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SNAPP: A BIRD’S-EYE VIEW OF TEMPORAL
      PARTICIPANT INTERACTION




Ms Aneesha Bakharia,                       Dr Shane Dawson,
Centre for Educational Innovation          Director Arts ISIT,
and Technology, University of Queensland   University of British Columbia
Email: a.bakharia1@uq.edu.au               Email: sdawson@exchange.ubc.ca




                     Learning Analytics & Knowledge 2011
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction




   SNAPP essentially serves as a diagnostic instrument, allowing
    teaching staff to evaluate student behavioral patterns against
    learning activity design objectives and intervene as required in a
    timely manner.


                LAK2011
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction

   SNA has been demonstrated to assist educators in
    identifying instances of:
     learner isolation (McDonald, Stuckey, Noakes, &
      Nyrop, 2005)
     creativity (Burt, 2004; McWilliam & Dawson, 2009)

     community formation (Dawson, 2008; Lally, Lipponen,
      & Simons, 2007)




             LAK2011
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction

   Reffay and Chanier (2002) suggest that SNA can act as
    an educational evaluative tool in order to monitor and
    assess elements of student group cohesion.
   “Getting a view of the big picture of the social
    interactions between students becomes increasingly
    difficult as class sizes grow.” (Brooks, et al, 2009)
   “... the understanding of the social relationships between
    learners is incredibly important when an educator is
    determining how to scaffold the learning content.”
    (Brooks, et al, 2009)
    How can we realise the potential of real-time
                      SNA?
              LAK2011
              Networked Learning Conference 2010
SNAPP: A Bird’s-Eye View of
    Temporal Participant Interaction

   FORUM A                             FORUM B




       Both Forum A and B have 14 messages posted by 4 participants
         Are there structural differences in terms of interaction?


                 LAK2011
SNAPP: A Bird’s-Eye View of
        Temporal Participant Interaction

   FORUM A                                         FORUM B
    •    No student interaction                  •   Student to student social
    •    All interaction via Tutor/Lecturer          interaction beginning




•       Interpreting the threaded forum view when making decisions regarding
        satisfactory levels of peer interaction is difficult (Dawson & McWilliam, 2008)

                         LAK2011
                         Networked Learning Conference 2010
SNAPP: A Bird’s-Eye View of
        Temporal Participant Interaction

   FORUM A                                     FORUM B
    •   No student interaction               •   Student to student social
    •   All interaction via Tutor/Lecturer       interaction beginning




Activation of the SNAPP tool results in the embedding of a social network
visualisation directly below the threaded forum display

                        LAK2011
                        Networked Learning Conference 2010
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction

•   Integration with Learning Management Systems
    (eg Blackboard, Moodle, Desire2Learn)
•   Simple installation and usage
•   Render a Sociogram as an alternate
    representation of the threaded discussion view
•   New in Version 2
    •   View forum activity over time
    •   Filter by Date
    •   Data Export (NetDraw .vna and Gephi .gexf
        formats)
    •   Annotations

               LAK2011
               Networked Learning Conference 2010
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction

Client side Browser Tool! Why?
•   SNAPP is a BOOKMARKLET
    Cross browser and multiple LMS Support
•   No server side installation
•   Embed within a discussion forum
    LMS extension frameworks provide limited
    ways in which you can extend current
    LMS tools


           LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




      DEMONSTRATION
        LAK2011
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction




       LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction




        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction

Learner Isolation
•   Dense interactions between central
    nodes
•   Instances of no interaction occurring
    among isolated individuals.
•   Early warning indicator for
    teaching staff investigate lack of
    interaction
•   Intervention may be necessary
    to ensure isolated learners are included in the
    emerging community
             LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction

Facilitator Centric Patterns
•   Interaction occurs between the
    facilitator and individual participants
    but not between participants.
•   Indication that knowledge sharing and
    collaboration may not be occurring
•   Question and Answer Forums
    (…but more social learning activities may be carried out in
    alternate venues)


               LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction

Non interacting groups
   Structural holes (Burt, 1992)
    are an indicator that cliques or
    groups are developing
   May represent a diminishing
    level of diversity and does increase the likelihood of
    group think (Uzzi and Spiro, 2005)
   Continuance of prior relationships


              LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction

Facilitator Interaction with High Performing
 Students
   Facilitator interacting only with
    other central participants
   Numerous participants with a low
    number of connections exist
   The facilitator has not made an
    attempt to reply to un-responded
    posts or try to incorporate periphery participants
    within the discussion (Dawson, 2009)

