing and generating various reports along

with complete patient and case management operations.

– Second
• Integrated appointment scheduler
• Third level
• Centralized document repository
•
– Fourth level
Comprehensive patient’s examination recording
• Integrated billing » Fifth that supports electronic
system level
claims submission
• Integrated with 3rd party clearing house (Gateway
EDI)
• Generate HIPPA 837 format claims
• Customizable templates for variety of tests
• Automated database creation and population
• Powerful search function

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Electronic Medical Records
Benefits
Solution specifically implemented for Chiropractic clinics as per their requirements
• Developed and implemented as per HIPAA compliance
• Electronic claims processing using services of Gateway EDI Clearing House
Self-intuitive UI with layout similar as MS Office 2007
• Reduced operating costs of Doctors
•
– Second level
Improved quality of patient care
• • Third level
Eliminates medical errors
– Fourth level
Technology
» Fifth level
• HTML/CSS, JavaScript

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Biological Age Test – Integration with Cardio Check

• To widen the usage of “CardioCheck” device for the common men helping them to get their
biological age by checking the health of main arteries by measuring their elasticity.

– Second
• Measures consumer pulse wave and compares it
• Third level
with a database of multiple cardiovascular
profiles
– Fourth level
• Fifth level
Integration with» “Cardio-Check” device that
measures heart pulse in fraction of seconds
• API interface with secured login access
• Waveform representation of the Pulse
information captured by device
• Generate Meal plan based on their dietary needs
• Discussion forums for users
• Blogs to communicate their message to other
users
• Shopping-cart for online purchase of healthy food
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Biological Age Test – Integration with Cardio Check
Benefits
Alert users towards the risk of Heart attacks and other cardiovascular diseases
• Unique Installer packages for Partners that facilitates end consumers to download Installer from
their websites
A frequent measurement keeps track of their patient’s health and provides details on their
biological health
•
– Second level
Secured area for consumers to access their historical data
• • Third level
Eliminates medical errors
– Fourth level
Technology
» Fifth level
• IIS 6.0+

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Diabetes Awareness Application

• To implement rich & innovative solution that displays Diabetes information helping them to increase
awareness and thereby brand/market promotion of the company.

– Second
• Exhaustive information & statistical information
• Third level
on diabetes awareness
•
– Fourth level
Country-wise statistical information
• Rich interface withFifth level to navigate to
» world map
specific Continent/country
• Video Streaming
• Interactive Flash and Flash component
integration
• ILOG Elixir component integration for innovative
graphical data display
• Component libraries for interactive data
visualization

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Diabetes Awareness Application
Benefits
Huge knowledgebase & diabetes related information
• Creates awareness among users about diabetes
• Diabetes care tips can be provided to the users
Case stories information can provide references to the users
• Strong CSR initiatives
•
– Second level
Implicit branding
• • benefit would
A long termThird level include developing a target audience of their potential customers.
– Fourth level
Technology
» Fifth level
• PHP 5.x, JavaScript, HTML
• MySQL 5.x

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Patient Meeting Management Solution

• To implement rich & patient friendly solution that helps different patients schedule meeting with the
Doctors in minimal time duration

– Second
• Role based authentication for different types of
• Third level
users
•
– Fourth level
Calendar control to provide a consolidated view
of all scheduled programs level place
» Fifth at one
• CSS based styling to define colors, fonts, layout,
and other aspects of application UI
• Allows user choose the preferred color scheme

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Patient Meeting Management Solution
Benefits
Hassle free scheduling of recurring meeting programs
• Organize meeting details at single place
• Keep track of scheduled program and budget overruns
Increase the attendance at seminars and meetings
• Overall Meeting booking time is reduced thus avoiding data duplication and managing data
– Second level
centrally
• • Third level
Instant access to important meeting details
• Application sends reminders sent to the participants about scheduled meeting
– Fourth level
• Complete control over budget & resources allocation
» Fifth level

Technology
• .NET 2.0 Framework (ASP.NET, C#)

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Integrated Retail Management Solution for Pharmacy Chain
Business Needs
As a part of expansion policy, client was setting up chain of Pharmacy stores focusing on the sales
of different pharmacy products across all stores. They came up with the need to implement Retail &
Distribution management solution providing Tendering/Procurement, Inventory control, Sales &
Distribution and Accounting Management of the Pharmacy chain

