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The Digital Closet: 
Discriminatory Filtering and LGBTQ* 
Information on the Internet 
Ethical Issues for Teachers, Librarians, & 
Parents 
Alvin M. Schrader, PhD 
Adjunct Professor, iSMSS 
[Institute for Sexual Minority Studies & 
Services], and 
Professor Emeritus, University of Alberta 
alvin.schrader@ualberta.ca 
www.ualberta.ca/~aschrade 
August 2014
This version has been updated with 
findings from several studies, 
including a 2014 ALA report, and 
news accounts of U.K. filtering 
Revised from original Slideshare upload entitled 
“The Digital Closet & Global Access to LGBTQ* 
Information: Ethical & Empirical Considerations 
for Schools, Libraries, & Parents” (July 14, 2014) 
Based on a presentation to the 2014 Information 
Ethics Round Table held at the University of 
Alberta on April 26, 2014
 Internet filtering 
~ Internet content filters 
~ LGBTQ* targeting by filters 
~ viewpoint discrimination 
~ filtering as censorship of websites and 
social media 
~ LGBTQ* and other lawsuits in the U.S. 
~ limitations of Internet filters 
 LGBTQ* – the rainbow community 
 LGBTQ* rights in the world 
 Library associations and Intellectual 
Freedom 
 Educational associations and LGBTQ* 
policies 
Outline 
3
Introduction 
Global information rights 
and social responsibility are 
essential foundations for 
universal human rights in 
21st century digital 
environments. 
4
5 
Discriminatory practices 
perpetrated by Internet content 
filters prevent access to 
information about LGBTQ* 
minorities. 
Internet filters silence LGBTQ* 
voices, render them invisible, and 
perpetuate homophobia, biphobia, 
and transphobia.
What are Internet Content Filters? 
• A rudimentary form of artificial intelligence – software 
programs constructed by commercial vendors with 
unknown credentials and hidden agendas. 
• Designed to censor digital content considered 
“objectionable,” by targeting keywords, phrases, 
URLs, and subject blocking categories – determined 
by computer algorithms. 
• Other blocking methods are bandwidth consumption, 
protocols, file types such as .mp3, image files such 
as .jpg, dynamic categorization, and whitelists – often 
combined with security and firewall features. 
• Most filters block entire webpages and websites. 
6
What are Internet Content Filters? (2) 
• Many libraries do not operate filters directly but are 
subject to state library, library consortium, or local or 
provincial/territorial/ state government systems of 
which they are a part. 
• Digitally literate users, especially young people, use 
proxies and other tools to circumvent filters. 
• Filters are black boxes resistant to transparency and 
public accountability. 
• Keyword lists, subject blocking categories, and other 
methods are individually selected and constructed by 
each vendor and are therefore highly idiosyncratic. 
7
Why and How are Internet Filters Used? 
• Filters in schools and libraries (and at home) create 
false security and complacency among government 
officials, school and library administrators, teachers, 
librarians, and parents. 
• Government funding for Internet access in libraries 
and schools in the U.S. requires – or is believed to 
require – that filtering software be used. 
• IT administrators and school and library decision-makers 
typically set filters to the most restrictive 
levels. 
• Unblocking websites requires human intervention 
and usually requires justification to the IT 
administrator – a very intimidating prospect not only 
8 
for staff in schools and libraries but also for students 
and library users.
Flaws of Internet Content Filters 
• Filters are driven by extreme secrecy. 
• Blocking decisions and blocking content categories 
by vendors and programmers are value-laden, 
agenda-driven, idiosyncratic, non-standard, and 
secret. 
• Filters both overblock (false positives) and 
underblock (false negatives) at unacceptable rates, 
because cultural and linguistic dynamics transcend, 
and are always beyond the reach of, algorithmic 
functionality. 
• Filters are perpetually imperfect for both 
technological and cultural-linguistic considerations. 
9
Flaws of Internet Content Filters (2) 
• No mass-imposed, one-size-fits-all filter will satisfy 
even the dominant elite because consensus is a 
fiction. 
• Mass-imposed filters privilege a narrow range of 
voices and render minority viewpoints invisible. 
• Filters impede 
~ student and adult learning, freedom of inquiry, and 
the right to read; 
~ violate the right of students and adults to access 
constitutionally protected information; and, 
~ curtail student and adult development of critical 
skills for understanding and negotiating the 
digital world. 
10
Reasons to Oppose Internet Filtering 
• Outsourcing value systems that undergird democracy 
and human rights to anonymous third-parties is a 
poor model for 
~ digital curricula and education; 
~ individual student responsibility; 
~ freedom of expression and the right to receive 
expressive communications; 
~ social justice; and, 
~ democratic citizenship. 
• The Internet is the critical source of information for 
young people in the 21st century, particularly LGBTQ* 
adolescents and allies. 
• Young people in poverty and those living in rural areas 
are the most vulnerable, so having access to the 
11 
Internet solely through filters is dangerous to their
LGBTQ* Communities and Filters 
• Filters engage in viewpoint discrimination. 
• Filers censor LGBTQ* information and 
websites. 
• Filters silence LGBTQ* minorities and make 
them digitally invisible. 
• Average coming-out age is 15, but of first self-awareness 
is 10, and the key factor is Internet 
access to information. 
12
LGBTQ* Communities and Filters (2) 
• By denying access to LGBTQ* information, filters… 
~ harm LGBTQ* and questioning young people; 
~ impede adolescent identity formation and reinforce 
LGBTQ* negative self-concepts; 
~ sustain and augment marginalization, 
stigmatization, discrimination, scapegoating, gay 
bashing, bullying and cyberbullying; 
~ increase sexual health risks for gender and sexual 
minorities; 
~ intensify “othering” (marginalizing) and compound 
addiction, depression, suicidality, and other mental 
health issues; 
~ exacerbate the digital divide especially in rural and 
poor communities; 
~ stifle public understanding and acceptance; 
~ perpetuate invisibility and ignorance; and, 
13 
~ obstruct and impede LGBTQ* growth into resiliency.
What is Resiliency? 
14 
• Resiliency is the ability to adapt to and 
bounce back from life’s changes, adversities, 
and setbacks. 
• When we are resilient, we are able to 
harness our inner resources to keep going 
forward. 
• Resiliency and mental health are intertwined.
What is Viewpoint Discrimination? 
• Restricting constitutionally protected speech 
15 
(discourse, text, images, all forms of human 
communication) based on the ideas and 
views expressed in that speech. 
• Overblocking errors in filtering functionality 
result in viewpoint discrimination.
Overblocking errors in filtering 
functionality result in viewpoint 
discrimination 
alt.sexy.bald.captain 
breast 
couple 
Super Bowl XXXI 
groin injury 
The Beaver [magazine] 
VictimsofPornography. 
org 
DirtyPicturesBand.com 
American Urological 
Assn 
TheSmokingGun.com 
online nursing exam 
Lesbian.org 
Implantinfo.com 
PFLAG 
SexHelp.com 
prescription drugs 
Hustler entry in Wikipedia 
WW II history website 
Moby Dick 
Dick 
Archie R. Dykes Medical 
Library 
16
Netsweeper, a Canadian filter, initially 
classified the website of Little Sisters 
Book and Art Emporium, an LGBTQ* 
bookstore, as pornography. 
[Classification was changed in 2008 after being 
challenged] 
CyberSitter: “We filter anything that 
has to do with sex. Sexual orientation is 
about sex by virtue of the fact that it 
has sex in the name.” 
17 
Other examples of viewpoint 
discrimination
Content Blocking Categories 
Anti-Gay Filtering Practices 
Blocking categories constructed 
by various filters that deliberately 
hide LGBTQ* websites 
• Education.lifestyles 
• Lifestyle 
• Lifestyle and culture 
• Sex education 
• Sex education/sexuality 
• Sexuality 
• Sexual materials 
18
Content Blocking Categories (2) 
Anti-Gay Filtering Practices 
Blocking categories constructed 
by various filters that explicitly 
name LGBTQ* websites 
• Gay/Lesbian Topics 
• Gay or Lesbian or Bisexual 
Interest 
• Homosexuality 
• LGBT 
19
Example: Blue Coat 
Scope note on Blue Coat filter’s 
LGBT content blocking category 
states: 
“Websites that provide reference 
materials, news, legal information, 
anti-bullying and suicide 
prevention information, and other 
resources for LGBT people or that 
relate to LGBT civil rights…. [They] 
do not contain sexually explicit 
content and are generally suitable 
for viewing by all age groups.” 20
This is what Blue Coat actually 
does… 
Blocks: 
• The Advocate Magazine 
• good.as.you.org 
• bilerico.com 
• pamshouseblend.com 
• glsen.org 
• towelroad.com 
• GLAAD 
• AMERICAblog Gay 
• Human Rights Campaign 
• joshseefried.com 
Allows: 
• American Family Assn 
• National Org for 
Marriage 
• Family Research 
Council 
• Glenn Beck 
• Ann Coulter 
• Rush Limbaugh 
• Red State 
• Breitbart 
This filter is used by many U.S. schools 
21 
and the U.S. Pentagon
Filtering as Censorship – 2002 
Kaiser Study 
A 2002 study tested how much impact 7 
filters had on access to teen health 
information 
22 
• Symantec 
• SmartFilte 
r 
• Websense 
• AOL Parental 
Controls 
• BESS N2H2 
• CyberPatrol 
• 8e6 
See no evil: How Internet filters affect the search 
for online health information. Kaiser Family 
Foundation, 2002 
www.kff.org/entmedia/20021210a-index.cfm
Teen information websites about 
Gay Health were subjected to the 
most severe levels of censorship 
(60%), followed by sites about 
Condoms (55%) and Safe Sex (50%). 
See no evil: How Internet filters affect the search 
for online health information. Kaiser Family 
Foundation, 2002 
www.kff.org/entmedia/20021210a-index.cfm 
23 
Many other topics of critical 
importance to teens, of all identities, 
were also censored.
Teen health information blocked by the 7 filters 
Health Sites Blocked by Filters: 
http://www.kff.org/entmedia/upload/Chart-Pack.pdf 
(Chart 3, Kaiser Family Foundation, 2002) 
http://www.kff.org/entmedia/upload/Chart-Pack.pdf 24
The 7 filters blocked access to 
these specific health information 
websites for teens… 
www.femalehealth.com [female condom 
website] 
www.gayhealth.com 
www.goaskalice.columbia.edu/ 
www.hivchannel.com/prevention/safesex/ 
www.teenwire.com [Planned Parenthood teen 
website] 
www.youngwomenshealth.org/spherpes 
25 
See no evil: How Internet filters affect the search for 
online health information. Kaiser Family 
Foundation, 2002 
www.kff.org/entmedia/20021210a-index.cfm
Filtering as Censorship – 2009 South 
Dakota Public Libraries Study 
26 
50% of libraries had been asked by 
patrons to unblock filters 
Patrons’ reasons varied – hotmail, dating 
services, drug research for prescriptions, 
school project research 
“Does Filtering Stop the Flow of Valuable Information?: A Case 
Study of the Children's Internet Protection Act (CIPA) in South 
Dakota,” by Candice Spurlin and Patrick M. Garry, Patrick. 
South Dakota Law Review, 2009
Filtering as Censorship – 2011 ACLU 
campaign Don’t Filter Me! 
The American Civil Liberties Union 
launched a campaign to test access 
through school computers to 8 well-known 
websites 
~ 5 gay-affirmative sites 
~ 3 anti-gay (“pray-away-the-gay”) 
sites 
Don’t Filter Me! American Civil Liberties Union, 
2011 
https://www.aclu.org/lgbt-rights/dont-filter-me-final- 
repo2r7t
• Day of Silence 
• It Gets Better Project 
• The Trevor Project 
• GSA Network 
• Gay, Lesbian, Straight Education 
-N--e-t-w--ork 
• National Association for Research 
and Therapy of 
Homosexuality 
• People Can Change 
• Parents and Friends of Ex-Gays 
and Gays 
28 
Websites tested for Don’t Filter 
Me! 
Don’t Filter Me! American Civil Liberties Union, 
2011 
https://www.aclu.org/lgbt-rights/dont-filter-me-final- 
report
Findings by Don’t Filter Me! 
29 
~ Filters blocked the pro-LGBTQ* 
websites 
~ Filters allowed the anti-LGBTQ* 
websites 
Don’t Filter Me! American Civil Liberties Union, 2011 
https://www.aclu.org/lgbt-rights/dont-filter-me-final-report
Findings by Don’t Filter Me! (2) 
These filters were found to engage 
in LGBTQ* viewpoint discrimination 
• Blue Coat 
Systems 
• Fortiguard 
• Lightspeed 
Systems 
30 
• M86 
Solutions 
• URL 
Blacklist 
• Websense 
Don’t Filter Me! American Civil Liberties Union, 2011 
https://www.aclu.org/lgbt-rights/dont-filter-me-final-report
Filtering as Censorship – 2012 
AASL Study 
A 2012 study found that 94% of U.S. 
schools use a filter to censor 
“objectionable” online content. 
Over half of U.S. schools said that 
filters: 
~ impede student research 
~ discount the social aspects of learning 
~ go beyond U.S. CIPA (Children’s Internet 
Protection Act) requirements 
31
U.S. schools use filters to 
block various social 
networking media 
~ social networking sites- 88% 
~ im/online chatting - 74% 
~ online gaming - 69% 
~ video services - 66% 
School Libraries Count 2012! Supplemental Report 
on Filtering, American Association of School 
Librarians, 2012 
ala.org/aasl/filtering-schools 
32
Filtering as Censorship – 2012 U.S. 
National Technology Access Survey 
33 
Public libraries not applying for 
federal E-rate discounts to avoid 
compliance with legally required 
CIPA filtering: 
Urban - 44% (61 
“2011-2012 Public Library Funding and Technology Access Survey: 
Survey Findings and Results,” by John C. Bertot et al., 
Information Policy & Access Center, June 19, 2012 
libraries) 
Suburban - 30% (350 libraries) 
Rural - 28% (532 libraries) 
Overall - 29% (944 libraries)
Filtering as Censorship – 2013 
PEW Study 
A study of U.S. middle and high school 
teachers found that 97% of schools 
employ: 
Internet filters, and 
Cell phone use policies, and 
Acceptable Use Policies (AUPs) 
How teachers are using technology at home and in their classrooms. 
Pew Research Center Internet & American Life Project, 2013 
http://pewinternet.org/Reports/2013/Teachers-and-technology 
34
1/3 of all surveyed teachers say 
filters have a major negative 
impact, but the % varies 
depending on who and where they 
teach: 
~ lowest income students . . . . . . . . . . . . 
49% 
~ students in large metro areas & cities . 
37% 
~ students in small towns . . . . . . . . . . . . 
28% 
~ highest income students . . . . . . . . . . . . 
24% 
How teachers are using technology at home and in their classrooms. 