              LAK2011
SNAPP: A Bird’s-Eye View of Temporal
    Participant Interaction

   Learning Activity Evaluation
                                                            Social
                                                           Network
                                                           Analysis



                                                           Content
                                                           Analysis

    Social Network Analysis (SNA) provides insight into relationships and
                              network density.
     Content Analysis (CA) conducted to determine quality of discourse.
                 Can these techniques be automated?
                   LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction

Future Directions
   Content Analysis
       Behavioural Coding
           Supervised Machine Learning
           Classification Problem
           Support Vector Machine
       Topic Modeling (Find Themes/Concepts)
           Unsupervised Machine Learning
           Clustering Problem

                 LAK2011
SNAPP: A Bird’s-Eye View of Temporal
Participant Interaction

Behavioural Coding
•   Classifying student messages to a coding scheme is tedious and time
    consuming
•   TagHelper tool assists with automating coding
•   Supervised Machine Learning algorithm (Support Vector Machine) is used
•   The ‘argumentative knowledge construction’ framework proposed by
    Weinberger and Fischer (2006) was used - coding scheme is made up of
    four process dimensions (participation, epistemic, argumentative and
    social mode)
•   Model is trained on a subset of data that has been classified by a human
•   Model can then be applied to new student discourse
•   Difficult to train a model – need open and shared datasets
Rosé, C., Wang, Y., Cui, Y., Arguella, J., Fischer, F., Weinberger, A., et al. (2007). Analyzing
   Collaborative Learning Processes Automatically: Exploiting the Advances of Computational
   Linguistics in Computer-Supported Collaborative Learning. International Journal of Computer-
   Supported Collaborative Learning, 3(3), 237-272.



                     LAK2011
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction

Topic Modeling
   Algorithms
        Non-negative Matrix Factorisation
        Latent Dirichlet Allocation
   Benefits
        Discover latent themes/concepts/topics
        Cluster words and documents simultaneously
        Documents and words can belong to multiple themes



               LAK2011
SNAPP: A Bird’s-Eye View of
   Temporal Participant Interaction

      Non-negative Matrix Factorisation
                                                 Term-Document Matrix

 • Post 1                               Word 1      Word 2       Word n

 • Post 2                      Post 1       1            0           2
                               Post 2       0            1           0
 • Post 3
                               Post 3       0            1           1

                                        Specify No Themes (k)
          Features Matrix                        Weights Matrix

           Word 1   Word 2   Word n                   Theme 1     Theme 2
Theme 1      0.5       0        1       Post 1               1       0
Theme 2       0       0.5       0       Post 2               0       1
                                        Post 3               0       1
                    LAK2011
SNAPP: A Bird’s-Eye View of Temporal
    Participant Interaction

   Thematic Analysis with NMF and LDA
     Converttext to term-document matrix
     NMF produces
       word-theme matrix
       theme-document matrix
       Allows theme overlap

     Need to specify number
     of themes (k)
       Allows   for interactivity



                    LAK2011
SNAPP: A Bird’s-Eye View of Temporal
        Participant Interaction

   Example
•   NMF used to analyse the discourse produced by 3 groups in a Distributed Leadership
    (Moodle LMS)
•   All groups were assigned the same topic but were only allowed to discuss the topic within
    their group assigned discussion forum
•   In comparing the main themes:
    •    Some groups were discussing content that was more relevant and related to the
         task.
    •    Two groups (FT1 and Dream-ITIN) focused on social networking tools and
         social software. The IMAGES group held a more relevant discussion on the
         implementation and usage of project and time management software.
•   The succinct summary provided by NMF forms the basis for
    intergroup knowledge sharing.
Lambropoulos, N., Gourdin, A., & Bakharia, A. (2010). Distributed Leadership Collaboration
   Factors to Support Idea Generation in Computer Supported Collaborative eLearning. Human
   Technology: An Interdisciplinary Journal on Humans in ICT Environments, Accepted - In
   Press.


