2. Leadership: Three Interdependent
Activities
Leadership is the process of transforming
organization’s from what they are to what the
leader would have them become
Leadership should be
Proactive
Goal-oriented
Focused on the creation and implementation of a creative
vision
3. Leadership: Three Interdependent
Activities
Successful Determining Designing
a direction the
leaders must organization
recognize three Nurturing a
culture
interdependent dedicated to
excellence and
activities ethical behavior
Determining a direction
Designing the organization
Nurturing a culture dedicated to excellence and ethical
behavior
4. Setting a Direction
Scan environment to develop
Knowledge of all stakeholders
Knowledge of all environmental trends and events
Integrate that knowledge into a vision of what
the organization could become
Required capacities
Solve increasingly complex problems
Be proactive in approach
Develop visible strategic options
5. Designing the Organization
Difficulties in implementing the leader’s vision
and strategies
Lack of responsibility and accountability among
managers
Reward system that do not motivate individuals and
groups toward desired organizational goals
Inadequate or inappropriate budgeting and control
systems
Insufficient mechanisms to coordinate and integrate
activities across the organization
6. Nurturing a Culture
In nurturing a culture dedicated to excellence and
ethical behavior, mangers and top executive must
Accept personal responsibility for developing and strengthening
ethical behavior
Consistently demonstrate that such behavior is central to the vision
and mission
Develop and reinforce
=Role models =Reward and evaluation system
=Corporate credos =Policies and procedures
=Codes of conduct
7. Overcoming Barriers to Change and
the Effective Use Of Power
Reasons why organizations and managers at
all levels are prone to inertia and slow to
learn, adapt, and change
*Vested interests in the status quo
*Systematic barriers
*Behavioral barriers
*Political barriers
*Personal time constraints
8. Emotional Intelligence: A Key
Leadership Trait
Successful traits
of leaders at the
highest level
Cognitive Emotional
Technical Skills
abilities Intelligence
10. Five Components of Emotional
Intelligence at Work
Self-management skills
Self-awareness
Self-regulation
11. Five Components of Emotional
Intelligence at Work
Self-management skills:
Motivation
Managing relationships
empathy
social
12. Developing a Learning Organization
Successful learning organizations
*create a proactive, creative approach to the
unknown
*actively solicit the involvement of employees at
all levels
*enable all employees to use their intelligence
and apply their imagination
13. Developing a Learning Organization
Learning environment
*organization wide commitment to change
*an action orientation
*applicable tools and methods
*guiding philosophy
*inspired and motivated people with a purpose
14. Four Critical Process of Learning
Organizations
Empowering
1. Salient elements of empowerment employees at all
levels
Start at the bottom by understanding
needs of employees
Teach employees skills of self-management
Build teams to encourage cooperative
behavior
Encourage intelligence risk taking
Trust people to perform
15. Four Critical Process of Learning
Organizations
2. “Open book” management
*Numbers on each employee’s work
performance and production costs generated
daily
*Information is aggregated once a week from
top level to bottom level
*Extensive training in how to use and interpret
the numbers-how to understand balance
sheets, cash flows and income statements
16. Four Critical Process of Learning
Organizations
3. Awareness of environmental trends and
events
*Internet accelerates the speed with which
useful information can be located
*Garden variety traditional success for
acquisition of external information
*Benchmarking
*Focus directly on customers for information
17. Four Critical Process of Learning
Organizations
4. Challenging the status quo
*create a sense of urgency
*establish a “culture of dissent’ – disagreement / opposition
*foster a culture that encourages risk taking
*cultivate culture of experimentation and curiosity
18. Creating An Ethical Organization
• Organizational ethics is a direct reflection
of its leadership
• Reflect the values, attitudes, and behavior
pattern
that define the organization’s operating culture
• Unethical business practices
• Involves tacit, if not explicit, cooperation of others
19. Creating An Ethical Organization
• Driving forces of ethical organization
• Ethical values
• Integrity
• Ethical values
• Shape the search for the opportunities
• Shape the design organizational systems
• Shape the decision-making process used by
individuals and groups
• Provide a common frame of reference, that serves
as unifying force
20. Key Elements of Highly Ethical Organizations
• These interrelated elements must be present
and constantly reinforced
• Role models
• Corporate credits and codes of conduct
• Reward and evaluation systems
• Policies and procedures