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Principles for
Powerful Persuasion
What is Persuasion?

The art of persuasion is the art of
 finding the best available means
 of moving a specific audience
 in a specific situation to a
 specific decision
The Persuasion Triangle

 Presenter             Audience
  (Ethos)              (Pathos)




             Subject
             (Logos)
Persuasion
in the Real World

Presenter                                Audience
 Your Needs &                            Their Needs &
   Interests                               Interests




                    Subject
                Your Program’s Needs &
                   Accomplishments
Persuading is like
making a candle

Melt

Mold

Harden & Ignite!
      Adapted from E.M. Griffin. The Mind Changers. Wheaton, Illinois: Tyndale Publishers, 1976.
Melting Resistance

 To Melt Resistance           To Raise Resistance:
   Be honest                     Be insincere
   Find common ground            Shout “You’re wrong!”
   Use humor carefully           Use weak humor
   Appreciate what they          Guilt trip them
    are already doing             Use improbable threats
   Give realistic pros and
                                  Lecture them
    cons
   Ask them to make your
    case

 Try to melt resistance before meetings
Molding Opinion:
Know your Audience
   They are concerned about local issues and
    local people
       Make local arguments
   They make decisions with both their
    minds and hearts
       Appeal to both
   They feel financially pressured
       Show how your programs save money or
        bring new money into the community
Molding Opinion: Know what
moves your Audience

 What do they all commonly want?
   They want happy & healthy constituents
   They want the respect of others
   They want to be responsible leaders
   They want a successful community
   They want to hear success stories
   They want to avoid pain and failure
 Show your knowledge meets their needs
Molding Opinion:
Present Professionally
 To trust you, your audience must believe
  you are a competent person, a professional
 Present information accurately
   The data
   The names
   The spelling & grammar
Molding Opinion:
Present Personally

 Never talk down to or over the heads of
  your audience
 Tell your story simply
   Use short simple sentences
   Show rather than tell
   Illustrate with short stories of success
Molding Opinion:
Make your argument clear
 Answer basic questions (5W’s & H)
 Show the real, positive results achieved by
  your program to meet real needs
   Show what your program has done
   Show what your program will do
   Show what your program cannot do if not
    funded and what the cost will be to the
    community
In Closing, IGNITE!


People may feel for you and agree
 with you, but if they do not act on
 your behalf, your presentation fails
 its purpose
Harden & Ignite!:
Believe in your cause

 To ignite others to support your cause, first
  YOU should be on fire
 Why should others care if you do not?
 You show your convictions by your
   Passionate presentation
   Confident presentation
   Positive presentation
Harden & Ignite!:
Summarize & Seek a Decision

Summarize what you already agree on
   Smile
   Assume the best

Make a specific request
   Be thorough but . . .
   Be brief
Principles for
Powerful Persuasion
Melt Resistance
Mold Opinions
•   Know your audience well
•   Make your argument clear
•   Present personally & professionally
Harden & Ignite!
•   Believe in your cause
•   Summarize & make a specific request
Does it always work?
 Of course not!
 Some people come equipped with closed
  minds (They’ve already decided)
 Some people come with busy minds (They
  aren’t really listening to you)
 Some people will not agree with you (so if
  you can’t convince them, at least help them
  be sorry they can’t agree with you)
Remember….
 The people expect us to be accountable – to
  show the positive results of our programs
 So inform the people about the difference
  you are making in people’s lives
 Show the people that your services are vital
  to growing communities
 Ask the people for active financial support
  without apology
Language

It’s very important to use language that fits the audience you
      are writing for and the purpose you want to achieve.
Inappropriate language uses can damage your credibility,
      undermine your argument, or alienate your audience

The following sums up the aspects of language:
1.   Levels of Formality
2.   In-Group Jargon
3.   Slang and idiomatic expressions
4.   Deceitful language and Euphemisms
5.   Biased language
LEVELS OF FORMALITY

   The level of formality should be determined
    by the expectations of your audience and
    your purpose

    Formal (To an unknown audience
    Semi-formal (To a well-known individual
     or audience)
    Informal (Incorrect)
Distinguish between formal and semi formal depending
on purpose
GROUP JARGON
Jargon-Any in-group or specialized language used by small groups
   of like-minded individuals.

