1. MEMBERS:
AMAL IQMAL B. ADNAN AD110189
HENDRAWAN REZA B. EZIWAR DYARI AD110012
MOHAMAD IRFAN B. AZMI AD110169
AHMAD AFIQ B. AHMAD NORANI AD110202
NIK MUHAMMAD HISHAMUDDIN B. NICK HAMASHOLDIN AD110140
Puan Noryani Neni Binti Jamain

2. INTRODUCTION
This proposal will discuss about the cleanliness practice among food
provider in UTHM residential colleges.
 There are three residential colleges.
 Both Tun Fatimah and Tun Dr Ismail residential college have two
cafeterias
 Tun Syed Nasir has only one cafeteria
 These cafeterias are the main choice for most students and staffs to eat.
 That is why the cleanliness of these cafeteria is very important.
 These cafeterias open daily including holidays so that it is easier for
students to find food.

3. RELATED PROBLEMS
 Neglectful of food provider on cleanliness in UTHM
residential college.
It is found that there is not much effort from the food
operators to clean the area of the cafeteria which indicates
the neglectful on the cleanliness of the cafeteria and its
effect to the resident of UTHM
 There are effects on the student and also staff of UTHM
Due to the cleanliness of the UTHM residential cafeteria, the
food operators may causes the consumers to be sick. Also,
pest such as flies and cockroach is investing the residential
area

4. OBJECTIVES
 To identify the cases affected by the food cleanliness
practice.
The gathering of data involving the issue of food cleanliness
practice in UTHM cafeteria for further analysis
 To find the source of the food cleanliness problems.
To investigate the factors that contribute to the food
cleanliness problem by analysing the data obtain from
observation and others methodology.
 To recommend solution to the problems.
After identifying the cause of the problem faced by the
UTHM residential cafeteria, some ideas to overcome the
problem will be obtain

5. RESEARCH QUESTIONS
 How serious is the problem of cleanliness of the food?
To know how serious the problem with the food is cleanliness so that
solution with the same level can generate.
 What are the causes and effects of cleanliness of the food?
To indicates the causes and the effects of this problem base on
students and staff opinion.
 What can be done to minimize or overcome this problem?
To generate raw idea on how to solve the problem, because the
quality of the solution will be much more higher with more ideas
 Who should be responsible for these actions?
The main purpose is not to point to anyone, the question is just to
know how should be responsible towards the problem so that it will
be solve easily

6. SIGNIFICANCE OF THE STUDY
 Saving the time of the student and the staff from going to
outside cafeteria
 Findings will help residential college to minimize the
problem and yet by UTHM
 UTHM students and staff will have better place to eat
 Give a good impression for visitors

7. SCOPE AND LIMITATION
Cleanliness practice by
the food operators
Respondents are UTHM
staff and students
Duration of the research

8. METHODOLOGY
 There are 2 part of methodology which are primary data and
secondary data.
Secondary DataPrimary Data
1. Observation
2. Questionnaire
3. Interview
1. Reference book
2. Internet

9. FINDINGS & DISCUSSIONS
97%
3%
Occupation
Student Staff

10. 77%
23%
Gender
Male Female

11. 0
2
14
14
Tun Syed Nasir
Tun Dr Ismail
Tun Fatimah
Others
No. of Respondent
ResidentialCollege
RESIDENTIAL COLLEGES
Resident of

12. 20
7
2
1
0
0
0
FKMP
FKEE
FKAAS
PPD
FSTPI
FPTV
FSKTM
No. of Respondent
Faculty
FACULTY
Faculty

13. 1
4
2 2
3
15
14
7
6
5
11
9
15 15
11
3 3
6
7
10
0 0 0 0
1
0
2
4
6
8
10
12
14
16
Utensils
cleanliness.
Cafeteria area
cleanliness.
Food
operators
hygiene level.
Level of food
cleanliness
Facilities
provided at the
cafeteria.
No.ofRespondent
Questions
Ranking Questions
1 - Very Unsatisfied
2 - Unsatisfied
3 - Neutral
4 - Satisfied
5 - Very Satisfied

14. 21
18
26
5
25
9
12
4
25
5
1. Are you a
regular customer
of the residential
college cafeteria?
2. Does the rating
of the cafeteria
border you?
3. Is the food
cleanliness an
issue to you?
4. Have you ever
suffered from
food poisoning
after eating at the
UTHM residential
college cafeteria?
5. Are you aware
of the presence of
pest in residential
college cafeteria?
No.ofrespondent
Question 1-5
Either-or Questions
Yes No

15. 42%
39%
19%
Major cause of pest in cafeteria
Low cleanliness of the cafetaria
Wasted food is not disposed properly
The surrounding of the cafeteria is suitable for pests to breed

16. 74%
10%
16%
ACTION OF DISSATISFACTION
Go to another cafeteria
Pretends that everything is ok
Report to the related department

17. 10%
26%
64%
IMPLICATION IF NO ACTION TAKEN TO SOLVE THE PROBLEM
The cafeteria will close
The rating of the cafeteria will drop
People will prefer to eat outside the university

18. CONCLUSIONS
 Overview
As a conclusion to this research, the cleanliness of the
University Tun Hussein Onn Malaysia (UTHM) residential
cafeteria can be consider neglected based on the result of
the finding.
 Objectives
 Findings
 Limitations

19. RECOMMENDATION
 Do a regular check at residential college cafeteria.
 Pest control should be done regularly by related
department.
 Give compound to the cafeteria operator if they not
maintained their cafeteria well.
 The cafeteria operator should provide enough facility for
customer need.
 The rating must be check once a month to make sure the
current level of cleanliness is tally with the rating.
 The university and residential college should do some
campaign about the cleanliness issue at residential college
cafeteria.

20. THANK YOU FOR LISTENING AND NOT SLEEPING
FOR APPROXIMATELY 5 MINUTES