Pew Research Center Internet & American Life Project, 2013 
http://pewinternet.org/Reports/2013/Teachers-and-technology 
35
Filtering as Censorship – 2010 & 2013 
Surveys by Project Tomorrow 
36 
Belief that their access to the Internet 
and websites is inhibited by filters and 
firewalls: 
45% - teachers, 2010 
36% - teachers, 2013 
48% - students grades 6-8, 2013 
58% - students grades 9-12, 2013 
Project Tomorrow, “Speak Up National Findings,” May 2010 
www.tomorrow.org/speakup/pdfs/SU09UnleashingTheFuture.pdf 
Presentation at the National Symposium, American Library 
Association and Google, Inc., Washington, DC, July 29-30, 2013. In: 
Fencing Out Knowledge: Impacts of the Children’s Internet Protection 
Act 10 Years Later, 
by Kristen R Batch, American Library Association, June 2014
Filtering as Censorship – 2013 Rhode 
Island Schools Study 
Rhode Island schools block 89 categories of digital 
“Social Opinion” category – blocks websites of the American Civil 
Liberties Union, People for the Ethical Treatment of Animals, 
the National Organization for Marriage, and Planned 
Parenthood, and other content deemed “controversial, 
inappropriate, or time-wasting” 
“Obscene/Tasteless” category – blocks “explicit graphical or text 
depictions of such things as mutilation, murder, bodily functions, 
horror, death, rude behavior, executions, violence, and 
obscenities” 
37 
content, for example: 
American Civil Liberties Union of Rhode Island, “Access Denied: 
How Internet Filtering in Schools Harms Public Education,” February 2013 
http:// riaclu.org/images/uploads/Access_Denied- 
_How_Internet_Filtering_in_Schools_Harms_Public_Education.pdf
Filtering as Censorship – 2014 ALA 
Study of Schools and Public Libraries 
~ Filtering is not the answer. Instead, educate students on 
responsible use, and reframe AUPs as Responsible Use 
Policies. 
~ Widespread overreaction, fear, and myth have triggered 
misunderstanding and imprudent “over-implementation” of 
filtering in schools and libraries, resulting in unconstitutional 
Internet censorship far beyond the 3 narrowly defined 
categories of visual images prohibited by CIPA in 2000 – 
namely, visual depictions deemed obscene, child 
pornography, and harmful to minors. 
~ Federal law does not mandate blocking controversial ideas, 
political viewpoints, or digital platforms. Fencing Out Knowledge: Impacts of the Children’s Internet Protection 
38 
Act 10 Years Later, by Kristen R Batch, American Library 
Association, June 2014
~ Federal Communications Commission (FCC) enforcement of 
CIPA makes it a civil, not a criminal, matter, requiring schools 
and libraries merely to file a certification of compliance, and 
no school or library has ever been found out of compliance 
since 2001. 
~ Filtering negatively impacts those who can benefit most from 
school and public library access – the 60 million Americans in 
rural and low-income communities who are without access to 
either a home broadband connection or a smartphone. 
~ Filtering creates two classes of students – an advantaged 
higher-income class with unfiltered home access, and a 
disadvantaged lower-income class with only filtered school 
and library access. 
~ Filtering provokes not only negative educational 
consequences Fencing Out Knowledge: but negative Impacts of social the Children’s and ethical Internet consequences 
Protection 
Act 10 Years Later, by Kristen R Batch, American Library 
39 
as well. 
Association, June 2014
~ As solutions to hacking, copyright, cyberbullying, and value 
issues, schools and libraries are illegally blocking Internet 
content and legitimate educational resources as well as 
social media, social networking, interactive, user-generated, 
and collaborative tools, platforms, and websites. 
~ Filtering restricts learning opportunities to prepare students 
to be responsible users, consumers, and producers of online 
content and resources. 
~ Filtering compromises school and library goals of digital 
citizenship, digital inclusion, digital literacy and media skills, 
and digital ethics and online social behaviour – goals vital for 
future opportunity, post-secondary success, and career 
readiness, as well as for full democratic and economic 
participation in cyber society. 
40 
Fencing Out Knowledge: Impacts of the Children’s Internet Protection 
Act 10 Years Later, by Kristen R Batch, American Library 
Association, June 2014
~ Filters are black boxes lacking transparency and 
accountability. 
~ Filtering places decision about what content will be censored 
in the hands of third-party vendors, not librarians, who have 
marginal control over filtered content. 
~ Filtering poses fundamental challenges to intellectual 
freedom, violates basic principles of librarianship and 
librarians’ core professional values, and is incompatible with 
the democratic right to receive information. 
~ Blocking categories constructed by vendors reflect target 
markets and the specific values and agendas of individuals, 
groups, or even countries – not librarians’ professional values, 
principles, and standards of classification, collection 
development, and freedom of access. 
41 
Fencing Out Knowledge: Impacts of the Children’s Internet Protection 
Act 10 Years Later, by Kristen R Batch, American Library 
Association, June 2014
~ Key responsibility for implementing school and library filtering 
rests with technology directors, whose individual attitudes 
affect the application of content filtering as much or more than 
written policies, and whose influence has been overlooked 
and seldom examined. 
~ Expert findings about filtering from congressionally mandated 
studies are being ignored. 
~ Few studies measuring filtering performance have been 
conducted since 2008. 
~ This is a critical time to recognize the unequal and uneven 
impact of CIPA and filtering practices. 
42 
Fencing Out Knowledge: Impacts of the Children’s Internet Protection 
Act 10 Years Later, by Kristen R Batch, American Library 
Association, June 2014
The British government ordered 
the big 4 ISPs to impose opt-out 
filtering (not opt-in) on all U.K. 
customers 
Blocked websites include: 
London Friend [LGBT charity] 
Stonewall [gay rights charity] 
LGBT* [group in Liberal Democrat party] 
Glasgay! [arts festival in Glasgow] 
DIVA [lesbian magazine] 
~ gay and lesbian “lifestyle” websites are 
censored in “Sex Education” or “Lifestyles” 
blocking categories 
43
In the U.K. at the present time: 
~ as of mid-2014 few ISP customers are 
opting for filtering 
- Virgin Media 4% 
- BT 5% 
- Sky 8% 
- Talktalk 36% 
~ 2014 campaign launched by UK Open 
Rights Group “against blunt, ham-fisted Internet 
filter systems that cause more harm than they 
solve” - Dave Neal, “Majority of UK web users haven’t 
turned on ISP’s internet porn 
filters,” The Inquirer, July 23, 44
In the U.K. at the present time (2): 
~ 20% of websites checked are blocked by one 
or more ISPs, such as Guido Fawkes [political 
blog], www.sherights.com [feminist blog], and 
a small car dealing business 
~ technology does not allow website owners to 
determine whether their sites are blocked 
~ informed choice is undermined; raising 
awareness and empowering people is 
hindered; parents’ opportunity to teach 
children about proper Internet use is denied 
~ transparency is critical 
~ open debate is essential 
45
Viewpoint Discrimination – LGBTQ* 
Lawsuits in the U.S. 
46 
~ Out of court settlements in 2 lawsuits against 
Tennessee school districts – allowed access to 
constitutionally protected gay educational websites, 
and the filter, used by more than 100 Tennessee school 
districts, adjusted accordingly 1 
1. American Civil Liberties Union, “Franks v. Metropolitan Board of 
Public Education—Case Profile,” August 13, 2009 
https://www..aclu.org/lgbt-rights-hiv-aids/franks-v-metropolitcan-board- 
of-eduation-case-profile
Viewpoint Discrimination – LGBTQ* 
Lawsuits in the U.S. (2) 
47 
~ Court decision in lawsuit against Camdenton 
(Missouri) school district – guilty of 
“unconstitutional viewpoint discrimination that violated 
the students’ First Amendment rights” and ordered to 
pay $125,000 in legal fees and costs, for blocking LGBT 
affirmative websites under “Sexuality” category while 
permitting access to anti-gay websites 2 
2. American Civil Liberties Union, “PFLAG v. Camdenton R-III School 
District,” April 6 2012 www.aclu.org/lgbt-rights/pflag-v-camdenton-r-iii- 
school -district; PFLAG v. Camdenton R-III School Dist. C.D. Mo., 
January 15, 2012.
Viewpoint Discrimination – Other 
Lawsuits in the U.S. 
~ Court decision in lawsuit against North Central 
Regional Library District (Missouri) school 
district – upheld filtering policy as constitutional 
under one particular set of facts in one library system, 
but the library had modified its Internet filter and 
amended its filtering policy in the meantime 3 
3. Bradburn et al. v. North Central Regional Library District, launched 
in 2006 with court ruling on April 10, 2012. Cited in “Why Recent 
Court Decisions Don’t Change the Rules on Filtering: Blocking 
Access to Protected Speech Can Lead to Litigation and Legal Fees,” 
by Theresa Chmara, American Libraries, July/August 2012 
www.americanlibrariesmagazine.org/article/why-recent-court-decisionsdon% 
E2%80%99t-change-rules-filtering 
48
Viewpoint Discrimination – Other 
Lawsuits in the U.S. (2) 
~ Court consent order against Salem (Missouri) 
Public Library – prohibited from blocking religious 
49 
content and alternative viewpoints under “Occult,” 
“Criminal Skills,” or any other filtering category 4 
4. Hunter v. Salem Public Library Board of Trustees, 4:12-cv-00004- 
ERW, United States District Court, Eastern District of Missouri 
Eastern Division, March 5, 2013.
Limitations of Internet Content Filters 
- SizeT aenchdn gorloowgticha ol fC tohnes Iindteerranteiot ns – new 
websites come onstream by the second, old 
websites morph 
- New media services, new 
technologies – filters can not keep up with 
the rapid evolution of Internet tools and 
platforms, e.g., video gaming, texting (1993), 
blogging (1994, 1999), Craigslist (1996), Google 
(1998), Myspace (2003), LinkedIn (2003), Facebook 
(2004), wikis (2004), YouTube (2005), Reddit (2005), 
Twitter (2006), Tumblr (2007), Dropbox (2007), 
Manhunt (2008), Grindr (2009), Instagram (2010), etc. 
50
Limitations of Internet Content Filters 
Technological Considerations (2) 
- Primarily text-based – reliant on exact-match 
software algorithms; image detection by 
many filters is still text-based – “technical 
limitations continue to preclude accurate 
identification of obscene images” - Fencing Out 
Knowledge: Impacts of the Children’s Internet Protection Act 10 Years 
Later, 2014 
51
Limitations of Internet Content Filters 
Cultural-Linguistic Considerations 
- Ambiguous terms and imprecise 
categories – nuances, synonyms, homonyms, 
homographs, metaphors, similes, double entendres, 
twists of phrase, puns, euphemisms, coded terms, 
initialisms, acronyms, appropriated meanings 
52
53 
Examples of ambiguous terms and 
imprecise categories
In 1991, 
Toronto Mayor 
June Rowlands 
refused to 
allow this group 
to perform at 
City Hall on the 
basis of their 
name alone 
54
Limitations of Internet Content Filters 
Cultural-Linguistic Considerations (2) 
- Evolution of terms/subjects 
- Variable perceptions of offensiveness – 
profanity, blasphemy, heresy, sedition, terrorism, 
indecency, obscenity 
55
56
Limitations of Internet Content Filters 
Cultural-Linguistic Considerations (3) 
- Variable interpretations of legal terms – 
obscenity, pornography, “harmful to minors” laws 
(U.S.), age of consent laws, community standards 
- Variable perceptions of age-appropriateness 
– rigid conformity of one-size- 
fits-all treating older students the same as 
younger ones, failure to recognize enormous 
variation in adolescent development and ignoring 
the vast diversity of student needs, differing ages of 
majority, differing ages of consent 
57
58
Limitations of Internet Content Filters 
Cultural-Linguistic Considerations (4) 
- Variable region-specific and culture-specific 
value-laden terms – more cultures 
than countries, values, beliefs, norms, traditions 
59
~ in the U.S.… 
Unshelved, July 18, 2009 60
Limitations of Internet Content Filters 
Cultural-Linguistic Considerations (5) 
- websites in languages other than 
English – and foreign language words adopted 
into another language 
- Circumvention technology – proxy servers, 
“over the wall” software in China 
- “Teenspeak” 
61
62
General Concerns about Filtering 
~ Foreign (mostly U.S.) English-language 
commercial computer programs – block lists 
treated as trade secrets, pervasive ideological bias, 
conservative religious value systems 
~ Reliance on exact-match character 
recognition – underblocking (false negatives) and 
overblocking (false positives), reductive, 
decontextualized, disregarding multiple layers of 
meaning 
63
64 
Context is 
everything!
General Concerns about Filtering (2) 
~ Violation of constitutionally protected 
digital expression and access 
~ Belief in the power to control attitudes and 
behaviour by prohibiting words and ideas 
~ Promotes uniform world view – no knowledge of 
choices, no awareness of the world’s rich diversity, 
viewpoint discrimination hinders empathy, understanding, 
and respect 
~ Lack of accountability and due diligence in 
product testing 
65
United Nations and Internet Freedom 
~ UN Human Rights Council Resolution L13 – The Promotion, 
Protection and Enjoyment of Human Rights on the Internet, 
2012 http://geneva.usmission.gov/2012/07/05/internet-resolution 
~ UN Human Rights Council Resolution A/HRC/26/L.24 on 
The Promotion, Protection and Enjoyment of Human Rights 
on the Internet, 2014 Endorsed by 82 countries 
“The same rights that people have offline must also be 
protected online, in particular freedom of expression,” in 
accordance with the Universal Declaration of Human 
Rights and other international human rights treaties. 
“The fundamental importance of open, critical and even 
controversial expression on the Internet is a universal 
value that applies in all societies.” 
66
No large-scale testing or even public 
awareness programs have been 
67 
initiated in Canada or, to my 
knowledge, in any other democracy. 
Instead, many institutions and some 
governments recklessly and deviously 
impose filters on Internet users without 
due diligence and rigorous product 
evaluation.
Schools and libraries have legally 
enforceable AUPs, which specifically 
identify prohibited types of online 
conduct and content, so why filter? 
IT users in schools and libraries must 
legally accept the terms of institutional 
AUPs, as well of-age terms for adult and 
other websites, so why filter? 
68
Schools and libraries, as well as all other 
public institutions, have an ethical obligation 
to follow public accountability and full 
disclosure principles. 
If public institutions (and governments) use a 
filter, their main pages should notify Internet 
users of… 
69 
~ filter name 
~ blocking level 
~ blocked subject categories 
~ a statement that adult supervision is still 
required commensurate with user age and 
maturity 
~ user rights and remedies, particularly 
reconsideration procedures and a dispute 
resolution process.
Schools and libraries should be aware 
that filtering does not absolve them of 
child supervision and guidance 
commensurate with the age and the 
maturity of both groupings of, and 
individual, Internet users. 
Filters should never be treated as 
babysitters! 
70
Educational curricula should include full 
courses on Internet and social media use, 
ethics, privacy, surveillance, cyberbullying, 
and related issues. 
Libraries should develop regular programs 
around these same issues, targeting 
specific audiences of children, students, 
parents, library users, and citizens. 
Libraries and schools should reframe AUPs 
AUPs as Responsible Use Policies. 
71
Hierarchies of Oppression 
Balancing Equality Rights 
• Freedom from homophobic, biphobic, and transphobic 
oppression is acutely linked to freedom from ignorance 
around misogyny, sexism, double standards, and gendered 
privileges and power. 