This terminology is usually specialized to the function of the group,
  and will be used by and among group members as a sign of
  belonging, status, and for keeping out outsiders.

 A general audience (even an general academic audience) avoid using
  in-group jargon without explanations.
 If an in-group audience you will want to use group-specific jargon.


   Not using the jargon when it is expected by your audience can
       Signal to the audience that you are not a member of that group
      Mean you have not mastered the group's terminology.
      Can damage your credibility
      Interfere with your purpose in presentation.
Slang and Idiomatic
Expressions
                  You should avoid using
                   slang (words like cool) or
                   idiomatic expressions
                   ("pull someone's leg",
                   "spill the beans", and
                   "something smells fishy")
                   in sessions.

                  These words make you
                   sound informal, and
                   hence, less credible.
Deceitful Language &
             Euphemisms
Avoid using any language whose purpose is deceitful I.e.
  seems to mislead or cheat.
Euphemisms are terms that attempt to cover up that which is
  wrong, unethical, taboo, or harsh.
 Examples from the military:
    Pacification = The act of forcefully exerting outside
     government over a previously autonomous people
    Friendly Fire = Being shot at (unintentionally) by your
     own allies
Language can also be deceitful if it is overly complex or
  confusing.
Confusing language is deliberately created complex and is
  used to downplay the truth or to evade responsibility.
Stereotypes and Biased
              Language
Avoid language that is stereotypical or biased in any way.
Biased language occurs with gender, can also offend groups
  of people based on sexual orientation, ethnicity, interest, or
  race.
 Stereotyped Language
 Stereotyped language assumes a stereotype about a group
  of people.
 Non-Sexist language
 Non-sexist, non-biased way is both ethically sound and
  effective.
 Uses- Generic- mankind=Humankind
 Occupation- Fireman- firefighter
Sentence Strategies
Sentence variety can give life and rhythm.
Varying sentence style and structure can also
  reduce repetition and add emphasis.
Long sentences work well for incorporating a lot
  of information
Short sentences can often maximize crucial
  points.

 1. Vary the rhythm by alternating short and
  long sentences.
 2. Vary sentence openings.
ALL THE BEST

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Principles for effective persuasion

