This presentation compares the open source product Alfresco Enterprise Content Management... in its two forms. Labs (FREE), and Enterprise (PAID). The 10 questions asked and answered are: 1. What Products are in Enterprise and Labs? 2. What Functionality is in Enterprise and Labs? 3. What QA is done on Enterprise and Labs? 4. What License for Enterprise and Labs? 5. What is the Business Model for Enterprise and Labs? 6. What SLA’s are there for Enterprise and Labs? 7. How do I get Fixes/Maintenance for Enterprise and Labs? 8. What is the Enterprise Subscription? 9. What is Alfresco Network? 10. What Scalability and High-Availability Support is There?

1. Dr. Ian Howells
CMO Alfresco
May 2009
Alfresco Labs & Alfresco
Enterprise

2. Agenda
● Alfresco
● Open Source Business Models
● Alfresco Business Model
● Building a Stronger Open Source Product
● Principles
● Top Ten Questions
● Resources

3. The Goal of Alfresco
To Become the Most Ubiquitous, Widely-Used ECM System

4. Choice
● Stack
● Service Level Agreement
● Fair Pricing for SLA
● 1/10th
Cost of Traditional ECM

5. Labs and Enterprise
Want Both to be
Successful
Save:
Time, Staff, Money
Insurance

6. Red Hat

7. MySQL

8. SugarCRM

9. Alfresco

10. Principles 3.1
● http://newton.typepad.com/content/2009/03/building-a-stronger-
open-source-product.html
● No Lock-in to Enterprise
● Offer Commercial Service Level Agreements
● Enterprise Customers Receive Fixes as Priority
● Extensions and Integrations to Proprietary Produsts are part of
Enterprise
● Extensions to Ubuiquitous proprietary systems – Windows, Office –
are in Labs
● Extensions to Manage or Monitor highly-scalable or highly Available
Systems are part of Enterprise

11. 1. What Products are in Enterprise
and Labs
● Document Management
● Web Content
Management
● Collaboration
● Records Management
● Email Archiving
● Kofax Integration
● Document Management
● Web Content
Management
● Collaboration
● Records Management
● Email Archiving

12. 2. What Functionality is in
Enterprise and Labs
● Version Functionality
● Stable Functionality
● Stable Build
● Version Functionality
● Latest Functionality
● Periodic Build
● Daily Build

13. 3. What QA is done on Enterprise
and Labs
● 2,800 tests
● 13 Alfresco QA Engineers
● Multiple Stacks
● Open Source and Enterprise
Stacks
● QA
● Bug fixes
● Stability
● Scalability
● High Availabilty
● Security
● Basic Periodic Testing for
"Final"
● Open Source Stack Only
● No QA
● Scalability
● High Availabilty
● Security

14. 4. What License for Enterprise and
Labs
● Commercial License
● SLA Based
● GPL

15. 5. What is the Business Model for
Enterprise and Labs
● Fair Usage
● CPU Based
● Not Cores
● No Per User
● OEM
● Free
● (GPL Restrictions on
Distribution)

16. Alfresco
● All Products in One Subscription
● Document Management, Collaboration and Web Content Management, Records
Management, Image Management
● All Components included
● BPM, Workflow, Transformation …
● No CAL’s
● No Extra for different Client
● CPU based
16

17. 6. What SLA’s are there for
Enterprise and Labs
● Alfresco SLA ● No Alfresco SLA
● Forums

18. 7. How do I get Fixes/Maintenance
for Enterprise and Labs
● Commercial SLA
● Fixes distributed to
Subscribers
● Maintenance
● No Fixes Distributed
Between Releases

19. 8. What is the Enterprise
Subscription

20. 9. What is Alfresco Network
● Customer Spaces
● Ticket Support
● Product Updates
● Knowledge Base
● Enterprise Fixes
● Heartbeat and
Monitoring
● Soon:
● Proactive support
● Categorized Download
Directory
● Environmental Data
Platform

21. 10. What Scalability and High-
Availability Support is There
● Scalability Testing
● High-Availability
Cluster Testing
● Easy Clustering
● System Monitoring
● Deployment and
Provisioning
Automation
● None

22. Try Alfresco

23. Top Resources

24. Dramatically Lower Cost
24
● Total Cost of Ownership analysis
● Based on publicly available pricing
● Savings of 89%of the cost of
SharePoint & up to 96% of the cost
of other ECM solutions by using
Alfresco
● Demystify some of the complexity
around current proprietary ECM
pricing
● http://www.alfresco.com/products/whitepapers/

25. Summary
● We want t be the most Ubuiquitious ECM System
● Choice
● Stack
● SLA
● Fair Pricing
● Commercial Organizations in Production will Need Enterprise
● Otherwise No Life Insurance