• Sexism and misogyny are the ubiquitous weapons of 
homophobia, biphobia, and transphobia – girlie man, sissy, 
effeminate, momma’s boy, the pink government, pansification, 
man up, don’t be a pussy, boys don’t cry. 
• Homophobia, biphobia, and transphobia are the misogynistic 
male’s fear that gay men will treat him the way he treats 
women, and that lesbians will treat other women better than 
he does. 
• Stereotyping and ignorance based in fear lead to violence. 
72
Hierarchies of Oppression 
Balancing Equality Rights (2) 
• Women’s liberation and gay liberation are inseparable 
oppressions and struggles. 
• There can be no hierarchy of oppression. The struggle 
against one form of injustice is the struggle against them all. 
• Truth to power has many voices. 
• But just as there is no hierarchy of oppression, there can be 
no hierarchy of equality and equality rights. 
• The larger struggle for a reasonable balance among 
competing human rights continues on many fronts. 
73
Hierarchies of Oppression 
Balancing Equality Rights (3) 
• States – and societies – must live up to the universalist 
promises to all marginalized minorities inherent in the 
Universal Declaration of Human Rights as well as in numerous 
other international agreements, which they have signed and 
are thus legally binding signatories. 
• On top of this international framework of human rights 
guarantees to which Canada is a signatory, Canada must live 
up to the Canadian Charter of Rights and Freedoms, the 
Canadian Human Rights Act, and provincial and territorial 
human rights acts. 
74
Hierarchies of Oppression 
Homophobic Women 
On a personal note, I have never been able to 
understand homophobic women. 
Is it self-hatred at not being born a privileged 
male? Is it religious indoctrination? broader 
cultural desensitization? 
Or is it just oblivious naivety about how 
intimately linked homophobia is to misogyny 
and sexism? 
75
Hierarchies of Oppression 
Homophobic Women (2) 
How can it be that any self-respecting, 
caring, spiritual adult woman could feel 
herself entitled 
to bully a queer teen, to tell a 5-year-old 
that a queer loved one is going to burn in 
hell, to choose religious doctrine over their 
own queer child and then disown them and 
kick them out of the house – all the while 
thinking she herself is acting self-righteously 
free of 
personal, emotional, moral, spiritual, and 
societal consequences? 
76
Hierarchies of Oppression 
Homophobic Women (3) 
A message to her, and all like-minded men: 
No sacred text can justify persecution and 
violence against anyone. Homophobia is a 
choice, not homosexuality. 
- Rev. J.P. Mokgethi-Health (Sweden), at the 2014 International 
AIDS Conference, Melbourne, Australia, July 20-25, 2014. 
Quoted in “'Homophobia is a choice, not homosexuality': 
Inter-faith Message,” by Bobby Ramakant, 
Citizen News Service, July 21, 2014 
77
Unintended Consequences 
The Many Prices of LGBTQ* Filtering 
• Over-reliance on technology to limit access to 
“undesirable” information and knowledge 
• Outsourced judgment and diminished sense of 
personal responsibility – impeded critical thinking, 
media, and literacy skills 
• Poor modelling of democratic citizenship and 
citizenship education 
• Educational goals are put at risk for all students, 
especially the ability to understand the digital 
environment 
• Silencing of LGBTQ* voices 78
The Perils of Invisibility 
When those who have power to name and to 
socially construct reality choose not to see 
you or hear you … when someone with the 
authority of a teacher, say, describes the 
world and you are not in it, there is a 
moment of psychic disequilibrium, as if you 
looked into a mirror and saw nothing. It 
takes some strength of soul – not just 
individual strength, but collective 
understanding – to resist this void, this 
nonbeing, into which you are thrust, and to 
stand up, demanding to be seen and heard. 
79 
Adrienne Rich, Blood, bread and poetry, 1986, 
p.199 (from “Invisibility in academe,” 1984)
Internet filtering is 
the 21st century 
version of book 
banning for the 
digital generation. 
80 
Filters = Internet 
censorship
The worst part of 
LGBTQ* Internet 
content filtering 
is….. 
%#@^%!*&)_=+”{ 
]&$#^&$&@#^@! 
$**$#&@~*#@!~` 
-^+_%-#@!~`- 
^+_%-!!!!! 
81
LGBTQ* minorities are 
not equal and will not 
grow as easily into 
resiliency if they can 
not communicate 
freely and visibly on 
the Internet. 
82
Who’s in the LGBTQ* Community? 
• Lesbian, Gay, Bisexual, Trans*, Trans- 
Identified, Transgender, Transsexual, Two 
Spirit, Intersex, Pansexual, Queer, Questioning, 
and Allies 
• Sexual & Gender Minorities, Sexual Minority & 
Gender Variant (SMGV), Sexual Orientation & 
Gender Identity Minorities (SOGI) 
• Gender Fluid, Gender-Queer, Trans* and 
Gender Nonconforming Minorities 
• Initialisms: LGBT, LGBTQ, LGBTI, LGBTQ2S, 
GLBT, GLBTQ, LGBTQQIA, LGBTQQIAAP, 
LGBTTI2QQ, LGBTTIQQ2SA*, 
LGBTTTIQQAAPK, Q2GQIAASCP(GSM) 
life *** 
healing 
sunlight 
nature 
serenity 
spirit 
83 
***Alternate colour meanings for the Rainbow Flag: 
acceptance, tolerance, happiness, harmony, 
peace, spirit
Far worse than 
stereotyping, 
scapegoating, 
ridicule, and 
caricature, the 
greatest enemy 
of public truth in 
Hollywood 
movies has 
been invisibility. 
84
The United Nations and LGBTQ* 
Rights 
• UN Free and Equal Campaign https://www.unfe.org 
• UN Resolution A/HRC/17/L.9/Rev.1 LGBT Rights 
Endorsed by 94 countries 
~ UN Secretary-General Ban Ki-moon: The time has come 
to act on discrimination and violence against LGBTI 
people [2012]. 
~ UN Special Rapporteur Maina Kiai: “A nation that can 
silence one group can silence all groups” [2014]. 
~ Argentina introduced this Resolution, supported by Brazil, 
Chile, Uruguay, Mexico, and Colombia: Resolved to 
ensure that violence and discrimination on grounds of 
sexual orientation and gender identity remain on the 
85 
HRC's agenda [Human Rights Council, June 24, 2014].
Sources: Freedom to 
Mary; ILGA: Int’l LGBTI 
Assn; CIA World 
Factbook 
86
Death Penalty in 11 States for Being Gay* 
• Brunei 
• Iran 
• Maldives 
• Mauritania 
Less barbarous but still reprehensible anti-homosexuality 
laws exist in 72 other countries. 
* Technically, the death penalty in most of these countries is for homosexual 
“acts.” 
87 
• Nigeria 
• Saudi Arabia 
• Somalia 
• Sudan 
• Tonga 
• Uganda 
• Yemen 
State-sponsored homophobia: A world survey of laws: 
Criminalisation, protection and recognition of same-sex love, 
by Lucas Paoli Itaborahy & Jingshu Zhu, ILGA, May 2013; 
The Curious Case of Countries Where Being Gay Is a Crime, 
by James Kirchick, 2014 www.thedailybeast.com/
Worldwide Use of Homophobic Language 
(12 months 2012-2013) 
faggot – 14 million tweets/year 
no homo – 5 million tweets/year 
so gay – 5 million tweets/year 
Dyke – 2 million tweets/year 
All four terms – 26 million tweets/year 
www.nohomophobes.com 
88 
on Twitter
Faggot 
No Homo 
So Gay 
Dyke 
Screenshot, nohomophobes.com April 24, 2014 89
Marriage Equality Dates 
1. Netherlands 2001 
2. Belgium 2003 
3. Spain 2005 
4. Canada 2005 
5. South Africa 2006 
6. Norway 2009 
7. Sweden 2009 
8. Portugal 2010 
9. Iceland 2010 
10. Argentina 2010 
11. Denmark 2012 
12. Wales and England, 2013 
90
Marriage Equality Dates (2) 
13. Brazil 2013 
14. France 2013 
15. New Zealand 2013 
16. Uruguay 2013 
17. Luxembourg 2014 
• civil unions in many other countries 
• some within-country jurisdictions: 
- U.S. (2003+) but people can still be fired for 
being gay, lesbian, bisexual, or trans* in 33 U.S. states; 
- Mexico (2009+) 
91
Milestones in the Long Struggle for 
Canadian LGBTQ* Human Rights 
1969 – federal decriminalization of same-sex 
relationships 
1977 – Quebec first province to prohibit 
discrimination on the basis of sexual 
orientation 
1982 – Canadian Charter of Rights and Freedoms 
(equality rights – 1985) 
1992 – Canadian military ended anti-gay policy 
1995 – sexual orientation “read into” the Canadian 
Charter by the Supreme Court of Canada as a 
prohibited ground of discrimination 
2003 – Ontario first province to legally recognize 
marriage equality 
92
The Supreme Court of Canada 
Learning about tolerance is … learning that 
other people’s entitlement to respect from 
us does not depend on whether their views 
accord with our view. Children cannot learn 
this unless they are exposed to views that 
differ from those they are taught at home…. 
Tolerance is always age appropriate. 
Chamberlain v. Surrey School 
District No. 36, 2002, par. 66,69 
91
But key challenges lie ahead for 
Canadian LGBTQ* social justice…. 
Canada still does not explicitly prohibit discrimination on 
the basis of Gender Identity & Gender Expression. 
This is an urgent and simple legal remedy. 
Canada provides millions of taxpayer $$ to virulently 
homophobic countries around the world. 
This must change. 
Canada impedes LGBTQ* refugee & asylum seekers. 
This must stop. 
92
95 
Library Associations and 
Intellectual Freedom
Intellectual Freedom Statement 
Canadian Library Association 
All persons in Canada have the fundamental 
right, as embodied in the nation's Bill of Rights 
and the Canadian Charter of Rights and 
Freedoms, to have access to all expressions of 
knowledge, creativity and intellectual activity, and 
to express their thoughts publicly. This right to 
intellectual freedom, under the law, is essential to 
the health and development of Canadian society. 
Libraries have a basic responsibility for the 
development and maintenance of intellectual 
freedom. 96
Intellectual Freedom Statement 
(2) 
Canadian Library Association 
It is the responsibility of libraries to guarantee 
and facilitate access to all expressions of 
knowledge and intellectual activity, including 
those which some elements of society may 
consider to be unconventional, unpopular or 
unacceptable. To this end, libraries shall acquire 
and make available the widest variety of 
materials. 
Both employees and employers in libraries have 
a duty, in addition to their institutional 
responsibilities, to uphold these principles. 
97
Diversity and Inclusion 
Statement 
Canadian Library Association 
The Canadian Library Association believes that a 
diverse and pluralistic society is central to our 
country’s identity. Libraries have a responsibility to 
contribute to a culture that recognizes diversity 
and fosters social inclusion. 
Libraries strive to deliver inclusive service. 
Canada’s libraries recognize and energetically 
affirm the dignity of those they serve, regardless of 
heritage, education, beliefs, race, religion, gender, 
age, sexual orientation, gender identity, physical or 
mental capabilities, or income. 
98
Internet Access Policy 
Canadian Library Association 
CLA believes that the best and most 
reliable filter is a child’s parent or 
guardian.* 
…….. 
The filtering of terminals in children’s 
areas can coexist with full access 
elsewhere in the [public] library and 
preserve a range of choice consistent 
with public library principles. 
99 
Internet service in public 
libraries: A matter of trust, Feb. 2000
Internet Access Toolkit 
Ontario Library Association 
Offering only filtered Internet 
workstations to the public would not 
meet the spirit of the OLA Statement on 
the Rights of the Individual or the 
Charter of Rights and Freedoms. 
OLA Intellectual Freedom Committee's Report 
on Internet Access [1998?] 
100
Freedom to Read Statement 
American Library Association 
We believe rather that what people read is deeply 
important; that ideas can be dangerous; but that the 
suppression of ideas is fatal to a democratic society. 
Freedom itself is a dangerous way of life, but it is 
101 
ours.
Resolution on the Use of Filtering 
The American Library Association 
affirms that the use of filtering software 
abridges the Library Bill of Rights. 
ALA Intellectual Freedom Committee, July 1, 
1997 
Software in Libraries 
American Library Association 
102
American Library Association 
“Why Recent Court Decisions Don’t Change the Rules on Filtering: 
Blocking Access to Protected Speech Can Lead to Litigation and Legal 
Fees,” 
by Theresa Chmara, American Libraries, July/August 2012 
103 
Libraries should continue to be wary of using 
Internet filtering systems that block 
constitutionally protected material for adults or 
minors.... If libraries use filters that block 
constitutionally protected material deemed 
harmful to minors and do not allow adults to 
disable filters, or fail to provide an effective 
unblocking system, those libraries may open 
the door to years of litigation and significant 
legal expenses.
Statement on Intellectual Freedom, Access To 
Information and Censorship 
Chartered Institute of Library & Information Professionals 
CILIP is committed to promoting a society where 
intellectual activity and creativity, freedom of 
expression and debate, and access to information 
are encouraged and nurtured as vital elements 
underpinning individual and community fulfilment 
in all aspects of human life. 
CILIP, 2005 
104
Public Access to and Freedom of Expression in 
Networked Information 
The Council Of Europe 
Cultural institutions providing public access to networked 
information and communication should do so for all, without 
regard to race, nationality, religion, culture, political affiliation, 
physical or learning impairment, gender or sexual orientation. 
Children choosing to use those Public Access Points that are 
provided for whole community use should, as far as possible, 
be able to do so under the same conditions as other users. 
Nevertheless, in order to avoid access to harmful and/or illegal 
content, filtering systems requesting the use of personal age 
codes should be provided at Public Access Points. 
105
Public Access to and Freedom of Expression in 
Networked Information (2) 
The Council Of Europe 
The use by managers of Public Access Points of software 
filtering systems to block access to certain content is an 
unwarranted interference with the individual’s freedom of 
access to information. If filtering and blocking systems are to 
be made available, it should only be as an option that 
individuals can choose and calibrate at their own preferred 
levels. 
The Council Of Europe, 2005 
106
107 
Educational Associations and 
LGBTQ* Policies
Code of Professional Conduct 
Alberta Teachers’ Association* 
The teacher teaches in a manner that respects 
the dignity and rights of all persons without 
prejudice as to race, religious beliefs, colour, 
gender, sexual orientation, gender identity, 
physical characteristics, disability, marital 
status, family status, age, ancestry, place of 
origin, place of residence, socioeconomic 
background or linguistic background. 
108 
First teachers’ association in Canada to include: 
~ sexual orientation 1999 
~ gender identity for students 2003 
~ gender identity for teachers 2004
Sexual Orientation & Gender Identity Policy 
The Board is committed to establishing and maintaining a safe, 
inclusive, equitable, and welcoming learning and teaching 
environment for all members of the school community. This 
includes those students, staff, and families who identify or are 
perceived as lesbian, gay, bisexual, transgender, transsexual, 
two-spirit, queer or questioning their sexual orientation, gender 
identity, or gender expression. 
All members of the school community have the right to learn 
and work in an environment free of discrimination, prejudice, 
and harassment. This right is guaranteed under theCanadian 
Charter of Rights and Freedoms, Alberta Human Rights Act, 
and Alberta School Act. 