                        LAK2011
SNAPP: A Bird’s-Eye View of Temporal
    Participant Interaction

   What is Apache Mahout
       Open source
       Machine Learning Java library
       Scalable (Apache Hadoop)
       Framework for developing, testing and deploying large-scale
        algorithms
           Classification
           Clustering
           Recommendation
           Evolutionary algorithms

            http://mahout.apache.org/
            Linux Conf Aus 2011 Presentation
            Orchestrating the Intelligent Web - http://blip.tv/file/4732423
                        LAK2011
SNAPP: A Bird’s-Eye View of
Temporal Participant Interaction
•   Ms Aneesha Bakharia
    Python & Java Programmer
    ALTC eResearcher
    Centre for Educational Innovation and Technology
    University of Queensland
    Email: aneesha.bakharia@gmail.com
    Blog: http://www.randomsyntax.com

•   Dr Shane Dawson
    Director Arts ISIT
    University of British Columbia
    Email: sdawson@exchange.ubc.ca


•   Twitter: snappvis
       Visit http://research.uow.edu.au/learningnetworks/seeing
                LAK2011
                Networked Learning Conference 2010

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SNAPP - Learning Analytics and Knowledge Conference 2011

  • 1. SNAPP: A BIRD’S-EYE VIEW OF TEMPORAL PARTICIPANT INTERACTION Ms Aneesha Bakharia, Dr Shane Dawson, Centre for Educational Innovation Director Arts ISIT, and Technology, University of Queensland University of British Columbia Email: a.bakharia1@uq.edu.au Email: sdawson@exchange.ubc.ca Learning Analytics & Knowledge 2011
  • 2. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  SNAPP essentially serves as a diagnostic instrument, allowing teaching staff to evaluate student behavioral patterns against learning activity design objectives and intervene as required in a timely manner. LAK2011
  • 3. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  SNA has been demonstrated to assist educators in identifying instances of:  learner isolation (McDonald, Stuckey, Noakes, & Nyrop, 2005)  creativity (Burt, 2004; McWilliam & Dawson, 2009)  community formation (Dawson, 2008; Lally, Lipponen, & Simons, 2007) LAK2011
  • 4. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  Reffay and Chanier (2002) suggest that SNA can act as an educational evaluative tool in order to monitor and assess elements of student group cohesion.  “Getting a view of the big picture of the social interactions between students becomes increasingly difficult as class sizes grow.” (Brooks, et al, 2009)  “... the understanding of the social relationships between learners is incredibly important when an educator is determining how to scaffold the learning content.” (Brooks, et al, 2009) How can we realise the potential of real-time SNA? LAK2011 Networked Learning Conference 2010
  • 5. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  FORUM A  FORUM B Both Forum A and B have 14 messages posted by 4 participants Are there structural differences in terms of interaction? LAK2011
  • 6. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  FORUM A  FORUM B • No student interaction • Student to student social • All interaction via Tutor/Lecturer interaction beginning • Interpreting the threaded forum view when making decisions regarding satisfactory levels of peer interaction is difficult (Dawson & McWilliam, 2008) LAK2011 Networked Learning Conference 2010
  • 7. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  FORUM A  FORUM B • No student interaction • Student to student social • All interaction via Tutor/Lecturer interaction beginning Activation of the SNAPP tool results in the embedding of a social network visualisation directly below the threaded forum display LAK2011 Networked Learning Conference 2010
  • 8. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction • Integration with Learning Management Systems (eg Blackboard, Moodle, Desire2Learn) • Simple installation and usage • Render a Sociogram as an alternate representation of the threaded discussion view • New in Version 2 • View forum activity over time • Filter by Date • Data Export (NetDraw .vna and Gephi .gexf formats) • Annotations LAK2011 Networked Learning Conference 2010
  • 9. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Client side Browser Tool! Why? • SNAPP is a BOOKMARKLET Cross browser and multiple LMS Support • No server side installation • Embed within a discussion forum LMS extension frameworks provide limited ways in which you can extend current LMS tools LAK2011
  • 10. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction DEMONSTRATION LAK2011
  • 11. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 12. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 13. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 14. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 15. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 16. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 17. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 18. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction LAK2011
  • 19. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Learner Isolation • Dense interactions between central nodes • Instances of no interaction occurring among isolated individuals. • Early warning indicator for teaching staff investigate lack of interaction • Intervention may be necessary to ensure isolated learners are included in the emerging community LAK2011
