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The Co-op Revolution 
5 Tips for Designing Collaboration 
Amy Jo Kim, Ph.D ©2014 All Rights
Amy Jo Kim co-founder, Shufflebrain 
community architect social game designer startup coach
Amy Jo Kim co-founder, Shufflebrain 
community architect social game designer startup coach 
we specialize in 
early-stage design & innovation
The Sims eBay 
Amy Jo Kim co-founder, Shufflebrain 
we specialize in 
early-stage design & innovation 
Rock Band Covet Fashion
Nine Timeless Design Strategies (2000) 
1. Define and articulate your Purpose 
2. Build flexible, extensible gathering Places 
3. Create meaningful evolving Profiles 
4. Design for a range of Roles 
5. Develop a strong Leadership program 
6. Encourage appropriate Etiquette 
7. Promote cyclic Events 
8. Integrate the Rituals of community life 
9. Facilitate member-run Groups
Nine Timeless Design Strategies (2000) 
1. Define and articulate your Purpose 
2. Build flexible, extensible gathering Places 
3. Create meaningful evolving Profiles 
4. Design for a range of Roles 
5. Develop a strong Leadership program 
6. Encourage appropriate Etiquette 
7. Promote cyclic Events 
8. Integrate the Rituals of community life 
9. Facilitate member-run Groups
The Membership Lifecycle
The Membership Lifecycle
Discovery 
Mastery 
Onboarding 
Habit-Building 
The Players Journey
MThVeP P Plaroyteortysp Jeourney 
Product Narrative Core Loop 
mastery 
discovery 
onboarding 
habits 
start here 
How do you design for 
sustained engagement?
Not everyone is motivated by 
zero-sum mechanics
GAME: a system in which players engage in an 
artificial conflict, defined by rules, that results in a 
quantifiable outcome* 
* Source: Rules of Play
Zero-Sum Game 
I Win You Lose 
We are opponents
Head-to-Head Battles War Simulations 
Rank-Ordered Competitions Gambling
GAME: a structured experience with rules 
and goals that’s fun to play together* 
* Source: The Player’s Journey
Non-Zero-Sum Game 
Win-Win 
Lose-Lose 
We are partners
Double Dutch Pictionary 
Martial Arts Charity Walk
How do you 
design for collaboration?
Design for Collaboration 
1. Compete with the System
Tackle protein-folding science 
puzzles
Join Forces to Beat a Project 
Deadline
Complete your Self-selected Track
Design for Collaboration 
1. Compete with the System 
2. Shared Resources, Outcomes & Goals
Shared Gathering Place 
Slack Team Hub with channels and sub-groups
Shared Closet 
You can borrow clothes 
from your friend’s closet
Shared Score 
shared score in 2-player coop mode
Shared Environment
Shared Toys 
If your friend comes over, you can re-mix pieces
Shared Goals 
The Contenders - self-organized Foldit team
What resources, outcomes and 
goals can YOUR members share?
Design for Collaboration 
1. Compete with the System 
2. Shared Resources, Outcomes & Goals 
3. Inter-dependant Roles
Judges & Enforcers 
earn the ability to judge crimes & punish bad behavior
Writers & Editors 
Expert players are invited to play curation & leadership roles
Stylists & Fashionistas 
Expert players are invited to play stylist
What inter-dependant roles can 
YOUR members play?
Design for Collaboration 
1. Compete with the System 
2. Shared Resources, Outcomes & Goals 
3. Inter-dependant Roles 
4. Cooperative Social Gestures
Like, Retweet, Fave
Hug & High-5
Kudos for Teamwork
Coordinated Movements
Share or Donote to a Campaign
What co-op social gestures can 
YOUR members make?
Design for Collaboration 
1. Compete with the System 
2. Shared Resources, Outcomes & Goals 
3. Inter-dependant Roles 
4. Cooperative Social Gestures 
5. Non-Zero Stats & Spotlights
Community Stats & Social Proof
Collective Achievement
Topical Spotlights
Featured Posts
Community Contests
Group Achievements
Which non-zero stats and 
spotlights can YOU leverage?
Once upon a time
a girl had a transformative experience
and they played happily ever after
The Coop Revolution is Here* 
*it’s just not evenly distributed
Communities shape how we see the world 
Seize the opportunity 
Think Co-op First
Team Co-op 
shout-out to my co-conspirators 
Dan Cook 
@danctheduck 
Michael Molinari 
@OneMrBean 
Chelsea Howe 
@manojalpa 
Amy Jo Kim 
@amyjokim 
Sandie Richards 
@sandierichards

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