This presentation has been developed by Amlan Roychowdhury. This is an important tool for HR personnel who are associated with IT enabled Industry like the BPOs. This presentation deals with awys and means to reduce attrition which is the highest among any other IT enabled industry.

1. THE H.C.R.M BY AMLAN ROY CHOWDHURY

12. THIS PLACE IS HOT MAN I.. CANT BREATH CAN YOU GET ME SOME AIR?? I HAVE A BACKACHE I HAVE A HEADACHE WHERE IS THIS FOUL SMELL COMING FROM OOPS THIS IS A @#*% CHAIR……. Zzzzz Zzzzz zzzz…….

13. LAURA SIKORSKY OF OSHA SUGGEST SOME SIMPLE METHOD TO IMPROVE THE ENVIRONMENT, SUCH AS CHANGING DIRECT LIGHTING TO IN DIRECT LIGHTING TO REDUCE GLARE, REPLACING PAINTED WALLS WITH FABRIC THAT ABSORBS SOUND, ADDDING TREES AND PLANTS TO IMPROVE THE AMBIENCE AND AIR QUALITY, AND TO INSTALL “PINK NOISE” GENERATORS THAT REDUCES THE OVERALL NOISE LEVEL. ALSO WATCHOUT FOR THE “SICK BUILDING” SYNDROME WHICH OCCURS WHEN, IN ORDER TO CUT COST, CENTERS MAY CUT OFF AIR CONDITIONNING OVER THE WEEKEND WHICH ALLOWS THE GERMS TO FLOW BACK IN .

30. Psychological needs . Food, Water, Shelter, Sleep, And Sex Need for safety Physical safety, Economical security, And freedom from threats Need for love and belonging . Intimacy, Family, friends, coherent groups NEED FOR SELF ESTEEM Respect and recognition NEED FOR SELF ACTUALISATION Opportunities for Creative, innovative And learning. Level 1 Level 2 Level 3 Level 4 Level 5

31. LEVEL 1 AND LEVEL 2 ARE EASY TO ACHIEVE. ATTRITION HAPPENS LARGELY DUE TO THE LACK OF LEVEL 3 TO LEVEL 5. THERE ARE THOUSANDS OF PROVIDER FOR LEVEL 1 & 2. HOW DO WE ACHIEVE LEVEL 3 AND THEN ON TO LEVEL 5 ? LETS CONCENTRATE ON THE FACTORS OF COHERENT GROUPS, SELF ESTEEM, AND THE WILLINGNESS TO BE INNOVATIVE, AND CREATIVE.

44. Late Rai Bahadur Mohan Singh Oberoi, Chairman of the Oberoi groups in an effort to make sure that many women joined his company went to educational institution and elicited women’s parents to come to the hotel. He told them, "I will walk you in and show you what your daughters will do with us, please help us to train them.”

54. THE END THANK YOU