MARG Group has implemented SAP across its businesses over the last 2 years to track projects, procure materials, manage inventory, conduct financial accounting and HR functions. SAP is now the core system handling finance, costing, materials, projects, HR and maintenance for MARG's EPC, real estate and port businesses. Over 14 months, MARG rolled out SAP without consultants and increased license usage over 250%. SAP now supports improved operations, reporting and decision making across MARG Group.
SMART City - Technology Solutions Examples - Part 1
Contribution towards the SAP Journey at MARG
1. SAP Implementation in MARG
Group
For the last 2 years, MARG Group has been using SAP across all businesses in - EPC (MARG Foundation),
Residential Real Estate (MARG ProperTies Pvt. Ltd.), Urban Infrastructure & Industrial Clusters (New Chennai
Township Pvt. Ltd), Commercial Real Estate (Riverside Mall Pvt. Ltd) & Port (Karaikal Port Pvt. Ltd). We
have implemented on SAP R/3 ECC 6.0 (SAP Finance & Costing, SAP Material Management, SAP Project
Scheduling, SAP Human Capital Management, SAP Plant Maintenance modules).
We have also furthermore, evaluated, planned & proposed the Business Process Transformation Plans for
supporting business processes while meeting the needs of the end users for implementation & possible roll-out
of SAP Customer Relationship Management, SAP Mobility & SAP Business Intelligence Warehouse and Real
Estate Industry specific Solutions built around - SAP ReFX and SAP Home Building Solution (EC&O).
For the last 2 years, SAP is been used for:
Tracking our EPC Projects
Procurement of Materials & Equipment
Tracking and Maintaining the Inventory and Stocks across all our Construction Sites
Financial Accounting and Costing for all major operating companies
Processing and Maintaining Human Resource Data and Payroll
Preventive Maintenance Scheduling
Generation of MIS Reports & Statutory Financial Records
The Roll-out was completed within 14 months (without a support of a Big Consulting Firm) and MARG
uses a home-grown product for Legal Document Management and Land Records.
It has been a learning experience during the SAP Implementation in the above mentioned project and other ERP
Project Implementations in my career that it is very important to document the existing “as-is” Business
Processes and then use SAP / ERP Product to drive Business Process Transformation and document “to-be”
Business Processes. Other critical factors for a successful SAP / ERP Project are –
Creating & Managing the Supporting IT Infrastructure & Network,
Project Planning & Management,
Ensure Minimize Code Changes / Customization,
Adoption of Business Processes as defined in SAP / ERP Product,
A Dedicated Project Team & End-User Training, and
Effective Organizational Change Management & Communication
Also, there have been a few other learnings too that a SAP / ERP Implementation –
needs a long-term commitment and support of the Top Management,
the implementation approach could be - "Big Bang" or "Phased" approach and each approach
has its own pro and cons, but primarily both work if the Project Management is effectively
managed and handled,
is a major "Change Management" exercise impacting the Business and should be effectively used
as a "Transformation Tool" for the Best Practices and Business Process Planning,
the Actual Business Benefits start coming in only after the use of SAP / ERP product purely as
a "Transaction Capturing System" for the initial few months and the Top Management needs
to be patient during this critical phase of the Project.