109 
Edmonton Public School Board, 2012
110 
Statement by former 
Mayor of Edmonton, 
Alberta
The health of the LGBTQ* 
community is a barometer of 
the entire community. 
109 
City of Edmonton Mayor Stephen Mandel, 
Mayor’s Pride Brunch, a fundraiser for 
Camp fYrefly, June 2007
Resources 
• LGBTQ-Related and General 
Filtering Research and 
Commentary 
• LGBTQ* Resources for Librarians 
and Teachers 
• LGBTQ* General Resources 
• Trans-Identified and Gender 
Nonconforming Resources 
112
LGBTQ-Related & General Filtering 
Research & Commentary 
American Civil Liberties Union. (2012). “Don’t Filter Me!” Web content filtering in 
schools. Final report. https://www.aclu.org/lgbt-rights/dont-filter-me-final-report 
American Civil Liberties Union of Rhode Island. (2013). “Access Denied: How 
Internet Filtering in Schools Harms Public Education.” http:// 
riaclu.org/images/uploads/Access_Denied- 
_How_Internet_Filtering_in_Schools_Harms_Public_Education.pdf 
Ayre, Lori Bowen. (2004). Filtering and filter software. Library Technology 
Reports. American Library Association, v.40(2) (March-April). 
Batch, Kristen R. (2014). Fencing Out Knowledge: Impacts of the Children’s 
Internet Protection Act 10 Years Later, American Library Association, Policy 
Brief No. 5. 
Bertot, John C. et al. (2012). “2011-2012 Public Library Funding and 
Technology Access Survey: Survey Findings and Results.” Information Policy 
& Access Center 
http://ipac.umd.edu/sites/default/files/publications/2012_plftas.pdf 
Chmara, Theresa. (2012). “Why Recent Court Decisions Don’t Change the Rules 
on Filtering: Blocking Access to Protected Speech Can Lead to Litigation and 
Legal Fees,” American Libraries, July/August 
www.americanlibrariesmagazine.org/article/why-recent-court-decisionsdon% 
E2%80%99t-change-rules-filtering 
113
LGBTQ-Related & General Filtering Research 
& Commentary (2) 
Deibert, Ronald, et al., eds. (2008). Access denied: The practice and policy of 
global Internet filtering. MIT Press. 
Heins, M., et al. (2006). Internet filters: A public policy report. Brennan Center for 
Justice. Rev. ed. 
Holt, David Brian. (2011). “LGBTIQ teens – Plugged in and unfiltered: How Internet 
filtering impairs construction of online communities, identity formation, and 
access to health information.” In E. Greenblatt, ed. Serving LGBTIQ library and 
archives users: Essays on outreach, service, collections and access. 
McFarland, 266-77. 
Houghton-Jan, Sarah. (2008). Internet filtering software tests: Barracuda, 
CyberPatrol, FilterGate, and WebSense. San Jose Public Library, Calif. 
http://www.sjpl.org/sites/all/files/userfiles/agen0208_report.pdf 
“LGBTIQ Teens – Plugged in and Unfiltered: How Internet Filtering Impairs 
Construction of Online Communities, Identity Formation, and Access to Health 
Information,” by David Brian Holt. In Ellen Greeblatt, ed. Serving LGBTIQ 
Library and Archives Users: Essays on Outreach, Service, Collections and 
Access, pp. 266-277. American Association of School Librarians. (2012). 
114
LGBTQ-Related & General Filtering Research 
& Commentary (3) 
Neal, Dave. (2014). “Majority of UK web users haven’t turned on ISP’s internet 
porn filters.” The Inquirer July 23, 2014 
www.theinquirer.net/inquirer/news/2356869/majority-of-uk-web-users-havent-turned- 
on-isps-internet-porn-filters 
Patrick, Ed. (2014). “Is web filtering in the UK excessive?” CILIP www.cilip.org.uk 
Project Tomorrow. (2010). “Speak Up National Findings.” 
www.tomorrow.org/speakup/pdfs/SU09UnleashingTheFuture.pdf 
Purcell, Kristen, Alan Heaps, Judy Buchanan, and Linda Friedrich (2013). How 
teachers are using technology at home and in their classrooms. Pew 
Research Center Internet & American Life Project. Available at URL: 
http://pewinternet.org/Reports/2013/Teachers-and-technology 
Rideout, V. (2002). See no evil: How Internet filters affect the search for online 
health information. Kaiser Family Foundation. Available at URL: 
www.kff.org/entmedia/20021210a-index.cfm 
Schrader, Alvin M. (2013). “’Nowhere to Turn, Nowhere to Go’: LIS Services for 
Sexual and Gender (LGBTQ) Minorities.” Presentation to LIS 541: LIS 
Services in Culturally Diverse Society. Edmonton, AB, 12 September 2013. 
Available at URL: http://www.slideshare.net/alvinschrader/library-and-information- 
services-and-issues-for-lgbtq-communities?from_search=38115
LGBTQ-Related & General Filtering Research 
& Commentary (4) 
Schrader, Alvin M. (2013). “Reflections on meaning in library and information 
studies: A personal odyssey through information, sexuality, and gender.” In P. 
Keilty & R. Dean, eds. Feminist and queer information studies reader. Litwin 
Books, 62-97. 
Schrader, Alvin M. (2012). “The digital closet: How internet filters suppress 
access to information by, for, and about sexual and gender minorities,” Lorne 
MacRae Intellectual Freedom Lecture, Alberta Library Conference. 
albertalibraryconference.com/presentations/ALC2012Schrader.pdf 
Schrader, Alvin M. and Kristopher Wells. (2010). “Queering libraries and 
classrooms in the United States and Canada: Strategies to build inclusive 
school and public library collections and services for sexual minority and 
gender variant youth.” In E. Greenblatt, ed. Serving LGBTIQ library and 
archives users: Essays on outreach, , Service, Collections and Access, pp. 
94-112. 
Schrader, Alvin M. (2007). ‘I thought I’d find myself at the library’: LGBTQ 
services and collections in public and school libraries.” PNLA Quarterly 72.1 
(2007): 4-9. pnla.org/quarterly/Fall2007/PNLA_Fall07.pdf 
Schmidt, Eric E., and Jared Cohen. (2014). “The future of Internet freedom.” New 
York Times, Mar. 11. 116
LGBTQ-Related & General Filtering Research 
& Commentary (5) 
School Libraries Count 2012!: National Longitudinal Survey of School Library 
Programs. Supplemental Report on Filtering. American Association of School 
Librarians, Chicago, Ill., 2012 ala.org/aasl/filtering-schools 
Spurlin, Candice and Patrick M. Garry. (2009). “Does Filtering Stop the Flow of 
Valuable Information?: A Case Study of the Children's Internet Protection Act 
(CIPA) in South Dakota.” South Dakota Law Review, Vol. 54, No. 1 
http://ssrn.com/abstract=1368900 
Thornburgh, Dick, and Herbert Lin, eds. (2002). Youth, pornography and the 
Internet. National Academy Press. 
117
LGBTQ* Resources for Librarians and 
Teachers 
• ALA GLBTRT (Gay, Lesbian, Bisexual, and Transgendered 
Round Table) http://ala.org/glbtrt/news 
• Gay/Lesbian/Bisexual Librarians Network owner-GAY-LIBN@ 
usc.edu 
• Gay Librarians group – Facebook 
• State-sponsored homophobia: A world survey of laws: 
Criminalisation, protection and recognition of same-sex love, by 
Lucas Paoli Itaborahy an Jingshu Zhu, International Lesbian and 
Gay Association, May 2013 
• The Curious Case of Countries Where Being Gay Is a Crime, by 
James Kirchick, Jan. 2, 2014 www.thedailybeast.com 
• “Lesbian, Gay, Bisexual, and Transgender Information Needs,” 
by Patrick Keilty. In: Encyclopedia of Library and Information 
Sciences, 3rd ed., 2009 
• “Lindy Reads and Reviews” http://lindypratch.blogspot.com 
• Out Behind the Desk: Workplace Issues for LGBTQ Librarians, 
ed. Tracy Nectoux. Litwin Books, 2011 
118
LGBTQ* Resources for Librarians and 
• “Out in the Library: Materials, Displays and Services for the Gay, 
Lesbian, Bisexual, and Transgender Community” http://bit.ly/1nYyJtx 
• Queers Online: LGBT Digital Practices in Libraries, Archives, and 
Museums, ed. Rachel Wexelbaum. Litwin Books (forthcoming) 
• Rainbow Family Collections: Selecting and Using Children's Books with 
Lesbian, Gay, Bisexual, Transgender, and Queer Content, by Jamie 
Campbell Naidoo, 2012. 
• “Reaching Out: Library Services for Lesbian, Gay, Bisexual, 
Transgender, and Questioning Youth.” Film/DVD by Lynne Barnes, 2004 
(16 mins) lynneword@hotmail.com 
• “Resources for Building a High School Library Program that Meets the 
Needs of Gay, Lesbian, Bisexual, Transgendered, or Questioning 
Students: Part I,” by Cynthia Peterson, 2010 
http://cjpeterso.edublogs.org/2010/12/20glbtqresources1/ 
119 
Teachers (2)
LGBTQ* Resources for Librarians and 
• Serving Lesbian, Gay, Bisexual, Transgender, and Questioning Teens: 
A How-To-Do-It Manual for Librarians, by Hillias J. Martin, Jr. & James 
R. Murdock. Neal-Schuman, 2007. 
• Serving LGBTIQ Library and Archives Users: Essays on Outreach, 
Service, Collections and Access, ed. Ellen Greenblatt, McFarland, 
2010 
• Sexual Orientation and Gender Identity: Recommended Fiction and 
Nonfiction Resources for K-12 Schools. Edmonton Public Schools and 
Edmonton Public Library http://bit.ly/1aTo5Pg 
120 
Teachers (3)
General LGBTQ* Resources 
• "A Little Gay History: Desire and Diversity Across the World, 
ed. R.B. Parkinson. Columbia University Press, 2013 
• The Advocate http://www.advocate.com/ 
• APIRG Library http://www.apirg.org 
• Alberta GSA Network – Facebook page 
• Alberta Teachers’ Association 
– Sexual Orientation and Gender Variance 
http://bit.ly/1jJRexj 
– PRISM Project http://bit.ly/1lLfkft 
– Gay-Straight Student Alliances in Alberta Schools: A 
Guide for Teachers, by Kristopher Wells. 2005 
http://bit.ly/1lkzL37 
• Camp fYrefly www.fyrefly.ualberta.ca 
• Canadian Lesbian and Gay Archives http://www.clga.ca/ 
• The Canadian War on Queers: National Security as Sexual 
Regulation, by Gary Kinsman & Patrizia Gentile. UBC Press, 
2010 
121
• “Coming Out in the Workplace.” Angus Reid Public Opinion 
and the Canadian Gay and Lesbian Chamber of Commerce, 
Career Connections, Fall 2012: 18-23 http://bit.ly/1lLfJyv 
• Daily Xtra Canada’s Gay and Lesbian News 
• Discriminatory laws and practices and acts of violence 
individuals based on their sexual orientation and gender 
United Nations Human Rights Council, Nov. 17, 2011 
• Egale Canada www.egale.ca 
• Gay and Lesbian Alliance Against Defamation (GLAAD) 
http://www.glaad.org/ 
• Gay and Lesbian Review 
• Gay Canada gaycanada.com 
• Gay, Lesbian and Straight Education Network (GLSEN ) 
122 
General LGBTQ* Resources (2)
• Gay-Straight Students Alliance (GSA) Network 
www.ismss.ualberta.ca/students 
• How to Close the LGBT Health Disparities Gap, by Jeff Krehely, 
Center for American Progress, 2009 http://bit.ly/1m6QBxP 
• HuffPost LGBT www.huffingtonpost.com/news/lgbt 
• Human Rights Campaign http://www.hrc.org/ 
• Institute for Sexual Minority Studies and Services, University of 
Alberta www.ismss.ualberta.ca 
– Inside/OUT Speakers’ Series 
http://ismss.ualberta.ca/speakers.htm 
– No Homophobes Project http://nohomophobes.com 
– OUTreach www.ualberta.ca/~outreach 
123 
General LGBTQ* Resources (3)
• International Day Against Homophobia and Transphobia 
http://dayagainsthomophobia.org 
• International Gay, Bisexual, Trans and Intersex Association 
http://ilga.org 
• International Human Rights Commission https://iglhrc.org/ 
• It Gets Better http://www.itgetsbetter.org/ 
• Lambda Literary Foundation http://www.lambdaliterary.org 
• LGBTQ Interest Group, BCLA (British Columbia Library 
Association) lgbtq-list@lists.bclibrary.ca 
• NativeOut http://nativeout.com/ 
• Outlooks Magazine www.outlooks.ca 
• PBS: Two-Spirits http://www.pbs.org/independentlens/two-spirits/ 
124 
General LGBTQ* Resources (4)
• Perceptions Newsmagazine (not online) 
• PFLAG Canada (Parents and Friends of Lesbians and Gays) 
http://www.pflagcanada.ca/ 
• Pink Blood: Homophobic Violence in Canada. Douglas Victor Janoff. 
University of Toronto Press, 2005 
• Pink Shirt Day http://pinkshirtday.ca 
• Pride at Work Canada http://prideatwork.ca 
• Pride Centre of Edmonton www.pridecentreoredmonton.org 
• Pride Week @ University of Alberta (featured on Outlook TV) 
http://bit.ly/1nyWYvd 
• Rainbow Refugee Committee www.rainbowrefugee.ca 
• Safe and Caring Schools for Two Spirit Youth: A Guide for Teachers 
and Students. Society for Safe and Caring Schools and 
Communities, 2011 
125 
General LGBTQ* Resources (5)
• Saskatchewan Resources for Sexual Diversity, U of 
Saskatchewan http://library2.usask.ca/srsd/ 
• Sexual Orientation and Gender Identity. Edmonton Public 
Schools 
www.epsb.ca/ourdistrict/topics/sexualorientationandgenderidentit 
y/ 
• Stonewall National Museum and Archives 
http://stonewallnationalmuseum.org 
• The Trevor Project http://thetrevorproject.org 
• Two Spirit Circle of Edmonton Society – Facebook page 
• 2-Spirited People of the First Nations www.2spirits.com 
• University of Alberta Libraries – LGBTQ webpage (English 
Language and Literature subject guide) 
http://guides.library.ualberta.ca/content.php?pid=95998&sid=774 
244 
• Xtra! Canada’s Gay and Lesbian News http://dailyxtra.com/ 
• “You Can Play” Project http://youcanplayproject.org 
• Youth Line http://youthline.ca 
126 
General LGBTQ* Resources (6)
• AlbertaTrans www.albertatrans.org 
• Canadian Professional Association for Transgender Health 
www.cpath.ca 
• Forge Forward http://forge-forward.org/ 
• GenderSpectrum https://www.genderspectrum.org/ 
• International Transgender Day of Remembrance 
http://www.transgenderdor.org/ 
• Living a Transgender Childhood 
http://www.youtube.com/watch?v=epDPui27QZQ 
• National Center for Transgender Equity (US) 
http://transequality.org/ 
• TransAdvocate http://www.transadvocate.com/ 
• Trans Alliance Society http://www.transalliancesociety.org/ 
127 
Trans-Identified & Gender- 
Nonconforming Resources
• Trans Equality Society of Alberta http://tesaonline.org 
• Transgender Archives http://transgenderarchives.uvic.ca/ 
• Transgender Canada www.transgendercanada.com 
• The Transgender Project http://trans.ichannel.ca/ 
• Transgender Visibility: A Guide to Being You 
http://www.hrc.org/files/assets/resources/transgender_visibility_g 
uide_042013.pdf 
• TransKids Purple Rainbow 
http://www.transkidspurplerainbow.org/ 
• TransYouth Family Allies http://www.imatyfa.org/ 
• “TransGeneration.” Documentary, DVD, 2006 
http://www.youtube.com/watch?v=SyGLd4VKEe4 
• World Professional Association for Transgender Health 
www.wpath.ca 
128 
Trans-Identified & Gender- 
Nonconforming Resources (2)
• Gender Failure. Rae Spoon and Ivan E. Coyote. Arsenal Pulp 
Press, 2014. 
