1. Recruitment & Selection Approach – Impactful Resume and Effective
Interviewing Skills
MEI-LYNN CHAN
Head, Human Capital
Global Wholesale Bank and
Investment Banking
November 30, 0212
1

2. Presentation Objective
To provide a Point of View on what
employers look for in the recruitment
and selection process for fresh
graduates and the guiding principles to
adopt in interviews.
2 30/11/2012

3. Agenda
• What do Employers look for & want
What makes YOU different from other candidate:
• Resumes that employers look for
• Do’s and Don’ts of interviews
• Key to effective Interview outcomes
• Maybank as Employer of Choice
3

4. What do Employers look for?
4 Maybank ppt test 311011.pptx 31/10/11

5. What do Employers want?
5 Maybank ppt test 311011.pptx 31/10/11

6. What makes you different from other
candidates?
6 Maybank ppt test 311011.pptx 31/10/11

7. What makes you different from other
candidates?
7 Maybank ppt test 311011.pptx 31/10/11

8. Impactful Resume Writing Tips
• A clear & concise resume, with clear personal,
correspondence & details
• Highlight participation in clubs & societies
• Highlight projects & achievements
• Write short sentences with more impactful words in
your CV
• Highlight your talents
• Summarize your accomplishments & skills
• Describe yourself with specific & unique terms
8 Maybank ppt test 311011.pptx 31/10/11

9. Practical preparation for the Interview
• Grooming guidelines ; depending on industry/employer type,
the attire should reflect the desired image e.g. professional,
creative, fun.
• Understanding the employer/organisation ; do your
homework to find out information from the website, annual
reports, etc.
• First Impression; confidence portrayal, the “hand-
shake”/greetings and rhetoric clarity
• Leave mobile telephones and other communication gadgets
on silent mode or off before interview.
9 Maybank ppt test 311011.pptx 31/10/11

10. The Interview Process – Do’s and Don’ts
• Greetings and thank interviewer for opportunity to be
selected for the interview; indication of future attitude and
behavior
• Engage equally with all interviewers if in panel ; indication
of people style
• Do not “stare” at interviewer but provide sufficient eye
contact ; indication of passion for work and other personality
traits.
• Seek to clarify on questions you do not understand or cannot
hear
10 Maybank ppt test 311011.pptx 31/10/11

11. Tips on Getting the Job
• Expand your networking by asking your friends about
job opportunities
• Be Persistent and Follow-up, Follow-up, Follow-up
• Do some research on your company
• Prepare Responses for the Most Likely
Questions during Interviews
• Be confident and show your worth: what can you
offer to your organization?
• Prepare to Ask Good Questions
11 Maybank ppt test 311011.pptx 31/10/11

12. Skills Most Sought After by Employers
• Communications Skills (listening, verbal, written).
• Analytical/Research Skills.
• Computer/Technical Literacy.
• Flexibility/Adaptability/Managing Multiple Priorities.
• Interpersonal Abilities.
• Leadership/Management Skills.
• Multicultural Sensitivity / Awareness.
• Planning/Organizing.
• Problem-Solving / Reasoning / Creativity.
• Teamwork.
12 Maybank ppt test 311011.pptx 31/10/11

13. Personal Values Employers Seek in Employees
• Honesty / Integrity / Morality.
• Adaptability / Flexibility.
• Dedication / Hard-Working / Work Ethic/Tenacity.
• Dependability/Reliability / Responsibility.
• Loyalty.
• Positive Attitude / Motivation/Energy/ Passion.
• Professionalism.
• Self-Confidence.
• Self-Motivated/Ability to Work With Little or No Supervision.
• Willingness to Learn.
13 Maybank ppt test 311011.pptx 31/10/11

14. MAYBANK as Employer of Choice
What do we look for…
• TEAMWORK
• INTEGRITY
• GROWTH
• EXCELLENCE & EFFIENCY
• RELATIONSHIP BUILDING
14 Maybank ppt test 311011.pptx 31/10/11