Lightning Talk at Lean Startup Circle SF
For more material, please see www.alexandercowan.com . This is a 5 minute preview talk I did for an event at the Lean Startup Circle SF on April 17th : http://sanfrancisco.leanstartupcircle.com/ . If you're in B2B and wondering how you can use Design Thinking and Lean Startup to propel your business, then this is the event for you. We'll review the core concepts, a case study, and specific exercises and tools you can apply the minute you walk out the door. You'll...: - Learn how to quickly initiate a rapid improvement loop using design thinking, Lean Startup, customer development, and agile. - See how Alex Cowan learned (the hard way) how to apply these ideas at his startup Leonid Systems. - Apply these ideas through a series of quick exercises you can use as a starting point for using the template we'll review in the talk.
Recomendados
Recomendados
Mais conteúdo relacionado
Mais de Alex Cowan
Mais de Alex Cowan (20)
Último
Último (20)
Lightning Talk at Lean Startup Circle SF
- 1. Copyright 2012 Cowan Publishing
- 2. Copyright 2012 Cowan Publishing CUSTOMERS
- 3. Copyright 2012 Cowan Publishing 2007 went out on my own 2008 profitable, productized consulting business 2010 software business 2011 scaling! 2013 keep innovating
- 4. How do we do this more efficiently? Are we implementing best practices? How do we improve service quality? How do we verify that? Copyright 2012 Cowan Publishing IDEATION Help me integrate and standardize the infrastructure. And show my people how to use it. Creating accounts is taking a lot of time/ money. And there are a lot of mistakes.
- 5. Copyright 2012 Cowan Publishing IDEATION SERVICE STANDARDIZATION & WORKFLOW SERVICE DESIGN PROCESS AUDIT, DESIGN NETWORK PRINCIPALS OF OPERATION
- 6. Copyright 2012 Cowan Publishing LEAN-NESS Immediate, commercially relevant customer contact Discrete, structured success criteria Relevant, measurable outcomes
- 7. Copyright 2012 Cowan Publishing LEAN-NESS: SERVICE DESIGN PRACTICE How do we make the service better? How do we know? Did business performance improve? Customer satisfaction? Personas, problem scenarios, stories paired with revised product
- 8. Copyright 2012 Cowan Publishing LEAN-NESS: LOKI PORTALS Did customers do more self-care? Does anyone else want to buy it?Why? Why not? Web portal updates are too hard.
- 9. Copyright 2012 Cowan Publishing DESIGN THINKING LEAN STARTUP CUSTOMER DEV. AGILE direction personas user stories hypothesis (assumptions) experimental design roles & team objectives working product
- 10. Copyright 2012 Cowan Publishing
- 11. Copyright 2012 Cowan Publishing CONCEPTS AND EXAMPLES CASE STUDY PRACTICES AND TOOLS 20 20 20 MIN MIN MIN
- 12. Copyright 2012 Cowan Publishing BUY THE BOOK A practical primer for anyone wanting to actually implement today’s best practices in product development (available online or at any major retailer) VISIT THE SITE Free talks, tutorials, and resources for product development and new ventures. MORE? ALEX COWAN AlexanderCowan.com @cowanSF
- 13. Copyright 2012 Cowan Publishing @cowanSF alexandercowan.com/blog acowan@alexandercowan.com alexandercowan.com/speaking alexandercowan.com/resources ALEX COWAN AlexanderCowan.com @cowanSF