• Gender Outlaws: The Next Generation. Kate Bornstein and Bear 
Bergman. 2010. 
• Nobody Passes: Rejecting the Rules of Gender and Conformity. 
Matt Sycamore. 2006. 
• Some Assembly Required: The Not-So-Secret Life of a 
Transgender Teen. Arin Andrews. 2014 
• Trans Bodies, Trans Selves: A Resource for the Transgender 
Transgender Community. Laura Erickson-Schroth. 2014. 
129 
Trans-Identified & Gender- 
Nonconforming Resources (Print)
• Transgender 101: A Simple Guide to a Complex Issue. Nicholas 
Teich. 2011 
• Transgender Child: A Handbook for Families and Professionals. 
Stephanie Brill & Rachel Pepper. 2008. 
• Transgender Explained for Those Who Are Not. Joan Herman. 
2009. 
• The Transgender Phenomenon. Richard Ekins & Dave King. 
2006. 
130 
Trans-Identified & Gender- 
Nonconforming Resources (Print 2)
WITH THANKS! 
~ To my colleagues who guided me to useful 
research and who patiently reviewed earlier 
drafts – Sandra Anderson, Michael Brundin, 
Bev Clarke ‘and the boys’, Frank Testin, and 
another who must, sadly, remain anonymous. 
~ To conference and event organizers who 
invited me to present this research in earlier 
stages of development, Mount Royal 
University Library (Calgary), the Alberta 
Library Conference, the Ontario Library 
Association Super Conference, and the 
Information Ethics Round Table (Edmonton). 
~ And to my life partner and best friend Tony 
131

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The digital closet 2014 - slideshare - aug 20

  • 1. The Digital Closet: Discriminatory Filtering and LGBTQ* Information on the Internet Ethical Issues for Teachers, Librarians, & Parents Alvin M. Schrader, PhD Adjunct Professor, iSMSS [Institute for Sexual Minority Studies & Services], and Professor Emeritus, University of Alberta alvin.schrader@ualberta.ca www.ualberta.ca/~aschrade August 2014
  • 2. This version has been updated with findings from several studies, including a 2014 ALA report, and news accounts of U.K. filtering Revised from original Slideshare upload entitled “The Digital Closet & Global Access to LGBTQ* Information: Ethical & Empirical Considerations for Schools, Libraries, & Parents” (July 14, 2014) Based on a presentation to the 2014 Information Ethics Round Table held at the University of Alberta on April 26, 2014
  • 3.  Internet filtering ~ Internet content filters ~ LGBTQ* targeting by filters ~ viewpoint discrimination ~ filtering as censorship of websites and social media ~ LGBTQ* and other lawsuits in the U.S. ~ limitations of Internet filters  LGBTQ* – the rainbow community  LGBTQ* rights in the world  Library associations and Intellectual Freedom  Educational associations and LGBTQ* policies Outline 3
  • 4. Introduction Global information rights and social responsibility are essential foundations for universal human rights in 21st century digital environments. 4
  • 5. 5 Discriminatory practices perpetrated by Internet content filters prevent access to information about LGBTQ* minorities. Internet filters silence LGBTQ* voices, render them invisible, and perpetuate homophobia, biphobia, and transphobia.
  • 6. What are Internet Content Filters? • A rudimentary form of artificial intelligence – software programs constructed by commercial vendors with unknown credentials and hidden agendas. • Designed to censor digital content considered “objectionable,” by targeting keywords, phrases, URLs, and subject blocking categories – determined by computer algorithms. • Other blocking methods are bandwidth consumption, protocols, file types such as .mp3, image files such as .jpg, dynamic categorization, and whitelists – often combined with security and firewall features. • Most filters block entire webpages and websites. 6
  • 7. What are Internet Content Filters? (2) • Many libraries do not operate filters directly but are subject to state library, library consortium, or local or provincial/territorial/ state government systems of which they are a part. • Digitally literate users, especially young people, use proxies and other tools to circumvent filters. • Filters are black boxes resistant to transparency and public accountability. • Keyword lists, subject blocking categories, and other methods are individually selected and constructed by each vendor and are therefore highly idiosyncratic. 7
  • 8. Why and How are Internet Filters Used? • Filters in schools and libraries (and at home) create false security and complacency among government officials, school and library administrators, teachers, librarians, and parents. • Government funding for Internet access in libraries and schools in the U.S. requires – or is believed to require – that filtering software be used. • IT administrators and school and library decision-makers typically set filters to the most restrictive levels. • Unblocking websites requires human intervention and usually requires justification to the IT administrator – a very intimidating prospect not only 8 for staff in schools and libraries but also for students and library users.
  • 9. Flaws of Internet Content Filters • Filters are driven by extreme secrecy. • Blocking decisions and blocking content categories by vendors and programmers are value-laden, agenda-driven, idiosyncratic, non-standard, and secret. • Filters both overblock (false positives) and underblock (false negatives) at unacceptable rates, because cultural and linguistic dynamics transcend, and are always beyond the reach of, algorithmic functionality. • Filters are perpetually imperfect for both technological and cultural-linguistic considerations. 9
  • 10. Flaws of Internet Content Filters (2) • No mass-imposed, one-size-fits-all filter will satisfy even the dominant elite because consensus is a fiction. • Mass-imposed filters privilege a narrow range of voices and render minority viewpoints invisible. • Filters impede ~ student and adult learning, freedom of inquiry, and the right to read; ~ violate the right of students and adults to access constitutionally protected information; and, ~ curtail student and adult development of critical skills for understanding and negotiating the digital world. 10
  • 11. Reasons to Oppose Internet Filtering • Outsourcing value systems that undergird democracy and human rights to anonymous third-parties is a poor model for ~ digital curricula and education; ~ individual student responsibility; ~ freedom of expression and the right to receive expressive communications; ~ social justice; and, ~ democratic citizenship. • The Internet is the critical source of information for young people in the 21st century, particularly LGBTQ* adolescents and allies. • Young people in poverty and those living in rural areas are the most vulnerable, so having access to the 11 Internet solely through filters is dangerous to their
  • 12. LGBTQ* Communities and Filters • Filters engage in viewpoint discrimination. • Filers censor LGBTQ* information and websites. • Filters silence LGBTQ* minorities and make them digitally invisible. • Average coming-out age is 15, but of first self-awareness is 10, and the key factor is Internet access to information. 12
  • 13. LGBTQ* Communities and Filters (2) • By denying access to LGBTQ* information, filters… ~ harm LGBTQ* and questioning young people; ~ impede adolescent identity formation and reinforce LGBTQ* negative self-concepts; ~ sustain and augment marginalization, stigmatization, discrimination, scapegoating, gay bashing, bullying and cyberbullying; ~ increase sexual health risks for gender and sexual minorities; ~ intensify “othering” (marginalizing) and compound addiction, depression, suicidality, and other mental health issues; ~ exacerbate the digital divide especially in rural and poor communities; ~ stifle public understanding and acceptance; ~ perpetuate invisibility and ignorance; and, 13 ~ obstruct and impede LGBTQ* growth into resiliency.
  • 14. What is Resiliency? 14 • Resiliency is the ability to adapt to and bounce back from life’s changes, adversities, and setbacks. • When we are resilient, we are able to harness our inner resources to keep going forward. • Resiliency and mental health are intertwined.
  • 15. What is Viewpoint Discrimination? • Restricting constitutionally protected speech 15 (discourse, text, images, all forms of human communication) based on the ideas and views expressed in that speech. • Overblocking errors in filtering functionality result in viewpoint discrimination.
  • 16. Overblocking errors in filtering functionality result in viewpoint discrimination alt.sexy.bald.captain breast couple Super Bowl XXXI groin injury The Beaver [magazine] VictimsofPornography. org DirtyPicturesBand.com American Urological Assn TheSmokingGun.com online nursing exam Lesbian.org Implantinfo.com PFLAG SexHelp.com prescription drugs Hustler entry in Wikipedia WW II history website Moby Dick Dick Archie R. Dykes Medical Library 16
  • 17. Netsweeper, a Canadian filter, initially classified the website of Little Sisters Book and Art Emporium, an LGBTQ* bookstore, as pornography. [Classification was changed in 2008 after being challenged] CyberSitter: “We filter anything that has to do with sex. Sexual orientation is about sex by virtue of the fact that it has sex in the name.” 17 Other examples of viewpoint discrimination
  • 18. Content Blocking Categories Anti-Gay Filtering Practices Blocking categories constructed by various filters that deliberately hide LGBTQ* websites • Education.lifestyles • Lifestyle • Lifestyle and culture • Sex education • Sex education/sexuality • Sexuality • Sexual materials 18
  • 19. Content Blocking Categories (2) Anti-Gay Filtering Practices Blocking categories constructed by various filters that explicitly name LGBTQ* websites • Gay/Lesbian Topics • Gay or Lesbian or Bisexual Interest • Homosexuality • LGBT 19
  • 20. Example: Blue Coat Scope note on Blue Coat filter’s LGBT content blocking category states: “Websites that provide reference materials, news, legal information, anti-bullying and suicide prevention information, and other resources for LGBT people or that relate to LGBT civil rights…. [They] do not contain sexually explicit content and are generally suitable for viewing by all age groups.” 20
  • 21. This is what Blue Coat actually does… Blocks: • The Advocate Magazine • good.as.you.org • bilerico.com • pamshouseblend.com • glsen.org • towelroad.com • GLAAD • AMERICAblog Gay • Human Rights Campaign • joshseefried.com Allows: • American Family Assn • National Org for Marriage • Family Research Council • Glenn Beck • Ann Coulter • Rush Limbaugh • Red State • Breitbart This filter is used by many U.S. schools 21 and the U.S. Pentagon
  • 22. Filtering as Censorship – 2002 Kaiser Study A 2002 study tested how much impact 7 filters had on access to teen health information 22 • Symantec • SmartFilte r • Websense • AOL Parental Controls • BESS N2H2 • CyberPatrol • 8e6 See no evil: How Internet filters affect the search for online health information. Kaiser Family Foundation, 2002 www.kff.org/entmedia/20021210a-index.cfm
  • 23. Teen information websites about Gay Health were subjected to the most severe levels of censorship (60%), followed by sites about Condoms (55%) and Safe Sex (50%). See no evil: How Internet filters affect the search for online health information. Kaiser Family Foundation, 2002 www.kff.org/entmedia/20021210a-index.cfm 23 Many other topics of critical importance to teens, of all identities, were also censored.