Amol Vidwans (April 2012) Page 1
2. Highlights of MARG Group's Journey on SAP during my tenure as HEAD IT for the Group in the last 2
years
Provided T h ought leadership to stakeholders a n d Single Point of Contact (SPOC) for
the MARG Group Board of Directors on SAP & all technology adoption / technology road map,
Lead the SAP driven Business Process Transformation, Project Planning &
Management, Implementation & Rollout
Completed the Rollout within 14 months (without a support of a Big Consulting Firm
SAP is the Core Mission Critical Business Application across EPC, Residential Real Estate,
Urban Infrastructure & Industrial Clusters, Commercial Real Estate & Port
Increase in SAP R/3 licenses usage by 251.68%
SAP Data has grown from 101 GB in 2009 to 106 GB in 2010 and now stands at 266 GB till June
2012
High Availability of SAP Servers to end-users – 99.99% Uptime
Renegotiated SAP R/3 License Costs delivering a savings of 10% year-on-year
200+ IT Users trained on various SAP modules
All Business Critical Applications across the 6 major Operating Group Companies interfaced
with SAP R/3
Web-based Port Management System – Marine, Cargo, Container Terminal & Finance
operations interfaced with SAP R/3 at Karaikal Port
Centralized WeighBridge Solution Interfaced to the Port Management System & SAP R/3 at
Karaikal Port
Amol Vidwans (April 2012) Page 2
7. SAP in MARG - the Last 2 Year Journey
FY2010-11 & FY2011-12
SAP Project Systems (PS) Data Growth - Trend
PROJECTS IN SAP
183
200 160
126
150
100
50 15
0
2009 2010 2011 2012
SAP Human Resources (HR) Data Growth
1975
2000
1800 1689
1600
1400 Active Employees (PA)
1200
1000
748
800 Organizational Mgmt (PD)
494 543
600
400 248
200
0 0
0
2009 2010 2011 2012 (Till
June)
Amol Vidwans (April 2012) Page 5
8. SAP in MARG - the Last 2 Year Journey
FY2010-11 & FY2011-12
SAP Technical Support ensuring smooth Business
Operations in FY 2011-12
SAP Support 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Change Request 271 305 211 225
Authorization 646 384 195 184
700 646
Change
600
Request
500
384 Authorization
400
305
271
300
211 195 225
184
200
100
0
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
SAP Application Performance Review Process
SAP End User Access Rights Reviewed SAP Patch Management
SAP Kernel Updations SAP User Manual made
available in Visioneers
SQL Backup Restored and Tested
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9. SAP in MARG - the Last 2 Year Journey
FY2010-11 & FY2011-12
SAP End User Training imparted across Business Units
in FY 2011-12
Location Users Trained
Futura 65
Swarnabhoomi 25
Karaikal 48
70
60 Futura
50
Swarnabhoomi
40 65
30 48
Karaikal
20
25
10
0
Futura Swarnabhoomi Karaikal
Functional Enhancements in SAP Completed and
Deployed as per request from Business in FY 2011-12
SAP Enhancements 1st Half FY 2011-12 2nd Half FY 2011-12
Controls 23 12
MIS Reports 28 29
Process Improvement 9 10
Bulk Data Copy (BDC) 8 13
28 29
30
23
25 1st Half
20 FY 2011-12
12 13
15
9 10
8 2nd Half
10
FY 2011-12
5
0
Controls MIS Reports Process BDC
Improvement
7
10. SAP in MARG - the Last 2 Year Journey
FY2010-11 & FY2011-12
Major Customized Reports developed and made
available to Business in FY 2011-12
Financials & Costing (FICO) Material Management (MM)
1. Bank Reconciliation Report 1. Material Group-wise Stock Report
2. Customer Aging Details Report 2. Material wise Stock Report
3. Customer Aging Summary 3. Plant wise Stock Report
4. Customer Ledger Report Bank 4. Storage Location wise Stock Report
5. General Ledger Report 5. Inventory Ageing
6. General Ledger Statement of Accounts Report 6. Purchase Request to Purchase Order - Detailed
7. Monthly General Ledger Balance Report Report
8. Payment Advice Report 7. Goods Inward Receipt pending against material
9. Vendor Aging Report Purchase Order /Service Order with Vendor details
10. Vendor General Ledger Report 8. Purchase Request Printing
Project System (PS) Human Capital Management (HCM)
1. Project Performance Report 1. MIS Summary
2. Project-wise Accounts Payable Report 2. Recruitment - Applicant Statistics Summary
3. Project-wise Accounts Receivable Report 3. Employee Personal Information
4. Project-wise Cash-flow Report 4. Employee Age and Date of Birth Details
5. Project-wise Revenue Report
6. Project Report - Gain / Loss on Project Budget
Major Enhancements in SAP Completed and Made
Available to Business in FY 2011-12
Financials & Costing (FICO) Material Management (MM)
Cheque Printing Enabled for all Operating (6) and 62 Purchase Request Release – Automatic Email alert
subsidiary companies Imports Purchase Order configured and enabled in
Budget Control System / Fund Management – Sub MM module
module configured in FICO module Value based contracts and Release Strategy in
WBS is made mandatory for all direct expenses Purchase Order configured and made mandatory
Restricted Pre & Post dated entries of Material,
Service, and Capex Purchase Orders.
Enabled contracts for generating service orders.
Project System (PS) Human Capital Management (HCM)
Separate version for baseline revenue plan and PLI & automatic Tax Computation configured in SAP
current/forecast revenue plan enabled in PS module HR
Project Templates defined for easy project creation Medical Reimbursements
Multiple Profiles like Estimation, Customer & LTA Reimbursements
Investment were enabled in PS module for EPC HRMIS – Employees Personal Data
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