SlideShare a Scribd company logo
1 of 20
 
Going the Extra Mile for ASTONISHING Member Service! Making a memorable experience  for your members
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],3 Easy Steps to Astonishing Service
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STEP #1 for Astonishing Service
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STEP #2 for Astonishing Service
[object Object],[object Object],[object Object],[object Object],[object Object],STEP #3 for Astonishing Service
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],3 Things to Keep in Mind for Astonishing Member Service
[object Object],[object Object],[object Object],[object Object],3 Things to Keep in Mind for Astonishing Member Service
[object Object],[object Object],[object Object],[object Object],[object Object],#1 Thing to Keep in Mind for Astonishing Member Service
[object Object],[object Object],#2 Thing to Keep in Mind for Astonishing Member Service
[object Object],[object Object],[object Object],#3 Thing to Keep in Mind for Astonishing Member Service
[object Object],[object Object],3 Things to Keep in Mind for Astonishing Member Service
[object Object],[object Object],[object Object],[object Object],[object Object],3 Effects of Astonishing Member Service
[object Object],[object Object]
[object Object]
THANK YOU! Ann Lohry Smith Director of Professional Development ICUL 515.221.3011 anns@iowacreditunions.com

More Related Content

Similar to Astonishing Member Service

Delivering Customer Service in a Social Media World
Delivering Customer Service in a Social Media WorldDelivering Customer Service in a Social Media World
Delivering Customer Service in a Social Media World
Parature, from Microsoft
 
Service and product design workshop
Service and product design workshopService and product design workshop
Service and product design workshop
Markko Karu
 
Accu agency management tips
Accu agency management tipsAccu agency management tips
Accu agency management tips
Eddie Emmett
 
Rainmaking Part 1 By Wearecloudberry Com For Andycollyer Com
Rainmaking Part 1 By Wearecloudberry Com For Andycollyer ComRainmaking Part 1 By Wearecloudberry Com For Andycollyer Com
Rainmaking Part 1 By Wearecloudberry Com For Andycollyer Com
Andy Collyer
 
Acoem Presentation Nov 12 2009
Acoem Presentation Nov 12 2009Acoem Presentation Nov 12 2009
Acoem Presentation Nov 12 2009
Avenue M Group
 

Similar to Astonishing Member Service (20)

Rutkowski
RutkowskiRutkowski
Rutkowski
 
Residential Sales Playbook
Residential Sales PlaybookResidential Sales Playbook
Residential Sales Playbook
 
Team Samaritans IIMB Casia 2014 Round 3 - Case Solution
Team Samaritans IIMB Casia 2014 Round 3 - Case SolutionTeam Samaritans IIMB Casia 2014 Round 3 - Case Solution
Team Samaritans IIMB Casia 2014 Round 3 - Case Solution
 
Success Strategies For Indirect And National Retail
Success Strategies For Indirect And National RetailSuccess Strategies For Indirect And National Retail
Success Strategies For Indirect And National Retail
 
Delivering Customer Service in a Social Media World
Delivering Customer Service in a Social Media WorldDelivering Customer Service in a Social Media World
Delivering Customer Service in a Social Media World
 
Service is Your Best Marketing Strategy: 5 Quick Tips
Service is Your Best Marketing Strategy: 5 Quick TipsService is Your Best Marketing Strategy: 5 Quick Tips
Service is Your Best Marketing Strategy: 5 Quick Tips
 
Service and product design workshop
Service and product design workshopService and product design workshop
Service and product design workshop
 
Sales funnels, landing pages & conversion optimisation
Sales funnels, landing pages & conversion optimisationSales funnels, landing pages & conversion optimisation
Sales funnels, landing pages & conversion optimisation
 
Sales Management (IHRSA 2018)
Sales Management (IHRSA 2018)Sales Management (IHRSA 2018)
Sales Management (IHRSA 2018)
 
Accu agency management tips
Accu agency management tipsAccu agency management tips
Accu agency management tips
 
How to become a bank teller
How to become a bank tellerHow to become a bank teller
How to become a bank teller
 
Rainmaking Part 1 By Wearecloudberry Com For Andycollyer Com
Rainmaking Part 1 By Wearecloudberry Com For Andycollyer ComRainmaking Part 1 By Wearecloudberry Com For Andycollyer Com
Rainmaking Part 1 By Wearecloudberry Com For Andycollyer Com
 
Rainmaking Part 1 By Wearecloudberry Com
Rainmaking Part 1 By Wearecloudberry ComRainmaking Part 1 By Wearecloudberry Com
Rainmaking Part 1 By Wearecloudberry Com
 
A to Z of Customer Experience
A to Z of Customer ExperienceA to Z of Customer Experience
A to Z of Customer Experience
 
Acoem Presentation Nov 12 2009
Acoem Presentation Nov 12 2009Acoem Presentation Nov 12 2009
Acoem Presentation Nov 12 2009
 
Sales Training Slide Show - 2023.ppt
Sales Training Slide Show - 2023.pptSales Training Slide Show - 2023.ppt
Sales Training Slide Show - 2023.ppt
 
5-Star Customer Service 06-2014
5-Star Customer Service 06-20145-Star Customer Service 06-2014
5-Star Customer Service 06-2014
 
Chamber Customer Service August Presentation
Chamber Customer Service August PresentationChamber Customer Service August Presentation
Chamber Customer Service August Presentation
 
Mera medicare ppt template
Mera medicare ppt templateMera medicare ppt template
Mera medicare ppt template
 
Ethical Design: good for customers, good for business
Ethical Design: good for customers, good for businessEthical Design: good for customers, good for business
Ethical Design: good for customers, good for business
 

Astonishing Member Service

  • 1.  
  • 2. Going the Extra Mile for ASTONISHING Member Service! Making a memorable experience for your members
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. THANK YOU! Ann Lohry Smith Director of Professional Development ICUL 515.221.3011 anns@iowacreditunions.com