  • 24. Teen health information blocked by the 7 filters Health Sites Blocked by Filters: http://www.kff.org/entmedia/upload/Chart-Pack.pdf (Chart 3, Kaiser Family Foundation, 2002) http://www.kff.org/entmedia/upload/Chart-Pack.pdf 24
  • 25. The 7 filters blocked access to these specific health information websites for teens… www.femalehealth.com [female condom website] www.gayhealth.com www.goaskalice.columbia.edu/ www.hivchannel.com/prevention/safesex/ www.teenwire.com [Planned Parenthood teen website] www.youngwomenshealth.org/spherpes 25 See no evil: How Internet filters affect the search for online health information. Kaiser Family Foundation, 2002 www.kff.org/entmedia/20021210a-index.cfm
  • 26. Filtering as Censorship – 2009 South Dakota Public Libraries Study 26 50% of libraries had been asked by patrons to unblock filters Patrons’ reasons varied – hotmail, dating services, drug research for prescriptions, school project research “Does Filtering Stop the Flow of Valuable Information?: A Case Study of the Children's Internet Protection Act (CIPA) in South Dakota,” by Candice Spurlin and Patrick M. Garry, Patrick. South Dakota Law Review, 2009
  • 27. Filtering as Censorship – 2011 ACLU campaign Don’t Filter Me! The American Civil Liberties Union launched a campaign to test access through school computers to 8 well-known websites ~ 5 gay-affirmative sites ~ 3 anti-gay (“pray-away-the-gay”) sites Don’t Filter Me! American Civil Liberties Union, 2011 https://www.aclu.org/lgbt-rights/dont-filter-me-final- repo2r7t
  • 28. • Day of Silence • It Gets Better Project • The Trevor Project • GSA Network • Gay, Lesbian, Straight Education -N--e-t-w--ork • National Association for Research and Therapy of Homosexuality • People Can Change • Parents and Friends of Ex-Gays and Gays 28 Websites tested for Don’t Filter Me! Don’t Filter Me! American Civil Liberties Union, 2011 https://www.aclu.org/lgbt-rights/dont-filter-me-final- report
  • 29. Findings by Don’t Filter Me! 29 ~ Filters blocked the pro-LGBTQ* websites ~ Filters allowed the anti-LGBTQ* websites Don’t Filter Me! American Civil Liberties Union, 2011 https://www.aclu.org/lgbt-rights/dont-filter-me-final-report
  • 30. Findings by Don’t Filter Me! (2) These filters were found to engage in LGBTQ* viewpoint discrimination • Blue Coat Systems • Fortiguard • Lightspeed Systems 30 • M86 Solutions • URL Blacklist • Websense Don’t Filter Me! American Civil Liberties Union, 2011 https://www.aclu.org/lgbt-rights/dont-filter-me-final-report
  • 31. Filtering as Censorship – 2012 AASL Study A 2012 study found that 94% of U.S. schools use a filter to censor “objectionable” online content. Over half of U.S. schools said that filters: ~ impede student research ~ discount the social aspects of learning ~ go beyond U.S. CIPA (Children’s Internet Protection Act) requirements 31
  • 32. U.S. schools use filters to block various social networking media ~ social networking sites- 88% ~ im/online chatting - 74% ~ online gaming - 69% ~ video services - 66% School Libraries Count 2012! Supplemental Report on Filtering, American Association of School Librarians, 2012 ala.org/aasl/filtering-schools 32
  • 33. Filtering as Censorship – 2012 U.S. National Technology Access Survey 33 Public libraries not applying for federal E-rate discounts to avoid compliance with legally required CIPA filtering: Urban - 44% (61 “2011-2012 Public Library Funding and Technology Access Survey: Survey Findings and Results,” by John C. Bertot et al., Information Policy & Access Center, June 19, 2012 libraries) Suburban - 30% (350 libraries) Rural - 28% (532 libraries) Overall - 29% (944 libraries)
  • 34. Filtering as Censorship – 2013 PEW Study A study of U.S. middle and high school teachers found that 97% of schools employ: Internet filters, and Cell phone use policies, and Acceptable Use Policies (AUPs) How teachers are using technology at home and in their classrooms. Pew Research Center Internet & American Life Project, 2013 http://pewinternet.org/Reports/2013/Teachers-and-technology 34
  • 35. 1/3 of all surveyed teachers say filters have a major negative impact, but the % varies depending on who and where they teach: ~ lowest income students . . . . . . . . . . . . 49% ~ students in large metro areas & cities . 37% ~ students in small towns . . . . . . . . . . . . 28% ~ highest income students . . . . . . . . . . . . 24% How teachers are using technology at home and in their classrooms. Pew Research Center Internet & American Life Project, 2013 http://pewinternet.org/Reports/2013/Teachers-and-technology 35
  • 36. Filtering as Censorship – 2010 & 2013 Surveys by Project Tomorrow 36 Belief that their access to the Internet and websites is inhibited by filters and firewalls: 45% - teachers, 2010 36% - teachers, 2013 48% - students grades 6-8, 2013 58% - students grades 9-12, 2013 Project Tomorrow, “Speak Up National Findings,” May 2010 www.tomorrow.org/speakup/pdfs/SU09UnleashingTheFuture.pdf Presentation at the National Symposium, American Library Association and Google, Inc., Washington, DC, July 29-30, 2013. In: Fencing Out Knowledge: Impacts of the Children’s Internet Protection Act 10 Years Later, by Kristen R Batch, American Library Association, June 2014
  • 37. Filtering as Censorship – 2013 Rhode Island Schools Study Rhode Island schools block 89 categories of digital “Social Opinion” category – blocks websites of the American Civil Liberties Union, People for the Ethical Treatment of Animals, the National Organization for Marriage, and Planned Parenthood, and other content deemed “controversial, inappropriate, or time-wasting” “Obscene/Tasteless” category – blocks “explicit graphical or text depictions of such things as mutilation, murder, bodily functions, horror, death, rude behavior, executions, violence, and obscenities” 37 content, for example: American Civil Liberties Union of Rhode Island, “Access Denied: How Internet Filtering in Schools Harms Public Education,” February 2013 http:// riaclu.org/images/uploads/Access_Denied- _How_Internet_Filtering_in_Schools_Harms_Public_Education.pdf
  • 38. Filtering as Censorship – 2014 ALA Study of Schools and Public Libraries ~ Filtering is not the answer. Instead, educate students on responsible use, and reframe AUPs as Responsible Use Policies. ~ Widespread overreaction, fear, and myth have triggered misunderstanding and imprudent “over-implementation” of filtering in schools and libraries, resulting in unconstitutional Internet censorship far beyond the 3 narrowly defined categories of visual images prohibited by CIPA in 2000 – namely, visual depictions deemed obscene, child pornography, and harmful to minors. ~ Federal law does not mandate blocking controversial ideas, political viewpoints, or digital platforms. Fencing Out Knowledge: Impacts of the Children’s Internet Protection 38 Act 10 Years Later, by Kristen R Batch, American Library Association, June 2014
  • 39. ~ Federal Communications Commission (FCC) enforcement of CIPA makes it a civil, not a criminal, matter, requiring schools and libraries merely to file a certification of compliance, and no school or library has ever been found out of compliance since 2001. ~ Filtering negatively impacts those who can benefit most from school and public library access – the 60 million Americans in rural and low-income communities who are without access to either a home broadband connection or a smartphone. ~ Filtering creates two classes of students – an advantaged higher-income class with unfiltered home access, and a disadvantaged lower-income class with only filtered school and library access. ~ Filtering provokes not only negative educational consequences Fencing Out Knowledge: but negative Impacts of social the Children’s and ethical Internet consequences Protection Act 10 Years Later, by Kristen R Batch, American Library 39 as well. Association, June 2014
  • 40. ~ As solutions to hacking, copyright, cyberbullying, and value issues, schools and libraries are illegally blocking Internet content and legitimate educational resources as well as social media, social networking, interactive, user-generated, and collaborative tools, platforms, and websites. ~ Filtering restricts learning opportunities to prepare students to be responsible users, consumers, and producers of online content and resources. ~ Filtering compromises school and library goals of digital citizenship, digital inclusion, digital literacy and media skills, and digital ethics and online social behaviour – goals vital for future opportunity, post-secondary success, and career readiness, as well as for full democratic and economic participation in cyber society. 40 Fencing Out Knowledge: Impacts of the Children’s Internet Protection Act 10 Years Later, by Kristen R Batch, American Library Association, June 2014
  • 41. ~ Filters are black boxes lacking transparency and accountability. ~ Filtering places decision about what content will be censored in the hands of third-party vendors, not librarians, who have marginal control over filtered content. ~ Filtering poses fundamental challenges to intellectual freedom, violates basic principles of librarianship and librarians’ core professional values, and is incompatible with the democratic right to receive information. ~ Blocking categories constructed by vendors reflect target markets and the specific values and agendas of individuals, groups, or even countries – not librarians’ professional values, principles, and standards of classification, collection development, and freedom of access. 41 Fencing Out Knowledge: Impacts of the Children’s Internet Protection Act 10 Years Later, by Kristen R Batch, American Library Association, June 2014
  • 42. ~ Key responsibility for implementing school and library filtering rests with technology directors, whose individual attitudes affect the application of content filtering as much or more than written policies, and whose influence has been overlooked and seldom examined. ~ Expert findings about filtering from congressionally mandated studies are being ignored. ~ Few studies measuring filtering performance have been conducted since 2008. ~ This is a critical time to recognize the unequal and uneven impact of CIPA and filtering practices. 42 Fencing Out Knowledge: Impacts of the Children’s Internet Protection Act 10 Years Later, by Kristen R Batch, American Library Association, June 2014
  • 43. The British government ordered the big 4 ISPs to impose opt-out filtering (not opt-in) on all U.K. customers Blocked websites include: London Friend [LGBT charity] Stonewall [gay rights charity] LGBT* [group in Liberal Democrat party] Glasgay! [arts festival in Glasgow] DIVA [lesbian magazine] ~ gay and lesbian “lifestyle” websites are censored in “Sex Education” or “Lifestyles” blocking categories 43
  • 44. In the U.K. at the present time: ~ as of mid-2014 few ISP customers are opting for filtering - Virgin Media 4% - BT 5% - Sky 8% - Talktalk 36% ~ 2014 campaign launched by UK Open Rights Group “against blunt, ham-fisted Internet filter systems that cause more harm than they solve” - Dave Neal, “Majority of UK web users haven’t turned on ISP’s internet porn filters,” The Inquirer, July 23, 44
  • 45. In the U.K. at the present time (2): ~ 20% of websites checked are blocked by one or more ISPs, such as Guido Fawkes [political blog], www.sherights.com [feminist blog], and a small car dealing business ~ technology does not allow website owners to determine whether their sites are blocked ~ informed choice is undermined; raising awareness and empowering people is hindered; parents’ opportunity to teach children about proper Internet use is denied ~ transparency is critical ~ open debate is essential 45
  • 46. Viewpoint Discrimination – LGBTQ* Lawsuits in the U.S. 46 ~ Out of court settlements in 2 lawsuits against Tennessee school districts – allowed access to constitutionally protected gay educational websites, and the filter, used by more than 100 Tennessee school districts, adjusted accordingly 1 1. American Civil Liberties Union, “Franks v. Metropolitan Board of Public Education—Case Profile,” August 13, 2009 https://www..aclu.org/lgbt-rights-hiv-aids/franks-v-metropolitcan-board- of-eduation-case-profile
  • 47. Viewpoint Discrimination – LGBTQ* Lawsuits in the U.S. (2) 47 ~ Court decision in lawsuit against Camdenton (Missouri) school district – guilty of “unconstitutional viewpoint discrimination that violated the students’ First Amendment rights” and ordered to pay $125,000 in legal fees and costs, for blocking LGBT affirmative websites under “Sexuality” category while permitting access to anti-gay websites 2 2. American Civil Liberties Union, “PFLAG v. Camdenton R-III School District,” April 6 2012 www.aclu.org/lgbt-rights/pflag-v-camdenton-r-iii- school -district; PFLAG v. Camdenton R-III School Dist. C.D. Mo., January 15, 2012.
  • 48. Viewpoint Discrimination – Other Lawsuits in the U.S. ~ Court decision in lawsuit against North Central Regional Library District (Missouri) school district – upheld filtering policy as constitutional under one particular set of facts in one library system, but the library had modified its Internet filter and amended its filtering policy in the meantime 3 3. Bradburn et al. v. North Central Regional Library District, launched in 2006 with court ruling on April 10, 2012. Cited in “Why Recent Court Decisions Don’t Change the Rules on Filtering: Blocking Access to Protected Speech Can Lead to Litigation and Legal Fees,” by Theresa Chmara, American Libraries, July/August 2012 www.americanlibrariesmagazine.org/article/why-recent-court-decisionsdon% E2%80%99t-change-rules-filtering 48
  • 49. Viewpoint Discrimination – Other Lawsuits in the U.S. (2) ~ Court consent order against Salem (Missouri) Public Library – prohibited from blocking religious 49 content and alternative viewpoints under “Occult,” “Criminal Skills,” or any other filtering category 4 4. Hunter v. Salem Public Library Board of Trustees, 4:12-cv-00004- ERW, United States District Court, Eastern District of Missouri Eastern Division, March 5, 2013.
  • 50. Limitations of Internet Content Filters - SizeT aenchdn gorloowgticha ol fC tohnes Iindteerranteiot ns – new websites come onstream by the second, old websites morph - New media services, new technologies – filters can not keep up with the rapid evolution of Internet tools and platforms, e.g., video gaming, texting (1993), blogging (1994, 1999), Craigslist (1996), Google (1998), Myspace (2003), LinkedIn (2003), Facebook (2004), wikis (2004), YouTube (2005), Reddit (2005), Twitter (2006), Tumblr (2007), Dropbox (2007), Manhunt (2008), Grindr (2009), Instagram (2010), etc. 50
  • 51. Limitations of Internet Content Filters Technological Considerations (2) - Primarily text-based – reliant on exact-match software algorithms; image detection by many filters is still text-based – “technical limitations continue to preclude accurate identification of obscene images” - Fencing Out Knowledge: Impacts of the Children’s Internet Protection Act 10 Years Later, 2014 51
  • 52. Limitations of Internet Content Filters Cultural-Linguistic Considerations - Ambiguous terms and imprecise categories – nuances, synonyms, homonyms, homographs, metaphors, similes, double entendres, twists of phrase, puns, euphemisms, coded terms, initialisms, acronyms, appropriated meanings 52
  • 53. 53 Examples of ambiguous terms and imprecise categories
  • 54. In 1991, Toronto Mayor June Rowlands refused to allow this group to perform at City Hall on the basis of their name alone 54
  • 55. Limitations of Internet Content Filters Cultural-Linguistic Considerations (2) - Evolution of terms/subjects - Variable perceptions of offensiveness – profanity, blasphemy, heresy, sedition, terrorism, indecency, obscenity 55
  • 56. 56
  • 57. Limitations of Internet Content Filters Cultural-Linguistic Considerations (3) - Variable interpretations of legal terms – obscenity, pornography, “harmful to minors” laws (U.S.), age of consent laws, community standards - Variable perceptions of age-appropriateness – rigid conformity of one-size- fits-all treating older students the same as younger ones, failure to recognize enormous variation in adolescent development and ignoring the vast diversity of student needs, differing ages of majority, differing ages of consent 57
  • 58. 58
  • 59. Limitations of Internet Content Filters Cultural-Linguistic Considerations (4) - Variable region-specific and culture-specific value-laden terms – more cultures than countries, values, beliefs, norms, traditions 59
  • 60. ~ in the U.S.… Unshelved, July 18, 2009 60
  • 61. Limitations of Internet Content Filters Cultural-Linguistic Considerations (5) - websites in languages other than English – and foreign language words adopted into another language - Circumvention technology – proxy servers, “over the wall” software in China - “Teenspeak” 61
  • 62. 62
  • 63. General Concerns about Filtering ~ Foreign (mostly U.S.) English-language commercial computer programs – block lists treated as trade secrets, pervasive ideological bias, conservative religious value systems ~ Reliance on exact-match character recognition – underblocking (false negatives) and overblocking (false positives), reductive, decontextualized, disregarding multiple layers of meaning 63
  • 64. 64 Context is everything!
  • 65. General Concerns about Filtering (2) ~ Violation of constitutionally protected digital expression and access ~ Belief in the power to control attitudes and behaviour by prohibiting words and ideas ~ Promotes uniform world view – no knowledge of choices, no awareness of the world’s rich diversity, viewpoint discrimination hinders empathy, understanding, and respect ~ Lack of accountability and due diligence in product testing 65
  • 66. United Nations and Internet Freedom ~ UN Human Rights Council Resolution L13 – The Promotion, Protection and Enjoyment of Human Rights on the Internet, 2012 http://geneva.usmission.gov/2012/07/05/internet-resolution ~ UN Human Rights Council Resolution A/HRC/26/L.24 on The Promotion, Protection and Enjoyment of Human Rights on the Internet, 2014 Endorsed by 82 countries “The same rights that people have offline must also be protected online, in particular freedom of expression,” in accordance with the Universal Declaration of Human Rights and other international human rights treaties. “The fundamental importance of open, critical and even controversial expression on the Internet is a universal value that applies in all societies.” 66
  • 67. No large-scale testing or even public awareness programs have been 67 initiated in Canada or, to my knowledge, in any other democracy. Instead, many institutions and some governments recklessly and deviously impose filters on Internet users without due diligence and rigorous product evaluation.
  • 68. Schools and libraries have legally enforceable AUPs, which specifically identify prohibited types of online conduct and content, so why filter? IT users in schools and libraries must legally accept the terms of institutional AUPs, as well of-age terms for adult and other websites, so why filter? 68
  • 69. Schools and libraries, as well as all other public institutions, have an ethical obligation to follow public accountability and full disclosure principles. If public institutions (and governments) use a filter, their main pages should notify Internet users of… 69 ~ filter name ~ blocking level ~ blocked subject categories ~ a statement that adult supervision is still required commensurate with user age and maturity ~ user rights and remedies, particularly reconsideration procedures and a dispute resolution process.