  • 2. What is Persuasion? The art of persuasion is the art of finding the best available means of moving a specific audience in a specific situation to a specific decision
  • 3. The Persuasion Triangle Presenter Audience (Ethos) (Pathos) Subject (Logos)
  • 4. Persuasion in the Real World Presenter Audience Your Needs & Their Needs & Interests Interests Subject Your Program’s Needs & Accomplishments
  • 5. Persuading is like making a candle Melt Mold Harden & Ignite! Adapted from E.M. Griffin. The Mind Changers. Wheaton, Illinois: Tyndale Publishers, 1976.
  • 6. Melting Resistance  To Melt Resistance  To Raise Resistance:  Be honest  Be insincere  Find common ground  Shout “You’re wrong!”  Use humor carefully  Use weak humor  Appreciate what they  Guilt trip them are already doing  Use improbable threats  Give realistic pros and  Lecture them cons  Ask them to make your case Try to melt resistance before meetings
  • 7. Molding Opinion: Know your Audience  They are concerned about local issues and local people  Make local arguments  They make decisions with both their minds and hearts  Appeal to both  They feel financially pressured  Show how your programs save money or bring new money into the community
  • 8. Molding Opinion: Know what moves your Audience  What do they all commonly want?  They want happy & healthy constituents  They want the respect of others  They want to be responsible leaders  They want a successful community  They want to hear success stories  They want to avoid pain and failure  Show your knowledge meets their needs
  • 9. Molding Opinion: Present Professionally  To trust you, your audience must believe you are a competent person, a professional  Present information accurately  The data  The names  The spelling & grammar
  • 10. Molding Opinion: Present Personally  Never talk down to or over the heads of your audience  Tell your story simply  Use short simple sentences  Show rather than tell  Illustrate with short stories of success
  • 11. Molding Opinion: Make your argument clear  Answer basic questions (5W’s & H)  Show the real, positive results achieved by your program to meet real needs  Show what your program has done  Show what your program will do  Show what your program cannot do if not funded and what the cost will be to the community
  • 12. In Closing, IGNITE! People may feel for you and agree with you, but if they do not act on your behalf, your presentation fails its purpose
  • 13. Harden & Ignite!: Believe in your cause  To ignite others to support your cause, first YOU should be on fire  Why should others care if you do not?  You show your convictions by your  Passionate presentation  Confident presentation  Positive presentation
  • 14. Harden & Ignite!: Summarize & Seek a Decision Summarize what you already agree on  Smile  Assume the best Make a specific request  Be thorough but . . .  Be brief
  • 15. Principles for Powerful Persuasion Melt Resistance Mold Opinions • Know your audience well • Make your argument clear • Present personally & professionally Harden & Ignite! • Believe in your cause • Summarize & make a specific request
  • 16. Does it always work?  Of course not!  Some people come equipped with closed minds (They’ve already decided)  Some people come with busy minds (They aren’t really listening to you)  Some people will not agree with you (so if you can’t convince them, at least help them be sorry they can’t agree with you)
  • 17. Remember….  The people expect us to be accountable – to show the positive results of our programs  So inform the people about the difference you are making in people’s lives  Show the people that your services are vital to growing communities  Ask the people for active financial support without apology
  • 18. Language It’s very important to use language that fits the audience you are writing for and the purpose you want to achieve. Inappropriate language uses can damage your credibility, undermine your argument, or alienate your audience The following sums up the aspects of language: 1. Levels of Formality 2. In-Group Jargon 3. Slang and idiomatic expressions 4. Deceitful language and Euphemisms 5. Biased language
  • 19. LEVELS OF FORMALITY The level of formality should be determined by the expectations of your audience and your purpose  Formal (To an unknown audience  Semi-formal (To a well-known individual or audience)  Informal (Incorrect) Distinguish between formal and semi formal depending on purpose
  • 20. GROUP JARGON Jargon-Any in-group or specialized language used by small groups of like-minded individuals. This terminology is usually specialized to the function of the group, and will be used by and among group members as a sign of belonging, status, and for keeping out outsiders.  A general audience (even an general academic audience) avoid using in-group jargon without explanations.  If an in-group audience you will want to use group-specific jargon.  Not using the jargon when it is expected by your audience can  Signal to the audience that you are not a member of that group  Mean you have not mastered the group's terminology.  Can damage your credibility  Interfere with your purpose in presentation.
  • 21. Slang and Idiomatic Expressions  You should avoid using slang (words like cool) or idiomatic expressions ("pull someone's leg", "spill the beans", and "something smells fishy") in sessions.  These words make you sound informal, and hence, less credible.
  • 22. Deceitful Language & Euphemisms Avoid using any language whose purpose is deceitful I.e. seems to mislead or cheat. Euphemisms are terms that attempt to cover up that which is wrong, unethical, taboo, or harsh.  Examples from the military:  Pacification = The act of forcefully exerting outside government over a previously autonomous people  Friendly Fire = Being shot at (unintentionally) by your own allies Language can also be deceitful if it is overly complex or confusing. Confusing language is deliberately created complex and is used to downplay the truth or to evade responsibility.
  • 23. Stereotypes and Biased Language Avoid language that is stereotypical or biased in any way. Biased language occurs with gender, can also offend groups of people based on sexual orientation, ethnicity, interest, or race.  Stereotyped Language  Stereotyped language assumes a stereotype about a group of people.  Non-Sexist language  Non-sexist, non-biased way is both ethically sound and effective.  Uses- Generic- mankind=Humankind  Occupation- Fireman- firefighter
  • 24. Sentence Strategies Sentence variety can give life and rhythm. Varying sentence style and structure can also reduce repetition and add emphasis. Long sentences work well for incorporating a lot of information Short sentences can often maximize crucial points.  1. Vary the rhythm by alternating short and long sentences.  2. Vary sentence openings.