  • 20. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Facilitator Centric Patterns • Interaction occurs between the facilitator and individual participants but not between participants. • Indication that knowledge sharing and collaboration may not be occurring • Question and Answer Forums (…but more social learning activities may be carried out in alternate venues) LAK2011
  • 21. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Non interacting groups  Structural holes (Burt, 1992) are an indicator that cliques or groups are developing  May represent a diminishing level of diversity and does increase the likelihood of group think (Uzzi and Spiro, 2005)  Continuance of prior relationships LAK2011
  • 22. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Facilitator Interaction with High Performing Students  Facilitator interacting only with other central participants  Numerous participants with a low number of connections exist  The facilitator has not made an attempt to reply to un-responded posts or try to incorporate periphery participants within the discussion (Dawson, 2009) LAK2011
  • 23. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  Learning Activity Evaluation Social Network Analysis Content Analysis Social Network Analysis (SNA) provides insight into relationships and network density. Content Analysis (CA) conducted to determine quality of discourse. Can these techniques be automated? LAK2011
  • 24. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Future Directions  Content Analysis  Behavioural Coding  Supervised Machine Learning  Classification Problem  Support Vector Machine  Topic Modeling (Find Themes/Concepts)  Unsupervised Machine Learning  Clustering Problem LAK2011
  • 25. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Behavioural Coding • Classifying student messages to a coding scheme is tedious and time consuming • TagHelper tool assists with automating coding • Supervised Machine Learning algorithm (Support Vector Machine) is used • The ‘argumentative knowledge construction’ framework proposed by Weinberger and Fischer (2006) was used - coding scheme is made up of four process dimensions (participation, epistemic, argumentative and social mode) • Model is trained on a subset of data that has been classified by a human • Model can then be applied to new student discourse • Difficult to train a model – need open and shared datasets Rosé, C., Wang, Y., Cui, Y., Arguella, J., Fischer, F., Weinberger, A., et al. (2007). Analyzing Collaborative Learning Processes Automatically: Exploiting the Advances of Computational Linguistics in Computer-Supported Collaborative Learning. International Journal of Computer- Supported Collaborative Learning, 3(3), 237-272. LAK2011
  • 26. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction Topic Modeling  Algorithms  Non-negative Matrix Factorisation  Latent Dirichlet Allocation  Benefits  Discover latent themes/concepts/topics  Cluster words and documents simultaneously  Documents and words can belong to multiple themes LAK2011
  • 27. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  Non-negative Matrix Factorisation Term-Document Matrix • Post 1 Word 1 Word 2 Word n • Post 2 Post 1 1 0 2 Post 2 0 1 0 • Post 3 Post 3 0 1 1 Specify No Themes (k) Features Matrix Weights Matrix Word 1 Word 2 Word n Theme 1 Theme 2 Theme 1 0.5 0 1 Post 1 1 0 Theme 2 0 0.5 0 Post 2 0 1 Post 3 0 1 LAK2011
  • 28. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  Thematic Analysis with NMF and LDA  Converttext to term-document matrix  NMF produces  word-theme matrix  theme-document matrix  Allows theme overlap  Need to specify number of themes (k)  Allows for interactivity LAK2011
  • 29. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  Example • NMF used to analyse the discourse produced by 3 groups in a Distributed Leadership (Moodle LMS) • All groups were assigned the same topic but were only allowed to discuss the topic within their group assigned discussion forum • In comparing the main themes: • Some groups were discussing content that was more relevant and related to the task. • Two groups (FT1 and Dream-ITIN) focused on social networking tools and social software. The IMAGES group held a more relevant discussion on the implementation and usage of project and time management software. • The succinct summary provided by NMF forms the basis for intergroup knowledge sharing. Lambropoulos, N., Gourdin, A., & Bakharia, A. (2010). Distributed Leadership Collaboration Factors to Support Idea Generation in Computer Supported Collaborative eLearning. Human Technology: An Interdisciplinary Journal on Humans in ICT Environments, Accepted - In Press. LAK2011
  • 30. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction  What is Apache Mahout  Open source  Machine Learning Java library  Scalable (Apache Hadoop)  Framework for developing, testing and deploying large-scale algorithms  Classification  Clustering  Recommendation  Evolutionary algorithms http://mahout.apache.org/ Linux Conf Aus 2011 Presentation Orchestrating the Intelligent Web - http://blip.tv/file/4732423 LAK2011
  • 31. SNAPP: A Bird’s-Eye View of Temporal Participant Interaction • Ms Aneesha Bakharia Python & Java Programmer ALTC eResearcher Centre for Educational Innovation and Technology University of Queensland Email: aneesha.bakharia@gmail.com Blog: http://www.randomsyntax.com • Dr Shane Dawson Director Arts ISIT University of British Columbia Email: sdawson@exchange.ubc.ca • Twitter: snappvis Visit http://research.uow.edu.au/learningnetworks/seeing LAK2011 Networked Learning Conference 2010