  • 70. Schools and libraries should be aware that filtering does not absolve them of child supervision and guidance commensurate with the age and the maturity of both groupings of, and individual, Internet users. Filters should never be treated as babysitters! 70
  • 71. Educational curricula should include full courses on Internet and social media use, ethics, privacy, surveillance, cyberbullying, and related issues. Libraries should develop regular programs around these same issues, targeting specific audiences of children, students, parents, library users, and citizens. Libraries and schools should reframe AUPs AUPs as Responsible Use Policies. 71
  • 72. Hierarchies of Oppression Balancing Equality Rights • Freedom from homophobic, biphobic, and transphobic oppression is acutely linked to freedom from ignorance around misogyny, sexism, double standards, and gendered privileges and power. • Sexism and misogyny are the ubiquitous weapons of homophobia, biphobia, and transphobia – girlie man, sissy, effeminate, momma’s boy, the pink government, pansification, man up, don’t be a pussy, boys don’t cry. • Homophobia, biphobia, and transphobia are the misogynistic male’s fear that gay men will treat him the way he treats women, and that lesbians will treat other women better than he does. • Stereotyping and ignorance based in fear lead to violence. 72
  • 73. Hierarchies of Oppression Balancing Equality Rights (2) • Women’s liberation and gay liberation are inseparable oppressions and struggles. • There can be no hierarchy of oppression. The struggle against one form of injustice is the struggle against them all. • Truth to power has many voices. • But just as there is no hierarchy of oppression, there can be no hierarchy of equality and equality rights. • The larger struggle for a reasonable balance among competing human rights continues on many fronts. 73
  • 74. Hierarchies of Oppression Balancing Equality Rights (3) • States – and societies – must live up to the universalist promises to all marginalized minorities inherent in the Universal Declaration of Human Rights as well as in numerous other international agreements, which they have signed and are thus legally binding signatories. • On top of this international framework of human rights guarantees to which Canada is a signatory, Canada must live up to the Canadian Charter of Rights and Freedoms, the Canadian Human Rights Act, and provincial and territorial human rights acts. 74
  • 75. Hierarchies of Oppression Homophobic Women On a personal note, I have never been able to understand homophobic women. Is it self-hatred at not being born a privileged male? Is it religious indoctrination? broader cultural desensitization? Or is it just oblivious naivety about how intimately linked homophobia is to misogyny and sexism? 75
  • 76. Hierarchies of Oppression Homophobic Women (2) How can it be that any self-respecting, caring, spiritual adult woman could feel herself entitled to bully a queer teen, to tell a 5-year-old that a queer loved one is going to burn in hell, to choose religious doctrine over their own queer child and then disown them and kick them out of the house – all the while thinking she herself is acting self-righteously free of personal, emotional, moral, spiritual, and societal consequences? 76
  • 77. Hierarchies of Oppression Homophobic Women (3) A message to her, and all like-minded men: No sacred text can justify persecution and violence against anyone. Homophobia is a choice, not homosexuality. - Rev. J.P. Mokgethi-Health (Sweden), at the 2014 International AIDS Conference, Melbourne, Australia, July 20-25, 2014. Quoted in “'Homophobia is a choice, not homosexuality': Inter-faith Message,” by Bobby Ramakant, Citizen News Service, July 21, 2014 77
  • 78. Unintended Consequences The Many Prices of LGBTQ* Filtering • Over-reliance on technology to limit access to “undesirable” information and knowledge • Outsourced judgment and diminished sense of personal responsibility – impeded critical thinking, media, and literacy skills • Poor modelling of democratic citizenship and citizenship education • Educational goals are put at risk for all students, especially the ability to understand the digital environment • Silencing of LGBTQ* voices 78
  • 79. The Perils of Invisibility When those who have power to name and to socially construct reality choose not to see you or hear you … when someone with the authority of a teacher, say, describes the world and you are not in it, there is a moment of psychic disequilibrium, as if you looked into a mirror and saw nothing. It takes some strength of soul – not just individual strength, but collective understanding – to resist this void, this nonbeing, into which you are thrust, and to stand up, demanding to be seen and heard. 79 Adrienne Rich, Blood, bread and poetry, 1986, p.199 (from “Invisibility in academe,” 1984)
  • 80. Internet filtering is the 21st century version of book banning for the digital generation. 80 Filters = Internet censorship
  • 81. The worst part of LGBTQ* Internet content filtering is….. %#@^%!*&)_=+”{ ]&$#^&$&@#^@! $**$#&@~*#@!~` -^+_%-#@!~`- ^+_%-!!!!! 81
  • 82. LGBTQ* minorities are not equal and will not grow as easily into resiliency if they can not communicate freely and visibly on the Internet. 82
  • 83. Who’s in the LGBTQ* Community? • Lesbian, Gay, Bisexual, Trans*, Trans- Identified, Transgender, Transsexual, Two Spirit, Intersex, Pansexual, Queer, Questioning, and Allies • Sexual & Gender Minorities, Sexual Minority & Gender Variant (SMGV), Sexual Orientation & Gender Identity Minorities (SOGI) • Gender Fluid, Gender-Queer, Trans* and Gender Nonconforming Minorities • Initialisms: LGBT, LGBTQ, LGBTI, LGBTQ2S, GLBT, GLBTQ, LGBTQQIA, LGBTQQIAAP, LGBTTI2QQ, LGBTTIQQ2SA*, LGBTTTIQQAAPK, Q2GQIAASCP(GSM) life *** healing sunlight nature serenity spirit 83 ***Alternate colour meanings for the Rainbow Flag: acceptance, tolerance, happiness, harmony, peace, spirit
  • 84. Far worse than stereotyping, scapegoating, ridicule, and caricature, the greatest enemy of public truth in Hollywood movies has been invisibility. 84
  • 85. The United Nations and LGBTQ* Rights • UN Free and Equal Campaign https://www.unfe.org • UN Resolution A/HRC/17/L.9/Rev.1 LGBT Rights Endorsed by 94 countries ~ UN Secretary-General Ban Ki-moon: The time has come to act on discrimination and violence against LGBTI people [2012]. ~ UN Special Rapporteur Maina Kiai: “A nation that can silence one group can silence all groups” [2014]. ~ Argentina introduced this Resolution, supported by Brazil, Chile, Uruguay, Mexico, and Colombia: Resolved to ensure that violence and discrimination on grounds of sexual orientation and gender identity remain on the 85 HRC's agenda [Human Rights Council, June 24, 2014].
  • 86. Sources: Freedom to Mary; ILGA: Int’l LGBTI Assn; CIA World Factbook 86
  • 87. Death Penalty in 11 States for Being Gay* • Brunei • Iran • Maldives • Mauritania Less barbarous but still reprehensible anti-homosexuality laws exist in 72 other countries. * Technically, the death penalty in most of these countries is for homosexual “acts.” 87 • Nigeria • Saudi Arabia • Somalia • Sudan • Tonga • Uganda • Yemen State-sponsored homophobia: A world survey of laws: Criminalisation, protection and recognition of same-sex love, by Lucas Paoli Itaborahy & Jingshu Zhu, ILGA, May 2013; The Curious Case of Countries Where Being Gay Is a Crime, by James Kirchick, 2014 www.thedailybeast.com/
  • 88. Worldwide Use of Homophobic Language (12 months 2012-2013) faggot – 14 million tweets/year no homo – 5 million tweets/year so gay – 5 million tweets/year Dyke – 2 million tweets/year All four terms – 26 million tweets/year www.nohomophobes.com 88 on Twitter
  • 89. Faggot No Homo So Gay Dyke Screenshot, nohomophobes.com April 24, 2014 89
  • 90. Marriage Equality Dates 1. Netherlands 2001 2. Belgium 2003 3. Spain 2005 4. Canada 2005 5. South Africa 2006 6. Norway 2009 7. Sweden 2009 8. Portugal 2010 9. Iceland 2010 10. Argentina 2010 11. Denmark 2012 12. Wales and England, 2013 90
  • 91. Marriage Equality Dates (2) 13. Brazil 2013 14. France 2013 15. New Zealand 2013 16. Uruguay 2013 17. Luxembourg 2014 • civil unions in many other countries • some within-country jurisdictions: - U.S. (2003+) but people can still be fired for being gay, lesbian, bisexual, or trans* in 33 U.S. states; - Mexico (2009+) 91
  • 92. Milestones in the Long Struggle for Canadian LGBTQ* Human Rights 1969 – federal decriminalization of same-sex relationships 1977 – Quebec first province to prohibit discrimination on the basis of sexual orientation 1982 – Canadian Charter of Rights and Freedoms (equality rights – 1985) 1992 – Canadian military ended anti-gay policy 1995 – sexual orientation “read into” the Canadian Charter by the Supreme Court of Canada as a prohibited ground of discrimination 2003 – Ontario first province to legally recognize marriage equality 92
  • 93. The Supreme Court of Canada Learning about tolerance is … learning that other people’s entitlement to respect from us does not depend on whether their views accord with our view. Children cannot learn this unless they are exposed to views that differ from those they are taught at home…. Tolerance is always age appropriate. Chamberlain v. Surrey School District No. 36, 2002, par. 66,69 91
  • 94. But key challenges lie ahead for Canadian LGBTQ* social justice…. Canada still does not explicitly prohibit discrimination on the basis of Gender Identity & Gender Expression. This is an urgent and simple legal remedy. Canada provides millions of taxpayer $$ to virulently homophobic countries around the world. This must change. Canada impedes LGBTQ* refugee & asylum seekers. This must stop. 92
  • 95. 95 Library Associations and Intellectual Freedom
  • 96. Intellectual Freedom Statement Canadian Library Association All persons in Canada have the fundamental right, as embodied in the nation's Bill of Rights and the Canadian Charter of Rights and Freedoms, to have access to all expressions of knowledge, creativity and intellectual activity, and to express their thoughts publicly. This right to intellectual freedom, under the law, is essential to the health and development of Canadian society. Libraries have a basic responsibility for the development and maintenance of intellectual freedom. 96
  • 97. Intellectual Freedom Statement (2) Canadian Library Association It is the responsibility of libraries to guarantee and facilitate access to all expressions of knowledge and intellectual activity, including those which some elements of society may consider to be unconventional, unpopular or unacceptable. To this end, libraries shall acquire and make available the widest variety of materials. Both employees and employers in libraries have a duty, in addition to their institutional responsibilities, to uphold these principles. 97
  • 98. Diversity and Inclusion Statement Canadian Library Association The Canadian Library Association believes that a diverse and pluralistic society is central to our country’s identity. Libraries have a responsibility to contribute to a culture that recognizes diversity and fosters social inclusion. Libraries strive to deliver inclusive service. Canada’s libraries recognize and energetically affirm the dignity of those they serve, regardless of heritage, education, beliefs, race, religion, gender, age, sexual orientation, gender identity, physical or mental capabilities, or income. 98
  • 99. Internet Access Policy Canadian Library Association CLA believes that the best and most reliable filter is a child’s parent or guardian.* …….. The filtering of terminals in children’s areas can coexist with full access elsewhere in the [public] library and preserve a range of choice consistent with public library principles. 99 Internet service in public libraries: A matter of trust, Feb. 2000
  • 100. Internet Access Toolkit Ontario Library Association Offering only filtered Internet workstations to the public would not meet the spirit of the OLA Statement on the Rights of the Individual or the Charter of Rights and Freedoms. OLA Intellectual Freedom Committee's Report on Internet Access [1998?] 100
  • 101. Freedom to Read Statement American Library Association We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is 101 ours.
  • 102. Resolution on the Use of Filtering The American Library Association affirms that the use of filtering software abridges the Library Bill of Rights. ALA Intellectual Freedom Committee, July 1, 1997 Software in Libraries American Library Association 102
  • 103. American Library Association “Why Recent Court Decisions Don’t Change the Rules on Filtering: Blocking Access to Protected Speech Can Lead to Litigation and Legal Fees,” by Theresa Chmara, American Libraries, July/August 2012 103 Libraries should continue to be wary of using Internet filtering systems that block constitutionally protected material for adults or minors.... If libraries use filters that block constitutionally protected material deemed harmful to minors and do not allow adults to disable filters, or fail to provide an effective unblocking system, those libraries may open the door to years of litigation and significant legal expenses.