– Second
Key Solution Features level
• Retail & Distribution Management
•
• Third level
Accounts & Financial Analysis Management
• – Fourth
Payroll Management level
• » Fifth level
Sales/Purchase/Inventory Management
• Customer Relationship Management
• Employee Information System
• Integration with Bar Code & Web Store
• Implemented Modular Integration thus
eliminating duplication of data
• Work Flow Management caters to any document
flow in the organization
• Reports with Graphs and charts with decision
support & Multi-dimensional analysis
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Comprehensive user definable security features 16

Integrated Retail Management Solution for Pharmacy Chain
Benefits
Robust data flow across various modules at Franchiser, Distributor & Franchisee levels
• Independent application at Central Store & Front Retail Store
• Regular Data Synchronization
Modular Integration to eliminate data duplication
• Seamless integration with other Windows based tools
•
– Second level
Integration with Barcode and Scanners
• Third level Technology
– Fourth level • Visual Basic 6.0
» Fifth level • SQL Server 7.0
• Crystal Reports 8.5
• Server: Windows 2000
• Client: Windows 98/ 2000

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Primary Care Management Solution

The client came up with the business need to implement solution that manages key hospital records
related to Patients, Physicians and Insurance companies.

– Second
• Manages multiple types of users such as Patients,
• Third level
Physicians, Hospitals, Offices & Insurance
companies
– Fourth level
• » Fifth level
User role based permissions for selective access
• Maintain systematic codes for hospital rates,
drugs, SNF rates, risk factor, CPT and ICD-9
• Reports emailing & faxing
• Online Application Help
• Data Import and Backup Utility

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Primary Care Management Solution
Benefits
Central repository for Medical information and History of the Patients
• One stop access to end to end log information of different Patients
• Ease of analysis and evaluation for Case Managers & Physicians through summary and detailed
reports
• Redundant backup utility
•
– Second level
Monitoring & tracking of Hospital and SNF admits
• Third level
– Fourth level
» Fifth level Technology
• Visual Basic 6.0
• SQL Server 7.0
• Crystal Reports 8.5

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Blogging Solution for Diet Management Portal

To develop and implement Blog catering to the needs of various Diet members and post their
views on different topics uploaded by Dieticians.

– Second
Key Solution Features level
• Provides integration with existing diet
• Third level
management site
• Solution has – Fourth level using Drupal to post
been developed
» Fifth level
blogs, webinars and podcasts.
• Same user would be able to blog site and current
product site.
• User Management with roles and privileges
assignments
• Single interface to manage the entire website

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Blogging Solution for Diet Management Portal
Benefits
Self intuitive User Interface
• Administrator of diet management portal can post various articles and Podcast to diet
management helping users understand various aspects of managing diet and weight loss
Facilitate Diet users to express their views on various diet management articles/posts helping
administrators to improve and help in stronger relationship and brand loyalty
– Second level
• Third level
– Fourth level
• HTML/JavaScript
• PHP 5.x
• Drupal 6.x
• MySQL 5.x

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Member Services Education Portal

To implement CRM solution for US based hospital catering to the needs of various inquiries
received from customers which helps in smooth communication among different parties.

Key Solution Features
•
– Second level
Role base authentication for different types of
users • Third level
• – Fourth level
Provides integrated environment with required
Information, reference level
» Fifth services and non-
integrated systems in a unified interface
• High priority notifications of service updates,
system issues as well as a historical summary of
ALERTS
• Agent Scripts according to the call reason
selected
• Dynamically populated Knowledge Base
information
• Just-in-Time Reporting Indicators (call volumes,
queue status)
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Member Services Education Portal
Benefits
Effective and efficient client and service management
• Self intuitive User Interface
• Acts as a central hub for large numbers of people, the solution significantly reduces the lines of
communications between different parties, including major customers, increasing productivity and
saving time
– Second level
• Third level
– Fourth level
• Sugar CRM 5.x

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Zoetermeer
The Netherlands USA Canada
New York(NY) Toronto
Finland
Espoo
Sweden
Stockholm
Denmark South Africa
Copenhagen Durban
Japan
Tokyo
China
Shouguang
Houston (TX)‫‏‬

– Second level
Your Global level
• Third
Sourcing Partner
– Fourth level
» Fifth level

Thank you
Head Office
B/81, Corporate House, Judges Bunglow Road,
Bodakdev, Ahmedabad - 380 054 INDIA
Tel: +91 (79) 2685 2554 / 4022 3000
Fax: +91 (79) 2685 8591
Contact us :
gateway@gatewaytechnolabs.com
7/5/2012 24

Healthcare Capability

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Healthcare Capability