1. Sirris is a knowledge center that provides strategic advice and technological expertise to over 200 companies in the Belgian industrial sector.
2. The document describes Sirris' process of collecting market intelligence through engaging directly with customers to understand their challenges and needs in order to develop relevant advisory programs and services.
3. By modeling customer problems, technological trends, and competition, Sirris aims to create action programs that start with raising awareness and guiding research and development, and deliver advisory services.