  • 104. Statement on Intellectual Freedom, Access To Information and Censorship Chartered Institute of Library & Information Professionals CILIP is committed to promoting a society where intellectual activity and creativity, freedom of expression and debate, and access to information are encouraged and nurtured as vital elements underpinning individual and community fulfilment in all aspects of human life. CILIP, 2005 104
  • 105. Public Access to and Freedom of Expression in Networked Information The Council Of Europe Cultural institutions providing public access to networked information and communication should do so for all, without regard to race, nationality, religion, culture, political affiliation, physical or learning impairment, gender or sexual orientation. Children choosing to use those Public Access Points that are provided for whole community use should, as far as possible, be able to do so under the same conditions as other users. Nevertheless, in order to avoid access to harmful and/or illegal content, filtering systems requesting the use of personal age codes should be provided at Public Access Points. 105
  • 106. Public Access to and Freedom of Expression in Networked Information (2) The Council Of Europe The use by managers of Public Access Points of software filtering systems to block access to certain content is an unwarranted interference with the individual’s freedom of access to information. If filtering and blocking systems are to be made available, it should only be as an option that individuals can choose and calibrate at their own preferred levels. The Council Of Europe, 2005 106
  • 107. 107 Educational Associations and LGBTQ* Policies
  • 108. Code of Professional Conduct Alberta Teachers’ Association* The teacher teaches in a manner that respects the dignity and rights of all persons without prejudice as to race, religious beliefs, colour, gender, sexual orientation, gender identity, physical characteristics, disability, marital status, family status, age, ancestry, place of origin, place of residence, socioeconomic background or linguistic background. 108 First teachers’ association in Canada to include: ~ sexual orientation 1999 ~ gender identity for students 2003 ~ gender identity for teachers 2004
  • 109. Sexual Orientation & Gender Identity Policy The Board is committed to establishing and maintaining a safe, inclusive, equitable, and welcoming learning and teaching environment for all members of the school community. This includes those students, staff, and families who identify or are perceived as lesbian, gay, bisexual, transgender, transsexual, two-spirit, queer or questioning their sexual orientation, gender identity, or gender expression. All members of the school community have the right to learn and work in an environment free of discrimination, prejudice, and harassment. This right is guaranteed under theCanadian Charter of Rights and Freedoms, Alberta Human Rights Act, and Alberta School Act. 109 Edmonton Public School Board, 2012
  • 110. 110 Statement by former Mayor of Edmonton, Alberta
  • 111. The health of the LGBTQ* community is a barometer of the entire community. 109 City of Edmonton Mayor Stephen Mandel, Mayor’s Pride Brunch, a fundraiser for Camp fYrefly, June 2007
  • 112. Resources • LGBTQ-Related and General Filtering Research and Commentary • LGBTQ* Resources for Librarians and Teachers • LGBTQ* General Resources • Trans-Identified and Gender Nonconforming Resources 112
  • 113. LGBTQ-Related & General Filtering Research & Commentary American Civil Liberties Union. (2012). “Don’t Filter Me!” Web content filtering in schools. Final report. https://www.aclu.org/lgbt-rights/dont-filter-me-final-report American Civil Liberties Union of Rhode Island. (2013). “Access Denied: How Internet Filtering in Schools Harms Public Education.” http:// riaclu.org/images/uploads/Access_Denied- _How_Internet_Filtering_in_Schools_Harms_Public_Education.pdf Ayre, Lori Bowen. (2004). Filtering and filter software. Library Technology Reports. American Library Association, v.40(2) (March-April). Batch, Kristen R. (2014). Fencing Out Knowledge: Impacts of the Children’s Internet Protection Act 10 Years Later, American Library Association, Policy Brief No. 5. Bertot, John C. et al. (2012). “2011-2012 Public Library Funding and Technology Access Survey: Survey Findings and Results.” Information Policy & Access Center http://ipac.umd.edu/sites/default/files/publications/2012_plftas.pdf Chmara, Theresa. (2012). “Why Recent Court Decisions Don’t Change the Rules on Filtering: Blocking Access to Protected Speech Can Lead to Litigation and Legal Fees,” American Libraries, July/August www.americanlibrariesmagazine.org/article/why-recent-court-decisionsdon% E2%80%99t-change-rules-filtering 113
  • 114. LGBTQ-Related & General Filtering Research & Commentary (2) Deibert, Ronald, et al., eds. (2008). Access denied: The practice and policy of global Internet filtering. MIT Press. Heins, M., et al. (2006). Internet filters: A public policy report. Brennan Center for Justice. Rev. ed. Holt, David Brian. (2011). “LGBTIQ teens – Plugged in and unfiltered: How Internet filtering impairs construction of online communities, identity formation, and access to health information.” In E. Greenblatt, ed. Serving LGBTIQ library and archives users: Essays on outreach, service, collections and access. McFarland, 266-77. Houghton-Jan, Sarah. (2008). Internet filtering software tests: Barracuda, CyberPatrol, FilterGate, and WebSense. San Jose Public Library, Calif. http://www.sjpl.org/sites/all/files/userfiles/agen0208_report.pdf “LGBTIQ Teens – Plugged in and Unfiltered: How Internet Filtering Impairs Construction of Online Communities, Identity Formation, and Access to Health Information,” by David Brian Holt. In Ellen Greeblatt, ed. Serving LGBTIQ Library and Archives Users: Essays on Outreach, Service, Collections and Access, pp. 266-277. American Association of School Librarians. (2012). 114
  • 115. LGBTQ-Related & General Filtering Research & Commentary (3) Neal, Dave. (2014). “Majority of UK web users haven’t turned on ISP’s internet porn filters.” The Inquirer July 23, 2014 www.theinquirer.net/inquirer/news/2356869/majority-of-uk-web-users-havent-turned- on-isps-internet-porn-filters Patrick, Ed. (2014). “Is web filtering in the UK excessive?” CILIP www.cilip.org.uk Project Tomorrow. (2010). “Speak Up National Findings.” www.tomorrow.org/speakup/pdfs/SU09UnleashingTheFuture.pdf Purcell, Kristen, Alan Heaps, Judy Buchanan, and Linda Friedrich (2013). How teachers are using technology at home and in their classrooms. Pew Research Center Internet & American Life Project. Available at URL: http://pewinternet.org/Reports/2013/Teachers-and-technology Rideout, V. (2002). See no evil: How Internet filters affect the search for online health information. Kaiser Family Foundation. Available at URL: www.kff.org/entmedia/20021210a-index.cfm Schrader, Alvin M. (2013). “’Nowhere to Turn, Nowhere to Go’: LIS Services for Sexual and Gender (LGBTQ) Minorities.” Presentation to LIS 541: LIS Services in Culturally Diverse Society. Edmonton, AB, 12 September 2013. Available at URL: http://www.slideshare.net/alvinschrader/library-and-information- services-and-issues-for-lgbtq-communities?from_search=38115
  • 116. LGBTQ-Related & General Filtering Research & Commentary (4) Schrader, Alvin M. (2013). “Reflections on meaning in library and information studies: A personal odyssey through information, sexuality, and gender.” In P. Keilty & R. Dean, eds. Feminist and queer information studies reader. Litwin Books, 62-97. Schrader, Alvin M. (2012). “The digital closet: How internet filters suppress access to information by, for, and about sexual and gender minorities,” Lorne MacRae Intellectual Freedom Lecture, Alberta Library Conference. albertalibraryconference.com/presentations/ALC2012Schrader.pdf Schrader, Alvin M. and Kristopher Wells. (2010). “Queering libraries and classrooms in the United States and Canada: Strategies to build inclusive school and public library collections and services for sexual minority and gender variant youth.” In E. Greenblatt, ed. Serving LGBTIQ library and archives users: Essays on outreach, , Service, Collections and Access, pp. 94-112. Schrader, Alvin M. (2007). ‘I thought I’d find myself at the library’: LGBTQ services and collections in public and school libraries.” PNLA Quarterly 72.1 (2007): 4-9. pnla.org/quarterly/Fall2007/PNLA_Fall07.pdf Schmidt, Eric E., and Jared Cohen. (2014). “The future of Internet freedom.” New York Times, Mar. 11. 116
  • 117. LGBTQ-Related & General Filtering Research & Commentary (5) School Libraries Count 2012!: National Longitudinal Survey of School Library Programs. Supplemental Report on Filtering. American Association of School Librarians, Chicago, Ill., 2012 ala.org/aasl/filtering-schools Spurlin, Candice and Patrick M. Garry. (2009). “Does Filtering Stop the Flow of Valuable Information?: A Case Study of the Children's Internet Protection Act (CIPA) in South Dakota.” South Dakota Law Review, Vol. 54, No. 1 http://ssrn.com/abstract=1368900 Thornburgh, Dick, and Herbert Lin, eds. (2002). Youth, pornography and the Internet. National Academy Press. 117
  • 118. LGBTQ* Resources for Librarians and Teachers • ALA GLBTRT (Gay, Lesbian, Bisexual, and Transgendered Round Table) http://ala.org/glbtrt/news • Gay/Lesbian/Bisexual Librarians Network owner-GAY-LIBN@ usc.edu • Gay Librarians group – Facebook • State-sponsored homophobia: A world survey of laws: Criminalisation, protection and recognition of same-sex love, by Lucas Paoli Itaborahy an Jingshu Zhu, International Lesbian and Gay Association, May 2013 • The Curious Case of Countries Where Being Gay Is a Crime, by James Kirchick, Jan. 2, 2014 www.thedailybeast.com • “Lesbian, Gay, Bisexual, and Transgender Information Needs,” by Patrick Keilty. In: Encyclopedia of Library and Information Sciences, 3rd ed., 2009 • “Lindy Reads and Reviews” http://lindypratch.blogspot.com • Out Behind the Desk: Workplace Issues for LGBTQ Librarians, ed. Tracy Nectoux. Litwin Books, 2011 118
  • 119. LGBTQ* Resources for Librarians and • “Out in the Library: Materials, Displays and Services for the Gay, Lesbian, Bisexual, and Transgender Community” http://bit.ly/1nYyJtx • Queers Online: LGBT Digital Practices in Libraries, Archives, and Museums, ed. Rachel Wexelbaum. Litwin Books (forthcoming) • Rainbow Family Collections: Selecting and Using Children's Books with Lesbian, Gay, Bisexual, Transgender, and Queer Content, by Jamie Campbell Naidoo, 2012. • “Reaching Out: Library Services for Lesbian, Gay, Bisexual, Transgender, and Questioning Youth.” Film/DVD by Lynne Barnes, 2004 (16 mins) lynneword@hotmail.com • “Resources for Building a High School Library Program that Meets the Needs of Gay, Lesbian, Bisexual, Transgendered, or Questioning Students: Part I,” by Cynthia Peterson, 2010 http://cjpeterso.edublogs.org/2010/12/20glbtqresources1/ 119 Teachers (2)
  • 120. LGBTQ* Resources for Librarians and • Serving Lesbian, Gay, Bisexual, Transgender, and Questioning Teens: A How-To-Do-It Manual for Librarians, by Hillias J. Martin, Jr. & James R. Murdock. Neal-Schuman, 2007. • Serving LGBTIQ Library and Archives Users: Essays on Outreach, Service, Collections and Access, ed. Ellen Greenblatt, McFarland, 2010 • Sexual Orientation and Gender Identity: Recommended Fiction and Nonfiction Resources for K-12 Schools. Edmonton Public Schools and Edmonton Public Library http://bit.ly/1aTo5Pg 120 Teachers (3)
  • 121. General LGBTQ* Resources • "A Little Gay History: Desire and Diversity Across the World, ed. R.B. Parkinson. Columbia University Press, 2013 • The Advocate http://www.advocate.com/ • APIRG Library http://www.apirg.org • Alberta GSA Network – Facebook page • Alberta Teachers’ Association – Sexual Orientation and Gender Variance http://bit.ly/1jJRexj – PRISM Project http://bit.ly/1lLfkft – Gay-Straight Student Alliances in Alberta Schools: A Guide for Teachers, by Kristopher Wells. 2005 http://bit.ly/1lkzL37 • Camp fYrefly www.fyrefly.ualberta.ca • Canadian Lesbian and Gay Archives http://www.clga.ca/ • The Canadian War on Queers: National Security as Sexual Regulation, by Gary Kinsman & Patrizia Gentile. UBC Press, 2010 121
  • 122. • “Coming Out in the Workplace.” Angus Reid Public Opinion and the Canadian Gay and Lesbian Chamber of Commerce, Career Connections, Fall 2012: 18-23 http://bit.ly/1lLfJyv • Daily Xtra Canada’s Gay and Lesbian News • Discriminatory laws and practices and acts of violence individuals based on their sexual orientation and gender United Nations Human Rights Council, Nov. 17, 2011 • Egale Canada www.egale.ca • Gay and Lesbian Alliance Against Defamation (GLAAD) http://www.glaad.org/ • Gay and Lesbian Review • Gay Canada gaycanada.com • Gay, Lesbian and Straight Education Network (GLSEN ) 122 General LGBTQ* Resources (2)
  • 123. • Gay-Straight Students Alliance (GSA) Network www.ismss.ualberta.ca/students • How to Close the LGBT Health Disparities Gap, by Jeff Krehely, Center for American Progress, 2009 http://bit.ly/1m6QBxP • HuffPost LGBT www.huffingtonpost.com/news/lgbt • Human Rights Campaign http://www.hrc.org/ • Institute for Sexual Minority Studies and Services, University of Alberta www.ismss.ualberta.ca – Inside/OUT Speakers’ Series http://ismss.ualberta.ca/speakers.htm – No Homophobes Project http://nohomophobes.com – OUTreach www.ualberta.ca/~outreach 123 General LGBTQ* Resources (3)
  • 124. • International Day Against Homophobia and Transphobia http://dayagainsthomophobia.org • International Gay, Bisexual, Trans and Intersex Association http://ilga.org • International Human Rights Commission https://iglhrc.org/ • It Gets Better http://www.itgetsbetter.org/ • Lambda Literary Foundation http://www.lambdaliterary.org • LGBTQ Interest Group, BCLA (British Columbia Library Association) lgbtq-list@lists.bclibrary.ca • NativeOut http://nativeout.com/ • Outlooks Magazine www.outlooks.ca • PBS: Two-Spirits http://www.pbs.org/independentlens/two-spirits/ 124 General LGBTQ* Resources (4)
  • 125. • Perceptions Newsmagazine (not online) • PFLAG Canada (Parents and Friends of Lesbians and Gays) http://www.pflagcanada.ca/ • Pink Blood: Homophobic Violence in Canada. Douglas Victor Janoff. University of Toronto Press, 2005 • Pink Shirt Day http://pinkshirtday.ca • Pride at Work Canada http://prideatwork.ca • Pride Centre of Edmonton www.pridecentreoredmonton.org • Pride Week @ University of Alberta (featured on Outlook TV) http://bit.ly/1nyWYvd • Rainbow Refugee Committee www.rainbowrefugee.ca • Safe and Caring Schools for Two Spirit Youth: A Guide for Teachers and Students. Society for Safe and Caring Schools and Communities, 2011 125 General LGBTQ* Resources (5)
  • 126. • Saskatchewan Resources for Sexual Diversity, U of Saskatchewan http://library2.usask.ca/srsd/ • Sexual Orientation and Gender Identity. Edmonton Public Schools www.epsb.ca/ourdistrict/topics/sexualorientationandgenderidentit y/ • Stonewall National Museum and Archives http://stonewallnationalmuseum.org • The Trevor Project http://thetrevorproject.org • Two Spirit Circle of Edmonton Society – Facebook page • 2-Spirited People of the First Nations www.2spirits.com • University of Alberta Libraries – LGBTQ webpage (English Language and Literature subject guide) http://guides.library.ualberta.ca/content.php?pid=95998&sid=774 244 • Xtra! Canada’s Gay and Lesbian News http://dailyxtra.com/ • “You Can Play” Project http://youcanplayproject.org • Youth Line http://youthline.ca 126 General LGBTQ* Resources (6)
  • 127. • AlbertaTrans www.albertatrans.org • Canadian Professional Association for Transgender Health www.cpath.ca • Forge Forward http://forge-forward.org/ • GenderSpectrum https://www.genderspectrum.org/ • International Transgender Day of Remembrance http://www.transgenderdor.org/ • Living a Transgender Childhood http://www.youtube.com/watch?v=epDPui27QZQ • National Center for Transgender Equity (US) http://transequality.org/ • TransAdvocate http://www.transadvocate.com/ • Trans Alliance Society http://www.transalliancesociety.org/ 127 Trans-Identified & Gender- Nonconforming Resources
  • 128. • Trans Equality Society of Alberta http://tesaonline.org • Transgender Archives http://transgenderarchives.uvic.ca/ • Transgender Canada www.transgendercanada.com • The Transgender Project http://trans.ichannel.ca/ • Transgender Visibility: A Guide to Being You http://www.hrc.org/files/assets/resources/transgender_visibility_g uide_042013.pdf • TransKids Purple Rainbow http://www.transkidspurplerainbow.org/ • TransYouth Family Allies http://www.imatyfa.org/ • “TransGeneration.” Documentary, DVD, 2006 http://www.youtube.com/watch?v=SyGLd4VKEe4 • World Professional Association for Transgender Health www.wpath.ca 128 Trans-Identified & Gender- Nonconforming Resources (2)
  • 129. • Gender Failure. Rae Spoon and Ivan E. Coyote. Arsenal Pulp Press, 2014. • Gender Outlaws: The Next Generation. Kate Bornstein and Bear Bergman. 2010. • Nobody Passes: Rejecting the Rules of Gender and Conformity. Matt Sycamore. 2006. • Some Assembly Required: The Not-So-Secret Life of a Transgender Teen. Arin Andrews. 2014 • Trans Bodies, Trans Selves: A Resource for the Transgender Transgender Community. Laura Erickson-Schroth. 2014. 129 Trans-Identified & Gender- Nonconforming Resources (Print)
  • 130. • Transgender 101: A Simple Guide to a Complex Issue. Nicholas Teich. 2011 • Transgender Child: A Handbook for Families and Professionals. Stephanie Brill & Rachel Pepper. 2008. • Transgender Explained for Those Who Are Not. Joan Herman. 2009. • The Transgender Phenomenon. Richard Ekins & Dave King. 2006. 130 Trans-Identified & Gender- Nonconforming Resources (Print 2)
  • 131. WITH THANKS! ~ To my colleagues who guided me to useful research and who patiently reviewed earlier drafts – Sandra Anderson, Michael Brundin, Bev Clarke ‘and the boys’, Frank Testin, and another who must, sadly, remain anonymous. ~ To conference and event organizers who invited me to present this research in earlier stages of development, Mount Royal University Library (Calgary), the Alberta Library Conference, the Ontario Library Association Super Conference, and the Information Ethics Round Table (Edmonton). ~ And to my life partner and best friend Tony 131